Air Inc
Air Labs, IncReviews from AWS customer
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Finally, a File Sharer That Doesn't Make My Clients' Eyes Glaze Over
What do you like best about the product?
Let's be honest, sending a client a link to a folder full of files in Dropbox or Google Drive is...functional. But it's also about as inspiring as a blank spreadsheet. As a creative, I've always felt a disconnect between the work I'm proud of and the clunky way I've had to present it. That's what led me to try Air Inc., and for the most part, it's been a game-changer.
The biggest win for me has been the visual-first approach. Instead of a list of filenames, Air presents everything in a clean, Pinterest-style board. This has been a lifesaver when sharing mood boards, design concepts, or a batch of photos with clients. They can see everything at a glance, and it just looks more professional. The ability to create a custom-branded share link is a small touch, but it makes a big difference in the client experience.
When it comes to the nitty-gritty of collaboration, Air holds its own. The commenting feature, especially the ability to drop a pin on a specific part of an image or leave a time-stamped comment on a video, has cut down on so much back-and-forth. No more "in the third version of the file, at about the 15-second mark..." emails. It's all right there, on the file itself.
I was also pleasantly surprised by how well it handles large files. I frequently work with large video files, and while I've occasionally noticed a bit of lag on multi-gigabyte uploads, it's been far more reliable than other services I've used.
Overall, Air has been a fantastic tool for my business. It's made the process of sharing files and gathering feedback from clients so much smoother and more professional. If you're a creative who's tired of the "folder of files" approach, I'd definitely recommend giving it a look. It's a bit on the pricey side, but for the improvement in my client workflow, it's been worth it.
The biggest win for me has been the visual-first approach. Instead of a list of filenames, Air presents everything in a clean, Pinterest-style board. This has been a lifesaver when sharing mood boards, design concepts, or a batch of photos with clients. They can see everything at a glance, and it just looks more professional. The ability to create a custom-branded share link is a small touch, but it makes a big difference in the client experience.
When it comes to the nitty-gritty of collaboration, Air holds its own. The commenting feature, especially the ability to drop a pin on a specific part of an image or leave a time-stamped comment on a video, has cut down on so much back-and-forth. No more "in the third version of the file, at about the 15-second mark..." emails. It's all right there, on the file itself.
I was also pleasantly surprised by how well it handles large files. I frequently work with large video files, and while I've occasionally noticed a bit of lag on multi-gigabyte uploads, it's been far more reliable than other services I've used.
Overall, Air has been a fantastic tool for my business. It's made the process of sharing files and gathering feedback from clients so much smoother and more professional. If you're a creative who's tired of the "folder of files" approach, I'd definitely recommend giving it a look. It's a bit on the pricey side, but for the improvement in my client workflow, it's been worth it.
What do you dislike about the product?
It's not all perfect, though. The one thing that bugs me is that the interface, while beautiful, isn't always intuitive for new users. I've had a couple of clients who were a bit confused at first and needed a little hand-holding to figure out how to leave feedback or download files. Also, while the AI-powered search is great in theory, it can be a bit hit-or-miss in practice.
What problems is the product solving and how is that benefiting you?
Having an issue way to have clients share image and files some which are too large for email.
4 Years of use
What do you like best about the product?
I enjoy how user friendly it has become.
What do you dislike about the product?
My Clients struggle to download the content.
What problems is the product solving and how is that benefiting you?
Getting my Clients their contnet at the highest quality
Air keeps it organized
What do you like best about the product?
It keeps all our photos and files in easily accessible location which we can diversify with titles and folders for further organization. The Search bar is very useful feature as well.
What do you dislike about the product?
I can't think of any current downsides aside from potential space conflicts if you're uploading large amounts of videos or size intensive files.
What problems is the product solving and how is that benefiting you?
Keeping our team organized with our content and vision.
Powerful Tool for Video Marketing Teams
What do you like best about the product?
I use Air frequently with one of my largest clients and find the app to be very competitive with peers like Google Drive and Dropbox. It has integrated very easily into my work flow with a highly intuitive and responsive design.
One of my favorite features is the fact that AIR automatically generates proxies that are easily downloadable. This can be a massive time saver when dealing with high quality production hand offs.
Commenting and sharing also works very well.
One of my favorite features is the fact that AIR automatically generates proxies that are easily downloadable. This can be a massive time saver when dealing with high quality production hand offs.
Commenting and sharing also works very well.
What do you dislike about the product?
The scrubbing especially on thumbnails can be a bit buggy sometimes. This feature working consistently would be a game changer for quickly identifying what I need before downloading.
What problems is the product solving and how is that benefiting you?
Sharing and collaborating around projects
Visually dynamic file organization
What do you like best about the product?
I like the fact that Air has thumbnails that allow you to see all your files easily, much better than Dropbox. I also like how you can migrate directly from Google Drive or Dropbox. I've reached out to customer service in the past and they have been helpful with integrating asset tagging into my system of organization. I use it daily for file retrieval and it's been pretty easy to integrate into our existing systems.
What do you dislike about the product?
I don't like how it doesn't autopopulate with custom fields/tags when you drop a file into a subboard. Sometimes it becomes really tedious to see what's tagged and not. It's been hard to implement everything with how tedious it can get.
What problems is the product solving and how is that benefiting you?
- Easy visual way to see photo and video assets
- Makes it easier to retrieve photos and videos
- Quick share links
- Makes it easier to retrieve photos and videos
- Quick share links
Great platform for asset management
What do you like best about the product?
We have been using Air for a few months and I really love it. It has enabled my small team to organize our digital assets in a very easy and intuitive way. So much better than Google Drive. I love the ease of use and sharing. Tagging and organizing files works great. I love that you can add files to different boards without creating duplicate files.
What do you dislike about the product?
Really, no downside for us so far at all.
What problems is the product solving and how is that benefiting you?
Organizing digital assets, primarily video and image files, in a very easy to use way. It enables us to share specific files with vendors and collaborators without copying files.
Absolutely love Air!!
What do you like best about the product?
I've used quite a few asset management softwares in the past and Air is hands-down the best one for creatives. The custom fields and filters make it super easy to organize and find assets. Adding a field for whether something has been approved or not has been game-changing to the way my team works. The version feature is fantastic and makes it super easy to flip back and forth between versions. The desktop app is great too, and saves a significant amount of time by not requiring the upload/download of every file individually. And the share links are very handy for sharing files with external people. The customer service team is super helpful too and is always quick to answer any questions I have. I also appreciate the changelog where I can see what they're working on and even suggest changes of my own. It really feels like they take their users' feedback into consideration.
What do you dislike about the product?
Definitely wish some of the AI features were included in the pro plan, but I get it. The desktop app could use some work but I think it's still in beta mode so hopefully some of those wrinkles get sorted out! Sometimes the commenting and annotating can get glitchy, but other than that, nothing bad to say.
What problems is the product solving and how is that benefiting you?
Coming from Dropbox, Air feels like it's geared way more towards Creatives. I like that files save as new versions and aren't completely overwritten. This is especially great when working collaboratively or needing to go back to previous versions to compare. The custom fields are great, we've added an Approved/Needs Editing/To Approve custom filter which makes it super easy for the team to see at a glance what the status of an asset is, ensuring nothing goes live that isn't approved.. The Content Collection form is super easy. We used to have a group chat that team members (that aren't apart of the creative team) would send customer images to and then someone would have to upload manually. With the Content Collection form, we've been able to send that out to all employees and they can upload the images directly and also add a custom field for what the product is and include the customers review. The creative team can then use those assets for social media and easily have the customer's review to post as well! Overall, just an awesome platform that I've recommended to so many people
Easy Asset Management
What do you like best about the product?
Straightforward organization of assets with an ease of sharing files with internal & external parties.
What do you dislike about the product?
Collection of information from people who upload files (ie name, email address) could be improved.
What problems is the product solving and how is that benefiting you?
Air is solving the problem around the organization & sharing of assets. This benefits us through keeping the wide variety of materials we make frequent use of findable & shareable very easily.
Streamlined Search and User-Friendly Navigation
What do you like best about the product?
I find Air incredibly intuitive and easy to use, especially after transitioning from Google Drive. Its seamless integration and the tagging system make finding and storing files much easier. The visual element of thumbnails when searching is beneficial, making it straightforward to locate the needed assets. I appreciate the ability to favorite folders, streamlining navigation for essential files. Overall, it is more search-friendly compared to other cloud services I've used, which significantly benefits my workflow.
What do you dislike about the product?
I occasionally find the process of sharing links a bit complicated, as it requires extra attention to ensure the correct link is shared. I also experience some difficulty in identifying and managing duplicate folders, which can lead to unintentional duplication. Additionally, I believe that incorporating AI into the search functionality could significantly enhance its capability, such as allowing more intelligent searches similar to iOS photo search, and better handling of duplicates and file organization.
What problems is the product solving and how is that benefiting you?
I find the product simplifies file searching and storage, making navigation quick and easy, especially with its visual tagging system.
Very easy to use and allows me to manage creative content efficiently
What do you like best about the product?
How easy it is to collaborate on a working project.
What do you dislike about the product?
nothing. I am enjoying using the software
What problems is the product solving and how is that benefiting you?
It is solving the need for back and forth messages on other platforms about creative changes needed. It also allows us to manage our assets in one place in collaboration as a team
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