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Kandji

Kandji

Reviews from AWS customer

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External reviews

726 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Computer Software

Friendly Mac IT Management

  • April 01, 2022
  • Review provided by G2

What do you like best about the product?
Enrolling new devices is super quick and easy. Browsing parameters, apps and options is easy as well. It's easy to find what you are looking for. Generally user-friendly and intuitive. Not too costly and no add-ons are generally required.
What do you dislike about the product?
I wish we could override some settings per device instead of always relying on a blueprint.
There is no possible notification you can configure so you are notified when a new device is enrolled or an alert happens.
It would be nice if there were some inheritance between blueprints so when you change one option, other blueprints that inherit from it are affected too.
What problems is the product solving and how is that benefiting you?
Automated inventory.
Automated mac provisioning for new employees.
Security reinforcement throughout Macs on the whole organization.
Saving me a lot of time to spend elsewhere.


    Graham M.

Transformed our onboarding and MDM experience

  • April 01, 2022
  • Review provided by G2

What do you like best about the product?
Getting set up and integrating our agency into Kandji was such an easy process and has allowed us to streamline our onboarding/offboarding processes.
What do you dislike about the product?
Other than a small learning curve for someone who had never used MDM before there have been no issues. The Kandji team is always there to help.
What problems is the product solving and how is that benefiting you?
Shifting to a mostly remote workplace, Kandji has drastically simplified our ability to onboard new staff and get their devices up and running.
Recommendations to others considering the product:
I've found that Kandji offers the best value and feature set for the size and needs of my business.


    Computer & Network Security

Kandji - Better than Jamf

  • March 30, 2022
  • Review provided by G2

What do you like best about the product?
Simplicity and Ease of Use. The UI is so much better than Jamf.
What do you dislike about the product?
Missing some features like can't search devices by the user assigned.
What problems is the product solving and how is that benefiting you?
Patching (OS and Applications). With their AutoApps feature, it makes our patching easier and faster.


    Josh S.

Excellent MDM software!

  • March 30, 2022
  • Review provided by G2

What do you like best about the product?
Quick, painless, with very little upkeep
What do you dislike about the product?
The only dislike i have is regarding the inability to shift the columns on the Kandji site
What problems is the product solving and how is that benefiting you?
We have been able to fully incorporate the Zero Touch Deployment method for our company and its been great!


    Rebecca Q.

Great product, awesome team

  • March 29, 2022
  • Review provided by G2

What do you like best about the product?
Kandji is extremely user-friendly and intuitive, yet complete and thorough. I also appreciate how knowledgeable, reliable, and responsive is Kandji's support team.
What do you dislike about the product?
I haven't encountered anything I don't like in terms of product and features. For anything that might be missing and/or in the making, the team is very transparent and gives visibility on when it will be live - very valuable for us.
What problems is the product solving and how is that benefiting you?
Kandji made our IT team's job much faster and 'easier' all around, freeing up time for other projects and, at the same time, increasing the perceived performance/support by the rest of the company.


    gert P.

easy and no-nonsense Apple MDM

  • March 29, 2022
  • Review provided by G2

What do you like best about the product?
an MDM solution with a clear structure that gives you a good view of the environment that you are managing. Usefull preconfigured applications and very responsive support to help you when you explore less known areas.
What do you dislike about the product?
to get the full benefit out of any MDM solution, some scripting knowledge is required to tune to your likings.
What problems is the product solving and how is that benefiting you?
from multiple software upgrade solutions to a single approach with Kandji. From time-consuming installs to almost zero-touch build to role of our devices.
Recommendations to others considering the product:
make an extensive inventory of what you want to achieve upfront and put it to the test in a trial.


    Travis V.

Excellent tool for managing our Mac inventory

  • March 29, 2022
  • Review provided by G2

What do you like best about the product?
Kandji is intuitive and easy to use. Most of our organization uses windows devices, and I was looking for an easy-to-manage tool to reduce our IT mac management workload, make sure policies were consistently applied and allow the end-users greater flexibility. Kandji met the bill at a reasonable price. The learning curve was reasonable, even for some someone with little mac management experience. The Auto-Apps (commons software such as 1Password, Webex, Zoom, Asana, etc.) are amazing - they work! The list of Auto Apps also keeps expanding.
What do you dislike about the product?
Some of Apple's privacy controls require specific permissions per developer, particularly for Custom Apps. I was able to get this working with the help of support, though it was a bit more complex than I would have liked. The support staff member was very helpful in walking me through the process via chat.
What problems is the product solving and how is that benefiting you?
Kandji empowered end-users to serve themselves. We remove admin rights from all users to prevent malware proliferation. This caused lots of helpdesk tickets for mac user related to app updates and installs. With Kandji Self-Serve, we approve specific apps and they are available to users in that Blueprint, which greatly reduced helpdesk support tickets. The process of setting up a new mac is also much simpler and a new device an be set-up with less than an hour of active labor.


    Retail

A very satisfied customer.

  • March 28, 2022
  • Review provided by G2

What do you like best about the product?
The ease of use and quick response from support when I do have a problem.
What do you dislike about the product?
Sometimes there are issues with profile installation which can lead to having to wipe the machine.
What problems is the product solving and how is that benefiting you?
The ability to manage and track our devices. Also the ability to push out updates for software and manage what the user can install.
Recommendations to others considering the product:
N/A


    Shayan B.

One Of The Best

  • March 28, 2022
  • Review provided by G2

What do you like best about the product?
The best thing about Kandji is the ease of use for the admins. Compared to its competitors, Kandji's ease of use and navigation, as well as it's built-in automation to help you hit the ground running makes it very easy to transform the way you manage your Apple fleet.
What do you dislike about the product?
There isn't much that I dislike about Kandji but there are a few gripes that come to mind such as features that I felt should have already been built into such a robust tool, but were not. For example, when on a device's profile, you can click on the "Assigned to:" tab in order to change which use this device is assigned to, but right underneath in the "Blueprint:" tab which has the current applied Blueprint listed, if you click on it, you're unable to edit the current Blueprint on the device, instead, you're taken to a new page of that current Blueprint in order to edit it, not change it for the specific user. Small things like that I feel take away from the overall beautiful polish of Kandji.
What problems is the product solving and how is that benefiting you?
General management of our Apple fleet has become very streamlined and automated because of Kandji. The record-keeping has also become exponentially easier. As an org, we did not have an asset management system so all of our devices were tracked via spreadsheets, Kandji takes the difficulty out of all of that.
Recommendations to others considering the product:
One of the best in the market, can't go wrong with it.


    Jacob F.

Exactly what we need

  • March 25, 2022
  • Review provided by G2

What do you like best about the product?
Kandji is robust - anything that I've wanted to be able to do for my organization across our macOS environment, Kandji has a sinple methodology to make happen. It's extremely well-sorted, which makes controlling it very intuitive, and the support staff are incredible.
What do you dislike about the product?
I wish it were possible for Kandji to directly support remote control of client computers - in my company, Zoom is my go-to for one-on-one problem solving. If Kandji could LogMeIn, the sky is the limit.
What problems is the product solving and how is that benefiting you?
Easy, centralized access control. I tailor entire system blueprints to match functional groups, so it's easy to establish whose user accounts need administrative permissions, or what apps need to be available via Kandji Self Service. This has been a huge timesaver, as has their scripted Rosetta installation and the instant CIS-leveled baseline parameters
Recommendations to others considering the product:
If you need an MDM that's easy to learn, easy to manage and easy to personalize for your needs, Kandji is for you.