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25 reviews
from and

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    Filip Mikulik

Protects web applications with comprehensive security features

  • January 22, 2025
  • Review provided by PeerSpot

What is our primary use case?

There are two main use cases for Distributed Call Services: DDoS or Distributed attacks protection and WAF web application security or firewall.

What is most valuable?

All features are valuable. In a multi-cloud or distributed cloud, there are many protection possibilities from data to web application or API protection, including bot mitigation. This is a comprehensive package for web application security. The main benefit is Web App Security, offering a complete security package from DDoS to web application firewall, API protection, and bot mitigation.

What needs improvement?

It's a long way to be perfect, of course, as with all solutions. The main issue is integration with other parts or products of F5, like on-premise WAF. There are some problems, mainly from the perspective of implementation and customer expectations, which sometimes differ from reality.

For how long have I used the solution?

I worked for an F5 partner, not as a customer. We used the Services line for DDoS protection. It was the main use case for Silver Line for about one and a half years.

What do I think about the stability of the solution?

There are compliance issues, mainly if a customer wants something that isn't possible, yet not with the functionality.

What do I think about the scalability of the solution?

I have had no problem with scalability yet, so it's good.

How are customer service and support?

From my point of view, support is responsible and okay.

How would you rate customer service and support?

Positive

How was the initial setup?

Distributed code is easy to set up. If rated on a scale from one to ten, where ten means very easy, I would probably rate it a nine.

What other advice do I have?

For those who want to use Azure Cloud Services, consider implementing it. It's pretty good. From my point of view, it's easy to set up and offers strong functionalities. 

The overall product rating is nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other


    reviewer2586870

Enhancing security with multi-cloud networking and effective DevOps integration

  • October 21, 2024
  • Review provided by PeerSpot

What is our primary use case?

A common use case is multi-cloud networking. If a global customer has applications on different clouds that come together as one application, F5 can be a good entry point for that application with additional security.

How has it helped my organization?

Using F5 Distributed Cloud Services eliminates the need for hardware in your data center, resulting in cost savings.

What is most valuable?

F5 Distributed Cloud Services is valued for multi-cloud networking and easy integration with DevOps tools and Kubernetes. It offers comprehensive security, including DDoS protection, API protection, and application protection through a unified console. Multi-cloud networking and API Protection and Discovery are unique features.

F5 is known for being the best load balancer in the market. Customers with an existing module can easily adopt additional modules without investing in new hardware.

What needs improvement?

The pricing could be adjusted to better meet the needs of typical customers in regions like Poland, where the product is considered too expensive.

For how long have I used the solution?

I estimate F5 Distributed Cloud Services has been available for no more than two years.

What do I think about the stability of the solution?

I rate the overall solution as highly stable, scoring it a ten out of ten.

What do I think about the scalability of the solution?

I rate the scalability of the solution at a ten out of ten, indicating that it should work flawlessly.

How are customer service and support?

I have worked with their support for over ten years and rate it a ten out of ten since the quality is among the best.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I work with other vendors, such as Broadcom, BeyondTrust, and Qualys.

How was the initial setup?

The cloud version is quick to implement, typically taking a few hours.

What about the implementation team?

From my company, one person is usually enough for implementation. For maintenance, there are four engineers who handle duties between teams.

What was our ROI?

The solution provides a return on investment by eliminating the need for hardware in the data center.

What's my experience with pricing, setup cost, and licensing?

I am not involved in sales, so I do not deal with the pricing aspect directly. I give the cost of the solution a four out of ten since it is not a cheap product.

What other advice do I have?

I recommend the solution for its features like multi-cloud networking and easy integration with DevOps tools. However, cost comparisons with other services show a significant difference.

I'd rate the solution ten out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other


    James S.

F5 Shape Bot

  • November 01, 2022
  • Review provided by G2

What do you like best about the product?
The F5 Shape Bot Defense is straightforward to use. You need to put it on your head, and it will do its job.
What do you dislike about the product?
My biggest complaint is that the bot is not always accurate when shooting the ball. Sometimes it will hit the ball too high or too low, and it doesn't always make contact with the ball.
What problems is the product solving and how is that benefiting you?
F5 Shape Security provides a bot defense solution that is helping to protect my online presence from bot attacks. This benefits me by helping to keep my online presence safe and secure from potential bot attacks.


    Information Technology and Services

Brilliant ! No wonder they are leaders in their space

  • October 29, 2022
  • Review provided by G2

What do you like best about the product?
From a biz perspective, dramatically reduces risk of online automated attacks, breaches of web and mobile apps
What do you dislike about the product?
Not easy to see, always gauge the efficacy of the solution. Not clear exactly what the AI algorithms are looking for
What problems is the product solving and how is that benefiting you?
reduced hassles (friction) for returning genuine users of our systems
Protect vital web, mobile apps from fraud, breach and importantly abuse


    Juan José T.

Good security practices

  • October 27, 2022
  • Review provided by G2

What do you like best about the product?
They stay up to date on security issues and give that feedback.
What do you dislike about the product?
the complexity of the tools,from there the rest I see everything fine
What problems is the product solving and how is that benefiting you?
Remote administration of equipment, security with users, and that helps optimize time


    Marc W.

Promon / F5

  • October 27, 2022
  • Review provided by G2

What do you like best about the product?
the new integration /offering with Promon
What do you dislike about the product?
Ease of use was not the best but with Promon now, it's much faster
What problems is the product solving and how is that benefiting you?
Intregating F5 into our mobile apps


    Huseyin D.

Strong Cloud Security Platform

  • October 27, 2022
  • Review provided by G2

What do you like best about the product?
First of all, it is working entirely on a cloud platform and doesn't need a physical server. It has many platforms ready for engagement. Always keeps being updated for newer threats.
What do you dislike about the product?
Not so easy to set up for first time use. You will need a bunch of time or get support from F5 team. Also it's pricing is little bit higher than other compepitors.
What problems is the product solving and how is that benefiting you?
We are using F5 for our cloud security. Also we are planning to use it on our cloud platforms and solutions, too.


    Vamsi M.

Best software for Web attacks and Fraud detection

  • October 27, 2022
  • Review provided by G2

What do you like best about the product?
Able to detect fraud attacks for our web and mobile applications.
What do you dislike about the product?
Honestly speaking, we haven't found any issues with this software at the moment.
What problems is the product solving and how is that benefiting you?
Fraud detection, web attacks, and Bot detection


    Imran khan P.

One of most used hardware loadbalancer

  • October 27, 2022
  • Review provided by G2

What do you like best about the product?
This f5 shape security helped us in avoiding frauds in our banking applications especially for scraping and unauthorised login
What do you dislike about the product?
I could see no issues or drWbacks with this
What problems is the product solving and how is that benefiting you?
I could able to automate the unauthorized loggin and eliminate the certain ip address requests coming to our web servers


    Nirav D.

F5 AI Protection

  • October 25, 2022
  • Review provided by G2

What do you like best about the product?
Application inspects the data traffic from end user to application which gives end to end traffic security using cloud based analytics on top of load balancers which is in demand in the world of IoT.
What do you dislike about the product?
At times it adds up latency at times as F5 Shape security is hosted on cloud and goes through different components of Shape system to determine the fraudulent request.
What problems is the product solving and how is that benefiting you?
F5 Shape security has been opted by clients to secure their applications from frequent malicious automation which traditional means of IP rate limit and CAPTHA fails. Overall it's excellent solution for security.