Kandji
KandjiReviews from AWS customer
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Your Go-To for Apple Device Management
What do you like best about the product?
Kandji has proven to be an invaluable Mobile Device Management (MDM) solution for our team at productboard. Its user-friendly interface and robust feature set make device management and security a breeze. The platform's automation capabilities have significantly streamlined our workflows, ensuring efficient deployment of policies and updates. Kandji's proactive approach to device management has enhanced our overall security posture, making it an indispensable tool for organizations seeking a comprehensive and user-centric MDM solution.
What do you dislike about the product?
Depending on your organization's budget, the cost of Kandji's MDM solution might be a factor, especially for smaller businesses or startups with constrained financial resources.
What problems is the product solving and how is that benefiting you?
Kandji helps us by simplifying Apple device management. It streamlines workflows, ensuring consistent updates and security enforcement. The user-friendly interface adds efficiency, making device management accessible and significantly enhancing our overall cybersecurity strategy.
My Favorite MDM for Startup's and SMB
What do you like best about the product?
Love the seamless integration with Apple Business Manager to allow white-glove provisioning of laptops. Most of my employees are remote and by allowing Kandji to onboard users once they receive their laptop has taken a lot of pressure off of me.
I also really love the Okta Desktop Password Sync for macOS. This has been a really nice feature to handle user management access. The customer support has been minimized which took a lot of pressure off of me as I help build our security infrastructure.
I also really love the Okta Desktop Password Sync for macOS. This has been a really nice feature to handle user management access. The customer support has been minimized which took a lot of pressure off of me as I help build our security infrastructure.
What do you dislike about the product?
When locking a laptop, it is difficult to erase until the user unlocks the laptop. This was a PIA when erasing and releasing the laptop to the end user.
What problems is the product solving and how is that benefiting you?
Managing laptops without having to hire staff.
All the tools I need to manage Apple Device in 1 platform
What do you like best about the product?
The support staff. Whenever I have a problem I jump on the chat from the portal and rarely ever have to wait more than a few minutes to get someone who knows the product.
What do you dislike about the product?
There is not much to dislike about kandji. I have yet to find something that I needed that isn't supported because of kandji. Now it not being there because of Apple is a different story.
What problems is the product solving and how is that benefiting you?
Macs are notoriously hard to manage for corporations. This is mostly because Apple continues to choose the end user over the corporation. Kandji provides me with all the tools I need to be able to control our Apple products and ensure they are secure.
Using Kandji for Apple Device Management
What do you like best about the product?
Kandji provides a dual puprose of tracking our Apple hardware assets as well as helping us remotely troubleshoot user issues and reclaming assets lost or at employee offboarding. Overall, the platform is easy to use and the help center articles provide clear instructions for set-up.
What do you dislike about the product?
Some features seem "hacky" in that there are errors deploying certain protocols to some user's machines.
What problems is the product solving and how is that benefiting you?
Device management
A winning MDM for Mac Admins
What do you like best about the product?
Kandji's user-friendly interface, makes it easy for admins to navigate and manage device settings. The platform is robust and gives admins enough control over things like custom scripts and package deployments, without comproising the user-friendly aspects of the platform. Kandji seems to have strong partnerships with Apple, and other industry leading providers (such as Okta), which provide some peace-of-mind when new OS and feature releases are dropped.
What do you dislike about the product?
I would summarise the downsides for Kandji in two words: maturity and extensibility. Because they are realtively new to the MDM space, they have a lot left to build to catch up to the feature set of JAMF. That being said, I've been very impressed with the prioritization of new features released by the product team. Reprting and analytics is another area that Kandji falls short, but there are relatively easy ways to engineer around this.
What problems is the product solving and how is that benefiting you?
Kandji is solving some of our biggest painpoints around managing a macOS fleet. This includes things like streamlining device deployments with features like Kandji Passport and Liftoff as well as ensuring compliance policies are met with features around device management.
Effective and Easy to Use
What do you like best about the product?
Kandji has the most straightforward, easy-to-use interface of any of the main 3 MDM platforms for Mac. Everything is laid out very logically and works the way you would expect. As a one-person IT department, it's very useful for me to both not have to spend time doing a lot of arcane script management and command line prompting as well as having a tool that's easy to train someone else on for the times when I'm out of office.
Implementation/integration was very easy when we switched over from our former MSP and their MDM to in-house management and Kandji. The documentation was robust and easy to follow and the experience for end users was simple and quick. The customer support team was responsive to any questions that came up, and have since come up, and are always prompt with answering questions without any kind of runaround.
Kandji has all of the features our organization needs. We're a small, ~50-person org, so our needs might not be the same as a larger enterprise organization, but for our purposes it's the perfect tool from a cost/feature/ease-of-use perspective. I probably only have to log in to Kandji once every 1-1.5 weeks because it's very easy to set it and forget it.
Implementation/integration was very easy when we switched over from our former MSP and their MDM to in-house management and Kandji. The documentation was robust and easy to follow and the experience for end users was simple and quick. The customer support team was responsive to any questions that came up, and have since come up, and are always prompt with answering questions without any kind of runaround.
Kandji has all of the features our organization needs. We're a small, ~50-person org, so our needs might not be the same as a larger enterprise organization, but for our purposes it's the perfect tool from a cost/feature/ease-of-use perspective. I probably only have to log in to Kandji once every 1-1.5 weeks because it's very easy to set it and forget it.
What do you dislike about the product?
I have no major complaints about Kandji. Like all MDM software, there are idiosyncrasies and end user frustrations, but on the whole the negatives are extremely minor and from an admin perspective I don't have any complaints.
What problems is the product solving and how is that benefiting you?
It's an MDM, so it solves the problem of managing all of our devices.
Quick and easy Mac management product
What do you like best about the product?
We went from no MDM to Kandji after reviewing several other vendors. Part of the reason was the close relationship with Apple, greatly enhancing the features that apple provides which most vendors have to work with anyway. They were able to meet our core security and management requirements. No hidden extra costs for extra features, which I hate. Simple to set up and get going, with the ability to enhance with custom scripts. Not quite using it to its full potential yet, but has been easy to just get going with the basics and can further enhance as we go. Support is great and will bend over backwards to help you set up as appropriate. Chat has been fantastic with knowledge that seems beyond usual 1st level support. Anytime I have had a question, just popped on to chat and 90% of the time got it resolved, and I do this quite regularly. The Kandji App store is quite useful for end users to deploy their software.
What do you dislike about the product?
Of course the product has its idiosyncracies, so we've had to work around the way the product implements certain things, but I found that with all products we looked at. Fortunately they were minor for Kandji.
Can't buy single licenses. If you have 50 devices, you can have 50 licenses. If you have 51, you require 100 licences.The licensing levels make it difficult to manage budgets, or contain costs. Kandji has offered discounts, which eased this concern.
Can't buy single licenses. If you have 50 devices, you can have 50 licenses. If you have 51, you require 100 licences.The licensing levels make it difficult to manage budgets, or contain costs. Kandji has offered discounts, which eased this concern.
What problems is the product solving and how is that benefiting you?
Ease of software deployment and managing patching levels. Quick to deploy new devices as it can be configured out of the box with required config and software.
Great MDM system that fits our needs as a startup perfectly
What do you like best about the product?
As a compliance officer, Kandji is a tremendous asset in ensuring our endpoints are updated to meet our SOC 2 Type 2, PCI DSS 4.0, and internal standards. Kandji's adoption of the declarative device management framework has greatly improved the managed updates process for macOS. We find great value in using Kandji and inquiries with our account representative are always responded to promptly.
What do you dislike about the product?
Prior to the DDM framework, we had a few OS update incidents but have not seen this behavior since the adoption.
What problems is the product solving and how is that benefiting you?
Managing updates is crucial to saving us time, allowing us to spend valuable not having to manage updates manually.
Great for small team Dev management
What do you like best about the product?
The overall process is really straightforward and easy to use. As a small research team with lots of devices, be able to manage all dev enviroments with a few clicks has been invaluable and save lots of time for us for actual works.
What do you dislike about the product?
More initial setup time and learning curve, also it discourage our cooleagues to learn the process themself.
What problems is the product solving and how is that benefiting you?
Streamline the setup process of our dev computers and runtime enviroment.
Kandji is a great tool and their support team has never failed me
What do you like best about the product?
Kandji has helped us improve our Apple device management. It was very easy to migrate over from a different MDM solution and get up and running.
The tech support folks have been great everytime i have needed their help.
Similarly the contract renewal process was very transparent with great communication throughout even though we are not a large account.
The tech support folks have been great everytime i have needed their help.
Similarly the contract renewal process was very transparent with great communication throughout even though we are not a large account.
What do you dislike about the product?
The pricing has gone up from when we first started and its becoming less of a value proposition vs other solutions in the market.
Would like to see more feature development within the solution
Would like to see more feature development within the solution
What problems is the product solving and how is that benefiting you?
Kandji helps us have management visibility to our Apple fleet.
- Software deployments and updates
- Configuration updates
- Reporting
- Software deployments and updates
- Configuration updates
- Reporting
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