Kandji
KandjiReviews from AWS customer
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Great Customer Experience
What do you like best about the product?
Kandji does a great job helping new customers. The website is easy to use and the customer service is outstanding.
What do you dislike about the product?
I haven't had anything I have found yet.
What problems is the product solving and how is that benefiting you?
We found out late that we needed to pass STIG requirements for a job. This can be overwhelming when dealing with it for the first time. Kandji is the perfect partner for this.
Exceptional MDM solution for Mac devices
What do you like best about the product?
Kandji was introduced on to the organization a little over a year ago and it has resolved many issues Meraki had. The onboarding team created a custom solution which allowed us to migrate over fleet of devices to Kandji with a 100% success rate.
If you are looking for a MDM solution that is reasonably priced, intuitive, and up to date Kandji would be my recommendation.
Since the adoption of Kandji, the team has been able to allocate their time to other areas of IT by utilzing zero touch deployment, lift-off, self-service and other functionalites.
If you are looking for a MDM solution that is reasonably priced, intuitive, and up to date Kandji would be my recommendation.
Since the adoption of Kandji, the team has been able to allocate their time to other areas of IT by utilzing zero touch deployment, lift-off, self-service and other functionalites.
What do you dislike about the product?
Kandji provides alerts and I have not quite figured out how to mute or resolve some of the automated alerts that pop up.
What problems is the product solving and how is that benefiting you?
The solution allows my team to manage devices across the various remote offices around the world while meeting compliance requirements. It has also improved the onboarding experience.
Overall a really powerful solution
What do you like best about the product?
Probably my favorite part of Kandji’s offering is the onboarding options for new users. I really like the ability to have the employee sign in with their credentials to ensure it is an authorized user, removing unnecessary onboarding screens from employees (or enforcing specific option selection) to make the experience less overwhelming. I also particularly like how it can be configured to full screen, shows what is being installed for the user, the status, so that the end-user clearly understands what is happening. It then gives them options to learn more.
Kandji also has fairly frequent updates and they do a really good job of announcing these (via slack, email, etc) so that I as an administrator know about new options, OS updates that have been released that will be pushed to my users, etc.
Though most end-users at my org have full admin access and can install whatever they like, having the internal/self-service app store makes it easy for us to purchase apps and make them available to users, as well as showcase apps that we use internally so new users can find and install them easily. This is further enhanced by their wide range of auto-apps that makes apps not available through the app store available and updatable without work on my end.
Their support is responsive and they have a Github repo of scripts that can be used to perform common things admins need to do to extend the functionality the software already has.
Kandji also has fairly frequent updates and they do a really good job of announcing these (via slack, email, etc) so that I as an administrator know about new options, OS updates that have been released that will be pushed to my users, etc.
Though most end-users at my org have full admin access and can install whatever they like, having the internal/self-service app store makes it easy for us to purchase apps and make them available to users, as well as showcase apps that we use internally so new users can find and install them easily. This is further enhanced by their wide range of auto-apps that makes apps not available through the app store available and updatable without work on my end.
Their support is responsive and they have a Github repo of scripts that can be used to perform common things admins need to do to extend the functionality the software already has.
What do you dislike about the product?
The only thing I dislike about Kandji is their minimum user count. I've rolled this software out at two startups and ideally I would like to roll out out when the organization is as small as possible, because deploying an MDM solution to any group is a bit difficult (especially if it adds restrictions). I would like MDM to be one of the first things a company deploys and the minumum user count makes it a hard sell.
What problems is the product solving and how is that benefiting you?
We purchased this primarily for security/compliance reasons in order to meet the requirements of audit frameworks, but the user-enablement features of this solution make it something we're glad to pay for.
Easy Mac management, improves your Security and saves you time and money
What do you like best about the product?
Kandji makes your Mac management tasks very easy to complete.
Everything you need to configure is right there at the UI, no need to install software, or sign PKGs. Many of the Core apps are already built into the AutoApps library, so you can add them and make sure they are up to date on your fleet.
Okta is well integrated into the admin console, as well as in the User enrollment and Login (Passport) window. Even Okta's Device Trust is supported and easy to configure.
Operating systems upgrades are also present, no need to run scripts - just set the date and version, and Kandji will enforce it.
Kandji's Support team is super responsive and most of the time will resolve the issue/question inside the chat box!
Migrating to Kandji from Jamf was quick and easy, and was completed in half the time we first planned.
The product team does listen to the customer, and improve features when I ask for them.
Everything you need to configure is right there at the UI, no need to install software, or sign PKGs. Many of the Core apps are already built into the AutoApps library, so you can add them and make sure they are up to date on your fleet.
Okta is well integrated into the admin console, as well as in the User enrollment and Login (Passport) window. Even Okta's Device Trust is supported and easy to configure.
Operating systems upgrades are also present, no need to run scripts - just set the date and version, and Kandji will enforce it.
Kandji's Support team is super responsive and most of the time will resolve the issue/question inside the chat box!
Migrating to Kandji from Jamf was quick and easy, and was completed in half the time we first planned.
The product team does listen to the customer, and improve features when I ask for them.
What do you dislike about the product?
There are no email notifications.
Slack notifications are limited.
Reporting can be improved.
No dashboards or visual representation of data - especially if you come from Jamf and used to their view.
Slack notifications are limited.
Reporting can be improved.
No dashboards or visual representation of data - especially if you come from Jamf and used to their view.
What problems is the product solving and how is that benefiting you?
From demoting user rights to okta sign in, software upgrades (aka patch management) and OS upgrades.
Kandji saves me time and money.
Kandji saves me time and money.
Kandji provides excellent support
What do you like best about the product?
Kandji provides excellent support via their in portal chat box.
What do you dislike about the product?
Nothing I can think of at the moment. Currently only thing I would love to have is that we can block removable stroage like USB, external drives etc.
What problems is the product solving and how is that benefiting you?
Kandji is making the management of all our devices in our company easy. Onboarding and offboarding employees is a fast process. With tightly managed blueprints we can ensure we stay true to our ISO 27001 standard
Best MDM for Mac Platforms
What do you like best about the product?
The product and the support. Kandji is always working to improve their product and care about their customers needs unlike their competitors.
What do you dislike about the product?
Sometimes they are slow to release system updates or fixes.
What problems is the product solving and how is that benefiting you?
Managing our fleet of Mac systems and ensuring they are constantly updated and secured.
Kandji for visibility
What do you like best about the product?
Visibility into the state of devices in our fleet. Remote management of applications. The service team is always responsive and helpful.
What do you dislike about the product?
It can be a little complicated (not as complicated as some) to get things configured right. It helps to have an IT team member who understands the nuts and bolts of apple device configuration.
What problems is the product solving and how is that benefiting you?
Primarily helps us manage macbooks in our fleet. We ensure that devices are configured properly. Ensures IT policies are followed.
Kandji review
What do you like best about the product?
allows us to manage our macbook fleet for remote and office employees easily. Platform is user friendly
What do you dislike about the product?
Pricing is a bit expensive but similar to competitors. Sometime the wiping process doesn't work because of certain parameters in our older macbooks that were manually enrolled into kandji / ABM
What problems is the product solving and how is that benefiting you?
managing the fleet of macbooks easily
Allows us to enforce security parameters and monitor threats
Possibility to easily wipe computers once user has quit or left the company
Allows us to enforce security parameters and monitor threats
Possibility to easily wipe computers once user has quit or left the company
Device Management Tailored for Modern Needs
What do you like best about the product?
Kandji is easy to use.You can operate Apple devices quickly and efficiently even if you don't have in-depth admin knowledge of Apple device management.
Its pre-built library of applications and blueprint settings, ensures that we maintain a high standard of security and compliance.
Its pre-built library of applications and blueprint settings, ensures that we maintain a high standard of security and compliance.
What do you dislike about the product?
The pricing structure is, especially for a non-profit organization like ours, on the higher end.
What problems is the product solving and how is that benefiting you?
- Simple management of our Apple devices fleet.
- Automated and efficient device setup.
- Automated enforcement of security relevant policies.
- Automated and efficient device setup.
- Automated enforcement of security relevant policies.
Great Scalable MDM solution
What do you like best about the product?
Ease of use with patch management and zero-touch deployment. Excellent support team with knowledgeable admins. Was able to enroll 200 devices with ease. Continued new features are making the product even better.
What do you dislike about the product?
Needs more auto-app apps. Prism needs a bit of work for false positives or inaccuracies in reporting.
What problems is the product solving and how is that benefiting you?
Managing our Apple fleet globally across 4 continents. This allows users to self-onboard without the need for IT to be directly there to provide support. We can ensure all devices are up to our security standards and enforce restrictions and patch management with ease.
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