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Reviews from AWS customer

27 AWS reviews

External reviews

42 reviews
from and

External reviews are not included in the AWS star rating for the product.


    OmkarPatil

A reliable cloud solution for building an ERP dashboard

  • March 13, 2024
  • Review provided by PeerSpot

What is our primary use case?

We've been building an ERP dashboard using generative UI. We needed a vector database to retrieve and implement augmentation, so we opted to use Pinecone.

We chose Pinecone because it covers most of the use cases. Also, Pinecone is stable and reliable.

How has it helped my organization?

We are using Pinecone for retrieval. Pinecone did a really great job in marketing and perfecting its adoption. That was very helpful because we could find resources if we got stuck on a problem. The only reason we are not using Quadrant, despite its promising features and reliable performance, is its limited resources. Pinecone community has been around for a lot longer than the Quadrant community.

We chose Python so that any new feature we could add could be implemented easily. Since Python has been around for a while, plenty of options are available. Some tutorials and resources, such as blog posts, provide references for implementing new features. We haven't utilized anything specific to Pinecone that only Pinecone offers.

What is most valuable?

The tool collects data, adds it to the database, and retrieves it using its SDK.

What needs improvement?

Onboarding could be better and smoother. Navigation is difficult because most of us rely on watching tutorials on YouTube to understand how to use this software. The onboarding journey should explain more topics.

For how long have I used the solution?

We are currently using it.

What do I think about the stability of the solution?

The solution is stable. We use it for enterprise purposes. It's reliable for our use case. We haven't experienced any downtime or significant latency issues.

What do I think about the scalability of the solution?

We use the tool for a single project with 10-15 people.

Which solution did I use previously and why did I switch?

We worked with PG vector. We were using Sophos and a free directory plugin. We used it for testing and building the prototype. When I built it, we opted for more widely adopted services. We chose a database geared towards storing and retrieving active data, especially in augmenting generation.

How was the initial setup?

The initial setup is great.

What was our ROI?

The scope of the project was really small to opt for positives with the PG vector plug-in. We opted for Pinecone since it is popular, and has a better use case.

What other advice do I have?

The main issue arises when our team members join, and we must guide them, especially those unfamiliar with Pinecone. We assign them a small project to explore the software independently. This helps them overcome any hurdles and gain a deeper understanding of how to utilize Pinecone effectively. However, despite its overall positive aspects, there's room for improvement, particularly in making it more minimalistic and simplifying access to various options. Like many SaaS products, setting it up can be time-consuming. It should provide clear instructions or a step-by-step guide for undertaking small projects independently. 

Real-time data retrieval is good. However, it used to drop in a while. Overall, it was reliable.

We don't require a lot of maintenance on the project. It's a small-scale project, and the scope is specific and small. There haven't been any issues. Two to Three people are enough for the solution's maintenance.

I recommend the solution and advise you to explore the documentation and tutorials. It's easy to pick up and integrate.

Overall, I rate the solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud


    reviewer2339244

A tool that offers its users multiple search options for retrieval purposes

  • February 01, 2024
  • Review provided by PeerSpot

What is our primary use case?

In my company, we store our industry documents in Pinecone. My company stores the PDF files in Pinecone to use for the RAG application.

What is most valuable?

The most valuable features of the solution are similarity search and maximal marginal relevance search for retrieval purposes.

What needs improvement?

The product fails to offer a serverless type of storage capacity. From an improvement perspective, the storage capacity of the tool should not be pod-based.

For how long have I used the solution?

I have been using Pinecone for years. I am an end user of the solution.

What do I think about the stability of the solution?

It is a stable solution. Stability-wise, I rate the solution an eight out of ten.

What do I think about the scalability of the solution?

Around four or five people in my company use the product.

The solution is used on a daily basis in my company.

Which solution did I use previously and why did I switch?

I don't have any previous experience with any other solutions other than Pinecone.

How was the initial setup?

The solution is deployed on an on-premises model.

The solution can be deployed in a day.

Which other solutions did I evaluate?

My company is currently evaluating Elasticsearch against Pinecone.


What other advice do I have?

My company has integrated Pinecone into our machine-learning workflow by using LangChain. My company also uses an OCR feature to detect PDF files, which we added to Pinecone.

A chatbot application is the specific AI application for which Pinecone is used in our organization since it provides us with a source of knowledge through RAG.

I am unsure if Pinecone's similar search capabilities have enhanced our data analysis since my company is still in the middle of the tool's production phase.

If I measure Pinecone's impact on our company's system performance and scalability, I would rate it at an eight on a scale of one to ten.

I rate the overall tool an eight out of ten.

Which deployment model are you using for this solution?

On-premises


    Val J.

Using Pinecone for Semantic Search

  • December 04, 2023
  • Review provided by G2

What do you like best about the product?
Pinecone made it easy for my team to significantly accelerate our AI services through vector search. While vector databases have become more commonplace, they continue to introduce new features to stay on the cutting edge and add support new applications. The service is easy to setup and maintain. Theirservice is faster and more stable than some open-source alternatives that we considered.
What do you dislike about the product?
While Pinecone can be hosted on both GCP and AWS, it would be great if they also suppoted Azure. We have tested both and had the highest uptime when running PineCone on AWS.
What problems is the product solving and how is that benefiting you?
We use PineCone to accelerate vector search and cachine for nearly all our AI services. It reduces both speed and cost by reducing the need to recompute embeddings,


    wenbo j.

One of the most convenient way for you to build a LLM-based Application

  • November 20, 2023
  • Review provided by G2

What do you like best about the product?
You can deploy pinecone very fast without caring about the backend things like docker,storage etc. with an account you can directly building your app with the offical API and python code.
What do you dislike about the product?
the price is relatively high comparing to some opensourced alternative.
What problems is the product solving and how is that benefiting you?
We are building a LLM-based Application.
Pinecone is the essential part of RAG solution.


    Michael

Great Results!

  • November 20, 2023
  • Review from a verified AWS customer

We recently made the switch to Pinecone database for our vector search needs, and we couldn't be happier with the results! The latencies are lower than we expected, making it a fast and reliable solution for us. Additionally, the metadata filtering works out of the box which is crucial for e-commerce. Overall, we highly recommend Pinecone to anyone in need of an efficient and user-friendly vector search solution.


    Chris K.

Great Vector Database

  • November 20, 2023
  • Review from a verified AWS customer

Pinecone is a great service for anyone who needs fast and accurate vector search for their applications. I have been using Pinecone for a few months now and I am very impressed by its features and performance.

It is easy to manage multiple user accounts with Pinecone. I can invite my team members to join my projects and assign them different roles and permissions. I can also monitor their activities and usage through the web console.

It is good to have a support experience with Pinecone. They have a friendly and responsive team that is always ready to help me with any issues or questions. They also have a comprehensive documentation and a community forum where I can find answers and tips.


    Nikodem G.

Easy and Dependable Vector Database

  • November 19, 2023
  • Review provided by G2

What do you like best about the product?
I really appreciate how Pinecone makes it easy to integrate vector search into applications. Its cloud-native setup and simple API mean I don't have to worry about infrastructure issues. Also, the performance is fantastic, even with massive amounts of data, and the low latency is a huge plus.
What do you dislike about the product?
Being relatively new, it lacks some features and integrations compared to more established databases. And, there's a bit of a learning curve to fully leverage its capabilities. Additionally, there are some limitations regarding customization and exportability of vectors outside of Pinecone.
What problems is the product solving and how is that benefiting you?
Semantic Search: Pinecone excels in understanding the context and meaning of queries, which is essential for accurately retrieving relevant information during meetings.
Recommendation Systems: Its ability to handle complex data makes it suitable for suggesting relevant topics or actions based on the meeting's context.


    Jiří N.

Easy to use and powerful vector database

  • November 19, 2023
  • Review provided by G2

What do you like best about the product?
It is very easy to integrate the Pinecone API with a text generation application using LLM. Semantic search is very fast and allows more complex queries using metadata and namespace. I also like the comprehensive documentation.
What do you dislike about the product?
For organizations that need only a little more capacity than is available in a single free pod, the pricing may be more favorable.
What problems is the product solving and how is that benefiting you?
We use Pinecone as a vector database containing almost 150,000 of decisions of the Supreme Court of the Czech Republic and approximately 50 legal statutes. Pinecone serves as the backbone for the knowledge retrieval (RAG) of our legal research application.


    Sam

Fast & Reliable

  • November 18, 2023
  • Review from a verified AWS customer

The Pinecone pay as you go marketplace offering made it easy for us to quickly get up and running to do our evaluation of the tool. The pricing link to their website in the marketplace description is easy to understand and accurate based on our usage of the tool.


    Arda E.

Great dev experience

  • November 16, 2023
  • Review provided by G2

What do you like best about the product?
Easy to use
Good documentation
Easy to implement
What do you dislike about the product?
Couldn't delete an entire vector within a namespace
What problems is the product solving and how is that benefiting you?
Vector index storage provider. We store embedded indices on Pinecone.