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Kandji

Kandji | 1

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External reviews

715 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Drew H.

Easy Mac MDM

  • August 26, 2024
  • Review provided by G2

What do you like best about the product?
Overall I like that Kandji integrates well with Apple Business Manager and Identity Providers to make it a seamless process to onboard users into a managed Mac OS experience. It was easy to implement the solution even with existing devices that weren't in ABM.

The Auto Apps are very helpful to keep common applications up-to-date.

Support is very eager to assist with chat, and they have a chatbot that helps find documentation quickly.

All functionality is in a single portal, and configuring devices is really simple with blueprint.

The reporting features are really handy ways to get into the portal frequently to see what apps are installed. I check on devices very often. Aerts are easy to track.
What do you dislike about the product?
Unfortunately the Kandji agent does not support MFA with FIDO2 hardware keys for logins, so it requires additional purchases from Identity Provider to add this capability.

There does not yet exist a local admin password randomization feature to make it so each device has a unique local password.
What problems is the product solving and how is that benefiting you?
Kandji makes deploying software easy, and it keeps device configuration in line with known benchmarks and standards.


    Markus S.

A simple yet powerful tool.

  • August 23, 2024
  • Review provided by G2

What do you like best about the product?
We have been using Kandji for over two years for the administration of our employees' MacOS devices. Since our employees work remotely, sometimes from home, we as IT never see the devices. Thanks to Kandji, we can provide new employees with new, fully configured MacBooks directly from Apple without ever having to handle the devices ourselves.

The software on the devices is always up to date and we are able to provide our employees with a selected pool of software via self-service.

Kandji also provides us with significant added value in terms of security. Certain settings such as FileVault can be centrally enforced by us and we have a good overview (with warnings) of options set by employees.

The integration with Apple is seamless and the Kandji interface is simple and clear. Nevertheless, many functions are available with a high degree of detail. You can easily add your own applications.

Kandji is an enrichment for our company in many ways.
What do you dislike about the product?
I can't think of anything negative. Our needs are fully covered.
What problems is the product solving and how is that benefiting you?
Easier administration of end devices, overview and control of software versions, overview and monitoring of settings from a security perspective.


    Simon B.

Easy to set up, use and manage.

  • August 21, 2024
  • Review provided by G2

What do you like best about the product?
Kandji makes management of an Apple device fleet very simple and streamlined. Easy to use and integrates really well into our environment and is the easiest Apple MDM solution I have used yet. Their customer support is very quick to answer any problems I have when their chat bot isnt able to and for the worst case of a stolen Mac or iPad, I can easily quickly log in and remotely erase and lock down the device.

The self service aspect of Kandji is also great by using Apple Business Manager to buy app licenses and using the Kandji admin console to apply apps to specific blueprints for easy rolling out of users and enforcing of updates to make sure security patches are installed.
What do you dislike about the product?
Now and again ive had devices lose the ability to sync to the MDM server but very seldomly, reinstalling the Kandji agent is very easy though.
What problems is the product solving and how is that benefiting you?
Making sure the users are using their Macs correctly as installed apps can be seen from the console.
Keeping data secure (lock down the Mac in case of theft.)
Internal app provisioning and security enforcement.


    Matthew G.

If you live in the Apple ecosystem, there really isn't a comparable product to Kandji!

  • August 20, 2024
  • Review provided by G2

What do you like best about the product?
Kandji has been amazing to work with. There UI is clean and modern and relatively straight-forward. Any time we've encountered a unique scenario that wasn't straight forward, it was easy to connect to their support team and they were always quick to help and were extremely positive in their demeanor.
What do you dislike about the product?
The online reporting is still in its infancy so it's not great. Sometimes trying to put together information and have a great understanding of our ecosystem on the whole in terms of devices that are aging out or software usage isn't as accessible as I'd like. Also, they're pricing is a premium/luxury pricing. It's worth it but it's something to consider depending on where your business is. Other products are quite a bit cheaper but you do need to weigh what your time is worth.
What problems is the product solving and how is that benefiting you?
Our big challenge was managing devices on turnover and upgrades. We really needed a platform that would allow us to easily manage access to devices even if employees were no longer accessible.


    Telecommunications

Take Control of Your Apple Fleet with Kandji

  • August 16, 2024
  • Review provided by G2

What do you like best about the product?
Kandji's intuitive design makes managing Apple devices a breeze, even for those without a tech background.
Their comprehensive features cover everything we need, and we love seeing new updates and enhancements every month.
And if we ever have a question, their support team is top-notch!
What do you dislike about the product?
They're aware of any limitations and are actively working to overcome them.
What problems is the product solving and how is that benefiting you?
Kandji simplifies the process of deploying OS and app updates, ensuring devices are always up-to-date and secure. This saves significant time and effort, while also minimizing disruptions for end-users.
Makes it easy to create and enforce security policies across your entire fleet of Apple devices, protecting sensitive data and ensuring compliance.
Zero-touch deployment and Self Service features streamline the onboarding process, making it quick and easy for new employees to get up and running. This improves the overall user experience and reduces the burden on ITOperations.


    Vasily S.

The overall best MDM solution for most of the SMB's working with MacOS/iOS and related

  • August 15, 2024
  • Review verified by G2

What do you like best about the product?
Kandji is simply excellent. From implementation and integration to daily use, it is very simple to use. It takes your traditional MDM and makes it more powerful and then simplifies it. The automation built directly into the solution, along with the built-in compliance tools, is a game changer for system administration. Many of the major applications in use today are automated, and they make reporting a breeze!
Additionally, the support is spectacular!
What do you dislike about the product?
In our case, the only thing that could be better is the ability to use Kandji to manage Windows devices.
What problems is the product solving and how is that benefiting you?
Reducing the effort in managing the daily routine in basically everything (policy, application updates, reporting, etc)


    Montana J.

Kandji for our Organization

  • August 14, 2024
  • Review provided by G2

What do you like best about the product?
Our organization is in love with the Passport for signing in using our Entra IDs, as well as the Kandji Self Help Portal.
What do you dislike about the product?
The pricing model's smallest option is 50 devices, while we only have ~25.
What problems is the product solving and how is that benefiting you?
Kandji is allowing our users to securely sign into their devices.


    Channing R.

Lower cost MDM for SMBs

  • August 13, 2024
  • Review verified by G2

What do you like best about the product?
For smaller teams, its very easy to use and maintain. Also has many built in settings for pre-set defaults that can ensure a good level of security, compliance, and efficiency. Having Pre-set Apps for updates, installs and downloads is a great feature.Cost is a bit better, comapred to other larger MDM solutions. Works great with Apple Device Enrollment and Apple Business Manager.
What do you dislike about the product?
Comared to more robust systems, like JAMF, can be a bigger learning curve on how to set up more grainular permissions or policies. We are not able to just push 1 peice of software to 1 user, as it requires a whole new Blueprint.
What problems is the product solving and how is that benefiting you?
We have aout 60 Users with company purchased machines. Kandji helps us manage inventory, manage security, set policies, push updates and patches, allow employees to install approved softeware via self service or push, if we do not want, or cannot make them admins, presets the Wifi network without having to give user wifi password.


    Grant R.

The perfect MDM for a fledgling Mac admin.

  • August 13, 2024
  • Review verified by G2

What do you like best about the product?
Their Customer Support team have been fantastic. They've been super helpful whenever I've had an issue. They even followed up on a ticket I created, informing me that the issue had (finally) been resolved after 18 months.
What do you dislike about the product?
I would prefer that new features are added to the base subscription and not paywalled.
What problems is the product solving and how is that benefiting you?
Fleet compliance. Prior to Kandji, we would provision MacBooks for users, but after the onboarding we had no way to continue to enfore our policies. Since rolling out Kandji to our fleet, we have been able to ensure our users are keeping their devices up to date and in policy.


    Fred S.

A perfect MDM solution for our entire business ensuring end-to-end control

  • August 08, 2024
  • Review verified by G2

What do you like best about the product?
Kandji is user friendly for both administrators, end users and the entire team. By using Kandji we've taken control of our Apple devices (100% of the teams devices).
What do you dislike about the product?
There is little to dislike about Kandji. We've tested every major Apple MDM in the market and Kandji was above and beyond the best fit for our needs and by far the most versatile.
What problems is the product solving and how is that benefiting you?
Our team is distributed accross the UK, Europe & further afield. Using Kandji, we've taken control of our Apple estate, the primary device every team member uses to do their work. Using Kandji, we enforce software updates, restrictions on guest accounts, the rollout of applications and most importantly, single sign-on using our Google Workspace Directory as the authentication method.