Kandji is mostly meant for the Apple ecosystem and Apple devices.
Kandji
KandjiReviews from AWS customer
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Easy to Use Mac MDM
What do you like best about the product?
Easy to implement and manage on the IT side. Kandji is easy to navigate, easy to manage integrations, and easy to manage individual devices.
What do you dislike about the product?
Lack of reporting options within the platform (eg "show me all devices that have an up time of greater than 3 days")
What problems is the product solving and how is that benefiting you?
We needed an easy to deploy and manage MDM solution. We migrated from another MDM to Kandji because Kandji was easier to use and easier to manage things like patching/updates. This gives us the peace of mind of knowing that all of our user devices are staying compliant with our policies.
Great Product, Better support
What do you like best about the product?
The support team is always willing to work on fixes and scripts for features. Feature requests are directly related to feature deployments.
What do you dislike about the product?
What I disliked in the beginning related to granularity they have released options to address. Any other dislikes are limitations with Mac/iOS management in general.
What problems is the product solving and how is that benefiting you?
Security updates, Data Extrusion, App deployments, Wifi deployments, Imaging, Okta/AD integrations for Mac login
Successful implementation of Kandji MDM to manage company Apple assets and enforce security policies
What do you like best about the product?
The initial setup and configuration of Kandji was very straightfoward. We were able to successfully pilot the MDM solution and deploy it to all company Apple assets in a very short period time with no resulting user issues/complaints. Kandji is a huge improvement over our former solution and has helped us enforce our endpoint compliance framework requirements and quickly adapt to changing needs.
As part of the initial implementation we integrated Kandji with our user directory and identity provider which greatly simplified the deployment and overall solution management. We also integrated Kandji easily with our chat-ops solution to quickly notify our security team of any anomolous events.
Modifying Kandji Blueprints and Library items is very straightforward and the resulting changes are quickly deployed to our endpoints thereby allowing us to easily customize our environment and respond to changing requirements.
We later choose to implement the Kandji EDR solution as well. It seamlissly integrated with Kandji MDM and was a vast improvement over our former solution. Thus far there have only been a few false positivies. Most of the EDR findings were true positives and the resulting remediation improved the security posture for our endpoints.
Our Kandji Customer Success Manager and the Support staff have always been extremely responsive to our companies needs and questions. They have striven to ensure our company is treated more like a partner than just a customer.
As part of the initial implementation we integrated Kandji with our user directory and identity provider which greatly simplified the deployment and overall solution management. We also integrated Kandji easily with our chat-ops solution to quickly notify our security team of any anomolous events.
Modifying Kandji Blueprints and Library items is very straightforward and the resulting changes are quickly deployed to our endpoints thereby allowing us to easily customize our environment and respond to changing requirements.
We later choose to implement the Kandji EDR solution as well. It seamlissly integrated with Kandji MDM and was a vast improvement over our former solution. Thus far there have only been a few false positivies. Most of the EDR findings were true positives and the resulting remediation improved the security posture for our endpoints.
Our Kandji Customer Success Manager and the Support staff have always been extremely responsive to our companies needs and questions. They have striven to ensure our company is treated more like a partner than just a customer.
What do you dislike about the product?
Thus far we have experienced no major issues with Kandji. The few minor questions and issues experienced were quickly answered and/or resolved when we submitted tickets.
If I had to find one thing to nitpick, I'd like to see more verbosity in the library item change logs details the specifics of changes made.
If I had to find one thing to nitpick, I'd like to see more verbosity in the library item change logs details the specifics of changes made.
What problems is the product solving and how is that benefiting you?
Our company must conform to multiple compliance frameworks (e.g. SOC and PCI). Kandji and it's integration with our security compliance platform Secureframe help maintain our compliance requirements and the security posture of our endpoints.
An easy-to-manage and deploy solution, but it should provide open customization
What is our primary use case?
What is most valuable?
You don't need a certification or great knowledge to manage and deploy the solution because it's not complex. It's a very easy plug-and-play solution where you can just enroll the devices and choose the features you want.
Kandji doesn't require much customization because it has built-in features that we have to create manually otherwise.
What needs improvement?
Kandji should have certification experience, which they don't have. Kandji should give open customization. Most customers find required features from other vendors, which Kandji doesn't have. It would be good if the solution could give a command line or script writing.
For how long have I used the solution?
I have been using Kandji for one year.
What do I think about the stability of the solution?
Kandji is a pretty stable solution. You don't have to do many things because it has a support tool built into it.
What do I think about the scalability of the solution?
Kandji is a scalable solution. I have deployed Kandji for three customers who were using approximately 10,000 devices.
How are customer service and support?
The solution's technical support is great. You can expect a revert from the support team in seven minutes.
How was the initial setup?
The solution’s initial setup is straightforward.
What about the implementation team?
The solution's deployment doesn't take more than 10 to 15 minutes. If you have a device, you just need to configure the APNs and identity manager, and then you can start enrolling the devices. Within one hour, you can see your devices are enrolled in it.
What was our ROI?
Our customers have seen a return on investment with Kandji. They reduced their one-time deployment cost and have seen a major difference between Windows and Mac devices.
What's my experience with pricing, setup cost, and licensing?
Users have to pay a yearly licensing fee for Kandji, which is expensive.
What other advice do I have?
Kandji is deployed on the cloud in our organization. One IT staff can manage the whole solution.
Kandji is the right solution for people who don't want to go through complete training or certification and want an Apple management tool. They don't have to invest much in training and certification since it is a pretty easy solution.
Overall, I rate Kandji a seven out of ten.
Intuitive MDM Software For Apple Devices
What do you like best about the product?
Kandji's Suppor team has really made their software standout. MDM setup was smooth and easy to roll out to our company. Along the way though the documentation and the Support's ability to articulate and help us thorugh any issues we ran into has what's really made Kandji stand out. Their continued look to the future and rolling out new updates is also appriciated. They are keen to help roll out new idea's that are brought to their attention.
What do you dislike about the product?
Password management isn't always smooth. Take the time to train your team how to use the password management system and things should smooth out over time.
What problems is the product solving and how is that benefiting you?
We needed a solution to manange our fleet of Mac products effeciently with out remoting onto individual machines and doing tasks such as updates. Kandji makes keeping our software and system OS's up to date easy and effecient.
Set and forget
What do you like best about the product?
The overall ease of use compared to the competition. Having experience with Jamf, coming to a company where Kandji was already implemented was a dream come true. While the system as a whole may not be as powerful on the micro level and Jamf the macro is all you have to work about because Kandji takes care of the rest for you. The blueprint system is fantastic and on top of device management from the software perspective it doubles as a place to manage activity by department. I could really go on about how much easier it makes my life but give a try for yourself, you won't be disappointed.
What do you dislike about the product?
It isn't really a huge issue for us but I could see how the price may cause some complications for smaller businesses or companies entering into the world of an MDM bringing a lot of devices with them. Beyond that it's a very solid product with fantastic support behind it.
What problems is the product solving and how is that benefiting you?
Resource management (hardware), employee onboarding/offboarding, departmental updates to apps for different use cases and assistance to our support department for faster ticket investigations and fixes.
Kandji is a simple to use MDM app
What do you like best about the product?
Kandji is simple and easy to use. Flexible setup for admins and helps us easily enforce soc2 type2 controls among the company. It allows us to easily streamline apps and controls among users so we can easily reissue computers and securely setup new computers.
What do you dislike about the product?
If you use another mdm prior to transitioning it can be a bit annoying if there are hiccups with issues uninstalling the previous mdm
What problems is the product solving and how is that benefiting you?
MDM management to help us meet soc2 type2 controls and easily standardize on applications and login flows w/ Okta
Good but pricing stucture isnt great and customer support is challenging
What do you like best about the product?
The ease of having all system logged and kept up to date.
What do you dislike about the product?
Pricing, we hit 50 computers and the next jump is 75. So we added the 51st computer and they would only do 75 as net level, so we are paying for 24 computer slots we aren't even using. Also, customer support is challenging. We had a script for printers that didn't work. When asking for support you just get sent 2 line emails telling you to use a 3rd party app. 7 emails in now and still can't get it resolved.
What problems is the product solving and how is that benefiting you?
We have all our devices in one place.
Simply the best MDM for Apple devices
What do you like best about the product?
I have been using Kandji for about 3 years and it continues to be easy to use for an admin while also providing the best digital experience for the end user. Kandji's agent is built with a modern UI and contains all of the necessary information with notifications for end users to complete application and OS updates seamlessly. Deploying and updating custom applications with Kandji is seamless even when needing to add pre-install and post-install scripts for macOS.
The Kandji Self Service app library is amazing and was quickly adopted by our Apple end users. For macOS, the auto app library managed by the Kandji teams is incredible and saves our admins so much time with application packaging and update management. I'm really happy to see how large the auto app library is and that the Kandji team continues to grow it for its customers! It is a game-changing feature for my team.
Implementation was seamless and enrollments are easy when integrated with Apple Business Manager.
Their customer support is amazing and it's easy to get in touch with a support agent via their chat from the admin console. If you're looking for the best-in-class MDM for Apple products, Kandji is the one.
The Kandji Self Service app library is amazing and was quickly adopted by our Apple end users. For macOS, the auto app library managed by the Kandji teams is incredible and saves our admins so much time with application packaging and update management. I'm really happy to see how large the auto app library is and that the Kandji team continues to grow it for its customers! It is a game-changing feature for my team.
Implementation was seamless and enrollments are easy when integrated with Apple Business Manager.
Their customer support is amazing and it's easy to get in touch with a support agent via their chat from the admin console. If you're looking for the best-in-class MDM for Apple products, Kandji is the one.
What do you dislike about the product?
Honestly, there is nothing I can think of to dislike about Kandji. The Kandji team has truly designed and continues to improve an incredible product.
What problems is the product solving and how is that benefiting you?
Kandji solves the security issue of protecting our Apple devices by allowing our team to restrict certain OS features, enforce encryption, etc while also keeping our Apple devices configured with a company-wide standard which gives our employees the best experience. With the Kandji MDM, our IT team can easily support all Apple devices in our environment.
Easy to use, helpful team
What do you like best about the product?
The team at Kandji is very helpful, supportive, and available. Implementation for our team was simple and intuitive. Being able to send a link and code for new users makes installing Kandji on their device very easy as an Admin. The blueprints make it easy to group and assign systems for our team so everyone has what they need.
What do you dislike about the product?
We haven't had any negative experiences with Kandji.
What problems is the product solving and how is that benefiting you?
- User management
- Systems/tool assignments by group using blueprints
- Security
- Systems/tool assignments by group using blueprints
- Security
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