The tool runs on an API, and it communicates with all of our users' inboxes. The tool is just for keeping spam in check and, more importantly, to deal with the dangerous phishing emails out of our users' hands. It can see if it lets something pass and it goes to the inbox, then after 20 minutes, if it gets new information that it is a potentially dangerous email, the solution will yank it right out of the user's inbox.

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Très bonne expérience avec les modules de sécurité des e-mails et de phishing d'IRONSCALES.
Helps to alert users about phishing activities and spam emails
What is our primary use case?
What is most valuable?
With the tool, users can report things that they think are phishing activities, meaning it allows IRONSCALES to take another look at it and then determine the final disposition, which is a good feature. More importantly, we just kind of let it run and do its thing, and then the tool comes up with two to three possibilities. If something is clean, we never hear from IRONSCALES. If it is spam, it will be categorized as spam. If an email is considered to be a phishing email, it'll categorize it as a phishing activity. If an email is spam or comes under the phishing category, the tool will pull the email out of the inboxes so that it is not available.
What needs improvement?
I think the tool can continue to hone the product to ensure the detections are accurate. The tool also involves some crowdsourcing. It is a pretty good product. We use IRONSCALES in conjunction with Proofpoint since the latter tool is an email gateway. Between IRONSCALES and Proofpoint, the idea of filtered security solutions, especially with emails because phishing is so dangerous, has kept us from harm for five-plus years.
For how long have I used the solution?
I have been using IRONSCALES for three years. I am a customer of the tool.
What do I think about the stability of the solution?
It is a totally stable solution. The tool has never had downtime.
How are customer service and support?
I can't rate the support of IRONSCALES because our support comes through the company we got the tool from, and it is called Constant Edge. Constant Edge is a reseller of the tool to SMBs because IRONSCALES doesn't want to get caught up with just 100 user licenses since it is just too small for it to worry about. Constant Edge has done an incredible job of providing support to our company. Constant Edge also provides our company with Proofpoint.
How was the initial setup?
The company we get IRONSCALES from is not big enough to sell the product directly.
The solution can be deployed in a day.
One person can deploy the solution.
What about the implementation team?
My organization got the tool from Constant Edge out of the UK, and they came in and set it all up for us.
What was our ROI?
The email security management costs take up a large portion of our IT security budget because everybody needs security in our company. We really have to watch out for trying to keep our users in a safe zone.
What's my experience with pricing, setup cost, and licensing?
The tool is affordable. Our company has a pretty tight IT budget. We had to make room for IRONSCALES in our budget, and we have kept it since, after three years, we plan to renew it. The tool is not very cheap, but it is affordable. It is much cheaper to have the tool than to have a phishing email get clicked and see your whole network being brought down. On a scale of one to ten, if ten means it is an expensive tool, I rate the product's price as six or seven.
What other advice do I have?
The AI engine is, like anything else that is similar to machine learning, so it is going to get smarter as time goes on. In our company, we put a lot of time into the tool to see if it detects something that is clean, making sure that it understands that it was not a malicious email. The tool has become pretty darn smart at this point.
If there is a situation where I need to manage the tool, I would say that there is an AI engine for the product, Themis Copilot, for Microsoft Outlook. When the tool pulls an email, it says that even though it pulled it out, it cannot give it a final disposition, so I won't know if it is spam or phishing activity. In that case, you need to go in and manually let the tool know that a particular email is spam, is associated with some phishing activity, or is clean. The tool tries to improve the accuracy of the machine learning and AI aspects. Occasionally, the tool requires some manual intervention.
IRONSCALES has gotten smarter as our company has trained the machine learning and improved the AI engine, and it has reached to the point now that it is set and forgotten. We visit the tool maybe once a week just to make sure that there are no emails that haven't given a final disposition.
I recommend the tool to others, along with Proofpoint.
I rate the tool a nine out of ten.
Très bien
1. **Détection avancée des menaces** : Utilise une IA adaptative pour se protéger contre le phishing, les attaques BEC et les attaques par code QR.
2. **Automatisation SOC** : Réduit la charge de travail des équipes de sécurité en automatisant les tâches.
3. **Simulation et formation** : Inclut des simulations de phishing et des outils de formation à la sensibilisation à la sécurité.
4. **Facilité d'utilisation** : Connu pour sa simplicité et sa mise en place rapide.
5. **IA et insights humains** : Combine l'IA et les insights humains pour détecter et remédier aux attaques de phishing avancées.
Ces caractéristiques font d'IRONSCALES une solution de sécurité des e-mails complète et efficace.
Applies AI automation to clearly identify and stop a lot of phishing emails
What is most valuable?
The solution captures a bit more of the unknown, quantifies it, and applies intelligence to it to pick out and stop a lot of phishing emails that come through. The solution improved our response to phishing attempts. IRONSCALES has a virtual assistant and some AI intelligence that's applied to it. That was the main differentiator between IRONSCALES and Microsoft.
The solution's AI automation clearly identifies phishing emails and gives you an overall indication of why it found the mail to be malicious. It does the whole analysis for you to see why the email was deemed a phishing email. The solution's response time is better than that of our previous tool. The solution's user interface is pretty straightforward and user-friendly.
What needs improvement?
IRONSCALES should bundle more features together instead of separating them and charging additional licensing fees. The solution’s scalability could be improved.
For how long have I used the solution?
I have been using IRONSCALES for one year.
What do I think about the scalability of the solution?
I rate the solution a seven out of ten for scalability.
Which solution did I use previously and why did I switch?
We did a side-by-side comparison of Microsoft and IRONSCALES. Microsoft generally has a lot of features, but for me, Microsoft is behind in terms of the more advanced and smarter solutions. I wouldn't recommend using Microsoft as a main filter for email protection. IRONSCALES performed better in terms of what it was catching than Microsoft.
How was the initial setup?
The solution’s initial setup was straightforward.
What's my experience with pricing, setup cost, and licensing?
IRONSCALES is an expensive solution. The solution has certain add-on features, and its pricing depends on how you scale it. You have to pay additional licensing fees for some specific features.
What other advice do I have?
IRONSCALES has a pretty smart technology, which is different from the traditional gateway kind of technology.
Overall, I rate the solution an eight out of ten.
Grande solution pour les PME
La manière la plus rapide et la plus efficace de sécuriser vos e-mails et de protéger vos utilisateurs.
IRONSCALES fonctionne simplement et fonctionne bien
À l'intérieur des écailles de fer
Protection parfaite des e-mails
IRONSCALES est l'une des MEILLEURES solutions de sécurité des e-mails sur le marché résolvant le phishing et le BEC.
Simulations de hameçonnage (partie de sensibilisation/formation/mesure)