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    Rony Ariesman

Provides good stability and high availability of devices

  • May 05, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use the solution as an internet gateway. With its help, we can establish the connection between our company's HQ and branch.

How has it helped my organization?

The solution provided us with site connections and internet policies.

What is most valuable?

The solution's valuable feature is its pricing which is better than other competitors.

What needs improvement?

The performance of the solution's processor needs to be faster than other vendors. Also, it is time-consuming to configure it whenever multiple policies are involved. This area needs improvement as well.

For how long have I used the solution?

I have been using the solution since 2012.

What do I think about the stability of the solution?

The solution is highly stable. I rate its stability a nine.

What do I think about the scalability of the solution?

We have around 200-300 solution users in our organization. I rate its scalability a nine.

How are customer service and support?

The solution's technical support is excellent.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Fortinet is faster to configure and access policies than WatchGuard.

How was the initial setup?

The solution's initial setup process was simple, as I already have experience using it. It takes a month to complete. The process involves setting up the solution in a lab. Later, deploying it in a production environment once it meets all the configuration requirements.

What about the implementation team?

Initially, we took help from a third-party vendor to deploy the solution. Afterward, we did it in-house. It requires three to four network administrators for deployment and two network administrators for maintenance.

What was our ROI?

The solution is worth buying.

What's my experience with pricing, setup cost, and licensing?

I rate the solution's pricing as an eight.

What other advice do I have?

I rate the solution as an eight. It offers more variable license bundles and has high availability than the other products.