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Reliable Protection with Ironscales
What do you like best about the product?
Ironscales does most of the work for me. I run a small IT department, so the automation of Ironscales is wonderful.
What do you dislike about the product?
I have yet to find any downsides to Ironscales. It just works.
What problems is the product solving and how is that benefiting you?
The phishing protection Ironscales provides is an essential part of our company's cybersecurity.
Highly effective BEC / Phishing Attacks protection & Awareness
What do you like best about the product?
Quick deployment without changes to MX records, SPF,DKIM or DMARK.
Granular licensing, we can decide which mailboxes need to protect.
Effective against known phishing attacks by community and Themis
End users can report any suspicion of a phishing attack by email also avoid BEC attacks/ impersonation attempts by getting alerts banners of suspect emails.
A very effective threat assessment by practice the phishing campaign to raise end-user awareness.
Granular licensing, we can decide which mailboxes need to protect.
Effective against known phishing attacks by community and Themis
End users can report any suspicion of a phishing attack by email also avoid BEC attacks/ impersonation attempts by getting alerts banners of suspect emails.
A very effective threat assessment by practice the phishing campaign to raise end-user awareness.
What do you dislike about the product?
Missing SSO options. customized dashboard.
What problems is the product solving and how is that benefiting you?
BEC attacks, frauds, Phishing protection.
Great Security Tool for Protection Against Phishing emails
What do you like best about the product?
Since implementing Ironscales, phishing emails that reach our Inboxes have decreased significantly. When a questionable email reaches a user's mailbox, the user is able to easily report the message to Ironscales through a button in Outlook. Makes it so easy for both the user and IT support to manage threats. I love that there is an App on my mobile phone. When a user Reports an email, I receive an alert and then can handle the resolution via my phone app.
What do you dislike about the product?
There is nothing that comes to mind that I dislike about Ironscales - this tool has been a game changer to our organization.
What problems is the product solving and how is that benefiting you?
Before Ironscales, lots of phishing emails were reaching the user's Inbox. This was a big security risk for our organization especially being a nonprofit. We had implemented standard security controls through Microsoft 365 which helped but after implementing Ironscales almost all phishing emails were filtered and caught before they reached a user's Inbox. For a lean IT support staff, this helped us manage and resolve potential threats much quicker and easier.
Ironscales protects organization from any and all types of phishing attacks
What do you like best about the product?
The mitigation automation process while using the crowd wisdom power and self-learning email security capabilities
What do you dislike about the product?
All is great with Ironscales, no major issues
What problems is the product solving and how is that benefiting you?
We mitigate phishing emails in seconds. our Soc get the relevant information digested that reduces 95% of their investigation process. we overcome our lack of resources while promoting all employees to be a ohshing sensors who can report email as phishing in one click and mitigate wide attacks.
Recommendations to others considering the product:
absolutely !
Advanced phishing protection, user reporting, and user testing all in one package
What do you like best about the product?
IronScales provides great visibility of your email environment. Suspicious emails are detected via various sources (including the IronScales community), and the ones that still get through can be easily reported by your users with the Report Phishing button (Outlook). Identified threats are immediately quarantined from every mailbox in your organization. You can customize the tool to fit your business's needs. The phish testing module makes it easy to organize and schedule tests in your environment and provide immediate feedback/training to your users. I've found IronScales support to be very responsive to our needs and suggestions, and they are constantly improving the product based on customer feedback.
What do you dislike about the product?
I honestly can't really say there's anything I dislike. This is the most comprehensive tool that I've seen that meets all of our needs. The functionality does somewhat depend on your email infrastructure - so you may want to clarify what is or is not supported in your environment.
What problems is the product solving and how is that benefiting you?
We have much greater visibility of the threats in our environment now. IronScales has allowed us to take our user training/testing to the next level. The user reporting/analysis functionality is the best solution I've seen for dealing with the emails that inevitably get past your defenses and into users' mailboxes.
Highly effective product with great customer service
What do you like best about the product?
IronScales does pretty much what is states, prevents Phishing emails. It is by far better than any other product that I have worked with. Other known well established vendors which I can not mention can detects and quarantine approx. 25% in comparison to IronScales 99%. This product really works and it saves countless amount of hours which would other ways need to be supplemented by other expensive tools that require a lot of tuning and human resource attention, or firefighting by engaging large teams of analysts - which in the end can prove challenging and waste of resource. This product has also great automation and improved reporting. The phishing campaigns are good and provide training to users who get lured. In short, there is not much this product can not do when it comes to phishing. It has great Threat Intel mechanism behind it, and it is super easy to use.
What do you dislike about the product?
The product has undergone lots of improvements and developments in the recent years, but the team that is behind these evolving improvements is superb. It provides you with 100% attention and whenever there is something requiring attention, it gets sorted in short lifecycle improvement. The team I should add go above and beyond of what they are expected to do, and always there when needed.
What problems is the product solving and how is that benefiting you?
Most of the problems we have solved have been internal - mostly not related to IronScales. The support is there when needed however so no issues to report from that prospective.
One of the best decisions i have made, IronsScales fully delivered and more.
What do you like best about the product?
All the modules. I love Themsis and i love the remediation side of things which has freed up valuable time in Service Desk function.
What do you dislike about the product?
There is genuinely nothing i dislike in IronScales
What problems is the product solving and how is that benefiting you?
The behavior change to Phishing within the organisation and the time taken for Service Desk operatives to remedy a Phishing email
Ironscales is a great product thats getting better all the time. Really simple to setup.
What do you like best about the product?
Really good customer onboarding process.
What do you dislike about the product?
Had a few glitches with the iOS app which took a while to resolve
What problems is the product solving and how is that benefiting you?
Phishing awareness is the main area we wanted to cover. The inbuilt training has saved our ICT trainer many hours.
Ironscales is a great anti-phishing solution
What do you like best about the product?
Ironscales provides crowd-sourced intelligence, easy remediation, and actionable data to end users even on mobile devices.
What do you dislike about the product?
License management could be more intuitive.
What problems is the product solving and how is that benefiting you?
This product helps us quickly remediate phishing messages across organizations, and it tags suspect emails in a way that our end users have more data to evaluate the trustworthiness of emails.
Ironscales is extremely effective at spotting phishing attempts
What do you like best about the product?
The technology is incredible as it ties in with Exchange Online and Outlook and allows for not only user based submissions, but submissions of potential phishing emails that are spotted by other customers. We have also forged a great relationship with the vendor so we could bring ideas and product improvements to light as a Managed Security Service Provider and they hear us and actually implement some of the good recommendations.
What do you dislike about the product?
It does require a technical resource to review the submissions and make proper decisions.
What problems is the product solving and how is that benefiting you?
We use Ironscales as the main ingredient in our Managed Security Service called PhishPrevent. It has helped our customers spot, report, and prevent Email attacks and saved our customers countless dollars from having to recover from a breach.
Recommendations to others considering the product:
Make sure to have a trained security resource to review the submissions and don't count on the AI alone to help you decide what's real email and what's phishing.
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