FourKites Intelligent Control Tower
FourKitesReviews from AWS customer
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Using Fourkites at BigLots
What do you like best about the product?
I love that I can track and trace our vehicles
What do you dislike about the product?
It doesnt always communicate with Manhattan so sometimes info does not match
What problems is the product solving and how is that benefiting you?
Delivering real time location information for our stores
Difficult to Use
What do you like best about the product?
FourKites captures and holds a ton of data, most of the data is easy to locate but nice to have it all in one location.
What do you dislike about the product?
FourKites can be great software. However, the reporting tools are nothing but a giant data dump and are difficult to navigate.
What problems is the product solving and how is that benefiting you?
Fourkites allows all of our tracking data into one platform. Having all of the information in one spot has cut down our time when it comes to running daily reporting.
A new tool for better tracking and performance!
What do you like best about the product?
FourKites has helped me track my shipments more accurately and minimize the daily email traffic.
All the factors that compose the ETAs also ensure that I'm giving the customer accurate information about their order.
All the factors that compose the ETAs also ensure that I'm giving the customer accurate information about their order.
What do you dislike about the product?
In my case, Fourkites does not have Plant codes listed for me to filter or directly search.
Adding the plant codes would result in smoother filtering and navigation, as we have several plants in the same State or even the same city.
Adding the plant codes would result in smoother filtering and navigation, as we have several plants in the same State or even the same city.
What problems is the product solving and how is that benefiting you?
They solve the ETA accuracy problem that we experienced with carriers. With FourKites we have more accurate and informed ETAs.
Delivery confirmation was also an issue that Fourkites has solved with their Geofence tracking.
These features also improve the tracking and analysis of our metrics
Delivery confirmation was also an issue that Fourkites has solved with their Geofence tracking.
These features also improve the tracking and analysis of our metrics
It was a quick and easy overview of FourKites.
What do you like best about the product?
It was easy to use and pretty much easy to follow.
What do you dislike about the product?
More step by step instructions for the newer person who hasn't had much exposure to FourKites.
What problems is the product solving and how is that benefiting you?
Tracking of our shipments is very helpful.
FourKites Training
What do you like best about the product?
Intuitive platform with great learning modules if you find yourself stuck
What do you dislike about the product?
Too many options on the screen I wish I could toggle off
What problems is the product solving and how is that benefiting you?
Efficient ETA tracking
I think this is a reliable site for carrier delivery
What do you like best about the product?
update tracking and the ability to provide customers a link for tracking.
What do you dislike about the product?
Not all carriers are on the site other than that I havent ran into anything else
What problems is the product solving and how is that benefiting you?
Not having to reach out to the carriers for an eta
Easy to use and Follow for tracking updates
What do you like best about the product?
I like that I can provide a link to my customer. This allows them access to consistent and accurate tracking of loads.
What do you dislike about the product?
N/A. I need more time; currently, I am enjoying the features. I do, however, need better tracking for trucks making multiple stops. We need tracking that is specific to each customer.
What problems is the product solving and how is that benefiting you?
FourKites solving tracking issues for customers looking for their loads and it is benefiting the company by reducing calls for ETA's
EASY TO UNDERSTAND AND FOLLOW
What do you like best about the product?
I love the layout, its easy to understand and follow, and the colored legend helps
What do you dislike about the product?
Too many filters and some of them you can't even use.
What problems is the product solving and how is that benefiting you?
It gives us the visibility to track a load without having to call or email the carrier for an update, which will save us lots of time.
FourKites access
What do you like best about the product?
Easy way to navigate and find all the information needed it. It shows all the relevant information.
What do you dislike about the product?
Not really find anything that I can't consider useful.
What problems is the product solving and how is that benefiting you?
It is helping us keep and maintain visibility of our loads and continue to have the customers updated in real live time, making us more productive and efficient.
Very helpful in my daily support to customers
What do you like best about the product?
I love that I can provide a link to my customer to track their load.
What do you dislike about the product?
That our dedicated carriers show the whole route for the driver instead of the direct ETA and tracking to each customer
What problems is the product solving and how is that benefiting you?
Providing an up-to-date ETA to the customer
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