Cisco ThousandEyes
ThousandEyesExternal reviews
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ThousandEyes Portal Review
What do you like best about the product?
It's Automated and User Friendly.ThousandEyes Portal allows User to Interact and work on various services.
What do you dislike about the product?
Not at this moment. Need to Improve the UI for the Portal
What problems is the product solving and how is that benefiting you?
Customer support team is very responsive about any queries for tests/alerts etc..
Thousand Eyes make monitoring critical networks digestible
What do you like best about the product?
Using ThousandEyes to analyze outages, allowing you add redundancy where required for future occurrences
What do you dislike about the product?
ThousandEyes entitlement issues can be challenging or nonintuitive.
What problems is the product solving and how is that benefiting you?
How global outages impact the services I require
Always helps me prove it is not the network!
What do you like best about the product?
Being able to view traffic response time on each gateway and remote application to accurately troubleshooting and isolate an issue.
What do you dislike about the product?
The one thing I ran into was not being able to clear alerts on the alert monitoring panel even after deleting the alert rule.
What problems is the product solving and how is that benefiting you?
It helps with notifying us about what network devices stop communicating. It also helps us isolate our network issues quickly and also tells us if it is a vendor issue.
ThousandEyes is great tool for monitoring end user requirements
What do you like best about the product?
Creating tests for monitoring the things which we want is useful feature indeed!
What do you dislike about the product?
Nothing to dislike in functionality but UI can be better I feel!
What problems is the product solving and how is that benefiting you?
ThousandEyes is helping in different monitoring for our project!
ThousandEyes is extremely useful for network visibility.
What do you like best about the product?
The most useful thing we use ThousandEyes for is determining where the weak link is when a system is experiencing slowness whether that be online or within our own system.
What do you dislike about the product?
I think the only down side I found was it was somewhat difficult to set up meaningful alerts, it required us to set up equipment one at a time rather than being able to apply a rule that covered all objects.
What problems is the product solving and how is that benefiting you?
We use it to determine whether an issue is a result our of our equipment, or somewhere else in the country potentially for some of our cloud based solutions that we use.
Application experience monitoring at its best!
What do you like best about the product?
How digestible information is. It is very easy to pinpoint the root cause of an issue with application connectivity and/or performance. The ThousandEyes platform provides you with Alerts, Dashboards, graphs and logs about all of these things!
What do you dislike about the product?
I think the team can do a better job with artificial intelligence and machine learning. The platform should be able to create baselines and set thresholds automatically for some tests. The goal is to be more proactive and avoid false positives.
What problems is the product solving and how is that benefiting you?
ThousandEyes allows us to take ownership and have visibility over environments that are not really managed by us, such as the internet and our cloud service provides. That allows for a more thorough and precise troubleshooting and faster reporting and resolution times for issues.
Best way to monitor health of all your API Endpoint
What do you like best about the product?
Easy to setup, view all the status and health
What do you dislike about the product?
Tutorial /help documentation is not good for junior engineers.
What problems is the product solving and how is that benefiting you?
Tracking the health of my API endpoint and solving availability issues
Excellent solution that solved our problem
What do you like best about the product?
ThousandEyes is very easy to use and configure. You can go from nothing to monitoring production networks and apps in minutes.
What do you dislike about the product?
Not really a negative but ThousandEyes gives us so much information it takes some time initially to weed out what we need.
What problems is the product solving and how is that benefiting you?
We used to have customers call our CIO when apps went down. Now, we are alerted long before customers have any idea there's a problem. Customer satisfaction has gone up and we've also been able to proactively detect issues before they cause an outage.
Recommendations to others considering the product:
Use their professional services. They did in 3 months what took us a year to get done.
Monitoring FTP bandwidth from multiple geo-locations
What do you like best about the product?
The connection path from source to target.
What do you dislike about the product?
I don't have anything to dislike about this product.
What problems is the product solving and how is that benefiting you?
FTP status from multiple location.
Simply outperforms in every aspect
What do you like best about the product?
ThousandEyes provided my company with a solution that could report on external health as well as first mile and last mile performance.
What do you dislike about the product?
Cost but it's worth it, the startup can be a bit difficult.
What problems is the product solving and how is that benefiting you?
We reduced the impact of performance related outages.
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