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Reviews from AWS customer

5 AWS reviews

External reviews

23 reviews
from and

External reviews are not included in the AWS star rating for the product.


    AdnanKhan

Stable platform helping users easily manage complex network and security components

  • January 04, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use the platform for virtualization, malware protection, and VPN client support.

What needs improvement?

They should offer more affordable renewal options or flexible plans for license upgrades. It would make the product more accessible to a wider range of users.

For how long have I used the solution?

We have been using FortiGate Cloud-Native Firewall (FortiGate CNF) for the last eight months.

What do I think about the stability of the solution?

The platform has good stability.

What do I think about the scalability of the solution?

The platform is mostly suitable for enterprise businesses.

How was the initial setup?

The initial setup is complicated. It requires technical experts to set up firewall communications easily. It takes a few days to complete.

What's my experience with pricing, setup cost, and licensing?

It is an expensive platform.

What other advice do I have?

We have been using FortiGate Cloud-Native Firewall for a few years now. It is the most stable and recommended firewall. Users with less technical knowledge can easily manage complex network and security components using it.

I rate it an eight out of ten.

Which deployment model are you using for this solution?

On-premises


    Mohd. Rivai

Helps with web filtering and DDoS protection but needs improvement in IPS configuration

  • December 05, 2023
  • Review from a verified AWS customer

What is our primary use case?

I primarily use FortiGate for web filtering, IPS, DDoS protection, and IP segment VPN in an enterprise environment.

What is most valuable?

The tool's documentation and online resources availability have been valuable.

What needs improvement?

The solution needs to improve on box clustering and IPS configuration. 

For how long have I used the solution?

I have been using FortiGate CNF since 2019. 

What do I think about the stability of the solution?

The product is stable. 

What do I think about the scalability of the solution?

FortiGate CNF is scalable. 

How are customer service and support?

The solution's tech support is good. 

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup was very easy. Two resources are needed for the deployment. One resource can maintain the product, which is easy. 

What was our ROI?

We can get ROI with the tool's use. 

What's my experience with pricing, setup cost, and licensing?

The tool's licensing costs are cheap and yearly. 

What other advice do I have?

I rate the solution an eight out of ten. 

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


    Kevin Kulasingham

Robust cloud-native security features with competitive pricing and strong customer support, making it a highly effective solution for medium and enterprise-level clients

  • November 16, 2023
  • Review provided by PeerSpot

What is our primary use case?

We primarily use it for cybersecurity measures, focusing on detecting cyber incidents and maintaining overall cybersecurity hygiene.

How has it helped my organization?

Currently, it meets customer expectations, and although there have been comments regarding containerization, our clients have not encountered any issues. The cloud deployment ensures smooth operations, and as for integration with monitoring systems, there haven't been any reported problems thus far.

What is most valuable?

The focus is on the comprehensive coverage of threats and the reliability of the chosen solution. Ease of use and familiarity are crucial. In comparison to Palo Alto, it offers competitive pricing, and when measured against Cisco, it stands out as a more cost-effective option. It has successfully demonstrated practical use cases that resonate well with our clients. Additionally, we find their regional support to be robust, which adds to the overall appeal of the solution in the specific operational area we are engaged in.

What needs improvement?

There could be more detailed descriptions regarding version upgrades, particularly in terms of the upgrade process.

For how long have I used the solution?

We have been using it for two years now.

What do I think about the stability of the solution?

I would rate its stability capabilities nine out of ten.

What do I think about the scalability of the solution?

It is highly scalable. Our primary focus is on medium and enterprise-level clients, catering to larger-scale product needs. I would rate it nine out of ten.

How was the initial setup?

The initial setup was straightforward.

What's my experience with pricing, setup cost, and licensing?

The pricing is competitive. I would rate it four out of ten.

What other advice do I have?

Overall, I would rate it eight out of ten.

Which deployment model are you using for this solution?

Public Cloud


    Noor-E-MozammilAlighan

A reliable and affordable solution that can be used for firewall, IPS, IDS, UTM, routing, and VPNs

  • October 24, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use FortiGate Cloud-Native Firewall as a firewall. We use the solution for IPS, IDS, UTM, routing, and VPNs.

What is most valuable?

Unlike other products, the FortiGate Cloud-Native Firewall has many features under one appliance. For example, you have only two interfaces with Cisco Meraki for SD-WAN, but with the FortiGate Cloud-Native Firewall, you can have multiple ports in one interface. The solution has some vulnerabilities, but the good thing is that whenever there are any vulnerabilities, you have a new patch within one or two weeks.

They are improving their service and putting in more features. They are also improving the CPU and traffic part. People like the solution because it is reliable. Apart from that, the solution has been among the leaders in the Gartner report for more than four to five years.

What needs improvement?

The solution is not stable in terms of switching.

For how long have I used the solution?

I have been using FortiGate Cloud-Native Firewall (FortiGate CNF) for five to six years.

What do I think about the stability of the solution?

I rate FortiGate Cloud-Native Firewall a nine and a half out of ten for stability.

What do I think about the scalability of the solution?

For one network, I have 11 sites with more than 1,500 users.

How was the initial setup?

If you don't know the device, the solution's initial setup will be complicated. The solution's setup is easy for someone who understands the network, security, and how to do policies.

I rate FortiGate Cloud-Native Firewall a nine out of ten for the ease of its initial setup.

What's my experience with pricing, setup cost, and licensing?

FortiGate Cloud-Native Firewall is not an expensive solution.

What other advice do I have?

Overall, I rate the solution a nine out of ten.


    NagagopiKaranki

An advanced solution with good monitoring features

  • October 04, 2023
  • Review provided by PeerSpot

What is most valuable?

The solution is very advanced and has good monitoring features. 

What needs improvement?

The product is very expensive.

For how long have I used the solution?

I have been working with the solution for two years. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

FortiGate CNF's scalability is good. We have around 50-100 users for the product. 

How are customer service and support?

FortiGate CNF has good tech support. 

How would you rate customer service and support?

Positive

How was the initial setup?

FortiGate CNF is easy to install and takes around one to days to complete. My 10-member team is involved in the installation. 

What other advice do I have?

I feel Sophos is better compared to FortiGate CNF since it has a better response. I rate it a nine out of ten. 


    Armando Gómez

Provides ATP ( Advanced Threat Protection) but room for improvement in pricing

  • September 08, 2023
  • Review provided by PeerSpot

What is most valuable?

ATP ( Advanced Threat Protection) next-generation firewall is the most valuable feature. 

What needs improvement?

There is room for improvement in terms of support. 

For how long have I used the solution?

I have experience with this solution. 

What's my experience with pricing, setup cost, and licensing?

The solution is very expensive. I would rate the pricing out of ten, where one is expensive and ten is low price. 

What other advice do I have?

Overall, I would rate the product a five out of ten. 


    V

Great product

  • August 03, 2023
  • Review from a verified AWS customer

I need a simple and easy to use firewall service to protect my application on aws cloud and meet the compliance requirement. this service just meet my expectation.

1 person found this helpful

    JT

Would give 0 stars. Can't get past the sign up phase, terrible experience so far

  • December 09, 2022
  • Review from a verified AWS customer

To sign up, you get passed off to a page where you first have to log into the Fortinet Cloud (and create an account if you don't already have one) which was much more difficult to do than it sounds.

After that, you need to click on a button that will associate the service with your account. However, all it does is bring up my account page with an error message stating "No AWS service associated with account". Isn't that what I'm trying to do?

Did anybody QA this? A frustrating and terrible experience out of the gate.