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Reviews from AWS customer

7 AWS reviews

External reviews

694 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Akshay A.

Reliable monitoring with deep insights and great integrations

  • July 30, 2025
  • Review provided by G2

What do you like best about the product?
Datadog provides real-time visibility into infrastructure and application performance with intuitive dashboards and robust alerting. I love how easy it is to set up monitors and correlate metrics, logs, and traces all in one place. The out-of-the-box integrations with AWS, Azure, and Kubernetes are a huge plus and save a lot of setup time.
What do you dislike about the product?
Pricing can ramp up quickly, especially when enabling multiple features like log management, APM, and custom metrics. The UI can feel a bit overwhelming at first, especially for new users. Some configuration options require going deep into documentation.
What problems is the product solving and how is that benefiting you?
Datadog helps us monitor distributed systems across our cloud infrastructure and microservices. It allows our team to identify bottlenecks, debug production issues faster, and ensure uptime through real-time alerts. By having logs, metrics, and traces in a single platform, we reduce context switching and can resolve incidents quicker, ultimately improving reliability and reducing downtime.


    Health, Wellness and Fitness

Powerful tool!

  • July 29, 2025
  • Review provided by G2

What do you like best about the product?
Datadog is a powerful observability tool that brings metrics, logs, traces, and more into a single, easy-to-use platform. What I really like is how quickly you can get visibility across your entire stack—especially in dynamic cloud and Kubernetes environments—and the dashboards are both beautiful and practical. It’s reliable and flexible
What do you dislike about the product?
it can get expensive fast if you’re not careful with what you ingest or retain. Some of the advanced features take time to master, and alert tuning needs discipline to avoid noise. Still, for modern infrastructure, it’s one of the best tools out there.
What problems is the product solving and how is that benefiting you?
Datadog helps solve the problem of fragmented monitoring by centralizing logs, metrics, traces, and real-time alerts into a single platform. Instead of jumping between multiple tools to troubleshoot issues or understand performance, we get a unified view of our infrastructure, applications, and user experience. This has made our incident response much faster and more informed, since we can quickly correlate spikes or failures across layers—from code to container to cloud service. It also helps us catch issues proactively through anomaly detection and automated alerts, improving reliability and reducing downtime.


    Facilities Services

My most used part is sessions and replay

  • July 24, 2025
  • Review provided by G2

What do you like best about the product?
I almost use Datadog every day to view the customer sessions to find out the how customer handles our application and it really help me to clarify on the what customer facing and what customer trying to convey with the usage. As a customer support member, these things help me to make queries addressed faster.
What do you dislike about the product?
Some high-level UI interactions are not captured in the session, making certain user sessions difficult to analyze or even useless.
What problems is the product solving and how is that benefiting you?
In my role, some queries are reported without screenshots or screen recordings from the customer as those scenarios are not ideally possible to take a screenshot while it occuring. In such cases, Datadog helps us understand the issue better. On the other hand, manual analysis—such as reviewing usage reports—becomes easier, as we can track every organization’s and user’s activity and export the data at our convenience.


    Ragini C.

Decoding Chaos with Datadog

  • July 19, 2025
  • Review provided by G2

What do you like best about the product?
What impressed me most was how observability didn't feel like an afterthought. From the momentI integrated our service, I started discovering unknown bottlenecks without even setting custom alerts.
What do you dislike about the product?
Switching between dashboards, logs, and monitor sometimes felt like context switching between apps. I wished there were more shortcuts stitch it together.
What problems is the product solving and how is that benefiting you?
Datadog helps us reduce our incident response time drastically connecting metrics, logs and traces in one place. We used to rely on multiple disconnected tools , now we catch issue earlier and more context.


    Raviteja B.

Its a great to track all the endpoints

  • July 18, 2025
  • Review provided by G2

What do you like best about the product?
data accuracy and tracking for endpoints
What do you dislike about the product?
Analytics can be improved, more visualizations
What problems is the product solving and how is that benefiting you?
I'm tracking the error rates of each endpoints


    Chamindu H.

More reliable and comprehensive monitoring solution

  • July 10, 2025
  • Review provided by G2

What do you like best about the product?
We can monitor our all in centralized platform. Dashboards are very clear and we can integrate our other solutions as well. That is big advantage for us. We can fix and resolve our problems quickly using datadog
What do you dislike about the product?
Compared to other competitive products, datadog price are bit higher. Small and medium size businesses cannot buy this product easily.
What problems is the product solving and how is that benefiting you?
We can quickly identify and and respond to our problems in our systems and applications. It gives real time visibility for all our systems in centralized platform. We can minimize trouble-shootings and save our time.


    Deepak K.

Monitoring tool

  • July 03, 2025
  • Review provided by G2

What do you like best about the product?
Mainly best for Metrics and track performance and logs and alerting and integration
What do you dislike about the product?
No dislikes. But Unable to see code level in the background. Which process are running.
What problems is the product solving and how is that benefiting you?
Tracking application performance and cloud analytics and checking the logs and faster issue detection and track user interactions


    Leisure, Travel & Tourism

Datadog: The best observability platform I've come across

  • July 01, 2025
  • Review provided by G2

What do you like best about the product?
User-friendly dashboards, Comprehensive monitoring, Eady out of box integrations,Real time alerts and highly scalable for enterprise workloads
What do you dislike about the product?
Learning curve for a few features, the website may get janky and lag due to high volumes, slightly expensive
What problems is the product solving and how is that benefiting you?
We have a modular architecture for our systems which means a lot of microservices and cloud native applications, datadog seamlessly provides end to end observability of all the distributed systems and troubleshooting is easier with datadog, it also helps identify performance bottlenecks and with real user monitoring the issues arr identified quickly.


    Information Technology and Services

Datadog review

  • June 30, 2025
  • Review provided by G2

What do you like best about the product?
1. Comprehensive monitoring.
2. Integration.
3. Real-time data.
4. Scalability
5. User-friendly interface
What do you dislike about the product?
1.Cost
2. Complexity
3. Learning curve
4. Data retension
What problems is the product solving and how is that benefiting you?
realtimne monitoring across infrastructure and application logs


    Financial Services

Highly costumizable monitoring tool for cloud and onprem

  • June 27, 2025
  • Review provided by G2

What do you like best about the product?
Highly customizable took easy to integrate to servicenow and get email notification.
What do you dislike about the product?
Creating aleart logic is sometime difficult creating custom monitory can be simplified.
What problems is the product solving and how is that benefiting you?
It provides complete end to end conitoring solution for infrastructure with notification and integration with ticketing tools able to create different viw and dashbord for each team.