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Kandji - Winning for ease of use
What do you like best about the product?
Kandji could not have been easier to implement from time of purchase to go-live, we were launched within a week. Templates galore to help with multiple compliance levels.
Easy integrations such as DEP, Slack, and AD.
Sales, support, and cust. success have all been super responsive with every question.
Easy integrations such as DEP, Slack, and AD.
Sales, support, and cust. success have all been super responsive with every question.
What do you dislike about the product?
Not specific to Kandji, more of a general dislike, as this is with all MDM solutions out there; forcing zero-day OS software patches is complicated. Often end-users are confused by multiple requests to reboot. I've seen this with every Mac MDM.
Reporting needs to mature. I would like canned reports such as aging systems.
Reporting needs to mature. I would like canned reports such as aging systems.
What problems is the product solving and how is that benefiting you?
Remote management, inventory tracking, and software patching. All of these are covered and are benefits of MDM.
Kandji Review
What do you like best about the product?
Its easy to navigate such a powerful tool
What do you dislike about the product?
I dislike not having more admin settings
What problems is the product solving and how is that benefiting you?
With Kandji, we have a truly effective and simple to navigate device management solution which allows us to scale easily with the company's growth rate. One of the benefits is being able to navigate and configure what you need to deploy for devices quickly.
Recommendations to others considering the product:
If you can afford this device management solution for your Apple-run small/growing business, I strongly recommend using Kandji. It's easy to learn, setup, and deploy.
Fastest & Easiest MDM Deployment Ever
What do you like best about the product?
I was able to onboard and get it deployed in less than an hour with clear instructions on setup/integrations.
Very simple straightforward interface while still providing all needed configuration/functionality.
Lots of builtin app configs (Library items) and lots of vendors have docs for custom apps too.
Very simple straightforward interface while still providing all needed configuration/functionality.
Lots of builtin app configs (Library items) and lots of vendors have docs for custom apps too.
What do you dislike about the product?
In app reporting could be better, like on device info org wide. There is an API to access data though.
What problems is the product solving and how is that benefiting you?
Remote management in all remote world, no dedicated IT support personnel so we need to tools to allow us to support devices as efficiently as possible,
MDM Perfected
What do you like best about the product?
It's like Kandji collected all the negative JAMF feedback over the years and built the perfect solution. Simple and intuitive policy management without sacrificing essential management features and compliance standards. It's all of the horse-power I expect from an enterprise-ready MDM without the tedious interface and clumsy workflows we've come to tolerate over the years.
What do you dislike about the product?
One downside of Kandji is the limited library size of pre-built apps available to end-users in Self Service. While it's easy to add custom apps, I hope they continue to increase their native library.
What problems is the product solving and how is that benefiting you?
We migrated off of a JAMF instance previously managed by a third-party IT vendor. For many reasons, we wanted the security and control of those systems to be managed in-house but I was initially hesitant to take on a brand new JAMF instance as a one-man team. Once I demoed the product, I could instantly see how easy the transition would be. Kandji's JAMF migration agent sealed the deal and I haven't looked back since.
Manager, IT Service Desk
What do you like best about the product?
Put simply, Kandji makes device administration for Apple products easy. I also cannot say enough about how beautiful and intuitive the end-user experience is.
What do you dislike about the product?
I would have said that blueprints were my biggest pain point, but assignment maps have completely changed the game! Nice work Kandji!
What problems is the product solving and how is that benefiting you?
Device administration shouldn't require a degree or expensive training to be successful. Kandji eliminates the headaches of Apple management and does it in a gorgeous way to boot!
Recommendations to others considering the product:
Switch immediately. Seriously.
Very powerful and quick to rollout
What do you like best about the product?
The low barrier of entry to get going and rollout powerful settings to the estate quickly. Having no previous Mac admin knowledge (besides being a Mac user), Kanji allowed me to roll out to 50+ devices in a matter of days with 7+ different Blueprints (templates) based on different roles in the business.
I was even able to set up a custom app to roll out the VPN software and configuration after a little bit of research.
I was even able to set up a custom app to roll out the VPN software and configuration after a little bit of research.
What do you dislike about the product?
My only issue at the moment with Kandji is that the Passport functionality doesn't support Google Workspace as an identity provider - however, my understanding is that this is a limitation on Google's side rather than Kandji.
What problems is the product solving and how is that benefiting you?
Kandji allowed me to have standard templates (blueprints) of setup based on department which meant we could ship Macs directly to new starters and their devices would be configured as they set up the mac for the first time. This reduced the unnecessary overhead of someone setting up a mac for a new starter and then shipping it out to them and also ensured various security requirements (like drive encryption) were enforced.
Recommendations to others considering the product:
Check if your directory service supports Passport for extra value (and fewer passwords for users)
I'm a total Kandji evangelizer!
What do you like best about the product?
My build time for my white glove computer builds is down 75% due to using Kandji. Huge ROI and support win!
What do you dislike about the product?
almost nothing. keep those auto-apps coming.
What problems is the product solving and how is that benefiting you?
quicker builds. application updates, remote wipes, unlocking users.
Recommendations to others considering the product:
The product is easy to run considering the complexity of MDM platforms.
A great solution to our Mac & iPad automation needs
What do you like best about the product?
The implementation was flawless and easy.
What do you dislike about the product?
We haven't found anything to dislike about it.
What problems is the product solving and how is that benefiting you?
We were deploying Apple devices using a very manual method which was time-consuming and prone to error. We wanted something easy to deploy and use and Kandji fit!
Kandji enabled high grade compliance and ITless on our startup
What do you like best about the product?
Self-service features and standardization of Mac devices led our startup to another level in our "ITless" efforts
What do you dislike about the product?
The interface design needs help but it's visible that the Kandji team is making great progress on improving the user experience.
What problems is the product solving and how is that benefiting you?
- Standardization of Apple Devices
- Enforcement of Security policies
- Enforcement of Software Update policies
- Enforcement of Security policies
- Enforcement of Software Update policies
Kandji is easy to use and their support team is world class
What do you like best about the product?
+ quick ramp up
+ support team SLA is A+++
+ support team SLA is A+++
What do you dislike about the product?
- Kandji only supports Apple
- Apple Mobile is still a WIP and has limited functionalities
- Apple Mobile is still a WIP and has limited functionalities
What problems is the product solving and how is that benefiting you?
Mobile device management. The benefit is that we are a small start-up and it is easy to set up and hit the ground running when you have limited resources
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