Kandji
KandjiReviews from AWS customer
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The perfect MDM for a fledgling Mac admin.
What do you like best about the product?
Their Customer Support team have been fantastic. They've been super helpful whenever I've had an issue. They even followed up on a ticket I created, informing me that the issue had (finally) been resolved after 18 months.
What do you dislike about the product?
I would prefer that new features are added to the base subscription and not paywalled.
What problems is the product solving and how is that benefiting you?
Fleet compliance. Prior to Kandji, we would provision MacBooks for users, but after the onboarding we had no way to continue to enfore our policies. Since rolling out Kandji to our fleet, we have been able to ensure our users are keeping their devices up to date and in policy.
A perfect MDM solution for our entire business ensuring end-to-end control
What do you like best about the product?
Kandji is user friendly for both administrators, end users and the entire team. By using Kandji we've taken control of our Apple devices (100% of the teams devices).
What do you dislike about the product?
There is little to dislike about Kandji. We've tested every major Apple MDM in the market and Kandji was above and beyond the best fit for our needs and by far the most versatile.
What problems is the product solving and how is that benefiting you?
Our team is distributed accross the UK, Europe & further afield. Using Kandji, we've taken control of our Apple estate, the primary device every team member uses to do their work. Using Kandji, we enforce software updates, restrictions on guest accounts, the rollout of applications and most importantly, single sign-on using our Google Workspace Directory as the authentication method.
All in One MDM & EDR Solution IOS and OSX_Kandji
What do you like best about the product?
I have just enrolled in Kandji for my company. The MDM allows us to easily manage endpoint devices, and the EDR has amazing Maleware detection features. Customer chat support provides solutions and article. It is easy to integrate with Apple Business Manager and Just 2-3 clicks to enroll the devices. I like the feature that centralization of Applications and other preference setting that admin can set the parameter.
What do you dislike about the product?
Some feature are lacking like, Once I change the blueprint from the current profile, the previous blueprint policies still apply. For example, if one blueprint has AirDrop disabled and another has it enabled, AirDrop remain disabled even after switching to the blueprint that enables it.When I check with Support team, they suggest me to do manually and individully to all end devices. When we have a MDM on place, admin should have that level to do remotely and Kandji should add, admin should able to access the client Terminal to excute the command.
What problems is the product solving and how is that benefiting you?
Kandji helps to control end point devices, application deployment, set the parameter, track and control, malware detection and response the devices by making and implementing Blueprint policies;
Best MDM for a Mac with exceptional customer support
What do you like best about the product?
User-friendly - Kandji is easy to use and has a smart user interface
Support - Kandji's support team is knowledgeable, effective, and always ready to help
Blueprints - using blueprints to group devices and deploy apps and settings is straightforward
Auto-app library - the auto-app library makes app installation very simple
Implementation was very easy for our team despite headaches with our previous MDM (Meraki)
Integrations with Google Suite were fairly effortless
Great for teams who rely heavily on a smart MDM that doesn't need a dedicated team to upkeep
Support - Kandji's support team is knowledgeable, effective, and always ready to help
Blueprints - using blueprints to group devices and deploy apps and settings is straightforward
Auto-app library - the auto-app library makes app installation very simple
Implementation was very easy for our team despite headaches with our previous MDM (Meraki)
Integrations with Google Suite were fairly effortless
Great for teams who rely heavily on a smart MDM that doesn't need a dedicated team to upkeep
What do you dislike about the product?
One-off commands - blueprints can help organize systems but can be frustrating when trying to make one-off commands
Comparable pricing to other major competitors with better-individualized support, but still growing in features.
No remote access or ability to find missing devices.
Comparable pricing to other major competitors with better-individualized support, but still growing in features.
No remote access or ability to find missing devices.
What problems is the product solving and how is that benefiting you?
Kandji is solving our mobile device management needs with a team dedicated to supporting our small IT team (2 tech members), and it is making our deployment of tools and securing our work environment significantly better than our previous tool. It does not need any daily maintenance and can easily be run by our small team, with support being available from Kandji whenever needed from an Apple pro.
Easy Apple Device Management
What do you like best about the product?
Our Kandji rep and tech support was excellent. Onboarding was a breeze, the GUI is very intuitive, the app-store and application deployment was full-featured vs competitors.
We're glad we chose Kandji for our corporate device management.
We're glad we chose Kandji for our corporate device management.
What do you dislike about the product?
A minor point, and one consistent across vendors and products; the SSO integration for local sign in with an IDP is a tricky process, but Kandji support got us through it.
What problems is the product solving and how is that benefiting you?
Centralized Mac device management, including policies and software deployment.
Powerful yet easy to use device management for Apple devices
What do you like best about the product?
Kandji was fairly easy to set up and has been an invaluable tool for us to manage our devices across a remote team. I particularly like the abillity to distribute custom software via the SelfService application which makes deploying internal tools very easy.
Their customer support has been very responsive & helpful.
Their customer support has been very responsive & helpful.
What do you dislike about the product?
Getting everything set up with Apple Business Manager was a bit of a struggle, however, this is really an Apple issue not Kandji. Specifically, getting auto-device enrollment took several new device orders before things were finally connected properly.
What problems is the product solving and how is that benefiting you?
Enforcing system settings and ensuring our devices are up-to-date. I can also remotely disable/reset/administer devices, which is very powerful for our small remote team.
Our Experience with Kandji has Been An Extremely Good One ...
What do you like best about the product?
Kandji is extremely intuitive. Its very easy to integrate and implement. Which is great because we use it extremely frequently. Its extremely feature rich, but not kludgy. The customer support we get from our Lead Sales representative is unparalleled.
What do you dislike about the product?
Can't think of any down sides at the moment.
What problems is the product solving and how is that benefiting you?
Patch management, MDM, EMM.
Kandji - fantastic product, great customer support, ease of use
What do you like best about the product?
ease of use, ongoing development, willingness to make changes fairly quickly, good UX, fairly intuitive, easy to implement, customer support is friendly and helpful
What do you dislike about the product?
wishing there was management for Windows endpoints
What problems is the product solving and how is that benefiting you?
Allows us to manage our fleet of MacBook laptops and a few iPads, push software, setup OOBE for end users.
School Usage
What do you like best about the product?
It is a very easy to use yet versital platform with very knowledgable and helpfull customer service.
What do you dislike about the product?
Although it is priced competitivly. I wish there was more customizable plans to not have to buy licenses in groups of 25.
What problems is the product solving and how is that benefiting you?
Standerdized restrictions and managemnt of deployed devices.
Great MacOS MDM
What do you like best about the product?
Easy to work with. It just works after initial setup
What do you dislike about the product?
Sometimes there is troubles showing of upcoming updates and for instance Chrome just shut down.
Some new features increse MDM costs, but they somethimes never used and don't needed
Some new features increse MDM costs, but they somethimes never used and don't needed
What problems is the product solving and how is that benefiting you?
Software updates, OS updates, disk encryption
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