We use the solution for network monitoring.
Cisco ThousandEyes
ThousandEyesReviews from AWS customer
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One of the optimus ways to store my company data secure
What do you like best about the product?
The fast customer service on our data storage makes me chose thousand eyes.
What do you dislike about the product?
Less capability to handle data storage as compared to Amazon AWS.
What problems is the product solving and how is that benefiting you?
My organization is a small one and the pricing structure of thousand eyes is one I like the most.
End -to-End Networking solution
What do you like best about the product?
NAS Features and ease of integration with cloud services
What do you dislike about the product?
There is a learning curve required to understand full potential of the product.
What problems is the product solving and how is that benefiting you?
Networking service reliability. There was high queue for monitoring. In the end we went along using Datadog.
Eye of Internet of Things
What do you like best about the product?
ThousandEyes is not merely a network monitoring tool; it's a visionary solution that provides unprecedented visibility into the intricacies of the Internet. By enabling users to track the journey of their digital services from end to end, it transcends traditional monitoring boundaries, offering insights into the complex web of networks that constitute the Internet.
What do you dislike about the product?
There is nothing as of now. I will share for sure if something comes up.
What problems is the product solving and how is that benefiting you?
Beyond traditional monitoring, ThousandEyes takes a holistic approach to digital experience management. It empowers businesses to not only identify network issues but to understand their impact on the end-user experience. This user-centric perspective is a crucial differentiator in an era where customer satisfaction is synonymous with digital experience.
ThousandEyes provides proactive visibility into the delivery of any web application
What do you like best about the product?
ThousandEyes has been very useful to identify network issues. It gives a complete overview concerning the path that the traffic takes through the service provider infrastructure.
What do you dislike about the product?
UI seems dated and is not user friendly. Everything seems congested at times and its easy to get lost in between pages without any training.
What problems is the product solving and how is that benefiting you?
ThousandEyes gives you visibility into the cloud and across the Internet. Path visualization and BGP visibility pinpoint where problems occur, whether at the endpoint, local network, WAN, ISP, public cloud, data center or in Internet routing.
Single sign on ThousandsEye review
What do you like best about the product?
Great network monitoring tool with each node monitor with somthly manner.overview dashboard look is cool.
What do you dislike about the product?
It's a bit pricey compared to other solutions.
Licensinv model needs to be updates to provide more flexibility.
Licensinv model needs to be updates to provide more flexibility.
What problems is the product solving and how is that benefiting you?
Regarding different seevers response time, DNS resolution time, http errors and transport realy (icmp) .
An affordable and easy-to-use solution that saves time and enables end-to-end monitoring
What is our primary use case?
What is most valuable?
The product provides end-to-end monitoring. We can monitor the completed network link utilization and link errors. The solution is very easy to use.
What needs improvement?
The tool does not provide features for application-level monitoring. It would be a great advantage if the tool provides application monitoring features. More advanced features must be available in the dashboards.
For how long have I used the solution?
I have been using the solution for more than six years.
What do I think about the stability of the solution?
The tool is stable. I rate the stability a ten out of ten.
What do I think about the scalability of the solution?
The tool is scalable. We have more than 1000 users.
How are customer service and support?
The support is good.
How would you rate customer service and support?
Positive
How was the initial setup?
The product is easy to deploy. The complete installation takes one week. We need three to four engineers for the deployment. It is easy to maintain the solution. We need only one person for the maintenance.
What was our ROI?
The product is very useful. It has saved us time and money.
What's my experience with pricing, setup cost, and licensing?
The solution is cheap. We procure it by making a one-time payment.
Which other solutions did I evaluate?
Other tools like Huawei M2000 are available in the market. However, ThousandEyes is a better solution. It is very advanced. It's cloud-based. It can monitor different layers of the network. We can monitor multiple vendors using ThousandEyes.
What other advice do I have?
I recommend the solution to others. Overall, I rate the product a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Efficient network monitoring with cloud insights and near real-time performance
What is our primary use case?
We primarily use it for monitoring our corporate network, our internet service providers, and our staff's connectivity. Also, we use it to keep an eye on the performance of multiple cloud providers, each serving various functions within our organization.
What is most valuable?
Since our primary focus lies in obtaining comprehensive monitoring data from our cloud providers and internet service providers (ISPs), these ISPs are of paramount importance as they directly impact the end customer experience. From our perspective, ThousandEyes stands out as an invaluable tool because of its deep and extensive capabilities. It enables us to monitor a wide array of cloud providers and numerous ISPs, which sets it apart from other monitoring tools in terms of its breadth and depth.
What needs improvement?
It might be practical to extend monitoring capabilities to include network devices. Currently, the system relies on agents that integrate traffic and measure it between the locally installed agents and those in the cloud providers or ISPs. There is a notable limitation in the inability to monitor network devices directly. This could be addressed by incorporating SNMP (Simple Network Management Protocol). It would also be advantageous if ThousandEyes could seamlessly integrate with other dashboard solutions, particularly with tools like Grafana. This integration would enhance the overall monitoring and visualization capabilities of the system.
For how long have I used the solution?
I have been working with it for the last nine months.
What do I think about the stability of the solution?
Based on the feedback from our end customers, it appears that they didn't have any concerns or drawbacks related to stability. In fact, they find the stability to be quite satisfactory. I would rate it eight out of ten.
What do I think about the scalability of the solution?
This tool operates as a SaaS solution, meaning it is hosted in the cloud and readily accessible at all times. Our clients are primarily large enterprises with a workforce of over five thousand individuals and it scales up to meet all of their needs easily. I would rate its scalability features ten out of ten.
How are customer service and support?
I conducted a test of the support services during the deployment phase but haven't had the opportunity to evaluate their performance during the actual production phase when the system is operational. So, I can only provide feedback on the support experience during deployment, not ongoing production use. I would rate it seven out of ten.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
Previously, we used Nagios, PRTG, and SolarWinds. While they primarily concentrate on monitoring network devices, ThousandEyes places its focus on monitoring services and providers hosted on those devices.
How was the initial setup?
I've conducted a straightforward proof of concept, and based on that, I believe that it's relatively easy to implement. I would rate it at an eight in terms of ease of setup.
What about the implementation team?
It is possible to have it up and running in a relatively short timeframe, as long as you have the basic prerequisites covered.
What's my experience with pricing, setup cost, and licensing?
It is a quite expensive solution. I would rate it ten out of ten.
What other advice do I have?
This tool stands out as highly dependable because it differs significantly from other implementation tools for two crucial reasons. First, it offers the capability to monitor service providers and cloud providers with near real-time responsiveness. Second, it doesn't operate in an exclusively passive manner. Unlike traditional network monitoring tools, it can be both installed and utilized concurrently alongside the existing corporate network infrastructure. I would rate it eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Provides network monitoring capabilities and integration with Cisco products
What is our primary use case?
ThousandEyes is basically for network monitoring.
What is most valuable?
The most valuable features are integration and ease of use. Majorly with the integration because we use most of the Cisco products too.
What needs improvement?
There is room for improvement in terms of customization and user-friendliness.
For how long have I used the solution?
I have been using ThousandEyes for a few months.
What do I think about the stability of the solution?
I would rate the stability a seven out of ten.
What do I think about the scalability of the solution?
I would rate the scalability an eight out of ten.
Our company has around 20 end users using this solution.
How are customer service and support?
There is room for improvement in the response time.
How would you rate customer service and support?
Neutral
How was the initial setup?
I would rate my experience with the initial setup a seven out of ten when one being difficult and ten being easy.
What other advice do I have?
Overall, I would rate the solution an eight out of ten. I would definitely recommend using ThousandEyes.
Insightful Monitoring
What do you like best about the product?
The data and insight you see when monitoring your network and application availability using Thousand Eyes is truly unbelievable. As its agents are embedded into the network just like a client, the view is from the client's perspective.
What do you dislike about the product?
The price is a little higher compared to other tools, and working out how many units you need to perform the tests you want can be a little confusing if you haven't dabbled with the product beforehand.
What problems is the product solving and how is that benefiting you?
Without using Thousand Eyes, you will always resort to the outside-in view to try and work out how a service is behaving or how a client experience is going. With Thousand Eyes, you get the opposite view of inside out, which immediately lets you know how the network is performing, whether cloud services are accessible and whether the overall digital experience for a user is what they should be getting.
Great tool to get insights into the network
What do you like best about the product?
TE can provide details about the network with great visual representation that would have been hard to figure out by just running commands and tracing outputs.
What do you dislike about the product?
Thousand eyes is license based and each feature utilizes a few licenses, which may need some improvement.
What problems is the product solving and how is that benefiting you?
trying to trace a path to understand why my team's video and voice calls are suffering, despite using industry standard applications like Zoom and Webex
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