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Kandji’s Apple-Centric MDM: A Total Game-Changer
What do you like best about the product?
I love how Kandji simplifies managing a large fleet of Apple devices, from deploying apps and enforcing security policies to staying on top of updates. The implementation process was surprisingly easy, saving us a lot of time and effort right from the start. Their documentation is clear and thorough, making it a breeze to learn new features and troubleshoot without getting stuck. On top of that, Kandji’s customer support is fantastic—responsive, knowledgeable, and always willing to go the extra mile. The automation options are a huge plus, too, reducing repetitive tasks and helping us maintain a consistent environment across all our devices.
What do you dislike about the product?
I’d love to see deeper integration with Okta that allows us to pull additional user attributes directly into Kandji. That way, we could maintain and manage devices more effectively using the full range of user information. Also, the recent UI change for device management wasn’t as popular with my team; we found the old interface more intuitive. Having the option to switch between the old and new layout—or at least gradually phase in changes—would ease adoption and help us work more efficiently.
What problems is the product solving and how is that benefiting you?
Kandji helps us overcome a range of challenges in managing our fleet of Apple devices. Before using Kandji, we spent a lot of time manually setting up new Macs and iPhones. Now, Kandji automates most of those repetitive tasks—pushing updates, enforcing configurations, and monitoring compliance—so our IT team can focus on higher-value projects. Onboarding new employees has also become much smoother: they receive a properly configured device on day one without extra steps or delays. Overall, it has significantly reduced our administrative overhead, improved security, and created a more consistent user experience across the company.
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Exceeded my expectations
What do you like best about the product?
Kandji was easy to implement with a variety of customizable options
What do you dislike about the product?
Could use better responses with AI chat bot
What problems is the product solving and how is that benefiting you?
Tracking and customizing devices in the feild has become expontentially easier to manage with Kandji
Best MDM for Apple Products
What do you like best about the product?
1. Modern UI
2. Very easy to use and configure, even if you don't have any knowledge of MDM
3. Works perfectly on Apple Devices
4. Best price-performance ratio
5. very fast support if needed
6. very good integration features
2. Very easy to use and configure, even if you don't have any knowledge of MDM
3. Works perfectly on Apple Devices
4. Best price-performance ratio
5. very fast support if needed
6. very good integration features
What do you dislike about the product?
no dislikes from my side, everything we looked for works perfectly
What problems is the product solving and how is that benefiting you?
Management of Apple Devices in our Company, mainly iPads and iPhones. Building user specific profiles (Blueprints) for different use cases or departments. Especially providing WIFI-Profiles and App restrictions is easily setup.
Kandji - Dream Mac MDM
What do you like best about the product?
Kandji is incredibly easy to set up, and its deep integration with AAD made user management seamless. We needed an MDM solution urgently, and within a day, we had it fully up and running.
One of the standout features for us has been Kandji’s chatbot support, which provided timely and effective assistance whenever we needed it. Additionally, the deployment of App Store apps, custom apps, custom scripts and Auto Apps has been a game-changer for our organization, making software distribution effortless and efficient.
One of the standout features of Kandji is Kandji Liftoff, which provides a seamless first-time setup experience for new Mac users. It not only guides users through the onboarding process but also allows for deep customization, ensuring that new team members feel right at home from the moment they power on their device.
One of the standout features for us has been Kandji’s chatbot support, which provided timely and effective assistance whenever we needed it. Additionally, the deployment of App Store apps, custom apps, custom scripts and Auto Apps has been a game-changer for our organization, making software distribution effortless and efficient.
One of the standout features of Kandji is Kandji Liftoff, which provides a seamless first-time setup experience for new Mac users. It not only guides users through the onboarding process but also allows for deep customization, ensuring that new team members feel right at home from the moment they power on their device.
What do you dislike about the product?
The Microsoft SSO login for Mac was a bit tricky to set up initially, requiring some extra configuration and troubleshooting. However, once the initial setup was complete, the integration worked smoothly without any further issues.
What problems is the product solving and how is that benefiting you?
Managing all our Macs in our organization keeping them compliant and updated.
Easy to use with great support!
What do you like best about the product?
Kandji us perfect for our small team of <50 working in financial services. Very easy to get setup and maintain our fleet with just a one person IT team. The 24/5 support chat is extremely helpful.
What do you dislike about the product?
Billing requires a minimimum amount of devices so we are technically underutilizing what we are paying for but the Kandji team has been flexible as our fleet as fluctuated over the years.
What problems is the product solving and how is that benefiting you?
Kandji makes it extremely easy and straight-forward to manage a fleet of ~50 machines with a one-person IT team.
Easy to use Apple MDM Solution
What do you like best about the product?
Easy to use and simple to train others on. Excellent customer support.
What do you dislike about the product?
Not being able to keep items in inventory in the account without utilizing a license.
What problems is the product solving and how is that benefiting you?
With Kandji, we can deploy our Apple devices simply and efficiently. We have auto deployments which makes the onboarding process very easy. We also us it for keeping the devices up to date and pushing policies.
The ultimate device management for scalable start ups
What do you like best about the product?
My favorite feature of Kandji is the interface—it’s super intuitive. It makes it easy to kick off updates, drop-ship laptops, and manage devices remotely without stressing over asset risk. I especially like how easy it is to mass-enroll devices org-wide just by sending a link to to every employee.
What do you dislike about the product?
There's not much to dislike. Kandji integrates well with Okta so we could quickly implement and roll out an MDM to our team.
What problems is the product solving and how is that benefiting you?
Kandji helps with eliminating the headache and guess work from managing our fleet's Apple devices. We don't have an IT team so having Kandji automate security and and updates saves our small business a lot of time.
Best MDM solution we've used so far.
What do you like best about the product?
Compared to other "enterprise" Apple MDM solutions we had used in the past, the price was very affordable for our small business. The migration and onboarding from our old provider to Kandji was included in the price of the solution, and was incredibly easy to execute. The Account Executive, Customer Success Manager, and Principal Engineer were all very knowledgeable and helpful during the entire process. I am absolutely satisfied with their product offiering.
What do you dislike about the product?
I only wish that we could manage the few Microsoft Windows that we do have in our organization in 1 application.
What problems is the product solving and how is that benefiting you?
1. Ensuring Apple devices comply with security policies and industry regulations.
2. Automation and onboarding of new Apple devices.
3. Endpoint security.
4. Patch management.
5. Self-service and controlled app store.
2. Automation and onboarding of new Apple devices.
3. Endpoint security.
4. Patch management.
5. Self-service and controlled app store.
Great Product + Great Support
What do you like best about the product?
I’m incredibly impressed with Kandji’s user-friendly interface and robust feature set. As a first-time MDM user, I was initially overwhelmed by the prospect of setting everything up. However, Kandji’s extensive help articles, responsive live chat, and other support channels made the entire onboarding process remarkably smooth and stress-free. The customer service team consistently goes above and beyond, providing clear, detailed guidance whenever I have questions. Overall, Kandji strikes an excellent balance between ease of use and powerful functionality—making it a top choice for anyone seeking a reliable, straightforward MDM solution.
What do you dislike about the product?
While I find Kandji to be generally intuitive, there’s certainly room for further refinement in the UI/UX. That said, in the relatively short time our team has been using the platform, we’ve already seen a steady stream of updates addressing some of these areas. It’s clear that the Kandji team is both aware of user feedback and committed to making meaningful improvements over time.
What problems is the product solving and how is that benefiting you?
Kandji solves our Apple device management challenges by streamlining setup, compliance, and security across the board. Tasks like app deployment, software updates, and policy enforcement are now largely automated, saving us valuable time and reducing human error. We also recently started using Kandji’s EDR (Endpoint Detection and Response), which provides real-time monitoring and threat detection for our devices. This extra layer of security further enhances our protection against potential threats and gives us added peace of mind. Overall, Kandji has helped us efficiently manage our fleet while maintaining a high standard of security.
Best MDM platform we have used to date. Transferring from our old to Kandji was very smooth and easy
What do you like best about the product?
The support is by far the best. Just the speed of a resonse and the accuracy superseads all others.
The layout is very intuitive when creating new blueprints and enrolling devices.
The layout is very intuitive when creating new blueprints and enrolling devices.
What do you dislike about the product?
I would say the only dislike I have is the price went up but then again totally worth it for the time saved compared to other MDM suites.
What problems is the product solving and how is that benefiting you?
The ability to seperate out blueprints and profiles has been great in helping keep all of our clients devices better organized so we can then in turn support them in a more effecient and timely manner.
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