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Kandji is easy to use and streamlines MDM in a way that other MDM' solutions tend to complicate
What do you like best about the product?
Kandji makes MDM with Apple products simple in a way that other MDM's cannot do. Although I miss some of the complicated functionality, our goal was to deploy something streamlined. Kandji's interface is easy to navigate and very user friendly - for both admin's and end-users alike. My favorite part of Kandji has been their customer support. They are always available, and happy to help. Their ability to navigate both simple and complicated solutions in a timely manner is stellar.
What do you dislike about the product?
As an Admin, I do miss the ability to execute on remote devices without deploying a script via a Blueprint etc (think PSA style tools). But the beauty of Kandji is that without those additional, often complicated features, there is very little room for disaster and drama. Simplicity can be a beautiful thing.
What problems is the product solving and how is that benefiting you?
We needed the ability to see that status of our devices, force OS updates, lock missing laptops and wipe devices upon exit and refresh.
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Top notch customer service
What do you like best about the product?
I’m incredibly satisfied with Kandji’s customer support; they’re responsive, knowledgeable, and consistently exceed my expectations. They always go above and beyond in offering assistance, demonstrating their dedication to customer satisfaction. Their support is a clear reflection of their commitment to understanding and meeting the needs of their users.
What do you dislike about the product?
We've had no complaints about the Kandji product or the company as a technology partner
What problems is the product solving and how is that benefiting you?
Mobile device management for our Mac and iOS fleet
Breath of Fresh Air
What do you like best about the product?
It's simplicity, ease of configuration, and completeness of coverage.
Kandji has a clean interface, and it was a breeze to set up.
Kandji has a clean interface, and it was a breeze to set up.
What do you dislike about the product?
Kandji has made some improvements in its reporting with its implementation of "Prism," which fills a significant gap they had.
I'd also like to see the ability to create some improved alerting based on activity.
I'd also like to see the ability to create some improved alerting based on activity.
What problems is the product solving and how is that benefiting you?
Kandji is helping us manage, secure, and support our MacOS device fleet. It not only allows us to better support our users but also seamlessly makes it easy to enforce the security required for our compliance needs.
Kandji: An Easy to Use Apple MDM
What do you like best about the product?
We moved from JAMF to Kandji mainly because of ease of use. While JAMF is a powerful tool, there was a learning curve that our team was not equipped to spend resources on. After starting Kandji, we found that it was easy to deploy into our environment. Integration was quick and easy. Once it was implemented, it was almost a set it and forget it system. Some key things that Kandji provided are:
1. Auto Apps - Kandji has a comprehensive list of popular applications that are easily added to blueprints. More are added regularly.
2. Easy cust app deployment - If your application is not listed in Auto Apps, it is easy to setup a script to install it
3. Customer Support - Their customer support is awesome. We can easily reach support through the portal and we get help in a few minutes.
1. Auto Apps - Kandji has a comprehensive list of popular applications that are easily added to blueprints. More are added regularly.
2. Easy cust app deployment - If your application is not listed in Auto Apps, it is easy to setup a script to install it
3. Customer Support - Their customer support is awesome. We can easily reach support through the portal and we get help in a few minutes.
What do you dislike about the product?
Sometimes installations can be slow when being run through Kandji. It isn't a big deal if your imaging a computer ahead of time, but in crunch time, it does take a bit longer than I'd like.
What problems is the product solving and how is that benefiting you?
Kandji is helping us with our device and patch management. It has cut down man hours significantly without having to have one of our team spend hours understanding documentation.
The Comprehensive Apple Device Management Solution Simplifying IT Operations
What do you like best about the product?
The user interface is simple to use. The main dashboard gives a clear picture of all our devices, which helps us manage them quickly.
Kandji has a nice set of ready-to-use automations that have saved us a lot of time. These automations help with tasks like setting up apps, applying security measures, and ensuring our devices meet company rules.
The Kandji support team is very helpful and quick to respond whenever we need help or have questions.
Working with Apple Business Manager and Kandji has been smooth, making it easy to handle all our Apple devices. Being able to set and apply rules across different Apple operating systems from one place has really helped our IT team.
Kandji has a nice set of ready-to-use automations that have saved us a lot of time. These automations help with tasks like setting up apps, applying security measures, and ensuring our devices meet company rules.
The Kandji support team is very helpful and quick to respond whenever we need help or have questions.
Working with Apple Business Manager and Kandji has been smooth, making it easy to handle all our Apple devices. Being able to set and apply rules across different Apple operating systems from one place has really helped our IT team.
What do you dislike about the product?
There are a few integrations that they don't yet have that would add even more to the platform.
What problems is the product solving and how is that benefiting you?
-It reduced the workload on IT staff, and allows them to focus on more important tasks
-Improved security across all managed Apple devices
-Improved device deployment and management
-Providing peace of mind that devices are compliant with policies and regulations.
-Improved security across all managed Apple devices
-Improved device deployment and management
-Providing peace of mind that devices are compliant with policies and regulations.
Personalized and Apple Friendly
What do you like best about the product?
I appreciate the support teams and technical staff that is available to help with business needs. They are also well-training for environments like ours which strictly uses Apple MacOS devices. This has been a relief in finding a company that would fit our needs as we are a niche business in this market. It is also quite easy to understand their platform and their functions are intuitive for most any user.
What do you dislike about the product?
There could be some additional support within their products which would allow for certain functions such as remote capabilities, or more catagorized device groups.
What problems is the product solving and how is that benefiting you?
Overseeing and managing devices while providing information on each devices for troubleshooting purposes. Additionally, being able to push out updates from Apple has also been an issue that has been solved through using the Kandji platform.
I really love and recommend Kanji
What do you like best about the product?
The tool is very simple to use, we did a POC in 3 days alone with no need for any assistance.
Thei support is also very helpful, and the community is getting bigger which also makes things much easier
Thei support is also very helpful, and the community is getting bigger which also makes things much easier
What do you dislike about the product?
It doesn't support more OS types, Windows support will be perfect to have a central MDM for my organization
What problems is the product solving and how is that benefiting you?
managing my MacOS machines, have a central place to store their encryption keys and more
Kandji meets our company's needs
What do you like best about the product?
Helpful and fast support. Easy to understand layout.
What do you dislike about the product?
Techinical issues with some features. Complicated scripts needed to apply some actions.
What problems is the product solving and how is that benefiting you?
Monitoring devices and deploying applications and changes.
helping us maintain security compliance
helping us maintain security compliance
Kandji - MDM done right!
What do you like best about the product?
Kandji is hands down one of the best customer service teams I've ever worked with. Their staff are friendly, their technicians are very knowledgable on all things iOS/OSX, and the portal is one of the easier ones I deal with on a regular basis. The original rollout of Kandji was a lot easier than I anticipated, and several technicians helped answer some of my (rather stupid) questions regarding Apple Business Manager and how to install profiles. Since then, I've gotten better with implementation and the new features that are being added have really helped. All in all, it's a great platform and even though we have a small fleet of Apple devices, it makes managing them a whole lot easier.
What do you dislike about the product?
I've notcied that sometimes devices just... lose their connection to the MDM server and refuse to check back in, leading to me reformatting and re-adding them. It seems to happen if a device is dormant for a while, but so far I've yet to solve it. Not a huge deal, just a bit of a time-waste.
What problems is the product solving and how is that benefiting you?
We are a primary Windows environment using AD/Entra for device management. We have a small fleet of Macs and iPads for our marketing team, and managing them was traditionally a nightmare until Kandji came along. AD only helps with user accounts, but Windows cannot push policy options to Macs. Using Kandji, we can protect the devices and our users by ensuring that the applications we need are installed without them having to do anything, and that all company policies are applied correctly.
Easy to use but still capable of doing everything I need
What do you like best about the product?
- Easy to use interface
- No servers to manage
- Responsive support team
- Constantly updating with new features and auto apps
- Passport integrates well with Entra ID
- No servers to manage
- Responsive support team
- Constantly updating with new features and auto apps
- Passport integrates well with Entra ID
What do you dislike about the product?
- Slightly less built in configuration options than JAMF
- Can't compare blueprints making it hard to determine what is different between two similar blueprints
- Can't nest blueprints
- Can't compare blueprints making it hard to determine what is different between two similar blueprints
- Can't nest blueprints
What problems is the product solving and how is that benefiting you?
Managing, configuring, zero-touch provisioning Macbooks
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