Platform.sh
Platform.shReviews from AWS customer
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Infrastructure at your fingertips
What do you like best about the product?
Platform.sh allows me to quickly set up web applications with a wide variety of dependencies and different service configurations. Their YAML-based configuration-as-code approach combined with their git-branch-is-an-environment philosophy makes it effortless to test updates to applications or service configurations and deploy them to production once you're happy. Their API makes it easy to build bespoke automations to fit our workflow in spinning up new projects and deploying our applications.
My favourite moment was when their PHP SDK showed some undocumented API mechanics that would make our lives easier. After asking about it the engineers dove into it, found that the API hadn't been used in years, and currently wasn't working. A day later they notified me that they had fixed the issue and documented the feature. We've been happily using that part of the API ever since.
My favourite moment was when their PHP SDK showed some undocumented API mechanics that would make our lives easier. After asking about it the engineers dove into it, found that the API hadn't been used in years, and currently wasn't working. A day later they notified me that they had fixed the issue and documented the feature. We've been happily using that part of the API ever since.
What do you dislike about the product?
As Platform.sh has grown we have seen some pains that you expect from a growing organisation. Although a rare occurence my own knowledge of how Platform.sh works (or used to work) has on occasion surpassed that of a support representative. With that said the Platform.sh processes work well enough to involve a more senior representative when that occurs to help solve the problem. Their Slack support is also great, which means even their senior engineering leadership is never far away for the extremely niche questions.
What problems is the product solving and how is that benefiting you?
We use Platform.sh to deploy our product in many different configurations with different service requirements. Their API has been vital in allowing us to spin up the right project size automatically. Their YAML files have made it easy to automate service configuration using Ansible. Could we get the same thing done using AWS or Azure Cloud directly? Possibly, but we'd have to hire a lot of full-time employees to replace all the pain that Platform.sh currently handles for us such as downtime monitoring, resource usage monitoring, server updates. In some cases Platform.sh has even used their web application filter to mitigate possible vulnerabilities for our web framework of choice on the day it was announced.
Very efficient and pleasant to use
What do you like best about the product?
We have been using Platform.sh in our web development team for several years. We have improved not only our efficiency and productivity but also the security of our web applications.
And to be honest, our contacts at Platform.sh have always listened to our problems and tried to help us every time.
And to be honest, our contacts at Platform.sh have always listened to our problems and tried to help us every time.
What do you dislike about the product?
There is very little to complain about. In the beginning, some areas were a bit unreliable, but again the Platform.sh teams were able to correct the situation and propose solutions quickly.
What problems is the product solving and how is that benefiting you?
In a multidisciplinary web development team, designers and developers must all be able to collaborate and see the results. As we have been working with Git for a long time, the integration between Git and Platform.sh has allowed us to improve our teamwork. The fact that we were able to work on development, staging and production environments very quickly and efficiently was also a plus.
Team lead, Developer
What do you like best about the product?
The flexibility, developer experience, and quality of the service are excellent. We do not only consider Platform.sh a good provider, but we also like it. It also matches well with our customers' requirements.
What do you dislike about the product?
I'm not aware of any problems or downsides.
What problems is the product solving and how is that benefiting you?
We use Platform.sh for hosting the sites and services we build on Drupal for our customers. The easiness of spinning up new sites and environments for production, development or demo usage or setting up pipelines is really convenient.
gai tech review?
What do you like best about the product?
Really simple and functional CI environment. Nice local development env using platform cmd.
Great support team
Great support team
What do you dislike about the product?
The per dev env pricing can be a deterrent for new comers to organisation to learn. At 10 EUR not a lot, but sometimes adds up!
What problems is the product solving and how is that benefiting you?
B2B customers are comforted by the off-the-shelf GDPR guarantees, developers like the dev server CI, Sales get very prompt support from platform tech team
Awesome solution for all our projects!
What do you like best about the product?
All of it :-) We've migrated almost our full stack to Platform.sh, and as the platform allows us to manage almost every aspect of the hosting, we had no trouble at all. It's only in rare cases, we tend to reach out to Platform.sh excellent service (Slack, tickets,...) to help us out. Edge cases where we need complex architecture are figured out together, where all P.sh engineers are almost fully dedicated to help us out. I'm not sure what to list as "best", this kind of service or the product itself. Probably the combination of both. Projects running on P.sh are almost zero-worry and we can give some really good assurances to all our clients.
What do you dislike about the product?
At this point, we have over 40 projects and 18 team members. There is no way to manage this in bulk, which leads to a lot of manual actions. But imporovements have been shown during the Agency roadshows, so we're looking forward for these new features. The lack of detailed metrics goes the same way. Nothing in place yet, but future plans show some decent improvements on this topic.
The grid setup is something else worth mentioning. If an issue occurs (which it rarely does), a lot of projects are affected at the same time. This is a busy peak on our own service level, but we can handle this :-)
The grid setup is something else worth mentioning. If an issue occurs (which it rarely does), a lot of projects are affected at the same time. This is a busy peak on our own service level, but we can handle this :-)
What problems is the product solving and how is that benefiting you?
Taking full control of our hosting solutions is the biggest benefit. Never having to wait on upgrades or updates, but having the ability to handle almost every complex task. Taking backups, renewing certificates, syncing environments, upgrading PHP/Solr/Elastic/... versions,... All to be done with really minor changes in the configuration files.
One of our best decisions in a decade
What do you like best about the product?
What do we like best? Well, we like everything about Platform.sh. Before we decided to migrate our hosting environment to Platform.sh in the early years of the company's existence, we used unmanaged virtual private servers. It was a nightmare for us, we are developers, not system administrators. To achieve a stable and secure hosting environment for our many projects was highly time consuming and kept us up for too many nights while the result was still below par. We knew we had to change something and started testing services like Heroku and DigitalOcean. Nothing we tested really fulfilled our expectations, nothing felt like it had been built for developers who didn't want to think about servers. Rather these solutions were built for sysadmins who wanted to be faster and deploy large numbers of applications easily. We wanted to deploy small numbers of complex PHP projects easily without worrying about servers, firewalls, certificates, etc. When we finally found Platform.sh it felt like this service had been built especially for us. It did everything we had imagined perfectly and has been steadily improved ever since.
What do you dislike about the product?
We don't dislike anything, really. Sometimes we see things we'd like to be improved or things we think are missing. Then we talk to Platform.sh, and they listen. There have been so many user-driven improvements over the past years. We couldn't wish for a more customer-oriented hosting partner than Platform.sh.
What problems is the product solving and how is that benefiting you?
We can deploy new customer projects within minutes without ever worrying about the server-side. We include a configuration file in our code that tells Platform.sh what versions of PHP, MySql, and Redis our application needs, what routes it needs, what disk mounts, and other things. Then we git push to platform, and that's it. Platform.sh will spin up all necessary containers, run our deployment code, install an SSL certificate and then run our software. It's ~0 sysadmin, ~0 downtime, push-to-deploy magic.
Platform.sh abstracts away hosting and infrastructure problems while remaining flexible.
What do you like best about the product?
The flexibility offered by Platform.sh's tools.
What do you dislike about the product?
There are limited notification and alerting options out of the box.
What problems is the product solving and how is that benefiting you?
Abstracting away infrastructure upgrades so that keeping our applications up to date is a simple code change.
Sweet spot between shared hosting and container hosting
What do you like best about the product?
Enterprise-grade hosting without the hassle of infrastructure management
What do you dislike about the product?
Multi-service app requires expensive plan
What problems is the product solving and how is that benefiting you?
Being able to host our multi-tenant SaaS app in different regions.
Excellent service-level
What do you like best about the product?
We had two critical migrations to prepare and very short deadlines (less than two months).
Platform.sh provided an excellent support for delivering our projects on-time.
We had the onboarding phase with account managers and technical teams. We had a daily follow-up that enabled us to achieve our goals and a private channel to reach them easily. They ensure the technical tasks with our dev team with reactivity. We have been very impressed by their high quality job. In addition, we had a review together at the end of the project, 3 months later and we're still have semester follow up. I highly recommend Platform.sh for your projects. They have the best service-level ever.
Platform.sh provided an excellent support for delivering our projects on-time.
We had the onboarding phase with account managers and technical teams. We had a daily follow-up that enabled us to achieve our goals and a private channel to reach them easily. They ensure the technical tasks with our dev team with reactivity. We have been very impressed by their high quality job. In addition, we had a review together at the end of the project, 3 months later and we're still have semester follow up. I highly recommend Platform.sh for your projects. They have the best service-level ever.
What do you dislike about the product?
The projects were closed four months ago. For now, we have not found any downsides within our needs.
What problems is the product solving and how is that benefiting you?
We migrated two websites with Platform.sh using their host and CICD.
We had some front-end issues quickly resolved in a short time.
We can easily deploy our packages within our needs.
Stil now, the two websites have no issue. We are satisfied.
We had some front-end issues quickly resolved in a short time.
We can easily deploy our packages within our needs.
Stil now, the two websites have no issue. We are satisfied.
Fast and excellent migration to the new environment.
What do you like best about the product?
Responsiveness of the team that we worked with in all of the phases: planning, migration and post migration.
What do you dislike about the product?
There is not a single thing i could point to as something we disliked. There were things that could have gone a bit better but that is negligible.
What problems is the product solving and how is that benefiting you?
Our client was reaching the limits of the professional tiers on the Platform.sh and for some time we were thinking about the switch to the dedicated setup. Once we found out that client will be featured on one big TV show we made decision and needed to act fast. Together with Platform.sh team we were able to move from the grid to the dedicated setup within two days thus enabling client to survive 55000 concurrent users on the website which resulted in 17000 carts being created within four hours.
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