Reviews from AWS Marketplace
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
External reviews are not included in the AWS star rating for the product.
4 Month using Kandji
What do you like best about the product?
Kandji is easy to get started with. Lots of prebuilt policies to manage Apple Devices. We predominantly use it to manage our MacBook fleet with users all over the world. Enrolment is easy either automated or manually via the portal. The protection features work well with options for remote reboot shutdown and wipe. The policies are comprehensive and it is much more user friendly for admins than other products on the market for MDM
What do you dislike about the product?
I have struggled to deploy apps via Kandji. It would be nice to get to an out of the box build experience. it would also be good if the location feature worked on MacBook as well as IPhone
What problems is the product solving and how is that benefiting you?
Managing device with international users and no physical offices. Ensuring policy compliance and ensuring users can secure their devices as easily as possible. It also maintains compliance by reminding users when they need to refresh like keys.
- Leave a Comment |
- Mark review as helpful
Easy to configure, simple deployment, and amazing support!
What do you like best about the product?
Kandji has been an excellent solution for managing our Apple devices. The UI is incredibly easy to navigate. Kandji made each MacOs/iOS setting and policy easy to understand, even for someone with a strong Windows background and completely new to Apple administration. When I have questions, the support team is outstanding in explaining and resolving issues, and always provide good resources so that I can become a better Apple admin. They also helped me understand what MDM can do vs what Apple restricts by default. Our POC was great and we transitioned seamlessly into a full production environment, allowing us to implement and deploy to our company quickly. We quickly setup SSO and added additional admins, and the library of documentation that Kandji has is a valuable resource in training our team on how to manage devices in Kandji. I am in the portal almost every day as I am in the optimization phase, and I am exploring ways to automate even more tasks with Kandji. We will continue to use Kandji when adding additional devices to our environment.
What do you dislike about the product?
The Blueprint settings were a bit confusing at first, however Blueprints "going away" and are being replaced with Assignment maps which I haven't dived into a ton at this time. I also wish there was a way to have 2 separate auto enrollment policies - One for Mac and one for iOS. Its nice that we could connect ABM to Kandji and have easy laptop setup as soon as we purchase Macs, however, we have to manually set each iPad to the correct Blueprint since you can only have 1 Blueprint as default ( in our case, the dedicated Mac Blueprint). I also wish there was a search function when selecting specific devices to be added to a Library item - right now, we have to manually type out the name or serial number of a machine, and it wont tell you if you enter a name/serial that doesn't match something in your instance.
These are small details - the overall Kandji service is great and I would highly recommend.
These are small details - the overall Kandji service is great and I would highly recommend.
What problems is the product solving and how is that benefiting you?
Kandji is helping us solve issues we had with overall Apple device management. Building new Macs for staff was a hassle before, due to all of the permissions, settings, and app installations that must be completed before handing it to the user. As best practice, users do not have admin permissions to change privacy settings, so being able to set many of these permissions via the MDM is game changing. It took our Mac builds from over an hour to 30 minutes, and now we know we have consistent builds and security across our environment.
We recently added iPads to our org and use Kandji MDM to mange those as well. We now have the features we need from Kandji to effectively deploy and mange these devices.
We are also able to update MacOS/iOS across our org much easier now. Kandji handles the communication, and options included when configuring updates allows you to customize updates to a schedule that works for your org.
It was helpful to understand the extent of what MDM's can do, vs what is a limitation of Apple devices, as this can help when making decisions about how to configure tools in your environment.
We recently added iPads to our org and use Kandji MDM to mange those as well. We now have the features we need from Kandji to effectively deploy and mange these devices.
We are also able to update MacOS/iOS across our org much easier now. Kandji handles the communication, and options included when configuring updates allows you to customize updates to a schedule that works for your org.
It was helpful to understand the extent of what MDM's can do, vs what is a limitation of Apple devices, as this can help when making decisions about how to configure tools in your environment.
I wish we had started using this sooner.
What do you like best about the product?
Kandji is full of features and options to improve and manage our device management.
What do you dislike about the product?
Because of the full range of features, getting started could feel be bit overwhelming.
What problems is the product solving and how is that benefiting you?
Managing our devices and the software which are installed on them. It also helped us with our ISO27001 compliance.
Modern MDM Done Right: Kandji’s Winning Formula
What do you like best about the product?
What I like best about Kandji is how it balances simplicity and power. The platform is incredibly easy to set up and manage, even at scale, but still offers deep functionality like seamless ABM integration, strong automation, and a solid library of integrations. On top of that, the included support is top-notch—responsive, knowledgeable, and not an upsell like with many other MDM vendors.
What do you dislike about the product?
There’s very little to dislike about Kandji. If anything, I’d love to see a bit more flexibility in certain workflows and more depth in reporting over time. That said, the platform is actively evolving, and Kandji’s track record gives me confidence that those refinements will come.
What problems is the product solving and how is that benefiting you?
We use Kandji for end-to-end Apple device management—everything from zero-touch deployment through ABM, to enforcing security baselines, managing app distribution, and maintaining compliance. It’s our go-to platform for streamlining onboarding, managing updates, and ensuring consistent configuration across our Mac fleet.
Effortless Device Management with Powerful Results
What do you like best about the product?
What I like best about Kandji is how simple and intuitive the platform is to use, without sacrificing power or responsiveness. The user interface is clean and easy to navigate, making even complex tasks—like deploying security controls or managing device configurations—feel effortless. Despite its simplicity, it’s incredibly effective, with automation features and real-time monitoring that ensure devices are always compliant and up to date. Kandji strikes the perfect balance between user-friendly design and enterprise-grade performance.
What do you dislike about the product?
One area where Kandji could improve is in its integration with Microsoft Entra ID for device compliance. Currently, the compliance check primarily validates whether a device is enrolled and when it last checked in. While this is useful, it would be much more valuable if additional parameters—especially those aligned with CIS benchmarks—could be assessed as part of the compliance status. This would provide a more comprehensive and security-focused integration, ensuring devices meet a broader set of standards before being granted access.
What problems is the product solving and how is that benefiting you?
Kandji is making a huge difference in both the end-user and admin experience by streamlining critical workflows like zero-touch onboarding, app patch management, OS updates, and more. It takes the complexity out of deploying and managing Apple devices, allowing new users to get up and running quickly without manual intervention. For admins, it reduces time spent on repetitive tasks and ensures devices stay secure and compliant with minimal effort. This has significantly improved operational efficiency and user satisfaction across our organization.
Kandji Works
What do you like best about the product?
Coming from Apple Business Essentials, the most helpful thing about Kandji is simply that it works. Basic device management tasks—like setting up iOS devices, erasing them, and pushing apps—just work right out of the box. It’s reliable, intuitive, and delivers on its promises. My team loves using the software and wishes more mobile device management products offered this level of experience.
What do you dislike about the product?
The main drawback is the price. Kandji is significantly more expensive than some alternatives, which may be a barrier for teams with tighter budgets.
What problems is the product solving and how is that benefiting you?
Kandji gives us full control over our Apple devices from the moment they’re ordered. We can ship devices directly from Apple to any location, confident that they’ll be automatically set up with the correct security configurations, applications, and settings. If a device needs to be reset or adjusted, we can make those changes remotely from the Kandji portal. This level of automation and control saves our team significant time and ensures consistent, secure device management across the board.
Very intuitive and functional MDM solution for Apple computers and mobile devices
What do you like best about the product?
The most helpful thing about Kandji is that it effectively manages Macs in an enterprise. Some upsides are how intuitive it is, the Auto-App functionality, the number of tasks you can do to devices remotely, and how much it helps with standardizing your organization’s devices.
What do you dislike about the product?
It keeps going up each year significantly in price. Also one request that we get a lot from users is to reset their password. It would be nice if we could do that very simply from the Kandji admin console and push it to the Mac.
What problems is the product solving and how is that benefiting you?
Kandji helps us to standardize and automate the deployment of and management of our Apple devices at our university, where it wasn’t really done before.
Modern MDM That Scales with Your Team
What do you like best about the product?
Things I like best about Kandji are:
- The UI is super easy and friendly to use—everything feels intuitive.
- Our Account Rep team is awesome to work with—shout-out to Makenzie!
- Kandji keeps rolling out new features all the time. Assignment Maps has been an amazing addition—we’d been waiting on that one for a while.
- Things are really easy to build out of the box, whether it’s Self Service or new profiles.
- They’re always quick to support the latest macOS versions with profile support (like the new Apple Intelligence stuff), which is huge.
- I love the Auto Apps—just wish there was an easier way to create custom ones.
- Liftoff is super slick for setting up new laptops—makes onboarding a breeze.
- Managed OS has been great for staying on top of updates and keeping things consistent across devices.
- The UI is super easy and friendly to use—everything feels intuitive.
- Our Account Rep team is awesome to work with—shout-out to Makenzie!
- Kandji keeps rolling out new features all the time. Assignment Maps has been an amazing addition—we’d been waiting on that one for a while.
- Things are really easy to build out of the box, whether it’s Self Service or new profiles.
- They’re always quick to support the latest macOS versions with profile support (like the new Apple Intelligence stuff), which is huge.
- I love the Auto Apps—just wish there was an easier way to create custom ones.
- Liftoff is super slick for setting up new laptops—makes onboarding a breeze.
- Managed OS has been great for staying on top of updates and keeping things consistent across devices.
What do you dislike about the product?
Things I think can be improved on are:
- Better reporting on devices, PRISM is a great start
- Support for GitOps Operations
- Better reporting on devices, PRISM is a great start
- Support for GitOps Operations
What problems is the product solving and how is that benefiting you?
Kandji makes it easier for us to streamline device management, seamless onboarding for end users with Self-Service and Liftoff, and helping us stay compliant and secure with auto-apps and managed OS.
Kandji MDM simplified Apple device management and saved us significant time.
What do you like best about the product?
The ease of use, and learning curve when switching to Kandji is great.
The Interface is easy to navigate and intuitive.
It seems like every week Kandji is making improvements and enhancing the system to better serve it's customers.
The Interface is easy to navigate and intuitive.
It seems like every week Kandji is making improvements and enhancing the system to better serve it's customers.
What do you dislike about the product?
There isn't much to dislike, more of a wishlist... It would be great if it could incorporate windows devices, as our fleet is split and we would like to have everything in one easy to use platform.
What problems is the product solving and how is that benefiting you?
Kandji's Auto App Library is taking a large amount of work off our plates by managing those updates for us so we can focus on more important things.
Kandji simplifies Apple device management with precision and power
What do you like best about the product?
Kandji’s seamless integration with Apple devices is outstanding. The user interface is clean and intuitive, which makes policy deployment and compliance monitoring incredibly efficient. Its pre-built automation and remediation scripts save a great deal of time for IT teams, and the support team is highly responsive. The platform also integrates well with identity providers like Okta, which enhances security workflows.
What do you dislike about the product?
Although Kandji offers robust Apple device management, finding detailed USB activity logs can be difficult. For security-focused environments, easier access to such logs would improve incident response and monitoring. Adding a more intuitive way to track USB usage would be a valuable enhancement.
What problems is the product solving and how is that benefiting you?
Kandji helps us maintain control over all Apple devices in our organization with ease. It eliminates manual configuration by automating device onboarding, enforcing security policies, and enabling remote support. This ensures compliance with ISO 27001 standards while saving IT time and reducing user downtime. Kandji’s remediation and automation tools significantly boost operational efficiency and endpoint security.
showing 1 - 10