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Kandji listens to feedback from their clients
What do you like best about the product?
The Library of pre-configured system settings and applications is very useful. Especially when it comes to a small team where packaging or scripting settings and installations can take long periods of time.
What do you dislike about the product?
An improvement I would suggest is trying to add management capabilities on iPads that are not enrolled via Apple Business Manager. Even if that ability is to restart the device, it would be helpful.
What problems is the product solving and how is that benefiting you?
- Deployment of known applications on users' endpoints.
- System Settings alignment with known security baselines.
- Zero touch endpoint deployment.
- Applications and OS patch management.
- System Settings alignment with known security baselines.
- Zero touch endpoint deployment.
- Applications and OS patch management.
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Manage your fleet without the operational burden
What do you like best about the product?
Kandji makes it easy for IT teams to deploy a feature rich MDM tool to all of your Apple devices. It covers any technical or compliance needs for MDM. I chose Kandji because other competitors, like JAMF, required a lot more time up front to implement it and too much resourcing to maintain it. MDM should be simple.
What do you dislike about the product?
initially, Blueprints were inflexible in terms of where you could apply them. However, they released assignments maps about a year or so ago which helps us in nuanced use cases.
Pricing is always a concern, but they have demonstrated that they'd work with us on that.
Pricing is always a concern, but they have demonstrated that they'd work with us on that.
What problems is the product solving and how is that benefiting you?
Kandji helps us meet our compliance requirements, but also helps us set a high security standard across our fleet of Apple devices. In addition to security hardening, there are ease of use features like self service and auto-apps that keep our employees humming.
A Perfect MDM for your Apple Devices
What do you like best about the product?
I like Kandji as an MDM solution because it's modern, user-friendly, and highly automated features. It offers a clean interface, strong security features, and powerful device management tools that are easy to set up and maintain. Kandji’s automation with Blueprints and its large library of pre-built device controls save a lot of time and reduce manual work. It’s also very responsive to new Apple updates, making it a great choice for organizations that want seamless, up-to-date management of their Apple devices. Kandji's online support is one of the best support that is currently out there. Their support is accurate and helps resolve your issue almost instantly and if they are unable to, their higher level engineers will assist you.
What do you dislike about the product?
At the moment, I don't have any particular dislikes about Kandji. The platform has been reliable, intuitive, and effective for my needs. It provides a smooth user experience, from initial setup to daily management, without unnecessary complexity.
What problems is the product solving and how is that benefiting you?
Kandji has dramatically improved our laptop deployment process, reducing configuration time from about three hours to just five minutes. Previously, setting up a laptop involved multiple manual steps, from installing applications to configuring system settings and security policies. With Kandji, all of this is automated through Blueprints and device enrollment workflows.
Reformatting a laptop has also become incredibly straightforward — once a device is wiped, it can automatically reinstall all necessary profiles, apps, and settings without IT having to intervene manually. Additionally, pushing updates, whether for macOS or specific applications, is seamless. Updates can be scheduled or enforced remotely, ensuring that all devices stay current and secure with minimal disruption to users or IT staff. Overall, Kandji has significantly improved efficiency, consistency, and user experience across our device management processes.
Reformatting a laptop has also become incredibly straightforward — once a device is wiped, it can automatically reinstall all necessary profiles, apps, and settings without IT having to intervene manually. Additionally, pushing updates, whether for macOS or specific applications, is seamless. Updates can be scheduled or enforced remotely, ensuring that all devices stay current and secure with minimal disruption to users or IT staff. Overall, Kandji has significantly improved efficiency, consistency, and user experience across our device management processes.
Kandji MDM for Apple devices
What do you like best about the product?
Kandji has significantly simplified macOS management. Software deployments are quick and efficient, often completed within minutes, especially with the help of Ready Apps.
What do you dislike about the product?
Scripts cannot be executed as the logged-in user unless the script itself is specifically configured to do so.
What problems is the product solving and how is that benefiting you?
Software deployment for MacOS devices, patching and management in general. We now have improved visibility of the managed devices.
Great tool for keeping Apple devices under control
What do you like best about the product?
Kandji makes it really easy to manage iPhones without needing to be an Apple expert. The setup was quick, and I love how everything just works out of the box. Automated updates, security policies, and remote controls save us a lot of time. It’s also nice how it integrates smoothly with Apple Business Manager. Plus, their support team is actually helpful, which is rare these days.
What do you dislike about the product?
Honestly, there’s not much to complain about, but I wish the reporting tools were a bit more customizable.
What problems is the product solving and how is that benefiting you?
Kandji helps us keep all our Apple devices secure, updated, and compliant without having to manage each one manually. Before, setting up new Macs or pushing security policies took forever—now it's all automated. It’s saved our IT team a lot of time and headaches, especially when onboarding remote users or rolling out updates across the company. It also gives us peace of mind knowing our devices are locked down and in line with company standards.
A very helpful tool
What do you like best about the product?
What I like best about Kandji is its seamless automation and zero-touch deployment for Apple devices. The interface is intuitive, Auto-Apps simplify app updates, and security features are robust. Plus, their customer support is top-notch—quick, helpful, and knowledgeable. It’s a powerful all-in-one solution for Mac fleet management.
What do you dislike about the product?
While Kandji is a strong Apple MDM solution, a few things could be improved. The pricing is also on the higher side for smaller teams.
What problems is the product solving and how is that benefiting you?
Kandji is solving the challenge of managing and securing a growing fleet of Apple devices across our organization. It simplifies onboarding with zero-touch deployment, ensures compliance with automated updates and security controls, and centralizes app management. This saves us hours of manual work, reduces risks, and improves employee productivity.
Essential MDM Platform – Innovative & Powerful Features
What do you like best about the product?
Kandji MDM has been absolutely essential for managing our fleet of macOS devices. From a Mac Admin perspective, the pre-configured library items for device policies and the off-the-shelf Auto Apps are standout features — allowing us to install and update applications at scale effortlessly across the organisation.
Compared to other MDM tools, Kandji truly differentiates itself through continuous improvements, fast feature releases, and industry-leading innovation. Integrations like Single Sign-On with Okta, Automated Device Enrollment (ADE), and their new Threat Protection module have transformed how we manage security across our devices.
Their support team is excellent — quick to respond with deep technical knowledge — although, in most cases, their intuitive, user-friendly UI means support is rarely needed. The documentation and articles are consistently updated and reliable, making adoption and ongoing management incredibly smooth.
During the enrolment phrase, we migrated within a few days and could easily onboard devices through a URL making it very easy for non technical users to enrol.
Compared to other MDM tools, Kandji truly differentiates itself through continuous improvements, fast feature releases, and industry-leading innovation. Integrations like Single Sign-On with Okta, Automated Device Enrollment (ADE), and their new Threat Protection module have transformed how we manage security across our devices.
Their support team is excellent — quick to respond with deep technical knowledge — although, in most cases, their intuitive, user-friendly UI means support is rarely needed. The documentation and articles are consistently updated and reliable, making adoption and ongoing management incredibly smooth.
During the enrolment phrase, we migrated within a few days and could easily onboard devices through a URL making it very easy for non technical users to enrol.
What do you dislike about the product?
Honestly, nothing. We moved away from a competitor to Kandji and have not looked back. It’s a product that’s genuinely hard to fault, and I’ve seen even the most seasoned IT and Security professionals impressed by how easy and powerful it is to use.
What problems is the product solving and how is that benefiting you?
We needed Kandji to ensure full compliance with our security policies across the organisation, particularly to achieve certifications like Cyber Essentials Plus. Kandji automates the deployment and updating of critical tooling without manual input, and enforces a wide range of technical controls — including local macOS settings, device restrictions, and seamless integration with our Identity Provider (IDP) for Single Sign-On.
I also really appreciate Kandji’s built-in alerting and monitoring of policies, which dramatically reduces the time needed to maintain and manage our devices. Ultimately, it enables users to work with a frictionless experience while keeping our systems and data protected at the same time.
I also really appreciate Kandji’s built-in alerting and monitoring of policies, which dramatically reduces the time needed to maintain and manage our devices. Ultimately, it enables users to work with a frictionless experience while keeping our systems and data protected at the same time.
A Seamless and Efficient MDM Experience
What do you like best about the product?
Extremely simple and intuitive to use
Seamless device enrolment
Excellent support (Nick deserves a shoutout!)
Fast and knowledgeable issue resolution
Clean UI design
Powerful information and reporting tools
Comprehensive written documentation
Seamless device enrolment
Excellent support (Nick deserves a shoutout!)
Fast and knowledgeable issue resolution
Clean UI design
Powerful information and reporting tools
Comprehensive written documentation
What do you dislike about the product?
Compliance options require a separate purchase
Endpoint security isn’t included and must be sourced separately
Lack of video tutorials for users who prefer visual guidance
Endpoint security isn’t included and must be sourced separately
Lack of video tutorials for users who prefer visual guidance
What problems is the product solving and how is that benefiting you?
We needed a centralised solution to deploy and manage iPads across multiple hotel locations throughout the country. Managing devices manually or through fragmented tools wasn’t scalable or secure. Kandji has solved that problem brilliantly by giving us one unified platform to handle everything—from enrolment and configuration to compliance and monitoring.
With Kandji, we can now remotely manage, secure, and update all our iPads from a single dashboard, saving significant time and ensuring consistency across every site. This not only reduces the burden on our internal IT resources but also gives us peace of mind knowing each device is compliant and operating as intended.
The ability to streamline our device management into one platform has been a huge operational benefit, especially for a business like ours with multiple physical locations.
With Kandji, we can now remotely manage, secure, and update all our iPads from a single dashboard, saving significant time and ensuring consistency across every site. This not only reduces the burden on our internal IT resources but also gives us peace of mind knowing each device is compliant and operating as intended.
The ability to streamline our device management into one platform has been a huge operational benefit, especially for a business like ours with multiple physical locations.
Great way to eliminate the need for most IT
What do you like best about the product?
Mac-specific and simple to use - an essential part of our security platform. Support is amazing.
What do you dislike about the product?
Some more IT tools such as asset management (beyond devices), ticketing, and, particularly for us. RADIUS/RADSEC tools for seamless/cloud WPA 3 Enterprise would be super handy - but am sure they will get to this.
What problems is the product solving and how is that benefiting you?
Device and user management
Kandji is a great value and the support team is top knotch
What do you like best about the product?
The Kanji interface and support team are extremely user-friendly and knowledgeable. In demo'ing other MDM and EDR offerings the best bang for the buck has been with streamlining our solution with Kandji.
What do you dislike about the product?
I would like to see more dynamic pricing structure. being able to better taylor our subscription to the number of devices we have.
What problems is the product solving and how is that benefiting you?
It simplified our administration of our devices and gave us amazing visibility into how our users are using their computers, allowing us to audit and control the software installed and now with the addition of the EDR and vulnerability solution, great insight into how to refine our library items to ensure our users OS and applications stay up to date.
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