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A useful MDM deployment for Apple Devices
What do you like best about the product?
I appreciate the simplicity of using Kandji from a management standpoint. It's UI makes it easy to navigate around accomplish most of your day to day tasks. I also like how easy it is to add additional devices to Kandji, making the process of integrating new devices into the Kandji MDM as simple as possible. It allows for multiple blueprints, allowing you to assign specific permissions, access, etc. based on each blueprint which makes it easy to assign all of these with the simple application of the correct blueprint. We use Kanji frequently and it is the only MDM we use for all of our Apple devices.
What do you dislike about the product?
While Kandji is easy and relatively straight forward to use, we have encounter a couple of issues. First issue is admin passwords not always working when trying to assist users with something that admin credentials are required for, which can be quite frustrating. The other issue we have had relates to MacOS updates, as we usually have a buffer period between the latest MacOS release and the deployment of such release to company equipment for testing purposes. While Kandji does successfully block the attempts to install the latest MacOS release, it many times will not install the latest version of MacOS that company policy allows for. This has kept many of our devices on older versions of MacOS than what we allow, until we unblock the latest MacOS release in Kandji or we go through the effort of running a MacOS install via USB.
What problems is the product solving and how is that benefiting you?
Kandji is solving the problem of user and device management of Apple devices for us. It allows us to effectively deploy a controlled environment that we approve for employee use and also solves the management of devices itself, allowing us to handle things like FileVault encryption and also providing us the ability to remote lock and also remote wipe devices which is useful from a security standpoint, should a device be stolen or lost.
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Kandji really puts the end user experience first. Admin is bliss too.
What do you like best about the product?
The end user experience, it's really seamless.
What do you dislike about the product?
Availability issues, we had a moment where the API was not working during an onboarding
What problems is the product solving and how is that benefiting you?
It is streamlining onboarding and management of all company devices in a seamless way for both admin and end-user
Solid Apple MDM
What do you like best about the product?
Knowledgeable sales staff and support. Good pricing and excellent features set!
What do you dislike about the product?
The very rare availability issue that are always very promptly resolved.
What problems is the product solving and how is that benefiting you?
ADE
Kandji MDM
What do you like best about the product?
I’ve got to say, I really appreciate how Kandji’s intuitive and user-friendly interface makes managing Apple devices—macOS, iOS, so easy, even if you’re just getting started with mobile device management (MDM). The automation features, like zero-touch deployment and Auto Apps, are a standout for me—they save so much time
What do you dislike about the product?
From my perspective, some features could really be improved. For instance, I've noticed that assigning an app to just one device feels overly complicated. Having to create a whole new blueprint for a single device is quite clunky, especially when you're dealing with a lot of different types of devices.
What problems is the product solving and how is that benefiting you?
Automated onboarding / ensure the config consistency
One of the best Apple MDM solutions
What do you like best about the product?
as 5+ years MDM administrator, Kandji is one of the best Apple MDM solution. Very easy to use and great customer support. If you use Okta as IdP especially, you will be able to integrate lots of features
What do you dislike about the product?
Hopefully, the security feature gets stronger
What problems is the product solving and how is that benefiting you?
As FinTech company, it's important for us to meet security and compliance requirement for auditing like ISO 27001 and SOC Type 2
review for Kandji
What do you like best about the product?
The security of Kandji is truly commendable. It helps to secure my apple devices.
What do you dislike about the product?
So far, I do not have anything to dislike about this software
What problems is the product solving and how is that benefiting you?
Kandji manages the OS updates
Simple and Works well.
What do you like best about the product?
Kandji is a lightweight yet feature-rich MDM client. The best aspect is its simplicity and efficiency. I believe there are fewer complaints from end users regarding malfunctions. Since it eliminates the need to manage an on-premise infrastructure, it requires fewer resources for administration. We were able to deploy MDM within the company seamlessly without trial and error, and their customer service was exceptionally responsive. This makes us feel comfortable relying on Kandji to manage our IT environment.
What do you dislike about the product?
I wish the Library had more pre-configured apps available. I often think it would be great if deploying custom apps, especially those not available on Kandji’s public GitHub, were more flexible.
What problems is the product solving and how is that benefiting you?
For compliance with various regulations, we wanted to centrally manage all devices within our company. I believe Kandji, as an MDM solution, has effectively met this need.
Great tool for security compliance
What do you like best about the product?
It's a supportive tool for Apple devices, it gives automated notifications for updates required for each app that is required. great device management software.
What do you dislike about the product?
Just that every time I restart my MacBook, kandji asks to log in separately.
What problems is the product solving and how is that benefiting you?
Slack, google chrome, google drive and also notifies me to restart my MacBook every week.
Kandji provide excellent service
What do you like best about the product?
The Kandji software is very intuitive to use and reliable and the support team are excellent.
What do you dislike about the product?
I honestly can't think of anything I dislike about Kandji
What problems is the product solving and how is that benefiting you?
Part of our organizations cybersecurity.
The gold standard in MDM
What do you like best about the product?
As IT administrators, we've wrestled with clunky MDM solutions for far too long. That's why Kandji has been such a breath of fresh air. We needed something that streamlined our Apple device management, and Kandji delivers. The intuitive interface meant we weren't spending hours deciphering menus, and the automation features have freed us up to focus on more strategic tasks. Kandji Passport, in particular, has been a game-changer. We've seen a significant reduction in password-related support tickets, and onboarding new employees is now a breeze. Plus, the seamless integration with our existing identity provider has made our lives much easier.
We especially appreciate the Self Serve Portal. It's empowered our end-users to take control of basic tasks, reducing the number of support requests we receive. They can install approved apps and handle simple troubleshooting, which means we can concentrate on more complex issues. The new Assignment Maps are also a fantastic addition. We now have a clear visual representation of our device assignments, making it much easier to diagnose and resolve configuration problems. And when we've run into any questions, Kandji's support team has been incredibly responsive and helpful. We've found their sales team to be just as supportive, guiding us through the process with expertise. While we acknowledge that Kandji is specifically for Apple devices, and that the pricing might be a consideration for very small teams, for us, the efficiency and ease of use have made it a worthwhile investment. We're confident that Kandji has significantly improved our workflow and allowed us to better manage our Apple fleet.
We especially appreciate the Self Serve Portal. It's empowered our end-users to take control of basic tasks, reducing the number of support requests we receive. They can install approved apps and handle simple troubleshooting, which means we can concentrate on more complex issues. The new Assignment Maps are also a fantastic addition. We now have a clear visual representation of our device assignments, making it much easier to diagnose and resolve configuration problems. And when we've run into any questions, Kandji's support team has been incredibly responsive and helpful. We've found their sales team to be just as supportive, guiding us through the process with expertise. While we acknowledge that Kandji is specifically for Apple devices, and that the pricing might be a consideration for very small teams, for us, the efficiency and ease of use have made it a worthwhile investment. We're confident that Kandji has significantly improved our workflow and allowed us to better manage our Apple fleet.
What do you dislike about the product?
The one feature I do wish Kandji has that it's competitors do is the option to deploy a Library Item to only one device in an easy and streamlined way.
What problems is the product solving and how is that benefiting you?
With a hybrid workforce and Apple devices deployed to all our employees, Kandji solves the problem of management. Whenever we want to deploy a tool, script, file, etc., Kandji is always the easiest and most efficient way to do that. It also allows us to be more agile when it comes to onboarding. We are able to deploy a machine in no time while spending minimal hands-on time, allowing us to provide the business with efficient service.
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