Kandji
KandjiReviews from AWS customer
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Does everything we need, and looks good doing it
What do you like best about the product?
An MDM is never an easy sell to users, but Kandji makes that possible with the slick UI and Self Service app.
From an admin point of view, the management interface is also a breeze.
The number of Auto Apps increases every week and means there's very little need to manually package apps, we use these heavily.
The ability for Kandji to take over existing user accounts regardless of the name format was a key reason we selected it over other MDMs. The management agent is also fairly light and the Slack integration is nice.
The documentation is also good and the support easy to reach and knowledgeable. Unsure what other reviewers mean by poor support, they really make the effort here.
From an admin point of view, the management interface is also a breeze.
The number of Auto Apps increases every week and means there's very little need to manually package apps, we use these heavily.
The ability for Kandji to take over existing user accounts regardless of the name format was a key reason we selected it over other MDMs. The management agent is also fairly light and the Slack integration is nice.
The documentation is also good and the support easy to reach and knowledgeable. Unsure what other reviewers mean by poor support, they really make the effort here.
What do you dislike about the product?
The Managed OS feature is still not reliable enough. Would recommend heavy testing.
Blueprints don't seem to be copy-on-write even after duplicating, so if a setting needs to be changed in a base blueprint, it must be manually changed in all of them.
Blueprints don't seem to be copy-on-write even after duplicating, so if a setting needs to be changed in a base blueprint, it must be manually changed in all of them.
What problems is the product solving and how is that benefiting you?
Introducing an MDM at a startup that has not had an MDM before.
Increasing security in preparation for auditing and certification.
Increasing security in preparation for auditing and certification.
A really great journey
What do you like best about the product?
Ever since the start of the this journey everyone was really involved in creating a great experience for me and whoever I got in contact with has tried their best to help me achieve my goals.
What do you dislike about the product?
There are still some features that I would like to see but whatever it was I could easily submit a feature request and hopefully they'll be done in the near future.
What problems is the product solving and how is that benefiting you?
The most important thing that really helps me is the management of the devices which are split into different countries and having Kandji to centralize everything helps a lot.
Easy to configure
What do you like best about the product?
Took me a bit of time to get used to the UI and learn how to configure from the ground up but once I have everything in place, Kandji requires very little interaction as everything is working the way it should.
What do you dislike about the product?
There's nothing I dislike about the product but I hope they can extend their support to Windows and Android in the future.
What problems is the product solving and how is that benefiting you?
Prevent activation lock on apple devices
An affordable solution for organizations not big enough or ready to go JAMF
What do you like best about the product?
No nonsense MDM with plenty of integrations into other products we use.
What do you dislike about the product?
Reporting and API could be more comprehensive.
What problems is the product solving and how is that benefiting you?
Fleet oversight and control, software inventory, etc.
A slick, easy to use and stylish solution to MDM
What do you like best about the product?
Very easy to use for a new user to MDM. All of the features are very well documented with helpful pictures and explanations making them easy to implement and apply for every use case.
What do you dislike about the product?
The support team are good at replying to queries but sometimes their solutions can be too basic for the issue and so suggest solutions that have already been attempted making the time to resolution longer than it has to be.
What problems is the product solving and how is that benefiting you?
Kandji makes Mobile Device Managment for Apple devices easy and intuitive to implement. It helps to bring all devices within the organisation together and provides an easy to use interface to manage these devices.
User friendly and effective
What do you like best about the product?
How simple and easy it is to use, as well as its superb effectiveness
What do you dislike about the product?
Not mobile responsive and the inability to use role-based/custom access for admins
What problems is the product solving and how is that benefiting you?
Automatically updating custom apps that other Apple MDMs were unable to perform successfully
Simple MDM that just works
What do you like best about the product?
Kandji has a straightforward and intuitive user interface. However, their best feature is their excellent Customer Service. Rapid responses over chat and very patient agents.
What do you dislike about the product?
The only gripe I would have is with the reporting options. No real out-of-the-box reporting; you'll have to contact the excellent support team for help setting that up.
What problems is the product solving and how is that benefiting you?
The MMDM is not overly complicated, so it works perfectly for our small business needs. IE, inventory, app deployment and managing regular updates.
Great service with great Account managers
What do you like best about the product?
The simplicity of setup and maintenance. We leverage it on all our computers to ensure high security.
What do you dislike about the product?
It forces the updates, so it is really annoying when you keep delaying the update then your computer just starts updating.
What problems is the product solving and how is that benefiting you?
Managing computers.
best apple mdm with room for improvements
What do you like best about the product?
GUI and usability is great and easy rollout
What do you dislike about the product?
some options are not totally clear in terms of their behavior. some options with high impact and no explanation or warning such as "merge user account" oder file vault
What problems is the product solving and how is that benefiting you?
the fact that every user was administrator on their devices and that we now can shut that down
Kandji - Amazing Technical Support and Value
What do you like best about the product?
Kandji has a fantastic team of Technical Support Engineers. I can get help within seconds and be able to talk with a natural person. They also have very detailed documentation which helps with learning a lot about how Kandji works.
What do you dislike about the product?
There are some features that I think Kandji can improve on that would be very helpful to MDM and automation. One of the improvements is the ability to create smart groups, and the other is to develop sensors/attributes to use for smart groups.
What problems is the product solving and how is that benefiting you?
Kandji allows us to take advantage of DEP for Zero Touch Deployment. It enables us to deploy managed apps, custom apps, custom scripts, custom profiles, and already built-in profiles. It allows us to create blueprints that meet security guidelines and deploy them to multiple devices remotely.
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