We are DataDome in SOC for cybersecurity. We use the solution to perform traffic analysis on any website or server to see whether there is a lot or little traffic.
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Stopping bots and enjoying the journey
What do you like best about the product?
Datadome is really on a mission to stop bots, It was very easy to start working with them, even though we needed a customized approach with a new module for it to work. It was very quick to work together with them and answer all the questions that resulted in us integrating without any issues.
What do you dislike about the product?
Very sophisticated bots are still a challenge - but I don't see anyone having solved that yet, key thing is that they are continuing to invest and try to stop them.
What problems is the product solving and how is that benefiting you?
Automated fake account creation - Datadome is stopping them by the millions, allowing our departaments to have better control and handle on support tickets and less issues that arise from it.
Data Dome was the absolute best choice for protecting my Magento website from malicious bots
What do you like best about the product?
Data Dome was extremely easy to install and configure for our Magento website. Simply, it's a module that integrates with Fastly and a JS snippet that sits on the front end.
The Data Dome back end interface is also easy to use. You set up rules for allowing or denying traffic to your site then allow Data Dome to do most of the thinking for you. Our support team made the process easy and devised a plan where we could integrate and protect endpoints incrementally on our site. This approach allowed us to ease into full protection.
Our need for Data Dome came about due to our Credit Card processor complaining that our checkout was being used for carding attacks and other suspiscious activity. Installing Data Dome fixed that problem for us.
The Data Dome back end interface is also easy to use. You set up rules for allowing or denying traffic to your site then allow Data Dome to do most of the thinking for you. Our support team made the process easy and devised a plan where we could integrate and protect endpoints incrementally on our site. This approach allowed us to ease into full protection.
Our need for Data Dome came about due to our Credit Card processor complaining that our checkout was being used for carding attacks and other suspiscious activity. Installing Data Dome fixed that problem for us.
What do you dislike about the product?
The support team did a great job creating an implementation plan for our Magento website. I was surprised that it was a custom implementation since Magento is such a commonly used e-commerce engine. I would have expected Data Dome to have a Playbook for my Integration team so they wouldn't have to start from scratch. I feel that would have sped up implementation.
What problems is the product solving and how is that benefiting you?
Data Dome solves the issue of Bot Detection and Mitigation. The trouble with bots is that modern ones can change their behavior to avoid detection. Data Dome has been effective at adapting to those changes and keeping us protected.
Bot protection that works
What do you like best about the product?
What I like best about DataDome is its quick integration and deployment; we were able to realise the benefits and savings very quickly in terms of protecting our site from bot traffic, saving cost on bandwidth and also clearing up our analytics by preventing all the noise from bot activity.
What do you dislike about the product?
Our experience with Datadome has been exceptional. The only thing I would say if I had to was that during deployment, as it's learning, you will need to pay attention to ensure false positives are ironed out; this will be true with most solutions.
What problems is the product solving and how is that benefiting you?
Datadome was able to prevent Bot traffic from hitting our website, something that a traditional WAF cannot do on its own. This meant we reduced the load on our servers from erroneous bot traffic and had more apparent analytics than we ever had.
Used in cybersecurity to block traffic when it exceeds the threshold value
What is our primary use case?
What is most valuable?
The most valuable feature of DataDome is the traffic analysis. Suppose any customer website has a 1,000 threshold value per minute. If the traffic exceeds the threshold value, we can block that traffic.
What needs improvement?
The solution catches and perfectly blocks traffic from malicious IPs. DataDome does not catch legitimate IPs during traffic analysis, even when the traffic exceeds the threshold value.
For how long have I used the solution?
I have been using DataDome for the last one year.
What do I think about the stability of the solution?
I didn't see any bugs in DataDome. However, the solution sometimes does not catch malicious traffic.
What do I think about the scalability of the solution?
More than 100 people are using the solution in our organization.
How are customer service and support?
I contacted the DataDome team and raised my concerns. They said that the issue was related to some rule creation and that they would work on it and update us.
What other advice do I have?
Using the solution depends on your purpose. DataDome is a good tool for analyzing traffic in a SOC project. It is easy for a new user to learn to use the solution for the first time.
Overall, I rate the solution an eight out of ten.
Use of interface is very easy to use
What do you like best about the product?
Reporting of results of chanpanges and bots.
What do you dislike about the product?
I do not know of any dislikes at this time
What problems is the product solving and how is that benefiting you?
Reporting on if email campanges are really working
A highly effective bot management solution with intuitive and insightful dashboards
What do you like best about the product?
I like its comprenhensive protection that combines server-side and client-side protection, making it igly effective against sophiticated bots. Addionally, their support team is outsanding, provinding excellent assitance when needed.
What do you dislike about the product?
So far, there is nothing I dislike about DataDome.
What problems is the product solving and how is that benefiting you?
Datadome effectively addresses the problem of web scraping. This benefits us by protecting valuable content and data.
An easy-to-use but powerful bot protection solution
What do you like best about the product?
Datadome offers strong protection against bots and scripted attacks, with a set-it-and-forget-it approach that optimizes detection rules automaticlaly.
It's also easy to integrate and configure, with official libraries for almost any back-end framework.
The dashboard offers lots of insight into what traffic is hitting your domain, and offers a lot of customizability in terms of protection, including which captcha providers you want to use, custom rulesets, etc.
They also have great customer support; help is readily available from their technical specialists if you run into issues.
It's also easy to integrate and configure, with official libraries for almost any back-end framework.
The dashboard offers lots of insight into what traffic is hitting your domain, and offers a lot of customizability in terms of protection, including which captcha providers you want to use, custom rulesets, etc.
They also have great customer support; help is readily available from their technical specialists if you run into issues.
What do you dislike about the product?
Our site receives a lot of irregular traffic, with spikes and troughs in user numbers. However, Datadome doesn't really allow for this type of traffic in their pricing model, relying on a set number of requests/month and then charging overages, rather than offering a more flexible pay-as-you-consume model.
What problems is the product solving and how is that benefiting you?
Datadome is stopping huge numbers of bots from scraping our site and attempting to steal user accounts by brute-forcing passwords.
A much better solution to combat scraping than traditional CDNs.
What do you like best about the product?
DataDome spent time to understand our business, implemented the system, watched our traffic, and tweaked the system to our needs. They stay in contact and are always prompt to help us. It was very easy to integrate with our existing CDN and is very easy to use. We are very happy with our choice to use DataDome to protect our servers from scraping and would highly recommend their service to anyone looking to protect their servers and content from malicious actors.
What do you dislike about the product?
I honestly can't think of any downsides.
What problems is the product solving and how is that benefiting you?
It solved our scraping problem.
Great protection and even better support!
What do you like best about the product?
When signing on with new partners, your first concern is will I need a ressource to now manage this platform and it has not been the case. The support from datadome has been great. You get quick responses and team is ver knowledgeable. We've also encountered a lot less fraud which was the reason we partnered with datadome.
What do you dislike about the product?
We initially had issues with the captcha coming up and blocking employees from doing their work, but it has no longer been a problem recently.
What problems is the product solving and how is that benefiting you?
Reduced overall bot attacks and website scrapping
DataDome has been extremely useful
What do you like best about the product?
DataDome has been super helpful in identifying and blocking bot activity on our site. Without DataDome technology we'd have to build a lot ourselves and this allows us to use our engineering resources on product features and not blocking bot activity! The customer service and technical teams are always very responsive when we have questions which means it very easy for us to use and adapt to our changing needs.
What do you dislike about the product?
It isn't cheap but we value the service and are willing to pay for it.
What problems is the product solving and how is that benefiting you?
DataDome helps us identify and block bots and fraudulent activity on Winnie. This can occur quite frequently for us because our website gets a lot of traffic and is available to use logged out.
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