Applies AI automation to clearly identify and stop a lot of phishing emails
What is most valuable?
The solution captures a bit more of the unknown, quantifies it, and applies intelligence to it to pick out and stop a lot of phishing emails that come through. The solution improved our response to phishing attempts. IRONSCALES has a virtual assistant and some AI intelligence that's applied to it. That was the main differentiator between IRONSCALES and Microsoft.
The solution's AI automation clearly identifies phishing emails and gives you an overall indication of why it found the mail to be malicious. It does the whole analysis for you to see why the email was deemed a phishing email. The solution's response time is better than that of our previous tool. The solution's user interface is pretty straightforward and user-friendly.
What needs improvement?
IRONSCALES should bundle more features together instead of separating them and charging additional licensing fees. The solution’s scalability could be improved.
For how long have I used the solution?
I have been using IRONSCALES for one year.
What do I think about the scalability of the solution?
I rate the solution a seven out of ten for scalability.
Which solution did I use previously and why did I switch?
We did a side-by-side comparison of Microsoft and IRONSCALES. Microsoft generally has a lot of features, but for me, Microsoft is behind in terms of the more advanced and smarter solutions. I wouldn't recommend using Microsoft as a main filter for email protection. IRONSCALES performed better in terms of what it was catching than Microsoft.
How was the initial setup?
The solution’s initial setup was straightforward.
What's my experience with pricing, setup cost, and licensing?
IRONSCALES is an expensive solution. The solution has certain add-on features, and its pricing depends on how you scale it. You have to pay additional licensing fees for some specific features.
What other advice do I have?
IRONSCALES has a pretty smart technology, which is different from the traditional gateway kind of technology.
Overall, I rate the solution an eight out of ten.
Great Solution for SMB
What do you like best about the product?
Ironscales is very easy to use and easy to manage.
What do you dislike about the product?
The only thing it needs to do is integrate with PSA tools for MSPs. The alerts are not friendly for the team to receive as they have to be manually tied to each business when they come in so a ticket can be worked.
What problems is the product solving and how is that benefiting you?
Email security is what Ironscales focuses on solving for businesses.
The fastest and most efficient way securing your emails and protecting your users
What do you like best about the product?
Fast implementation, excellent support 24/7 with answers in minutes. Setup was a breeze in our Exchange environment, the newly added Investigation functionality saves our teams hours per day compared to our previous solution, Most important, Ironscales listens to user input and enhances the product very regulary with new releases. The amount of blocked spam and phising emails using the Themis (AI) automatic classification is impressive with a very low number needing manual check.
What do you dislike about the product?
The training modules lack a bit of overview, especially by not allowing multiple trainings grouped. This is however just a minor inconvenience which doesn't limit the solution at all.
What problems is the product solving and how is that benefiting you?
Ironscales helps us in the fight against the growing amount of BCE, Impersonation, spam and phishing emails in an easy way, Not only are inboxes continiously scanned and suspicious mails reported, the users also have a report button where they can flag doubtful emails. The simulation and training modules are well intergrated and allow us to setup a campaign in minutes, in multiple languages with added trainings for those who are lured in clicking or entering details in a phishing simulation email.
IRONSCALES Just Works and Works Well
What do you like best about the product?
Each update keeps making IRONSCALES better and better. Easy to use and change settings.
What do you dislike about the product?
Nothing that I can think of. I am happy with IRONSCALES as it is.
What problems is the product solving and how is that benefiting you?
Spam and phishing. It frees my time up to do other parts of my job!
Inside Ironscales
What do you like best about the product?
Seamless & transparent integration with our O356 / Outlook application across all platforms, local desktop, cloud / owa or mobile devices. Quick remediation & analyst feedback.
What do you dislike about the product?
Weekly reporting could be a bit more in-depth. As an IT Manager, I need to know "threat patterns or trends" specific to our team so I can better work w/our users.
What problems is the product solving and how is that benefiting you?
The biggest problem it solves is email security & allows us to be more productive. By minimizing spam, phishing & malware threats, we can confidently focus on important email correspondence w/our team, vendors & customers.
Perfect Email Protection
What do you like best about the product?
Ironscales helped us tremendously to reduce the number of both scam/phishing and spam emails our employees receive and other previous solutions where not able to identify as scam/spam.
What do you dislike about the product?
Only dislike is that some of our automatically synchronized accounts are not employee accounts (service accounts for example), however they always get enrolled automatically after sync.
What problems is the product solving and how is that benefiting you?
It drastically reduced the amount of scam and spam emails we receive. Identifying a very high percentage of unwanted emails.
IRONSCALES is one of the BEST email security solutions on the market solving phishing and BEC
What do you like best about the product?
IRONSCALES has a fantastic AI and uses that plus the community aspect to quickly identify email security threats (phishing, BEC attacks, Account takeovers, and more).
With the reporting button and other tools, the system is easy to use for regular folks as well as security pros.
Integrations with NINJIO and phishing simulations really take this tool up a notch.
What do you dislike about the product?
IRONSCALES technology quickly catches phishing emails and allows removal from mailboxes; however, they are delivered first in most cases. Because of this it is possible to be a victim before the message is flagged.
What problems is the product solving and how is that benefiting you?
Email security (phishing, BEC attacks)
Phishing simulations (part of awareness/training/measurement)
IronScales Works
What do you like best about the product?
What I liked best was how it cut down on man hours in dealing with malicious emails. Most things were taken care of in the background. I like that the false positive rate was low.
What do you dislike about the product?
I don't know of any down sides to using the product. But it is costly. When we first implemented, there were few companies offering this solution.
What problems is the product solving and how is that benefiting you?
Spam and malicious emails we cut down drastically. I knew man hours would be saved, but I didn't realize by how much until implementing IRONSCALES.
Recommendations to others considering the product:
I would recommend working close with the vendor, making sure they know exactly what your needs are. Pay attention to the install details
Effective, Reliable, Easy to Deploy and Manage solution by IronScales!
What do you like best about the product?
The solution is easy to deploy, management dashboard is easy to navigate.
Employees reporting rates have increased dramatically since they are one click away from reporting a suspicious email.
Saves time by simplifying the investigate of a suspicious email.
Security Awareness Campaigns - there are many ready to use templates and landing pages and you are able to easily create your own as you wish.
What do you dislike about the product?
Sometimes auto-classification requires reviewing
What problems is the product solving and how is that benefiting you?
Bottom line Phishing attacks early detection and remediation
Improve Phishing awareness of Employees
Phishing protection
What do you like best about the product?
Identifying phishing can be very tricky. Iron scales helped us greatly in this area. Detecting spoofs was also a bonus. The phishing text campaigns really keep my staff on their toes.
What do you dislike about the product?
There is nothing I dislike. Ironsights was very helpful as it gave us advice on what was most probably spam or phishing.
What problems is the product solving and how is that benefiting you?
Being able to protect my organization against phishing. Also to train users. Now my users are extra vigilant about email. And many phishing attempts are automatically blocked.
