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Definitely recommend for document management, project management, intranet and CRM
What do you like best about the product?
Security and Document Management are both excellent. Sharing files or folders with staff or suppliers is quick and easy. Search is superb - filtering by folder or tags and lets us find files in seconds. Workflows are much more efficient than before and provide full version control. A file manager tool lets us back-up any time. Projects can be planned, priced up and managed, with issues/RFI threads grouped by topic, saving us considerable time over email. We also find the intranet tool very useful for sharing content and growing knowledge internally.
What do you dislike about the product?
When selecting providers, another contender offered a faster implementation, which caused some concern. In retrospect, we were fortunate with our choice. Adaptive spent quite some time understanding our business processes to ensure the software matched our daily activities and made minor adjustments before implementing.
What problems is the product solving and how is that benefiting you?
We had previously suffered a data breach, so security was a primary concern. Adaptive gave us our own database and encryption key and a special app for secure login. We also feel more secure as Adaptive provides all our software without connecting to multiple 3rd parties, whose supply chains are outside our control. Another key issue had been efficient document handling - storing and searching. The new system has saved considerable time.
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