
External reviews
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Provides robust cloud security with effective threat detection and prevention
What is our primary use case?
How has it helped my organization?
What is most valuable?
What needs improvement?
For how long have I used the solution?
What was my experience with deployment of the solution?
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
How are customer service and support?
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
How was the initial setup?
What about the implementation team?
What was our ROI?
What's my experience with pricing, setup cost, and licensing?
Which other solutions did I evaluate?
What other advice do I have?
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Affordable pricing and ease of deployment highlight strengths despite limitations in IPS technology
What is our primary use case?
I primarily use FortiGate Cloud-Native Firewall (FortiGate CNF) as a firewall with general bundles of licenses, including Intrusion Prevention System (IPS) and antivirus. We employ it in medium and enterprise-level businesses, not small businesses.
What is most valuable?
FortiGate Cloud-Native Firewall (FortiGate CNF) is highly valued for its pricing, which is considered very affordable. The rates and reviews it receives, such as from Gartner, underscore its reliability. Its price policies are flexible, and it is widely favored in the market with significant coverage in security. It holds around 60% of the security market in Ukraine.
What needs improvement?
The Intrusion Prevention System (IPS) in Fortinet products, including FortiGate Cloud-Native Firewall (FortiGate CNF), is not very strong; we often prefer Cisco IPS instead. AI features are not well developed in Fortinet solutions compared to Check Point.
What do I think about the scalability of the solution?
Unfortunately, FortiGate Cloud-Native Firewall (FortiGate CNF) is not very scalable. For businesses that grow or develop further, only about ten percent can handle the increase.
How are customer service and support?
Customer service for Fortinet is rated at four out of five. This translates to approximately eighty percent satisfaction.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I've previously used solutions from Trend Micro, Check Point, and Palo Alto. For email protection tools and general security, I often use Trend Micro and Check Point.
How was the initial setup?
Overall, the initial setup for FortiGate Cloud-Native Firewall (FortiGate CNF) is straightforward and hassle-free. It takes two to four weeks to complete.
What's my experience with pricing, setup cost, and licensing?
FortiGate Cloud-Native Firewall (FortiGate CNF) offers a very flexible price policy, with medium pricing, making it an attractive option for many businesses.
Which other solutions did I evaluate?
I have evaluated solutions like those from Trend Micro, Check Point, Palo Alto, and Cisco IPS.
What other advice do I have?
Overall, I rate FortiGate Cloud-Native Firewall (FortiGate CNF) around seven out of ten due to its flexible pricing, significant market presence, and ease of deployment.
Integration is seamless with both physical and virtual firewalls
What is our primary use case?
What is most valuable?
What needs improvement?
For how long have I used the solution?
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
How are customer service and support?
How would you rate customer service and support?
Positive
How was the initial setup?
What's my experience with pricing, setup cost, and licensing?
What other advice do I have?
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Policy creation and management ensure comprehensive security for cloud infrastructure
What is our primary use case?
We enhance our cloud security strategy through FortiGate Cloud-Native Firewall (FortiGate CNF) by implementing zero trust policies for our cloud infrastructure APIs. This includes the secure communication between our on-site data center and cloud premises.
What is most valuable?
FortiGate Cloud-Native Firewall (FortiGate CNF) greatly enhances our cloud security strategy with features such as policy creation and management. We implemented IPS and IDS, which contribute significantly to our security. The visibility and exposure to logs provide valuable insights for our InfraSec team, aiding in monitoring and managing communication and policies.
What needs improvement?
I would be glad if there were free solutions to help manage migrations. Migration can be quite challenging when moving from a different firewall to FortiGate Cloud-Native Firewall. Solutions like FortiConverter are good but are paid, and getting approval to purchase can take some time. It would be great to have something more readily available for engineers.
For how long have I used the solution?
We have been using FortiGate Cloud-Native Firewall (FortiGate CNF) for around one year.
What do I think about the stability of the solution?
I would rate the stability of FortiGate Cloud-Native Firewall (FortiGate CNF) as nine out of ten, indicating it is very stable.
What do I think about the scalability of the solution?
As of now, we haven't scaled our cloud network much, and the deployment is working fine. There are plans to launch new projects, and once that's done, we will definitely scale our FortiGate Cloud-Native Firewall as needed. I would rate the scalability as an eight out of ten.
How are customer service and support?
There are some bugs that need to be fixed, and they can take some time to resolve. I would rate the customer service and support an eight out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have worked on Palo Alto and Cisco firewalls before. The organization decided to cut CapEx costs and was looking for vendors offering the same features at a lower cost. We ultimately chose FortiGate Cloud-Native Firewall.
How was the initial setup?
The initial setup involved a smooth deployment with some challenges during the migration process, as we had to manually transfer our rules and policies without FortiConverter.
What about the implementation team?
Our deployment team consisted of three network engineers and two infrastructure managers.
What was our ROI?
The primary benefit we experienced is the reduction in CapEx costs. FortiGate Cloud-Native Firewall provides the same features that higher-end models offer, but at a much lower cost.
What's my experience with pricing, setup cost, and licensing?
The pricing of FortiGate Cloud-Native Firewall is very good and is not considered expensive compared to other products.
What other advice do I have?
I would rate FortiGate Cloud-Native Firewall (FortiGate CNF) an eight out of ten. While the pricing, features, and stability are good, the presence of bugs and the time it takes to fix them prevent a higher rating.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Fortigate Firewall
Provides comprehensive security with helpful backups and configurations
What is our primary use case?
We use FortiGate firewalls for endpoint protection and communication lines, and we have some Cloud-Native and local appliances for VPN connections or multiple sites.
What is most valuable?
FortiGate provides features such as Internet connections, monitoring, VPN, WiFi management, and centralized management system with FortiManager. It also offers backup of configurations with FortiCloud. These features help balance security and comfort for customers, ensuring they can operate without too much hassle.
What needs improvement?
The prices for FortiGate are way too high and are perceived as overpriced.
For how long have I used the solution?
We have been working with FortiGate for quite a while.
What do I think about the stability of the solution?
When we install FortiGate firewall, I do not hear back from the clients often, indicating there are usually no issues caused by the appliance.
What do I think about the scalability of the solution?
FortiGate is suitable for medium-sized companies, and we work on a lease basis, administering the machine without selling it outright.
How are customer service and support?
Support is excellent. There is local support through the distributor, which is efficient and provides a friendly relationship.
Which solution did I use previously and why did I switch?
We tried Check Point, but their solution wasn't up to par until they introduced Quantum Spark. However, adopting it requires policy changes and re-educating technicians, so it is currently on hold.
How was the initial setup?
Setting up FortiGate from end to end, including communication with clients and configuring security policies, takes about three hours.
What about the implementation team?
We use the local distributor for support, and we also manage devices in-house.
What's my experience with pricing, setup cost, and licensing?
The pricing is considered too high and does not justify the value provided by the devices.
Which other solutions did I evaluate?
We considered Check Point with their new Quantum Spark suite. We didn't proceed due to complexity in transitioning.
What other advice do I have?
We aim to work with products that have local distributors for better responsiveness. I rate FortiGate around eight to eight and a half out of ten since there are usually no technical issues. Still, the pricing is a concern.
Which deployment model are you using for this solution?
A great security system for online security of browsers. Just love its features.
Provided us with a good experience, making it the best firewall for our needs
What is our primary use case?
We are using two Fortinet firewalls. One is as an office firewall for all users behind it, configured with remote VPN for users working from home. The other firewall is for production use, with our applications behind it, ensuring PCI DSS compliance. It is deployed in AWS Cloud.
How has it helped my organization?
FortiGate has provided us with a good experience, making it the best firewall for our needs. It supports centralized logging with its Unified Threat Management features and enhances our infrastructure security effectively.
What is most valuable?
The Unified Threat Management, URL filtering, application control, antivirus, web filter, DNS control, and intrusion prevention are valuable features. FortiGate's offering of many features in one license is cost-effective.
What needs improvement?
Currently, whatever features FortiGate provides are sufficient. There are some features we do not use, like DLP and WAF, and there is no specific area that needs improvement.
For how long have I used the solution?
It's been around five years.
What do I think about the stability of the solution?
The FortiGate firewall is stable and supports all our requirements for infrastructure security.
What do I think about the scalability of the solution?
For scalability, if the hardware isn't fit or working, the box needs changing. We have around 50 users, and it has been supported well since 2019 without needing changes.
How are customer service and support?
Customer service is good. It's not extraordinary yet not bad either. I would rate them a seven out of ten.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I previously used Cisco ASA. Although it was a good firewall, it required many different kinds of licenses and was not as good for UTM features compared to FortiGate.
How was the initial setup?
The initial setup is easier with Fortinet's firewall. It is user-friendly, taking less time than other solutions to deploy.
What was our ROI?
The cost is good in comparison to Cisco ASA as it offers multiple features with one license, saving both money and time.
What's my experience with pricing, setup cost, and licensing?
FortiGate's cost-effectiveness is noticeable as it provides many features with one license, saving costs compared to Cisco ASA.
What other advice do I have?
Overall, the firewall meets our requirements. I don't have experience with other firewalls like Palo Alto that might provide some better benefits.
I'd rate the solution eight out of ten.