Zscaler Private Access Service Edge
Zscaler, Inc.Reviews from AWS customer
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Seamless Automatic VPN Connectivity, Stellar Support
What do you like best about the product?
I appreciate the automatic connectivity feature, which connects my computer to the appropriate country seamlessly each time I log in, eliminating the need for manual adjustments.","I value the user-friendliness of the service, which simplifies my work flow and makes it easy to use.","I like the responsive and helpful customer service, which resolves issues efficiently and supportively, usually through phone calls.","I didn't face connectivity issues with Zscaler that I experienced with Cisco AnyConnect, making it more reliable.we are using scaler daily as we require the VPN survice to use our web applications
What do you dislike about the product?
I dislike the complexity of managing passwords with Zscaler Private Access. I found the process of resetting or changing my password to be cumbersome and complex. This often requires me to contact Zscaler support to reset passwords, which is inconvenient and time-consuming. This is an area where I believe the service could be simplified to enhance user experience.
What problems is the product solving and how is that benefiting you?
Zscaler Private Access automatically connects to the appropriate country on startup, simplifying my workflow and removing the need for manual connections. It's user-friendly, offers excellent customer support, and eliminates connectivity issues I faced with AnyConnect, ensuring seamless remote work.
Secure Connectivity without VPN Hassles, Top Choice for Hybrid Workforces
What do you like best about the product?
I appreciate how Zscaler Private Access secures remote connectivity for our hybrid workforce without the need for traditional VPNs, enabling safe access to internal applications from any location. I am impressed by the product's ability to noticeably reduce latency and enhance the overall user experience, all while upholding a robust security posture and compliance standards. Setting it up has been straightforward for me, thanks to the clear documentation and the support of an active community. I also value how users can connect directly to the specific applications they require, without exposing the entire network. The solution is lightweight and fast, removing the hassle of managing VPNs and their often sluggish tunnels. The admin console offers excellent visibility, and integration with identity providers like Azure is seamless. I find the cost of Zscaler Private Access to be reasonable and attractive, particularly for enterprises, and I appreciate its recognition as a market leader.
What do you dislike about the product?
I find myself wishing the troubleshooting process was a little more straightforward, since resolving issues can often be quite frustrating. Other than that, I think the cost of implementing Zscaler Private is relatively high, especially for smaller organizations.
What problems is the product solving and how is that benefiting you?
I rely on Zscaler Private Access to provide secure remote connectivity for our hybrid workforce, all without the need for traditional VPNs. This approach helps reduce latency and improves the overall user experience, while still upholding robust security and compliance standards.
Great Security for Clients
What do you like best about the product?
I like that it provides an additional layer of security to our clients. We use it to provide secure private client access to their mission critical applications.
What do you dislike about the product?
Costs are always a concern and Zscaler's partner pricing model can be somewhat complicated. I love using their product but offering their pricing can be a little problematic from an MSP perspective
What problems is the product solving and how is that benefiting you?
We use it for SSO for our clients to access their applications in place of using VPN. It's a solid product and the support is stellar. We have Zscaler baked into our VMware stack and the additional layers of security that it allows for is great.
Zscaler Private Access: Simple and Secure, but Occasional Connection Issues
What do you like best about the product?
What I appreciate most about Zscaler Private Access is its simplicity. I no longer have to connect to a VPN, yet I still feel confident in its security. It operates seamlessly from any location, which has made my work both easier and more efficient.
What do you dislike about the product?
One thing I find frustrating about Zscaler Private Access is that the connection occasionally becomes slow or even drops for a few seconds. Additionally, troubleshooting can be somewhat confusing when something goes wrong, as it's not always clear whether the issue is with the app itself or the network.
What problems is the product solving and how is that benefiting you?
Zscaler Private Access addresses the challenge of securely connecting to company applications without the need for a traditional VPN. It ensures a safe connection and simplifies remote work, whether I'm at home or elsewhere. Personally, it saves me time, provides quicker access, and allows me to feel confident about network security.
Zscaler Private Access: Seamless Remote Access
What do you like best about the product?
Zscaler Private Access has truly transformed the way we handle secure remote connectivity. Our users now enjoy seamless, always-on access to internal applications, all without the need for a traditional VPN.
What do you dislike about the product?
Setting up the system initially can be somewhat complicated, particularly when it comes to configuring access policies and connecting with several identity providers. Additionally, users have observed short reconnections occurring when they change networks or wake their laptops from sleep.
What problems is the product solving and how is that benefiting you?
Improved our security posture and reduced the risk of lateral movement or unauthorized access.
it helped us move away from legacy VPN infrastructure and adopt a true zero-trust model.
it helped us move away from legacy VPN infrastructure and adopt a true zero-trust model.
Zscaler: Fast, Efficient, and Secure VPN Access
What do you like best about the product?
Zscaler is light to run and generally operates very quick and efficiently. Helps provide VPN access to internal business systems and ensures security when doing so.
What do you dislike about the product?
In my experience, there aren't many drawbacks to this software. It appears to accomplish its intended purpose effectively. The only real downside, which is common to all VPN tools, is a slight reduction in network speed because of the additional hop. However, Zscaler manages to make this slowdown barely noticeable.
What problems is the product solving and how is that benefiting you?
Zscaler addresses the challenge of providing VPN access to internal business systems. It enables users to securely and automatically connect to company systems and data, making the process more seamless and secure.
Impressive Zero Trust Architecture and Seamless User Experience
What do you like best about the product?
True Zero Trust Architecture
Cloud-Native and Hardware-Free
Seamless User Experience
Real-Time Visibility
Customer Support
Ease of Implemantion
Broder Tech Support
Cloud-Native and Hardware-Free
Seamless User Experience
Real-Time Visibility
Customer Support
Ease of Implemantion
Broder Tech Support
What do you dislike about the product?
It should develop on-premises cybersecurity tooling integrations to enable intelligent orchestration of enterprise-grade cybersecurity, which would support administrators in their daily tasks
What problems is the product solving and how is that benefiting you?
Reduce operational overhead by eliminating hardware dependencies and simplifying remote access management.
Improve visibility and diagnostics, thanks to ZPA’s dashboards and logs that help track user activity, app health, and policy enforcement.
Strengthen resilience against phishing and credential misuse by integrating with secure identity platforms and enforcing posture checks.
Improve visibility and diagnostics, thanks to ZPA’s dashboards and logs that help track user activity, app health, and policy enforcement.
Strengthen resilience against phishing and credential misuse by integrating with secure identity platforms and enforcing posture checks.
Strong Security and Zero Trust for Remote Access
What do you like best about the product?
This product is designed with security as a core principle, providing secure access for remote work. It also plays an important role within Zero Trust architecture. Users are able to conveniently access applications that are hosted on-premises.
What do you dislike about the product?
The setup process can be quite complex, and certain important features, such as MFA, often rely on the capabilities of the chosen Identity provider. Integrating with some systems can also present significant challenges. Additionally, this solution tends to be costly, especially for small to medium-sized enterprises.
What problems is the product solving and how is that benefiting you?
For businesses with a significant number of remote employees, this solution offers a managed, secure, and zero trust approach to remote work. Users are able to work on their laptops smoothly without needing to be physically present at the office. The platform includes security features such as a firewall, content filtering, least privilege access, and DLP controls.
Fast, Reliable Access and Superior Visibility with Zscaler
What do you like best about the product?
Zscaler offers application level access without the hassle typically associated with traditional VPNs. Its performance is both fast and reliable, and it provides clear visibility on detailed connection and audit logs an area where most VPNs tend to fall short.
What do you dislike about the product?
The initial setup and policy configuration can be bit complex, and the admin UI would be user -friendly and make navigation and troubleshooting easier
What problems is the product solving and how is that benefiting you?
Zscaler Private Access helps us secure access to apps, It’s made remote work smoother and reduced the usual VPN issues, while also giving better control and visibility for the IT and security team.
Superior Security Beyond Typical VPNs
What do you like best about the product?
What I love bout Zcaler private is the kind of security that brings to the table, not like the usual VPNS you can find anywhere, you can see how it works perfectly, keeping everything in order and safe on your end
What do you dislike about the product?
What I don´t like, it´s quite expensive in comparisson of many VPNS in the market that can give you similar tools and experience, so this is something that makes me reconsider Zscaler as the main option, but at the end of the day is amazing
What problems is the product solving and how is that benefiting you?
It´s reducing the risk of exposure on the net, additionally reenforce the security to the next level, which helps the company to feel safe, maintaining everything under control.
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