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    Sakshi Chalke

Helps reduce the number of false positives, and improves risk posture, but cloud filtering has a limitation

  • May 03, 2024
  • Review from a verified AWS customer

What is our primary use case?

We leverage SentinelOne Singularity Cloud Security for cloud security posture management, which continuously monitors our cloud configuration for vulnerabilities. When SentinelOne Singularity Cloud Security detects an issue, we prioritize the alert from our cloud-native security solution and route it directly to the DevOps team for remediation.

We have SentinelOne Singularity Cloud Security deployed on AWS, Azure, and GCP.

How has it helped my organization?

SentinelOne Singularity Cloud Security has significantly reduced the number of false positives in our cloud-native security environment from 30 percent down to five percent. This is especially helpful since we receive notifications and alerts from various sources like AWS and Cloudflare, all with their own security policies. With SentinelOne Singularity Cloud Security, I feel confident that these alerts are accurate, reducing the workload on our security team and giving us peace of mind for the past two years.

The threat detection capabilities have improved our overall security by safeguarding our cloud data transfers, and protecting both incoming and outgoing files.

With a large number of domains under our management, SentinelOne Singularity Cloud Security's incident response feature is crucial for identifying and swiftly addressing any data corruption issues that may arise within them.

SentinelOne Singularity Cloud Security has a user-friendly interface, making it a breeze to learn the fundamentals and navigate the dashboard.

Our Infrastructure as Code effectively identifies potential problems in templates and configuration files during the preproduction phase. This information is then relayed to our support team who can address these issues proactively.

Before implementing SentinelOne Singularity Cloud Security, our cloud security was inadequate, resulting in inaccurate data visibility. To ensure complete data encryption and client invisibility, we adopted SentinelOne Singularity Cloud Security, which successfully secured our cloud environment.

Reducing false positives has strengthened our security posture. While we transitioned from Prisma Cloud to SentinelOne Singularity Cloud Security for our GCP and AWS environments, Prisma offered more advanced features. However, SentinelOne Singularity Cloud Security prioritizes customer requests, addressing security needs faster than Prisma's release cycle, ultimately improving our security efficiency.

SentinelOne Singularity Cloud Security has strengthened our risk posture by implementing access controls to ensure only authorized personnel can reach our data, and by safeguarding it to minimize security risks.

SentinelOne Singularity Cloud Security has reduced our mean time to detection by 15 percent.

The implementation of SentinelOne Singularity Cloud Security has improved collaboration between our cloud security application developers and AppSec teams. By granting those teams write access, SentinelOne Singularity Cloud Security streamlines interaction and fosters a more efficient working environment.

Our engineering time has been saved thanks to the visibility that SentinelOne Singularity Cloud Security provides.

What is most valuable?

The visibility SentinelOne Singularity Cloud Security provides into the Cloud environment is a valuable feature.

The user interface is well-designed and easy to use, and retrieving data is smooth and effortless. 

What needs improvement?

SentinelOne Singularity Cloud Security's cloud filtering has a limitation: implementing single sign-on requires a pre-class account feature, which is currently not available.

For how long have I used the solution?

I have been using SentinelOne Singularity Cloud Security for one year.

What do I think about the stability of the solution?

I would rate the stability of SentinelOne Singularity Cloud Security seven out of ten. It is stable when it comes to securing our data.

What do I think about the scalability of the solution?

I would rate the scalability of SentinelOne Singularity Cloud Security eight out of ten. We have scaled many times.

How are customer service and support?

The technical support team is both responsive and efficient, promptly resolving our issues.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

While Prisma Cloud initially managed our cloud security, their slow feature implementation ultimately led us to switch to SentinelOne Singularity Cloud Security. SentinelOne Singularity Cloud Security's responsiveness in delivering the features we need has been a major improvement. Also, the visibility and dashboard of SentinelOne Singularity Cloud Security are superior.

How was the initial setup?

The deployment of SentinelOne Singularity Cloud Security spanned several weeks as each cloud platform we deployed it on required one to two weeks for the process to complete.

What's my experience with pricing, setup cost, and licensing?

SentinelOne Singularity Cloud Security is affordable.

What other advice do I have?

I would rate SentinelOne Singularity Cloud Security seven out of ten.

We have around 20,000 users and have SentinelOne Singularity Cloud Security deployed in multiple locations.

While SentinelOne Singularity Cloud Security does require maintenance, our engineering team prioritizes keeping it up-to-date to ensure the accuracy and security of the data that underpins our cloud security posture.

I recommend SentinelOne Singularity Cloud Security to others.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


    reviewer2397003

Saves us time, generates good reports, and is easy to use

  • May 02, 2024
  • Review provided by PeerSpot

What is our primary use case?

Our cloud security posture management is handled by SentinelOne Singularity Cloud Security.

To prevent cloud misconfigurations and developer code errors, we implemented SentinelOne Singularity Cloud Security as a safeguard.

SentinelOne Singularity Cloud Security is deployed as a SaaS.

How has it helped my organization?

The UI is easy to navigate and user-friendly even for users with limited experience.

SentinelOne Singularity Cloud Security is easy to use.

The evidence-based reporting is good for helping prioritize and solve important cloud security issues.

Agentless vulnerability scanning simplifies vulnerability discovery across our entire cloud infrastructure, even in multi-cloud environments. This means we can see all our scan results in a unified view.

SentinelOne Singularity Cloud Security's proof of exploitability in evidence-based reporting is important because it helps us easily identify issues.

The offensive security engine is handy for verifying actual exploit paths and prioritizing breach potential. We can identify the issues easily and check with the developers to mitigate them.

The IaC scanning helps with identifying preproduction issues in templates and container configuration files.

SentinelOne Singularity Cloud Security has improved our ability to see and understand our cloud environment. By adhering to compliance regulations, we were able to identify areas where we had blind spots.

It has helped reduce the number of false positives by 60 percent. We have a whitelisting option that makes it easy to avoid false positives.

SentinelOne Singularity Cloud Security has strengthened our overall security posture by both enhancing our environment's security and proactively identifying misconfiguration.

SentinelOne Singularity Cloud Security has reduced our mean time to detection by 90 percent.

SentinelOne Singularity Cloud Security has reduced our mean time to remediation by 90 percent.

SentinelOne Singularity Cloud Security has affected the collaboration among our cloud security, application developers, and AppSec teams.

The collaboration has saved engineering 80 percent of their time. 

What is most valuable?

The most valuable features of SentinelOne Singularity Cloud Security are cloud misconfiguration, Kubernetes, and IaC scanning.

What needs improvement?

A beneficial improvement for SentinelOne Singularity Cloud Security would be integration with Jira, allowing for a more streamlined ticketing system.

For how long have I used the solution?

I have been using SentinelOne Singularity Cloud Security for two years.

What do I think about the stability of the solution?

I would rate the stability of SentinelOne Singularity Cloud Security nine out of ten.

What do I think about the scalability of the solution?

I would rate the scalability of SentinelOne Singularity Cloud Security ten out of ten.

How are customer service and support?

SentinelOne Singularity Cloud Security's support is my favorite. They are easy to contact.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

In the past, we relied on an open-source CSPM tool, but it lacked functionality beyond basic cloud misconfiguration detection. This necessitated using additional tools to address our broader security needs.

How was the initial setup?

The deployment took two months and involved four people.

What was our ROI?

We have saved a lot of time and resources using SentinelOne Singularity Cloud Security.

What's my experience with pricing, setup cost, and licensing?

The cost for SentinelOne Singularity Cloud Security is average when compared to other CSPM tools.

Which other solutions did I evaluate?

Having experience with both Prisma Cloud and SentinelOne Singularity Cloud Security, I found SentinelOne Singularity Cloud Security to be the superior solution.

What other advice do I have?

I would rate SentinelOne Singularity Cloud Security nine out of ten.

We have under 50 SentinelOne Singularity Cloud Security users within our organization and it is deployed in one location.

No maintenance is required on our end.

I recommend SentinelOne Singularity Cloud Security to others.


    Ritesh P.

It's more scalable and flexible than our previous solution because we don't need to install any agents

  • April 29, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use SentinelOne Singularity Cloud Security for cloud security posture management. It's used for AWS use cases to prevent leaked credentials and unauthorized access to our S3 buckets. 

How has it helped my organization?

Before SentinelOne Singularity Cloud Security, we couldn't identify all of the hidden vulnerabilities on the endpoints. A manual approach was insufficient because we weren't getting everything. We were catching about 40 percent of the issues, and now it's up to almost 99 percent. 

What is most valuable?

SentinelOne Singularity Cloud Security provides email alerts and ranks issues based on severity, such as high, critical, etc., that help us prioritize issues. SentinelOne Singularity Cloud Security's vulnerability scanning works well. 

What needs improvement?

The reporting works well, but sometimes the severity classifications are inaccurate. Sometimes, it flags an issue as high-impact, but it should be a lower severity. For example, it might highlight an exposed AWS encryption key, a critical compliance issue, but it isn't tagged as a high-risk problem. That only happens about 10 percent of the time. It shows a true positive 80-90 percent of the time. 

For how long have I used the solution?

I have used SentinelOne Singularity Cloud Security for six months.

What do I think about the stability of the solution?

We haven't had any problems with SentinelOne Singularity Cloud Security's stability. 

What do I think about the scalability of the solution?

SentinelOne Singularity Cloud Security is more scalable than Qualys. 

How are customer service and support?

I rate SentinelOne Singularity Cloud Security support eight out of 10. They are very knowledgeable and supportive. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used Qualys but switched to SentinelOne Singularity Cloud Security because it's easier to use. It's also more scalable and flexible. We don't need to install an agent. 

How was the initial setup?

SentinelOne Singularity Cloud Security is a hybrid deployment. The initial setup was easy. We had a consultant. 

What's my experience with pricing, setup cost, and licensing?

SentinelOne Singularity Cloud Security is priced in the middle. It's better than Qualys. 

What other advice do I have?

I rate SentinelOne Singularity Cloud Security 10 out of 10. 

Which deployment model are you using for this solution?

Hybrid Cloud


    Aman Mishra

Good interface, helpful alerts, and timely support

  • April 26, 2024
  • Review provided by PeerSpot

What is our primary use case?

We have multiple applications in our AWS cloud environment. We have a private environment, and we do not disclose it to the Internet. We have configured multiple security alerts, such as for any incoming traffic from a public IP address.

We have also set up SentinelOne Singularity Cloud Security alerts for key rotation of security credentials for the accounts.

How has it helped my organization?

SentinelOne Singularity Cloud Security helps us to reduce the security overhead. We do not have to manage every small thing manually. They are taken care of by SentinelOne Singularity Cloud Security.

We use vulnerability scanners for our AWS servers. If there is any vulnerability, we get a report on that. We close those open security points. I do not know the exact name of the scanners, but they work great.

We rarely get false positives. We usually get real-time, accurate data. Sometimes there is a mismatch between the actual data and the data we get from SentinelOne Singularity Cloud Security, but that is negligible. It happens once in a thousand times.

SentinelOne Singularity Cloud Security has reduced our mean time to remediate. It has saved about 60% of our time. It has helped us with that.

It has also reduced our mean time to detect. The time savings depend on the use case. On average, it saves ten to fifteen minutes per use case.

We do not use it at a large level for Infrastructure as Code scanning, but it saves us time. We do not have to click on the features in the GUI. We have set up some scripts with the Infrastructure as Code feature. We run them to generate reports and get the required output.

The Infrastructure as Code feature has helped us. We can integrate SentinelOne Singularity Cloud Security with our cloud tools. It helps with the development part. For example, Lambda is an AWS feature. It is a code environment. We can directly connect these two. It helps with the run time of the processes.

What is most valuable?

We mostly use alerts. That has been pretty good. If we use the alert system from Amazon, it is much costlier to us, so we use SentinelOne Singularity Cloud Security.

SentinelOne Singularity Cloud Security's interface is quite good. It is beginner-friendly. If someone has even a little bit of idea about cloud security, they can learn it very easily.

What needs improvement?

I do not know if it is possible, but in AWS Cloud, there are multiple features or services, and if they can collaborate with them, it would be helpful. The Infrastructure as Code service available in SentinelOne Singularity Cloud Security and the services available in AWS cloud security can be merged so that we can get the security data directly from AWS cloud in SentinelOne Singularity Cloud Security. This way, all the data related to security will be in one single place. Currently, we have to check a couple of things on SentinelOne Singularity Cloud Security, and we have to validate that same data on the AWS Cloud to be sure. If they can collaborate like that, it will be great. It will be an amazing tool.

For how long have I used the solution?

My organization has been using SentinelOne Singularity Cloud Security for one and a half years, but I have been using it for the past three to four months for cloud security.

What do I think about the stability of the solution?

I have not faced any downtime. If they have any kind of maintenance, they let us know via email a week or two before. The maintenance is usually done once a quarter, and it is done out of business hours, so we do not have any concerns about that.

What do I think about the scalability of the solution?

I would rate it a seven out of ten for scalability. If they can collaborate with AWS services as well, it can be a 10 out of 10.

How are customer service and support?

I have contacted them quite a few times. They are pretty good. They are within their SLAs. I have never raised a support case with a very high severity. For the cases I raised, they have an SLA of about 24 hours, and they always meet that SLA.

I always get a perfect answer in the reply. If I have some major issue and I am unable to understand that via email, they also come on a Teams or Webex call. They provide a good service. I would rate them a nine out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

It is a cloud deployment. I believe they have an on-premise option as well,  but we are not using that. We are completely on the cloud.

I was not involved in its deployment. Its deployment was done by the organization about a year and a half ago. I only manage operations, and I have been here only for about three months.

It does not require any maintenance as such. In the infrastructure code part, we update the code, but I am not sure if that comes under maintenance.

What other advice do I have?

You should be a little familiar with cloud security. Otherwise, you might face a few difficulties in accessing the SentinelOne Singularity Cloud Security console. If you are a little familiar, it will be very easy for you. A completely new user without a technical background can get a bit confused by the naming conventions in the GUI.

I would recommend SentinelOne Singularity Cloud Security to others. Overall, I would rate SentinelOne Singularity Cloud Security an eight out of ten.


    reviewer2394717

Helps improve our cloud security posture, provides great reports, and is user-friendly

  • April 25, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use SentinelOne Singularity Cloud Security to improve our security posture through evidence-based alerts by detecting and mitigating vulnerabilities.

We sought a CSPM solution that could be configured to adhere to the security policies of our required integrations. SentinelOne Singularity Cloud Security stood out as a strong candidate due to its compliance with industry standards like ISO and its ability to provide valuable security insights.

SentinelOne Singularity Cloud Security is a SaaS solution.

How has it helped my organization?

SentinelOne Singularity Cloud Security boasts a user-friendly interface that avoids information overload. The clean layout allows for easy navigation, even for new users, while still offering the ability to delve deeper into the data for a more granular view.

I would rate the evidence-based reporting of SentinelOne Singularity Cloud Security an eight out of ten.

SentinelOne Singularity Cloud Security's proof of exploitability is invaluable because it allows us to demonstrate the root cause of security issues to stakeholders clearly and concisely, streamlining the remediation process.

I would rate the offensive security engine's ability to assess and verify exploit paths and prioritize breach potential a nine out of ten.

The easy-to-use UI helps our security team review evidence from a single dashboard.

SentinelOne Singularity Cloud Security has broadened our viewpoint within our environment, allowing us to see things from multiple angles. This wider perspective provides greater assurance to our team and the entire enterprise.

It has helped reduce around ten percent of the false positives.

Thanks to SentinelOne Singularity Cloud Security, our cloud security posture has significantly improved. We've effectively mitigated critical and high vulnerabilities, achieving a strong security position from a CSPM perspective.

SentinelOne Singularity Cloud Security has impacted collaboration between our cloud security application developers and AppSec teams. To address this, we've granted controlled access to SentinelOne Singularity Cloud Security for all relevant teams. We've also encouraged its use by providing training on the tool itself.

What is most valuable?

SentinelOne Singularity Cloud Security stands out for its user-friendly interface and intuitive software, making it easy to navigate and use. It excels at presenting remediation steps in a clear and actionable way. Additionally, the reporting capabilities ensure we maintain compliance. However, the most valuable feature for us is the ability to conduct authentic security testing, providing real-world insights into our vulnerabilities.

What needs improvement?

The vulnerability scanner generates a high number of false positives that it flags as alerts, even though they're not actual threats. This suggests a configuration issue. We need to address this, especially since some of these flagged vulnerabilities have already been mitigated by other means.

The compliance monitoring dashboard, while helpful, doesn't integrate seamlessly with our entire system. This creates a disconnect: a high volume of alerts doesn't necessarily reflect a decline in compliance. For instance, I might have a thousand alerts on my ISO-related compliance dashboard, yet the compliance itself remains at 99.99 percent. This inconsistency makes it difficult to justify remediating every alert. In other words, I might give a clean bill of health from a compliance standpoint, yet still expect them to resolve the alert, which can be confusing. Therefore, we need to address either the way the dashboard generates alerts or the way we create them. Ideally, alerts should be directly tied to compliance standards and have a clear role in the overall compliance process. If they don't meet these criteria, perhaps they shouldn't be flagged as high or critical in severity.

Crafting customized policies can be tricky. Take creating our own, for instance. It requires a deep dive into the customization options, as the language used can be complex and demands a certain level of skill.

Since Sentinel's acquisition of SentinelOne Singularity Cloud Security, there has been a decline in both the frequency of new releases and the quality of support. Previously, SentinelOne Singularity Cloud Security was known for its proactive approach.

SentinelOne Singularity Cloud Security utilizes additional modules besides CSPN. Ideally, there should be a correlation between these systems. This would ensure that the assets we review for vulnerabilities within SentinelOne Singularity Cloud Security are consistent with those reviewed in CSPN. This consistency would simplify the process, allowing us to focus on a single review level. This level could be defined from a configuration perspective or by a compliance standard, such as the web application itself. If SentinelOne Singularity Cloud Security migrates data, this correlation between systems would be especially beneficial to ensure continued integration with all modules.

For how long have I used the solution?

I have been using SentinelOne Singularity Cloud Security for six months.

What do I think about the stability of the solution?

The core modules of SentinelOne Singularity Cloud Security are stable but some of their new features had bugs in them.

I would rate the stability of SentinelOne Singularity Cloud Security seven out of ten.

What do I think about the scalability of the solution?

I would rate the scalability of SentinelOne Singularity Cloud Security ten out of ten.

How are customer service and support?

The technical support is good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We've added SentinelOne Singularity Cloud Security to our existing Palo Alto Prisma Cloud environment. This will allow us to directly compare the results of the two tools.

How was the initial setup?

The implementation is straightforward and takes a couple of days to complete.

We had five to ten people involved, excluding the SentinelOne Singularity Cloud Security developers.

What other advice do I have?

I would rate SentinelOne Singularity Cloud Security eight out of ten.

We have SentinelOne Singularity Cloud Security accessible in multiple departments with a total of 20 users.

There is no maintenance required from our end.

While SentinelOne Singularity Cloud Security advertises itself as a Cloud-Native Application Protection Platform solution, it offers some CNAPP functionalities but doesn't provide a fully comprehensive picture of your cloud security posture. In essence, it has some CNAPP capabilities, but it's not a complete CNAPP solution yet.


    Ashish_Mishra

Offers a great dashboard and good UI

  • April 24, 2024
  • Review from a verified AWS customer

What is our primary use case?

My company is trying to get an ISO certification by the second quarter of 2024, so we have been resolving certain security issues for the past year.

I use the solution in my company, where we have alerts coming from SentinelOne Singularity Cloud Security, especially if any security threats are there. Our company's primary concern in using the tool is to get the ISO certification. My company wants to get our infrastructure to meet ISO standards so that there won't be any issues while getting ISO certification.

How has it helped my organization?

With the product in my organization, I feel that we are more secure now, and our services have become better. My company gets to know if we are doing something right or wrong based on the scans that SentinelOne Singularity Cloud Security deploys. My company doesn't have to care much about security because SentinelOne Singularity Cloud Security takes care of it for us. My company also knows what all the best practices are there for each resource, which gives us a boundary of what we can do.

What is most valuable?

Most of the time, I have looked at the tool's dashboard to keep an eye on how much of my company is compliant regarding certain areas since we are eyeing ISO 22000 and ISO 22001. I just love the tool's dashboard, though I have not used it in depth. I like the dashboard mainly, and I know that all sections of ISO certification have been completed. I have not used the tool that much, but under that dashboard itself if I just click on the certification part, which states that 93 percent has been completed, it will show me the subcategories of what all things are still pending or how much percentage of it is still pending, and how many areas are yet to be resolved in relation to some of the resources. The dashboard gives me an overview of all the things happening in the product, making it one of the tool's best features.

What needs improvement?

When I joined my organization, I saw that SentinelOne Singularity Cloud Security was already implemented. I started to use the tool's alerting features and dashboard functionalities. Considering how much I used the product, I don't see any areas in it where improvements are required since everything seems fine.

Sometimes, there are alerts that don't have proper messaging attached. The tool can improve the alerting notifications. In SentinelOne Singularity Cloud Security, the alerts also show the affected resource that has a particular issue, but sometimes, the account shows as not applicable, and it isn't very helpful since you need to know the account the tool aims to point out.

The alerting system of the product is an area that I look at and sometimes get confused about. I feel the alerting feature needs improvement.

For how long have I used the solution?

I have been using SentinelOne Singularity Cloud Security for more than a year. My company is a customer of the solution.

What do I think about the stability of the solution?

My company has not experienced bugs, downtime, or any other issues in the product.

Stability-wise, I rate the solution an 8 out of 10.

What do I think about the scalability of the solution?

It is a scalable solution. Scalability-wise, I rate the solution a 7 out of 10.

My company's tech team consists of twelve people and around ten to twelve people use the product.

How are customer service and support?

I rate the technical support an 8-9 out of 10.

How would you rate customer service and support?

Positive

How was the initial setup?

The solution is deployed using the cloud services offered by AWS.

What other advice do I have?

SentinelOne Singularity Cloud Security regularly sends us messages on Slack for cloud security monitoring if it finds a certain security threat. If the area revolving around the security threat is something my company wants to look into, we just quickly check the product to see if there is a quick fix, and if there are no solutions, then we find a way to deal with it. A person from our company's team regularly tries to fix all the issues raised by SentinelOne Singularity Cloud Security so that it is ISO compatible, and right now, my company is close to achieving it.

Speaking about the issues my company was trying to resolve by implementing SentinelOne Singularity Cloud Security in our environment, I would say that whatever issues the tool has raised till now are related to certain policies that we might not have implemented in our IAM. There should only be certain roles that can access certain resources. The aforementioned area consists of the types of issues my company is currently trying to resolve so that we stay up to the mark. In my company, we don't have any regular threats that come up, but they are mainly used in regard to policies.

Considering how much I have used it to date, I can say that it is an easy-to-use product. However, I have not used the product in-depth, so I can't comment much about it.

If I assess the evidence-based reporting for helping prioritize and solve important cloud security issues, I would say that the concerns raised by the product are valid ones, and it is important to deal with them. Though I am not sure what the question entails, I feel that the issues raised by the product are proper, and they should be resolved before actually implementing its features.

I think it is very important for the solution to include proof of exploitability in evidence-based reporting. You have to know what things might go wrong if an issue is not resolved, and it makes it easier for us to assess key issues and to decide which areas should be taken into priority, considering what potential issues might crop up in the long run or short term. In general, SentinelOne Singularity Cloud Security is a quite helpful tool.

The most valuable feature of the tool in terms of real-time threat detection stems from the alerts my company receives via Slack. I think the alert feature is something I have majorly looked into, but I haven't explored many of SentinelOne Singularity Cloud Security'd features.

Whether the compliance monitoring capabilities of the tool have benefited our organization or not is something that we will get to know soon via its results in the next two or three months. My company is very close to getting ISO certification with SentinelOne Singularity Cloud Security's help. I think if it gave our company a demo compliance feature, it could be helpful.

The product's UI is good if I speak about the impact of its ease of use on security operations. The UI is very easy to navigate. Basically, I was able to navigate through the tool's dashboard. Overall, the tool's UI structure looks good.

My company has rarely had to deal with an incident involving a false positive with SentinelOne Singularity Cloud Security in place, and I believe that it happened at the end of the previous year. After that, my company didn't need to deal with any false positives. With SentinelOne Singularity Cloud Security, the chances of seeing a false positive are rare.

In terms of risk posture, after going through the recommendations provided by SentinelOne Singularity Cloud Security during the implementation phase, I feel that my solution has helped my company get better and more secure because now we are less vulnerable to attacks. Overall, I think that the product is good for improving an organization's risk posture. In my company, we don't have any doubts about using the product since everything feels right with it.

The tool has reduced the mean time to detect risks since, with the use of the tool, it has become faster as it is now done automatically. In my company, I operate in a very small team where we don't have a specific person or department giving us insights about a particular tool. The tool has reduced the mean time to detect risks by more than 50 percent. My company never scanned our own infrastructure until SentinelOne Singularity Cloud Security did. Until my company had it in mind that we wanted to get an ISO certification, we never scanned our infrastructure.

The mean time required to remediate is an area that has improved a lot. My company has never tried to resolve any issues since we have never detected any problems. The mean time to remediate has improved by more than 50 percent.

The product can make the collaboration between cloud security application developers and AppSec teams better. In my company, we only have one team, and we don't have a few departments.

The product has helped my company save a lot of engineering time because we don't have to put up physical resources to do many things, as they are managed automatically. In my company, we just have to employ one engineer to resolve everything. My company doesn't actually have to spend time detecting issues and then solving them as the tool solves them for us.

I have not integrated the tool with the existing solutions in my company's infrastructure or workflows. I use it as a standalone product in my company.

The product is used in just one location.

I don't think that the product requires any maintenance. I don't think that my company does any maintenance for SentinelOne Singularity Cloud Security.

I recommend the product to those who plan to use it. I think the tool has a very good alerting system. The tool also gives a proper description of resources and alerts. I think that the tool is very good for meeting the certification compliance requirements.

I rate the overall tool a 9 out of 10.

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


    Girija Sankar Dash

Has good ability to detect vulnerabilities and do a rescan after a specific time duration

  • April 23, 2024
  • Review from a verified AWS customer

What is our primary use case?

My company has around ten AWS accounts, and we use SentinelOne to monitor and see if any risks are there or not in any security groups for VPC endpoints or any other resources that come under severe risk or medium risk, so my company uses the product for calculations concerning the aforementioned area. The tool also creates tickets for our company, which helps us monitor the resources and change them according to the standards applicable to the organization.

What is most valuable?

The solution's most valuable features are its ability to detect vulnerabilities inside AWS resources and its ability to rescan after a specific duration set by the administrator. It creates a ticket automatically, so you get to know the things in the tool that you need to attend to immediately, making it a core feature of the solution.

What needs improvement?

I am unsure as to what kind of subscriptions my company has taken from PingSafe. I am not sure about what other things are there in the product that can help our company. Based on whatever subscriptions related to the product my company has taken, I can say that though one of the security groups is open to my company's premises, it still stays that it is open, which, for my company, makes it secure, but for PingSafe, it is not secure, so I am not pretty sure about how it can check and update it. I am not sure if a feature to deal with the aforementioned area already exists in the solution and if my company has not taken a subscription to use it.

Let us assume that there is a ticket that states that one port is vulnerable in the security groups from AWS since it is exposed to the public. When the tool states that it is exposed to the public, it means that it is exposed to the IPs in the company premises and not the public.

Let us assume that there is a database that is exposed to all the IPs in an office. If I have 10 to 12 sets of IPs, I can use them for 10 to 12 Wi-Fi or VPN connections, and it is exposed on the company premises, but the tool states that it is exposed to the public and that the company needs to shut it down. My organization needs to expose the database so that our development team can access it over our office IPs. If you do not expose the database to office IPs, the development team cannot access DBs to manipulate or check data. In general, the database is exposed to the office IPs, not to the public, but the tool states that it is exposed to the public since it cannot identify whether the IP is a public IP or office IP. I am not very sure if there is a setting in the product that allows the office to give its set of IPs to the tool, and scanning can be done through them so that the tool can identify if the resources are inside or outside of the IP range, according to which can state whether it is safe or not. In general, the tool should offer users the ability to mark IPs as public and private ones so that the product can identify them. It would be good if a customer could provide the tool with a set of ten IPs and state that it will be okay and secure if any of the resources are exposed to them since they are inside the office premises.

One of the issues with the product stems from the fact that it clubs different resources under one ticket. If I have 10 resources in 10 accounts, there might be a problem if, from those 10 accounts, 5 resources have the same issues and they get clubbed together under a single ticket, which makes it somehow a difficult process since I have to get inside the ticket to get the resources and the account details.

For how long have I used the solution?

I have been using PingSafe for 6 months. My company is a customer of the solution.

What do I think about the stability of the solution?

I never found any stability issues in PingSafe.

What do I think about the scalability of the solution?

In terms of scalability, I have not used the application to its full extent. Right now, I cannot comment on the scalability part of the product.

How was the initial setup?

PingSafe helps identify the resources that are vulnerable to attacks, and if I can fix them up, then my application will be safe at that particular point in time. The tool's aforementioned area has no relation to the product's deployment since it is used to secure my company's resources, applications, and infrastructure.

Though the solution can be deployed with the help of my team, consisting of three people, I can handle it by myself. With PingSafe, the reports come to me, after which I can give or segregate them for different applications while having two different individuals working under me.

What about the implementation team?

I take care of the installation part of the product by myself.

What other advice do I have?

The solution is very user-friendly in terms of ease of use.

I do not use the product's reporting feature because another team in my company handles it. I know that my company uses the product's reporting feature to extract reports on a weekly, bi-weekly, and monthly basis, but I don't deal with it.

I don't use the product's agentless vulnerability scanning. I check the reports that come to me, as I need to further check the resource tests attached to them, especially whatever resources are affected as per the reports. In general, I just go with the report and complete the task.

I have not used Pingsafe's Offensive Security Engine.

Pingsafe's IaC Scanning is a great functionality that is built into the product. It is one of the major functionalities that my company's team uses. With Pingsafe's IaC Scanning, it is easy to monitor and observe areas in a good way.

Pingsafe's IaC Scanning role in identifying pre-production issues in IaC templates or container configuration files is helpful because when in my company, we configure IaC Scanning in our production environment, it gives a brief detail about what the resources and security groups or whatever resources are the most vulnerable, after which they get sorted into four categories, namely, low, medium, high and severe. The tool sorts out the resources into four categories before you go to the production phase, ensuring that they are good and secure.

The main benefit of the use of the product in our company stems from the fact that it provides a vulnerability scanning report, which helps us to maintain the resources mainly, an area for which my team and organization use it.

I experienced the benefits attached to the solution from the first day of using it, and before its use, I was not able to identify the issues in the resources. PingSafe gave me the value and the reports that helped me to identify the issues in resources.

PingSafe's use has helped reduce the false positive rate. In the initial stages, my company had more than 100 severe cases, but within a month, we were able to reduce that to below 10 percent.

With PingSafe, the mean time to detect has reduced because initially, for detection, I had to observe resources end to end. Now, the tool provides me with a regular report because of which I don't need to observe everything inside the resources. I just need to go to a particular resource and check what is stated in the ticket to see which ports are vulnerable, after which it can be changed, so I can directly go and check it, owing to which the tool definitely reduces the mean time to detect vulnerabilities.

With PingSafe, the mean time to remediate is a maximum of twenty-four hours. Initially, in my company, we had to identify the problem and then proceed with remediation, but now we can do it directly since the report is already available.

PingSafe has affected and helped me a bit to deal with the collaboration between cloud security application developers and AppSec teams because it helps me to keep my resources and tell the developers that we cannot expose them to the extent where the application will become vulnerable to attacks. In general, the tool is helpful since it reduces the time needed to connect DevOps and developers.

I found the product to be pretty useful. I directly onboarded the product and started to use it. I did not find any difficulties with the tool.

I rate the tool an 8 out of 10.


    reviewer2393319

Easy to use with a simple setup and good dashboard

  • April 22, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use the solution for security purposes. We deploy it into our infrastructure in the cloud. We want to make sure that all everything is secure, for example,if APIs are getting accessed, that it's by the right people. It's a security hub for us.

What is most valuable?

The solution is very good at tracing issues. 

The dashboard is quite helpful. It's easy to use. The product is flexible and can be used in multi-cloud setups.

It's an easy solution for a beginner. 

We've taken advantage of the reporting, which is quite good. It provides us with all the information we need. They have proof of exploitability capabilities, which is important to use. 

The solution has agentless vulnerability scanning, which we use. You can look at extra ports. It's a great feature. 

Its infrastructure of code scanning is useful. I can see it in the container configuration file. It's good for identifying preproduction issues in the container configuration files. It's working well. However, it's not dynamic. It's static.

We were able to witness the benefits after some time had passed. Within a month or two had passed, we began to really witness change. Previously, we were running blind, and now we can see where things might go wrong. 

Our risk posture has improved. Both time to detect and time to remediate have improved.

It's positively affected the communication between cloud security, application developers, and AppSec teams. 

What needs improvement?

They could have more comprehensive reporting. I'd like to see more details. 

We've found a lot of false positives. It has not helped us reduce our level of false positives. 

We'd like them to work on integration between networks. If I deployed the solution with another layer of security, they can't talk to each other. PinGSafe basically needs to integrate with more tools, especially on the security side. 

For how long have I used the solution?

I've used the solution for 1.5-2 years. 

What do I think about the stability of the solution?

The stability is good. I haven't noticed any lagging or crashing. 

What do I think about the scalability of the solution?

The solution can scale fast. The dependency is on the API side, however. 

How are customer service and support?

I've contacted technical support in the past. The quality is good. However, sometimes their staff don't know the details. The speed of response is good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have used other solutions, including Prisma and Datadog. 

How was the initial setup?

I was involved in the initial deployment of PingSafe. It was very easy to implement. We had two to three people working on the set up process. 

There is no maintenance needed for the solution once it is up and running. 

What other advice do I have?

I'm a PingSafe customer. 

I'd rate the solution 8 out of 10. If someone is looking for a CPSM tool, they should look into PingSafe's capabilities to see if they match what a company needs. 

Which deployment model are you using for this solution?

Public Cloud


    Hassim Naseef

Provides a graphical interface, is easy to use, and integrates well with other tools

  • April 22, 2024
  • Review from a verified AWS customer

What is our primary use case?

Our infrastructure utilizes a combination of cloud solutions and Kubernetes for container orchestration. To ensure the security of these environments, we leverage SentinelOne Singularity Cloud Security. This platform proactively identifies and remediates vulnerabilities within our cloud deployments.

We use SentinelOne Singularity Cloud Security, which is integrated with our cloud environment. This allows us to receive notifications from SentinelOne Singularity Cloud Security directly in our Slack channels, according to the notification settings we have configured. We prioritize these alerts and take appropriate actions based on their urgency.

To improve our cloud security posture and achieve best practices, we implemented SentinelOne Singularity Cloud Security. This security tool helps us identify and address vulnerabilities within our cloud environment.

How has it helped my organization?

SentinelOne Singularity Cloud Security is easy to use.

SentinelOne Singularity Cloud Security's evidence-based reporting helps prioritize and solve the most important cloud security issue.

SentinelOne Singularity Cloud Security's proof of exploitability is valuable because it goes beyond simply identifying vulnerabilities. It assesses how severe these vulnerabilities are by determining if they can be actively exploited by attackers. This information allows us to prioritize our actions and focus on fixing the most critical risks first.

SentinelOne Singularity Cloud Security's compliance monitoring capabilities helped us achieve certifications like PCI and DSS.

SentinelOne Singularity Cloud Security's UI is easy to use even for beginners.

SentinelOne Singularity Cloud Security improved our security posture, made us more compliant, and improved our confidence when we spoke to our clients.

Before implementing SentinelOne Singularity Cloud Security, we lacked any detection capabilities. Consequently, our mean time to detection saw a significant improvement of up to 70 percent after SentinelOne Singularity Cloud Security's introduction.

SentinelOne Singularity Cloud Security improved our mean time to remediation by 50 to 70 percent.

SentinelOne Singularity Cloud Security has significantly improved collaboration between our cloud security, application developers, and AppSec teams. This enhanced collaboration is due to the dashboard that provides a centralized view of all security-related information within SentinelOne Singularity Cloud Security.

In the past, our infrastructure setup process involved building the infrastructure first and then implementing security best practices at the end. This new approach is different. Now, when we create new infrastructure, we integrate SentinelOne Singularity Cloud Security right from the start. This integration allows us to receive security alerts immediately. With these real-time insights, we can proactively address any security issues or potential vulnerabilities as we build, rather than waiting until the infrastructure is complete.

We integrated SentinelOne Singularity Cloud Security with a few alerting systems and our Slack channels.

What is most valuable?

SentinelOne Singularity Cloud Security's most valuable feature is its unified console. This console brings together all of our cloud-based and non-cloud-based solutions into a single, centralized location.

I find the visualization graphs particularly helpful. They identify which objects are affected by the issue, allowing us to prioritize our efforts and focus on the areas that need the most attention.

What needs improvement?

We deployed SentinelOne Singularity Cloud Security for AWS and Oracle Cloud but we encountered issues with Oracle Cloud. The integration with Oracle has room for improvement.

For how long have I used the solution?

I have been using SentinelOne Singularity Cloud Security for a year.

What do I think about the stability of the solution?

I would rate the stability of SentinelOne Singularity Cloud Security 9 out of 10.

What do I think about the scalability of the solution?

I would rate the scalability of SentinelOne Singularity Cloud Security 8 out of 10.

How are customer service and support?

The technical support is responsive and knowledgeable.

How would you rate customer service and support?

Positive

How was the initial setup?

The deployment was straightforward and took half a day for AWS. Two people from our DevOps team were involved in the deployment.

What was our ROI?

SentinelOne Singularity Cloud Security improved the security of our infrastructure and helped reduce the costs.

What's my experience with pricing, setup cost, and licensing?

SentinelOne Singularity Cloud Security is affordable.

Which other solutions did I evaluate?

In addition to SentinelOne Singularity Cloud Security, we also considered Palo Alto and AccuKnox for our needs. However, the positive customer service experience we had with a SentinelOne Singularity Cloud Security representative played a role in our final decision.

What other advice do I have?

I would rate SentinelOne Singularity Cloud Security 9 out of 10.

We have around five people in our organization who utilize SentinelOne Singularity Cloud Security. We are all in the same location except for our consultant.

SentinelOne Singularity Cloud Security does not require maintenance from our end.

I recommend SentinelOne Singularity Cloud Security to others. It is compatible with most major cloud platforms. However, we did encounter some issues when using it with lesser-known cloud providers, such as Oracle.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


    AbhishekKumar18

Is easy to use, scalable, and quick to deploy but technical support can be improved

  • April 19, 2024
  • Review provided by PeerSpot

What is our primary use case?

As a financial institution, we rely on SentinelOne Singularity Cloud Security as our single source of truth for both CSVM and CWPP data. SentinelOne Singularity Cloud Security provides us with essential security benchmarks, including those for Kubernetes deployments and CSVMs. It also allows us to monitor our overall cloud security posture and identify vulnerabilities for remediation. SentinelOne Singularity Cloud Security serves as a centralized platform for all our cloud security metrics.

How has it helped my organization?

We rely on SentinelOne Singularity Cloud Security for all our reporting needs. It serves as a comprehensive tool for vulnerability management, ISC management, and reporting on hard-coded secrets. Additionally, it functions as a source for vulnerability identification.

The security engine provides a large vulnerability database. While it's not exhaustive, it's a valuable resource due to its significant size and well-organized data. This database allows for effective security management and vulnerability identification.

I would rate SentinelOne Singularity Cloud Security's meant time to remediation abilities a 10 out of 10.

SentinelOne Singularity Cloud Security helps the collaboration between our cloud security app developers and AppSec team.

What is most valuable?

The user interface is well-designed and easy to navigate. Our security team relies on it for several tasks. They can use it to retrieve Jira tickets and assign them to the appropriate teams for resolution. This functionality helps them identify and address vulnerabilities efficiently.

What needs improvement?

I'm not convinced that SentinelOne Singularity Cloud Security's features offer significant value for our SecOps team. While it might be useful for stakeholders and management to have a tool that aligns with business goals and provides insights, we could potentially achieve this with open-source CSPM tools. In its current state, I don't see SentinelOne Singularity Cloud Security directly addressing our specific needs.

While agentless vulnerability scanning is a positive feature, SentinelOne Singularity Cloud Security lacks the ability to effectively group and customize the provided metrics. This creates a significant limitation, as we cannot easily create the specific metrics that are most useful for our needs. For example, if we want to group a specific set of metrics by a particular label or namespace, there is no straightforward way to do so within SentinelOne Singularity Cloud Security. The UI offers visualizations for the provided metrics, but it lacks the functionality to segregate and customize them. This inability to create user-defined metrics is a major drawback of SentinelOne Singularity Cloud Security.

SentinelOne Singularity Cloud Security helped reduce the number of false positives in the previous version of SentinelOne Singularity Cloud Security 1.0. Users reported a high volume of false positives with the newer version, and it wasn't clear how SentinelOne Singularity Cloud Security 2.0 would address this issue. Additionally, users have to manually mute many false positives in SentinelOne Singularity Cloud Security 2.0, which is a significant drawback.

I would rate SentinelOne Singularity Cloud Security's mean time to detect ability a 6 out of 10.

While Cloud Security Posture Management tools offer valuable functionality, selling a product solely based on open-source CSPM solutions can be challenging. To differentiate themselves, SentinelOne Singularity Cloud Security should focus on two key areas: security and workload protection within the CI/CD pipeline. Firstly, SentinelOne Singularity Cloud Security needs to provide robust security features beyond basic CSPM capabilities. This could involve advanced threat detection and mitigation functionalities. Secondly, workload protection within the CI/CD pipeline is crucial. Here, SentinelOne Singularity Cloud Security should offer insightful metrics that are well-organized and allow for user customization. This means providing granular control over metric segmentation. Users should be able to define their own metrics and choose how they want them aggregated. Ideally, SentinelOne Singularity Cloud Security should allow users to import custom metrics and create custom segregations based on their specific needs, such as namespaces or custom levels. For example, if SentinelOne Singularity Cloud Security gathers metrics from Kubernetes clusters, users should be able to define their own metrics alongside the pre-defined ones and organize them into relevant categories. This level of customization allows stakeholders to focus on the metrics that matter most to them, potentially reducing the overwhelming volume of data from thousands of records to a more manageable set of hundreds. In conclusion, SentinelOne Singularity Cloud Security should prioritize UI improvements and offer advanced data segregation capabilities to truly stand out in the marketplace. This will empower users to tailor their security posture management experience to their specific needs.

SentinelOne Singularity Cloud Security's current documentation could be improved to better assist customers during the cluster onboarding process. Providing comprehensive documentation with clear and abundant examples would greatly enhance the user experience for new customers. This would empower them to set up their clusters efficiently and effectively.  

For how long have I used the solution?

I have been using SentinelOne Singularity Cloud Security for 1.5 years.

What do I think about the stability of the solution?

SentinelOne Singularity Cloud Security seems to be stable, with no reported crashes. However, there's also not a lot of traffic going through the service. It's unclear exactly what SentinelOne Singularity Cloud Security does internally.

There aren't many users who actively add technical details to run SentinelOne Singularity Cloud Security's tools. Additionally, it seems we don't actively incorporate new features. Ideally, clients should share proper answer keys so we can identify if their app crashes.

If we could onboard more users, we could potentially gain access to more resources. However, a recurring issue is missing data. Clients sometimes provide extensions, but clicking on them reveals no information. This lack of data is a significant drawback, even though the system itself seems stable.

What do I think about the scalability of the solution?

SentinelOne Singularity Cloud Security is scalable and supports multiple tenancies with no drawbacks.

How are customer service and support?

As a mature organization, we expect a higher level of service from our technical support providers. Unfortunately, we've found that the responses from SentinelOne Singularity Cloud Security's technical support team have been repetitive and not particularly helpful, especially considering the cost of their services. 

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial deployment is straightforward.

It doesn't take more than 30 minutes to deploy SentinelOne Singularity Cloud Security into an organization using any cloud platform.

One person can complete the deployment. 

What's my experience with pricing, setup cost, and licensing?

SentinelOne Singularity Cloud Security's primary advantage is its ability to consolidate multiple tools into a single user interface, but, beyond this convenience, it may not offer significant additional benefits to justify its price.

What other advice do I have?

I would rate SentinelOne Singularity Cloud Security 5 out of 10.

Our organization primarily relies on our internal scanning tool for IaC security. While many industry tools utilize open-source IaC scanning solutions under the hood, we haven't found significant value in adopting SentinelOne Singularity Cloud Security's specific IaC offering. This solution might be more beneficial for organizations lacking dedicated SecOps teams, but its additional cost is a factor to consider.

It should transition from an agent-based system to an agentless one. This is crucial because many industry tools are moving in this direction, and SentinelOne Singularity Cloud Security should follow suit. They should also introduce more features, improve security compliance, and place greater focus on Kubernetes, RBAC systems, and visualization. If they do choose to maintain an agent-based system, they should significantly improve their metric collection capabilities. This would be beneficial because currently, customer response times seem to be slow. By addressing these requirements, SentinelOne Singularity Cloud Security can ensure continued growth.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google