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Kandji Review
What do you like best about the product?
We have been with Kandji almost since their inception. They have gone above and beyond in terms of support and features. They make my life as an IT Manager simple and straightforward. I would absolutely recommend them to any organization using Apple hardware
What do you dislike about the product?
Nothing absolutely nothing they are marvelous.
What problems is the product solving and how is that benefiting you?
They have made managing my Mac environment seamless.
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Excellent service as demo'd and rolled out to our company's users.
What do you like best about the product?
It ease of use and modern UI. Automated Device Enrollment (ADE) and integration with Apple Business Manager is excellent.
What do you dislike about the product?
Maybe lacks some more in depth features of some other softwares but those will follow.
What problems is the product solving and how is that benefiting you?
It has helped us automate our onboarding process for new hire hardware and helped us secure these devices with additional security features with a high level of ease of use.
Yet another sub par attempt at macos management
What do you like best about the product?
Admins seem to like it despite constant struggles from their users. If I'm forced to like something about, the menu bar icon warning me of impending doom is better than nothing.
What do you dislike about the product?
Keep in mind I am not an admin of Kandji and can only speak to how it is administered at my workplace. Many of my gripes may be admin issues, but I don't have the capability to know if and which they are.
Kandji as a software is heavy and ineffective from my perspective as a user. App updates are out of sync with actual app releases which can result in version collisions. Kandji enforces os updates, which it invariably fails to install itself, resulting in a never ending cycle of failed update restarts until you simply just install the update yourself via system preferences.
Enforced restarts are given nearly a week of notification, without actually being able to dismiss the pop up notification until completed, commanding your window focus and interfering with your work until you get fed up and restart your machine well ahead of schedule. I've found this is the better response as opposed to working around the notification until the actual restart is required, as it seems there are many commonly used apps that prevents Kandji from successfully shutting down while taking control of user input devices requiring a hard restart (the hold your finger on the button for 15 or so seconds kind).
Restarts are also much much slower than they would be otherwise - comparing like for like machines, the one having Kandji installed on it requires 3-5 minutes to perform a simple restart the non-burdened machine accomplishes in under a minute.
Kandji as a software is heavy and ineffective from my perspective as a user. App updates are out of sync with actual app releases which can result in version collisions. Kandji enforces os updates, which it invariably fails to install itself, resulting in a never ending cycle of failed update restarts until you simply just install the update yourself via system preferences.
Enforced restarts are given nearly a week of notification, without actually being able to dismiss the pop up notification until completed, commanding your window focus and interfering with your work until you get fed up and restart your machine well ahead of schedule. I've found this is the better response as opposed to working around the notification until the actual restart is required, as it seems there are many commonly used apps that prevents Kandji from successfully shutting down while taking control of user input devices requiring a hard restart (the hold your finger on the button for 15 or so seconds kind).
Restarts are also much much slower than they would be otherwise - comparing like for like machines, the one having Kandji installed on it requires 3-5 minutes to perform a simple restart the non-burdened machine accomplishes in under a minute.
What problems is the product solving and how is that benefiting you?
Any corporate hardware is going to require some device management and we ended up with this.
Easy to manage MDM with great CIS rulesets
What do you like best about the product?
-CIS parameters that can be easily applied
-Apple Store Apps can be integrated
-Works without having issues
-Easy to use
-Apple Store Apps can be integrated
-Works without having issues
-Easy to use
What do you dislike about the product?
-No Audit logs available yet
-Could support more apps (competitors are similar)
-Could support more apps (competitors are similar)
What problems is the product solving and how is that benefiting you?
Patch management for your macos devices.
Applying security standards like CIS.
Applying security standards like CIS.
Kandji makes Mac management a joy
What do you like best about the product?
Has many options to help organize device policies for easier management and maintenance of many devices in an organization.
Kandji's Auto-Apps feature makes managing, installing, and updating dozens of popular software titles a breeze. I also love that they continually add new software titles.
Kandji's customer support is the best I have ever experienced! They respond quickly and with the information needed to address my problems. When required, they provide custom scripts that I can deploy through Kandji to do what I want to do with Macs.
The prebuilt library items and security-focused blueprints make deploying key things much more accessible than other MDMs.
Their Auto-enrollment and Liftoff features provide help to deploy Macs rapidly.
The direct management options for each device (reboot, shutdown, erase, set name, lock, etc.).
Kandji's Auto-Apps feature makes managing, installing, and updating dozens of popular software titles a breeze. I also love that they continually add new software titles.
Kandji's customer support is the best I have ever experienced! They respond quickly and with the information needed to address my problems. When required, they provide custom scripts that I can deploy through Kandji to do what I want to do with Macs.
The prebuilt library items and security-focused blueprints make deploying key things much more accessible than other MDMs.
Their Auto-enrollment and Liftoff features provide help to deploy Macs rapidly.
The direct management options for each device (reboot, shutdown, erase, set name, lock, etc.).
What do you dislike about the product?
Providing a maximum of 5 days of warning before forcing macOS updates will occasionally catch a user off-guard. I know the macOS update portion is being rewritten, and I look forward to those updates.
What problems is the product solving and how is that benefiting you?
We needed a cost-effective way to provide an excellent customer experience for Mac users, maintain device software control, enforce organizational policy, and reduce the IT management resources required. Kandji checked all of those boxes for us.
Managing Apple devices with Kandji
What do you like best about the product?
The most helpful thing about Kandji is the Automated Device Enrollment, which allows me to send new device off-board, and enroll just out of the box.
It is very helpful.
It is very helpful.
What do you dislike about the product?
There is a need for more professional reports, even a hole section for it.
It makes it uneasy to use python and extracting to a csv file, filter it manually every time.
It makes it uneasy to use python and extracting to a csv file, filter it manually every time.
What problems is the product solving and how is that benefiting you?
Kandji allows me to control all of the company devices, something we didn't had before kandji.
By having the option to lock\unlock and even wipe devices in a few seconds is just amazing.
By having the option to lock\unlock and even wipe devices in a few seconds is just amazing.
The Best Onboarding/Migration in the MDM world.
What do you like best about the product?
We made the switch from Jamf to Kandji. Kandji has the best onboarding / migration process I have seen. Liftoff and Self Service look like it was developed by Apple. We are managing iOS,tvOS, and macOS in a K-12 environment and couldn't be happier.
Everything just works!
Everything just works!
What do you dislike about the product?
As of now, I can't find anything about Kandji I dislike. Their support is top-notch.
What problems is the product solving and how is that benefiting you?
Auto-App updates, and the consistency of adding more and more apps. We spent HOURS dealing with patch management.
Makes MDM easy!
What do you like best about the product?
-Easy to set up
-Great support
-UI is easy to understand and looks great
As someone who hasn't managed a MDM before, this made the entire process very easy and we were able to set everything up within a week or two.
-Great support
-UI is easy to understand and looks great
As someone who hasn't managed a MDM before, this made the entire process very easy and we were able to set everything up within a week or two.
What do you dislike about the product?
So far we haven't run into any issues since our set up is pretty standard.
What problems is the product solving and how is that benefiting you?
Computer/asset management.
SOC 2 compliance
HIPAA Compliant
SOC 2 compliance
HIPAA Compliant
The Best Apple MDM Around
What do you like best about the product?
We've used and tested several MDM's and Kandji has proven to be the best one. We highly value knowledgeable and speedy support, and Kandji went above and beyond in this category. They have also taken note of the shortcomings of other MDM's and implemented in-house solutions to better the environment for the user and the admin.
What do you dislike about the product?
We've been using Kandji for several months, and I haven't found anything wrong they couldn't solve within a day through the support. If I had to pick something, the devices tab only lists 25 by default, so it is the slightest inconvenience to change it to a higher value. I have submitted a feature request for this to be modifiable, so hopefully, we'll get that feature soon!
What problems is the product solving and how is that benefiting you?
Kandji is leading the MDM space in functionality and support. They have exceeded my expectations and made me wish every company adopted their engineering and support team.
Kandji enabled true zero touch provisioning for us!
What do you like best about the product?
Kandji is so simple yet so powerful. If you look at their competitors, there are some that can do anything you want, but how much effort do you have to spend to get that? With Kandji, you can still get what you want, but the setup is simple.
What do you dislike about the product?
This is getting very nitpicky, but my only dislike is that Kandji is Mac only. We still lack an excellent product to manage our few Windows and Linux devices.
What problems is the product solving and how is that benefiting you?
Our current MDM is unable to meet our needs. We need to be able to deploy computers quickly to our remote workforce. We don't have the time to spend imaging computers and installing apps. We needed a solution that would allow us to deploy computers faster and also deploy the applications our users need. Kandji enables us to do all of this.
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