Trellix Collaboration Security
TrellixReviews from AWS customer
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Email protection solidifies threat coverage and fulfills customer needs
What is our primary use case?
I have worked on Email Security both on-premises and in the cloud, Web Security, and also on MDR, which is called HX endpoint security for Trellix Collaboration Security. I am familiar with the File Analysis system as well. It actually depends on the use case and whether the email system is on the cloud or on-premises. Our focus is on what is required for the customer based on security policies. Most of the time, it's not dependent on one factor but rather a package.
What is most valuable?
The entire system is stable and delivers what the customer needs. Trellix Collaboration Security is valued for being a stable and comprehensive solution that fulfills customer needs. Despite not being able to use it for complete on-premises email security, it is effective for sandboxing and new threat coverage, working as a standalone solution without needing to integrate with other systems.
What needs improvement?
I would like to see the addition of email digital protection features, such as anti-spam and antivirus, not just sandboxing, in the on-premises solution.
For how long have I used the solution?
I have been working with the Email Security product for more than ten years, about fourteen to fifteen years. In Trellix Collaboration Security in general, I have been involved for about twelve years.
What was my experience with deployment of the solution?
There were no deployment issues.
What do I think about the stability of the solution?
Trellix Collaboration Security is very stable. There were no stability issues for me recently.
What do I think about the scalability of the solution?
I do not find it limited for the technology. There’s an area not limited for the vendors, and there is nothing new in terms of limitations.
How are customer service and support?
I would rate them as a 1.5. The new hub created in India is not good.
How would you rate customer service and support?
Negative
Which solution did I use previously and why did I switch?
I worked with Forcepoint and Cisco IronPort. Trellix Collaboration Security cannot be used for full security on-premises for email security unlike other products, but it does meet the needs.
How was the initial setup?
The setup is straightforward.
What about the implementation team?
I am involved in the implementation and troubleshooting as well as in sales and presales, making opportunities for my account manager colleagues.
Which other solutions did I evaluate?
I worked with Forcepoint and Cisco IronPort.
What other advice do I have?
Trellix Collaboration Security came to fill a gap in areas not filled before. Multiple security layers are needed to protect email and web security, like firewall, web security, and email security. Some gaps needed filling, like new threats covered by Trellix Collaboration Security, which works as a standalone and doesn’t need integration with other solutions. I would rate it as nine out of ten.
Which deployment model are you using for this solution?
On-premises
Provides strong data protection with virtual patching and vulnerability assessments
What is our primary use case?
I primarily use it to monitor database access, particularly in banking and similar environments. It ensures that IT personnel and others do not create unauthorized accounts or users. Collaboration security assists in tracking database access and alerts in case of suspicious activity.
What is most valuable?
One of the most valuable features is the protection against vulnerabilities, particularly through virtual patching. This ensures that I am safe from potential threats affecting database security.
Another significant feature is the vulnerability assessment, which is effective for overall data protection.
What needs improvement?
There is a need for improved integration with totally different products, such as a rapid server. This is currently challenging since the management console becomes overloaded with logs, which complicates troubleshooting.
For how long have I used the solution?
I have been working with Trellix Collaboration Security for ten years.
What do I think about the stability of the solution?
Sometimes, integration can be challenging, impacting its stability, which is why I rate it a five out of ten.
What do I think about the scalability of the solution?
I rate it an eight out of ten. Scalability benefits me by allowing for growth, although sometimes adding users can be difficult due to licensing.
How are customer service and support?
The support isn't bad, but there is room for improvement in response time. Initially, I must generate a ticket, and then it gets escalated through tiers if the issue isn't resolved.
How would you rate customer service and support?
Neutral
How was the initial setup?
For me, setup is easy because of my extensive experience. I rate it ten out of ten.
What's my experience with pricing, setup cost, and licensing?
The price is high at eight out of ten. It is quite expensive and should be reconsidered.
What other advice do I have?
Before installing, consider potential challenges with system performance, especially when integrating multiple tools, which could slow down performance. Overall, I rate the solution with an eight due to its impressive performance, however, integration with other systems needs improvement. My overall product rating is an eight out fo ten.
Which deployment model are you using for this solution?
On-premises
Out of data and hard to manage
What do you like best about the product?
This tool was hard to manage, and we are glad that we no longer have to support it in our environment.
What do you dislike about the product?
Hard to manage. No parsers ever available for new products we would wish to send logs for. Every feature request or parser request turned into a Pay to uprgade instance. The interface is from the 80s, and hard to find everything.
What problems is the product solving and how is that benefiting you?
None at all
Trellix Enterprise Security Manager helps us to detect the malwares and Threats and help mitigate
What do you like best about the product?
Trellix Enterprise Security Manager helps us to detect the malwares and threats and helps us to mitigate them promptly with mininal efforts
What do you dislike about the product?
Sometimes it responds very slow. Due to slowness, sometimes we stuck to responds to threats promptly
What problems is the product solving and how is that benefiting you?
Trellix Enterprise Security Manager detects threats based on the rule engine and alerts us for any kind of threats. It can help detect the ongoing threats and mitigate them.
McAfee Enterprise Log review
What do you like best about the product?
McAfee Enterprise Log search is best security tool
It is having instant access to log data from various sources
And it is filtering options to quickly identify specific events or patterns
It can able to handle large volume of log data from diverse sources
It integrates with other McAfee solutions and third party tools
It is having features enabling security teams to monitor investigate and respond to the security incident
It is having instant access to log data from various sources
And it is filtering options to quickly identify specific events or patterns
It can able to handle large volume of log data from diverse sources
It integrates with other McAfee solutions and third party tools
It is having features enabling security teams to monitor investigate and respond to the security incident
What do you dislike about the product?
McAfee enterprise log search can be costly solution especially for large scale deployments organisation with the limited budgets
It is difficult to effectively communicate insights to the non technical stakeholders
It requires significant training and expertise for new users
Large volume of lock data can impact search performance leading to slower query results
Integration with diverse log sources and customization of dashboards and reports can be time consuming and require technical expertise
It is difficult to effectively communicate insights to the non technical stakeholders
It requires significant training and expertise for new users
Large volume of lock data can impact search performance leading to slower query results
Integration with diverse log sources and customization of dashboards and reports can be time consuming and require technical expertise
What problems is the product solving and how is that benefiting you?
Helping to prevent data beaches by identifying suspicious activity and vulnerability
Offering centralised flat form for law collection analysis and reporting improving security teams
Identifying potential security threats in real time
It is giving incidence response enabling rapid investigation and analysis of security incident
Offering centralised flat form for law collection analysis and reporting improving security teams
Identifying potential security threats in real time
It is giving incidence response enabling rapid investigation and analysis of security incident
Has an easy implementation phase to deal with for users
What is our primary use case?
Ideally, I don't manage the installation, but I do manage the security part. I am responsible for defining security-based best practices and implementing them in our company's environment.
I know about Trellix (formerly FireEye) Endpoint Security HX. I use Trellix Network Security (NX) for network security and devices, while Trellix (formerly FireEye) Endpoint Security HX is used for email security requirements.
What is most valuable?
My experience with the product is good. One of the valuable features of the product stems from the fact that it is easy to implement the tool in our environment.
What needs improvement?
Technology is an area that is evolving every day. As changes are introduced on a day-to-day basis, I feel that my company should evaluate the products we use. In general, our company should make the tool more robust to protect our systems.
For how long have I used the solution?
I have been using Trellix Collaboration Security for more than three years.
What do I think about the stability of the solution?
Stability-wise, I rate the solution a nine out of ten.
What do I think about the scalability of the solution?
Considering the number of people on my team, which is huge, I feel the scalability part is good.
Around 2,00,000 people use the product in my company.
The product is extensively used in my company.
Whether my company plans to increase the number of users of the product or not is something that depends on the growth of the organization.
How are customer service and support?
The solution's technical support is good and supportive when it comes to my interactions with them.
Which solution did I use previously and why did I switch?
I also use Office 365 and Exchange Online Protection (EOP).
How was the initial setup?
The product's implementation phase is easy. When it comes to the implementation part, it is always better to go with some kind of automation process. Automation process can ensure a 100 percent implementation success rate in our company's environment.
The solution is deployed on an on-premises model.
What's my experience with pricing, setup cost, and licensing?
When it comes to the licensing model, my company mostly purchases the five-year license model. I rate the product price as nine out of ten, where ten is the most expensive, and one is the cheapest. There is no need to pay any extra charges apart from the licensing costs.
What other advice do I have?
I primarily use the product in our daily security operations since it is implemented in all of our company's systems and is used in our environment.
Normally, email security tools like FireEye or Trellix help to protect ourselves from spam, malware, and other email-oriented threats. The tool is used extensively in our company's environment. It is more like a collaboration email security that is used in our company.
Whether my company plans to increase the number of users of the product or not is something that depends on the growth of the organization.
I recommend the product to those who plan to use it.
The product is stable and reliable, considering the results my company gets out of it.
When it comes to Trellix or FireEye Endpoint Security (HX), the tools offer antivirus as well as the modern real-time security feature, which is used to automate the detection and protection of the endpoints against all the security threats that are currently there in the industry.
I don't see any challenges with the integration part of the product, but since a different team manages it, I don't have visibility into it.
In terms of the value offered by the product, the solution does help our company protect data and the complete infrastructure.
I rate the tool a nine out of ten.
Which deployment model are you using for this solution?
On-premises
One of the best endpoint protection in the Market!
What do you like best about the product?
The thing that I like best about MVISION ePO is how it helps me managed my McAfee Solutions in our organization. It helps me automate our organization workflows thus reducing the time and task that is needed for the investigation and triaging.
What do you dislike about the product?
The only downside that I dont like about mvision ePO is how complicated it is to configure especially if you don't have any necessary training with regards to this solution.
What problems is the product solving and how is that benefiting you?
MVISION ePO's ability to address these cybersecurity challenges helps enhance our organization's security posture, minimize risks, and safeguard sensitive data and assets, ultimately contributing to our business continuity and reputation.
Nice product
What do you like best about the product?
Minute logs allows to manage and troubleshooting issues at less time
What do you dislike about the product?
It consume some space but it's worthy. Really recommend
What problems is the product solving and how is that benefiting you?
Whenever we face issue we Checks logs and do analysis what is the root cause for the issue
Value for money for Mid-market segment
What do you like best about the product?
This tool is good value for money for the mid-market segment. It is not as mature and doesn't have third-party OEM information on processing the logs or making some information out of Logs like its competitors such as Splunk, Datadog etc but still for the miod market segment whose aim is point products. The requirement is quite simple, is it reliable able to provide a response to query and store/collect the logs reliably - that is can do with 99.9999% availability which is good enough for them.
What do you dislike about the product?
They have kept this product in a cvery close loop instead of partnering with other third-party vendors who ghenerate these logs. If they have solid relationship or have a way to process the information better, avoiding false positives then the tool could have better market share.
What problems is the product solving and how is that benefiting you?
There are loads of data that my organisation is producing and we don't know where the problem is, especially when we are talking about intermittent issues. For such issues, McAfee Enterprise Log Search has been of great help.
Protects emails, is easy to install, and integrates easily with other tools
What is our primary use case?
The solution is used for email security. It streamlines our team’s collaboration and file-sharing efforts.
What is most valuable?
It is a good product. The product protects my email. It prevents APT attacks. It is easy to integrate the solution with other tools. My emails used to have some viruses or malicious threats. Now, I do not face such issues.
What needs improvement?
The solution must provide features to scan QR codes for threats. Nowadays, threats are embedded inside QR codes.
For how long have I used the solution?
I have been using the solution for three years.
What do I think about the stability of the solution?
The tool is stable. I rate the stability a ten out of ten.
What do I think about the scalability of the solution?
We have 100 users.
How was the initial setup?
The tool is easy to install. The installation took four hours. We need one engineer to set up the solution. The product is easy to maintain. One person is enough to maintain the product.
What's my experience with pricing, setup cost, and licensing?
The cost is very high. We pay the license fee yearly. The price could be cheaper.
Which other solutions did I evaluate?
Before, I used to use FireEye. I did not pay for it. Now, I have to pay for email security.
What other advice do I have?
Overall, I rate the solution a ten out of ten.
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