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AWS Deep Learning Base AMI Ubuntu 18.04 32.0 with Support by Bansir

Bansir LLC | 42.1-v2022

Linux/Unix, Ubuntu Linux/Unix, Ubuntu 18.04 - 64-bit Amazon Machine Image (AMI)

Reviews from AWS customer

3 AWS reviews
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External reviews

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External reviews are not included in the AWS star rating for the product.


    Martin Prous

Discovering extensive documentation and seamless software integration elevates daily operations

  • June 23, 2025
  • Review provided by PeerSpot

What is our primary use case?

Ubuntu Linux is my operating system for daily use, and because I am related to networking operations, I prefer Linux over Windows. The FortiClient in Windows is very limiting and the IT department most of the time doesn't know how to open certain ports or are very limited in their skills with FortiClient, so I have more freedom to open ports and run some services with it.

What is most valuable?

One of the best features of Ubuntu Linux is that if I need something, I just download it. Everything I need I could search for on the net and just download it and use it, whereas Windows is more problematic.

Ubuntu Linux's rapid support and extensive documentation are fine to me. Every time I need to do something, I find well-explained documentation about the process, so I have no complaints about the documentation or the info about how to do it.

What needs improvement?

I always use just the LTS versions of Ubuntu Linux, but I found recently some software that needs the 20.04 version, which is out of the support lifecycle, and those systems are needed by us, causing a problem when I tried to upgrade. The systems stopped working and it was a disaster, as they support the LTS but the old ones, and when I need to update some packages, they are out of the support system support cycle.

For how long have I used the solution?

I have used Ubuntu Linux for maybe 12 years.

How are customer service and support?

I have never rated the support or customer service of Ubuntu Linux as I have never used it.

How would you rate customer service and support?

Positive

What's my experience with pricing, setup cost, and licensing?

My experience with the pricing for Ubuntu Linux is that I always use the free version, so I never paid for any installations or support.

What other advice do I have?

I have not used Ubuntu Linux's cloud-init capabilities for configuring or managing instances in cloud environments.

I don't know of any things that could be better with Ubuntu Linux, as everything works fine.

On a scale of one to ten, I would rate Ubuntu Linux a 10 plus.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


    reviewer2728158

Good compatibility and improvement needed in migration process

  • June 23, 2025
  • Review from a verified AWS customer

What is our primary use case?

I basically work only in Linux because I'm a Linux system administrator, so I preferably only work in Linux systems.

I'm basically a system admin in the Linux domain, and I work in EC2 instances only. My work revolves around Drupal websites, as I work in an organization that primarily focuses on Drupal websites. To run those Drupal websites, we use EC2 instances as our server, so that is the main expertise I have.

I am not exactly in development because I'm in operations, but that can come into the role itself because I'm involved in operations, not the development team itself.

What is most valuable?

I am currently using Ubuntu Linux internally in my company, and for customers too.

For long-term support, it has been good because in most enterprise environments, people still use Ubuntu Linux sixteen, which is quite obsolete now. Other enterprise versions do not support obsolete systems, so supportability is good in terms of Ubuntu Linux. For sustainability, it's quite a significant point of view for every organization. For us, Ubuntu Linux is the preferable way.

The documentation for Ubuntu Linux is quite extensive; you'll gain the information that we intend to, but you need to have the ability to navigate through the documents. That's very good knowledge that they provide, and that's a solid point from me.

Most people prefer Ubuntu Linux. If they want any specific tooling, such as SAP applications, people use SUSE or Red Hat for specific hybrid infrastructures related to security. If people want reliability and flexibility to run anything, they use Ubuntu Linux. Compatibility with hardware is very good with Ubuntu Linux; I have seen very few issues regarding compatibility.

The first advantage is that it's price-efficient as far as the enterprise version is concerned. There's not a very big difference, but if you are running ten to twenty thousand fleets, those few dollars could mean a lot for some organizations. The second advantage is compatibility with any hardware, and the third is reliable OS updates and support.

Any Linux is scalable in terms of capacity, and on a day-to-day basis, we use scalability options with the help of Kubernetes clusters. It's very convenient to scale it up to any form needed because Ubuntu Linux itself is a lightweight OS.

What needs improvement?

For long-term support, it has been good because in most enterprise environments, people still use Ubuntu Linux sixteen, which is quite obsolete now. Other enterprise versions do not support obsolete systems, so supportability is good in terms of Ubuntu Linux. For sustainability, it's quite a significant point of view for every organization. For us, Ubuntu Linux is the preferable way. For others, it might not be, so that is quite a subjective matter itself.

The pinpoint of the problem is that they take time because they need specific information. We need to go to AWS first, and then they'll contact the Ubuntu Linux support team itself. This creates a two-way hop for us, which is why it's not that great. It's not really Ubuntu Linux's problem but rather the way we are accessing Ubuntu Linux.

The migration part when migrating an application or one version of Ubuntu Linux to another is quite hectic. During the process, one or many applications might crash. That is something they could handle themselves, but I don't think that's something Ubuntu Linux will look into. During a migration project that I was handling, Ubuntu Linux was not completely compatible for the migration process from one application to another. This is an area they could improve in migrating from minor versions to major versions.

For how long have I used the solution?

I have been working with Ubuntu Linux for three years now, and I've used different flavors from sixteen to twenty-two, and now it's the latest focal, which is twenty-five.

What do I think about the stability of the solution?

For me, it's quite simple because we don't frequently update the stack itself. For many people, it is subjective because if you're running very dynamic applications, not only on Ubuntu Linux but any Linux systems, it can be quite subjective based on the applications they are using. If updates happen frequently, no system would be stable without tuning it every time there's an update. For us, it's quite reliable in terms of stability.

What do I think about the scalability of the solution?

Any Linux is scalable in terms of capacity, and on a day-to-day basis, we use scalability options with the help of Kubernetes clusters. It's very good as there is no technical reasoning against it because Ubuntu Linux itself is a lightweight OS, so it's very convenient to scale it up to any form needed.

How are customer service and support?

The main issue is that they take time because they need specific information. We need to go to AWS first, and then they'll contact the Ubuntu Linux support team itself. This creates a two-way hop for us, which is why it's not that great. It's not really Ubuntu Linux's problem but rather the way we are accessing Ubuntu Linux.

How would you rate customer service and support?

Positive

What other advice do I have?

I would rate Ubuntu Linux a 9 out of 10. Any Linux is scalable in terms of capacity, and on a day-to-day basis, we use scalability options with the help of Kubernetes clusters. It's very good as there is no technical reasoning against it because Ubuntu Linux itself is a lightweight OS, so it's very convenient to scale it up to any form needed.

The migration part when migrating an application or one version of Ubuntu Linux to another is quite hectic. During the process, one or many applications might crash. That is something they could handle themselves, but I don't think that's something Ubuntu Linux will look into. During a migration project that I was handling, Ubuntu Linux was not completely compatible for the migration process from one application to another. This is an area they could improve in migrating from minor versions to major versions.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


    PrashantSharma

Performs efficiently but requires overcoming a learning curve

  • June 05, 2025
  • Review provided by PeerSpot

What is our primary use case?

I am mostly dealing with Ubuntu Linux systems currently. Instead of using Windows, we have been given Ubuntu Linux, and that is what we have been using for our day-to-day activities. When we were due for an update, we switched from Windows to Ubuntu Linux, which has been a few months ago.

What is most valuable?

I believe everything works faster than it used to in Windows. I have never experienced a crash on Ubuntu Linux. The system works great with perfect stability.

What needs improvement?

There were some initial issues with logging into the system, but I do not remember much about them now. Currently, there are no issues. I do not think Ubuntu Linux has a robust documentation library.

For how long have I used the solution?

I am probably not in a place to say much about this as I have only been using it for a few months.

What do I think about the stability of the solution?

I have never experienced a crash on Ubuntu Linux. The system has been completely stable, which makes it deserve a perfect score. The system works great without any crashes.

How are customer service and support?

IT helps at times, so that is who we reach out to. It was our IT support person who helped us out. We have never had to reach out to Ubuntu Linux directly.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have not been working with Microsoft products recently. I have been working with other tools. I have not touched any Microsoft tools this year. Last year, I used Microsoft products minimally.

What was our ROI?

I am not sure about the return on investment. The higher-ups would likely know if they saved money since Microsoft is licensed while Ubuntu Linux does not require a license.

What other advice do I have?

There are many differences between Ubuntu Linux and Windows as they are totally different systems. You need to have more knowledge about Linux before using Ubuntu Linux. Although it is designed as a desktop system, basic knowledge is still required. Windows can be used by any layman, which is the main difference.

I do not know much about security breaches or potential issues. The Wi-Fi and wireless capabilities work perfectly fine.

Excluding the learning curve, I would rate it a 10. However, considering the learning curve, I would give it a six or seven.

My advice would be to have patience.

Overall rating: 10 out of 10.


    Kadir Kokcu

Supports a wide range of features and offers a highly stable user experience

  • May 14, 2025
  • Review provided by PeerSpot

What is our primary use case?

I use Ubuntu Linux for application servers in my daily operations.

I run web applications on Ubuntu Linux.

For application servers, I find Ubuntu Linux very useful.

I have a project on Ubuntu Linux that uses Nvidia graphic cards for AI purposes, such as Google Maps, where car cameras collect images while running on the road to build a map and recognize shop names and locations.

What is most valuable?

I find Ubuntu Linux to be a stable operating system and open-source, supporting almost all features as expected for an operating system, and it's widely supported by any open-source applications.

It is widely supported by almost all applications.

Ubuntu Linux continuously improves itself; it supports almost every new feature, and AI projects benefit from these developments, as well as every web-based project due to support for at least three or four web platforms such as Apache and Nginx.

What needs improvement?

Automation is very important for wide deployments, and Ubuntu Linux supports a lot of automation features, making it easy to deploy hundreds of applications. While Linux platforms are generally difficult to manage due to shell applications and lots of text files, automation handles these challenges and allows monitoring of the deployment process. This kind of development needs to be done, and the GUI could be better.

The GUI could be improved for beginner users.

For beginners, the GUI may be improved, but pro users use automation tools, scripts, and other options, so they don't need easy GUI tricks.

For how long have I used the solution?

I have been using Ubuntu Linux for at least 5 years.

What was my experience with deployment of the solution?

The initial setup deployment takes less than an hour.

What do I think about the stability of the solution?

During these 5 years, I have faced some minor issues with Ubuntu Linux, but not a major downtime.

What do I think about the scalability of the solution?

Ubuntu Linux is very scalable.

Which solution did I use previously and why did I switch?

Before working with Ubuntu Linux, I evaluated most other Linux operating systems such as Red Hat, SUSE, and others.

Red Hat is a very professional operating system, and many operating systems use Red Hat-based code, but I find Ubuntu Linux to be a bit easier and more widely used, possibly due to Red Hat's license limitations.

How was the initial setup?

For the setup of Ubuntu Linux, I would rate it eight out of ten for ease.

What's my experience with pricing, setup cost, and licensing?

Ubuntu Linux is almost free, but it has some professional services that require payment if you choose to use them. For a low-cost application server, Ubuntu Linux is a good choice, or for an enterprise-wide scalable operating system with professional services, you can select Ubuntu Linux at a reasonable price.

Which other solutions did I evaluate?

I may share a review on other Linux or operating systems such as Rocky, Kali, Oracle, and SUSE in one or two months.

What other advice do I have?

Currently, approximately 2,000 users are working with Ubuntu Linux in my company.

I plan to increase the usage in the future.

I strongly recommend Ubuntu Linux to most customers.

I would recommend it because it is very stable, supports almost every new feature, and almost all open-source projects, with easy support available from the web and professionals.

I rate Ubuntu Linux 9 out of 10.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other


    Azaz Qurershi

Using workstation features effectively with enhanced security

  • May 14, 2025
  • Review provided by PeerSpot

What is our primary use case?

I use Ubuntu Linux as a workstation to check my emails, to connect to people, to use Teams, to send mails, and to browse everything, similar to how we use Windows.

I use Ubuntu Linux as a replacement for Windows for everything. I use Teams, emails, Zoom, AnyDesk, and UltraViewer on it.

What is most valuable?

For system administration, I find it useful to connect to my Linux servers directly from the command line, and I create my virtual machines using VMware Workstation.

In terms of security, I am satisfied with Ubuntu Linux and I can rely on its security features more than I can with Windows.

What needs improvement?

There might be some features or limitations I would want to see improved, but I cannot think of any specific ones right now. It is easy to use.

The booting of Ubuntu Linux should be faster because I only have two minutes when I have calls, so it should complete more quickly.

For how long have I used the solution?

I have been working with Ubuntu Linux for four years.

What was my experience with deployment of the solution?

I have not faced any challenges with Ubuntu Linux such as integration or any other challenges.

What do I think about the stability of the solution?

I have not faced any challenges with Ubuntu Linux such as integration or any other challenges.

What do I think about the scalability of the solution?

I have not faced any challenges with Ubuntu Linux such as integration or any other challenges.

What other advice do I have?

I have not used Ubuntu Linux for AI as yet. My total rating for Ubuntu Linux is 9.


    reviewer2023968

Focus on system enhancements to improve usability

  • May 13, 2025
  • Review provided by PeerSpot

What is our primary use case?

Can you describe some of the use cases for this product and where or how it is used?

What is most valuable?

What are some of the most valuable features in your opinion with Ubuntu Linux?

What needs improvement?

What areas could be improved with Ubuntu Linux in your opinion?

Where can they continue to improve and where can they focus their energy moving forward regarding improvements?

What was my experience with deployment of the solution?

Since you mentioned it was easy to install, how long does it take to deploy the product?

Can one person complete the deployment?

How are customer service and support?

How would you rate their customer service or the technical support with Ubuntu Linux? Have you ever used it?

There is substantial documentation and community support available.

Which solution did I use previously and why did I switch?

What would you say are some main differences between Ubuntu Linux and other Linux products that you have used?

What about the implementation team?

Are you the only one who is maintaining it, or how many people maintain the product?

What was our ROI?

Can you describe any cost savings or productivity boosts you have realized by using Ubuntu Linux?

What's my experience with pricing, setup cost, and licensing?

What are your thoughts on how Ubuntu Linux is priced?

Which other solutions did I evaluate?

Is CentOS something you used recently in the last year?

What other advice do I have?

Do you still have experience with Windows and Linux products?

Which Linux products are you familiar with? Is it Ubuntu Linux, SUSE, Rocky, or some others?

Does it require a lot of maintenance?

How does Ubuntu Linux support your AI or machine learning projects?

Would you recommend Ubuntu Linux to others and why?


    Mohammad Rosli Sukri

Users appreciate straightforward installation and rapid updates with excellent community support

  • May 09, 2025
  • Review from a verified AWS customer

What is our primary use case?

My main use cases for Ubuntu Linux include web servers, FTP servers, and DNS servers, mainly for server usage.

I am mainly using Ubuntu Linux in a virtualized environment; it is virtualized even on-premises, and obviously, in the cloud, it is virtualized. I typically do not install it as a bare-bones or direct install.

For the cloud, we are using Ubuntu Linux on AWS and internally, we are using it on VMware vCenter.

About half of my office, which is around 25 users, works with Ubuntu Linux. However, for the cloud application or workflow that we publish, we have around 300,000 users.

What is most valuable?

The features of Ubuntu Linux that I find most useful and beneficial are the automatic Yum update repository and making software updates easy.

There are automatic update repositories in Ubuntu Linux.

Regarding the specific scenario where security features of Ubuntu Linux have impacted my operations positively, I don't think there's any specific instance, but the main aspect of Ubuntu Linux is that the updates in terms of security are very fast, and it is very easy to deploy. This would be defined as a positive outcome.

What needs improvement?

I recommend improving Ubuntu Linux's version upgrade process. The community has provided support with a community repository that would upgrade the particular version for you, but I don't see that as a paid subscription or paid support from Ubuntu Linux.

Increasing the legacy support for older software would be a good improvement for Ubuntu Linux in the next release.

The problem with the license costs for Ubuntu Linux right now is due to currency exchange, as everything is based on US dollars. If the support could be priced locally and fixed for a number of years, it would be better. The fluctuations of the US dollar and global economic uncertainty make it difficult, but if they could lower the price by about 10%, it would be significant for developing countries like Malaysia.

For how long have I used the solution?

I have been working with Ubuntu Linux for more than five years.

What was my experience with deployment of the solution?

I do not face a lot of issues integrating Ubuntu Linux with my existing infrastructure, as it is quite popular as a Linux distribution. However, the versioning can sometimes confuse people between the LTS version and the standard version, and this is where problems happen because they're not using the long-term support (LTS) version.

The issue with the version is that some applications become deprecated or no longer supported, which can lead to situations where updating or upgrading certain applications might break them. For example, I was using WordPress, but when I upgraded to a newer version of Ubuntu Linux, WordPress broke due to the fact that some of the components are updated and WordPress itself doesn't support the updated application yet.

Apart from this challenge, I have not faced any other problems; in terms of operating systems, Ubuntu Linux is quite easy to use and has a lot of documentation. The only problem arises during major version upgrades when some non-Ubuntu applications might not work after the update.

What do I think about the stability of the solution?

I don't have any advice or input on making Ubuntu Linux more stable, as I find it very stable. I've installed it in the cloud, on-premises, and in my own virtual machine.

What do I think about the scalability of the solution?

We are planning to increase the usage of Ubuntu Linux in the future while also evaluating the use of Amazon Linux.

How are customer service and support?

For technical support, I would give it an eight out of ten because I don't really need to rely on their technical support; most of the information is available in forums or the public domain.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We are exploring Amazon Linux because it's on Amazon, and running its own version of Linux might provide additional benefits that we can gain; that's why we are conducting this study.

How was the initial setup?

Ubuntu Linux is very easy to set up for me personally.

I would probably rate the setup experience of Ubuntu Linux an eight or a nine out of ten.

It takes about 15 minutes for the basic install of Ubuntu Linux and another half an hour for the updates.

What other advice do I have?

I expect that if there are loyalty discounts, such as if there is some program for long-term users, that would be great, but they currently don't have such a program.

There should definitely be a loyalty program for long-term users of Ubuntu Linux.

I am not informed if Ubuntu Linux supports any AI-driven projects, as I don't visit the Ubuntu website often and I don't subscribe to any of their mailing lists, so if Ubuntu is doing AI initiatives, I am not aware of it.

I request a 10% discount because that would help offset the costs associated with currency exchange and transfer charges.

I recommend those who want to use Ubuntu Linux to go download the installation image and try to install it on their PC or in their virtualized environment first.

Ubuntu Linux is very easy to use because the installation process is quite straightforward and the GUI is very nice, making it very precise.

I mentioned that legacy support should be increased for older software, but this is a business decision, and my company is also dropping legacy support due to cost.

I would rate Ubuntu Linux a nine out of ten as a total rating.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?


    Prashanth D

Facilitate remote troubleshooting with built-in package support

  • April 30, 2025
  • Review provided by PeerSpot

What is our primary use case?

Most of our customers use Ubuntu Linux to host their websites. We configure Apache or Nginx and troubleshoot them. If their applications are down, we check the servers. If the server goes down or there is an issue, we look into them.

What is most valuable?

Ubuntu Linux is user-friendly through the command line. The packages inside the repository are built-in, which allows for easy installation from the server environment without relying on third-party applications. Additionally, Ubuntu Linux supports remote troubleshooting via SSH, allowing connection from anywhere, which is beneficial for troubleshooting server issues.

What needs improvement?

We face minor issues with the regular upgrade; manual upgrades are required. There have been network configuration issues, specifically with netplan.yaml. Unlike CentOS, Ubuntu Linux lacks an easily accessible inbuilt repository where dependencies or packages are easily found.

For how long have I used the solution?

I have been working with Ubuntu Linux for about one and a half years.

What was my experience with deployment of the solution?

Deploying on-premises can take about twenty minutes, but with a good network, it can be faster. For cloud deployments via our jump servers, it takes less than ten minutes.

What do I think about the stability of the solution?

I have had no issues with the stability of Ubuntu Linux.

What do I think about the scalability of the solution?

I find Ubuntu Linux scalable with no complaints.

How are customer service and support?

The support can be tough as immediate answers are not always available. However, Ubuntu Linux has a comprehensive knowledge base for self-help.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We have experience using CentOS. It allows direct root login, offering root privileges immediately.

How was the initial setup?

The initial setup of Ubuntu Linux is easy.

What's my experience with pricing, setup cost, and licensing?

The cost is not much, and I am not sure about the licensing cost because a separate team handles it.

Which other solutions did I evaluate?

We have used CentOS and are familiar with it.

What other advice do I have?

I would recommend using Ubuntu Linux as it is easy to handle. The biggest benefit is the ability to connect through SSH for remote troubleshooting. My total rating for Ubuntu Linux is ten out of ten.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other


    Tac-Mac

Ensures a seamless and secure environment for development with exceptional integration and support

  • April 28, 2025
  • Review provided by PeerSpot

What is our primary use case?

I have been using Ubuntu Linux as the primary operating system for our developers and many people we work with.

What is most valuable?

Ubuntu Linux is the most secure option on the market. For business-focused people, a Mac is preferred, but for developers, Ubuntu Linux is better. Ubuntu Linux's good desktop experience makes it easy to use even if you are not comfortable using the command line. It has excellent integration with development tools, including CI/CD and Atlassian products. Most of our code development occurs on Ubuntu Linux, and it integrates deeply with development pipelines, making it straightforward to manage. Additionally, Ubuntu Linux's parent company provides canonical pipelining for machine learning, ensuring compatibility and efficiency.

What needs improvement?

In the past, OpenOffice was a pain point on the Ubuntu Linux side, but now, because everything has moved to online platforms like Google Cloud or Microsoft Cloud, it's not a problem anymore.

For how long have I used the solution?

I have been working with Ubuntu Linux for approximately fifteen years.

What do I think about the stability of the solution?

Ubuntu Linux is very stable. It works as expected without any major issues.

How are customer service and support?

I have not contacted Ubuntu Linux directly. We had some communication through a customer where the canonical product was considered for machine learning, but not directly.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We are a no Windows company, using Mac or Ubuntu Linux only.

How was the initial setup?

I have deployed Ubuntu Linux hundreds of times. It can take from an hour to a few days depending on the server. However, scaling is straightforward without any issues.

What other advice do I have?

Keep my review anonymous. I rate Ubuntu Linux as a ten out of ten; it's a perfect tool with no issues. The overall solution is rated ten out of ten.

Which deployment model are you using for this solution?

On-premises


    Thong Nguyen

Open-source nature enables flexible programming and device integration

  • April 28, 2025
  • Review provided by PeerSpot

What is our primary use case?

I primarily use Ubuntu Linux for programming in embedded systems. My laptop runs Ubuntu Linux, and I have installed various IDEs and open-source software on it. For microcontroller programming, I utilize AVR and STM32. In addition, I design electronic circuit boards using KiCad.

What is most valuable?

Ubuntu Linux is lightweight, fast, and works seamlessly with command-line terminals. It is resource-saving and suitable for automation through scripting. Additionally, Ubuntu Linux's open-source nature supports community contributions, bolstering its development and support ecosystem. This flexibility allows for efficient programming and integration with various devices.

What needs improvement?

While Ubuntu Linux offers flexibility, it can lack support, especially when utilizing new versions. Stability issues occur when integrating new components due to physical or technical challenges. Additionally, I would like to see more flexibility in integrating Ubuntu Linux with newer devices, particularly in terms of CPU performance, RAM upgrades, and power-saving features.

For how long have I used the solution?

I have been using Ubuntu Linux every day for over three years.

What was my experience with deployment of the solution?

I face no significant challenges during Ubuntu Linux deployment. For example, setting up Ubuntu Linux on a Raspberry Pi involves a simple process of copying Linux onto an SD card, which takes about five minutes. However, configuring Ubuntu Linux for a server setup can be more complex and time-consuming, requiring up to a week.

What do I think about the stability of the solution?

Ubuntu Linux is generally stable, though there can be occasional issues with new hardware integration. Previously, I encountered downtime due to a new switch core integration, which resulted from physical cable problems rather than software issues.

What do I think about the scalability of the solution?

Ubuntu Linux is scalable. In a server environment, it can seamlessly adapt to increased customer demand. Alarms help monitor resource usage, allowing for timely responses to scaling needs.

How are customer service and support?

I utilize community resources and ChatGPT for support. The community around Ubuntu Linux is beneficial, providing answers to questions and assisting with issues.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I have previously used Windows. Windows is a closed system, which makes flexibility and integration with various devices challenging compared to the more flexible open-source nature of Ubuntu Linux.

How was the initial setup?

Ubuntu Linux setup is straightforward, with documented guidelines. It includes backing up systems regularly, automating processes through scripts, and ensuring stable configurations for different use cases.

What's my experience with pricing, setup cost, and licensing?

Ubuntu Linux is open-source, leading to cost savings through its free availability. Its resource efficiency further reduces costs by optimizing system performance.

Which other solutions did I evaluate?

During discussions, I've worked with both Windows and Ubuntu Linux, comparing their features and capabilities.

What other advice do I have?

I recommend using Ubuntu Linux for its faster processing capabilities and lightweight nature. Ubuntu Linux is ideal for tasks demanding high performance and flexibility. It's highly customizable, making it suitable for a wide range of applications, from server environments to embedded systems. My overall rating for Ubuntu Linux is eight.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other