Air Inc
Air Labs, IncReviews from AWS customer
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Love using air for creative ops Automation
What do you like best about the product?
Air makes it really easy for our remote team to align on and in a virtual workspace and share content and collaborate as well.
What do you dislike about the product?
Would love to figure out how to use it best with customer success initiatives
What problems is the product solving and how is that benefiting you?
Sharing digital assets with team and vendors for our menus and trainings.
Workflow Upgrade!
What do you like best about the product?
Air has really leveled up the efficency of our marketing team's workflow. We went from trying to find all of our videos in a messy google drive to a easy, more visual workflow in Air. It has become the best way for us all to share ideas, creatives, and any other important resources we need!
What do you dislike about the product?
Not much I dislike about air other than some of the little details on renaming folders, etc. Not enough for me to even complain about.
What problems is the product solving and how is that benefiting you?
It is solving the disorganization of ads. We used to struggle to find all of our creatives in one place but Air makes it easy to locate our assets and discuss what we want to create on a weekly basis.
Strong start and heading in the right direction!
What do you like best about the product?
Great asset management, clean interface, improves sharing and organization. Great auto-tagging and searchability. Customer Support was the best I've experienced on any platform.
What do you dislike about the product?
Still growing and improving, some features need further development. ie: no ability to set a focal point when exporting assets to different formats, tags are a bit challenging to work with.
What problems is the product solving and how is that benefiting you?
Consolidation of all of our assets, no more hunting between dropbox folders, GDrive, etc. Better sharability of assets across the organization and externally.
Easy and Efficient Image Management
What do you like best about the product?
Air provides an amazing one-stop-shop for our company to store and organize image files. The customized tagging feature allows us to easily and quickly find images that might otherwise take forever with a typical drive-folder structure. We also heavily use the commenting and versioning features to collaborate with team members and track image updates. It's the perfect tool for effective image management!
What do you dislike about the product?
No dislikes! They welcome customer feedback and ideas, and are committed to improving existing features and rolling out new features. Customer support is also very responsive when we have questions.
What problems is the product solving and how is that benefiting you?
Air is working on a more robust search feature, which will allow it to pull from different fields and include symbols. This will help our team members who aren't as familiar with the platform and the "tips and tricks" our daily users know.
Feel like I've been waiting on this tool my whole life
What do you like best about the product?
it's a visual, easy to navigate, storage solution for creative assets that makes life so much easier than digging through endless folder and trying to figure out if photos, documents, contracts, and videos were all stored in the same place
What do you dislike about the product?
I feel like the ai tagging could be a bit better but this is something I assume will only improve with time. I also DO wish there was a solution for storing documents that aren't photo/video somewhere but I also know that kind of defeats the purpose. Would just make it easier to have a one-stop storage solution
What problems is the product solving and how is that benefiting you?
Photo, video, paid social asset storage and access
The perfect solution for image collaboration and organization
What do you like best about the product?
Extremely easy to use and intutive. I've tried many programs to organize and collaborate on images and this is by far the best one. The customer service/chat is excellent. You talk to real people when you have a question and it is so easy to get an answer right away. I highly recommend this to anyone looking for a remote way to view, select, make notes, etc on images.
What do you dislike about the product?
So far only one downside (which I have told their support and they are working on it!!) - when you move an image to a new board it removes the comments. However, when you move it back to the original board it restores the comments, so it does not truly delete anything :)
What problems is the product solving and how is that benefiting you?
It is a great way to share images with my retouchers and colloborate with them remotely. It is also an excellent way to stay organized with use of tags, sub boards, etc. You can assign tasks within each image as well.
Night & Day vs. Dropbox
What do you like best about the product?
Air's smart search, visual interface, and custom fields are game-changing for managing assets vs. something like Dropbox! Air empowers cross-functional teams to easily find assets for ad creation, decks, partners, etc and the sharing functionality entirely replaces using a 3rd party tool like WeTransfer for larger folders of assets.
What do you dislike about the product?
Relatively minor, but hoping that the Saved Filter functionality gets added to Boards so Boards can be auto-populate with new assets based on the selected custom field(s) [ex. Campaign Field: Holiday 2023].
What problems is the product solving and how is that benefiting you?
Organizing years worth of assets and empowering team members to access them without navigating endless sub-folders or clunky searches in Dropbox or bothering Creative Team members.
Wonderful Platform
What do you like best about the product?
I like Airs Clear UI and visual simplicity.
What do you dislike about the product?
I think the least helpful thing is the inablity to open content in a new window via a shortcut or right click. When trying to compare various assets in differnt locations this becomes difficult.
What problems is the product solving and how is that benefiting you?
Air keeps things orginazed for us,.
Great Software for Organization within a fast paced company
What do you like best about the product?
Air really helps us keep tabs on all our current and pending work, it is easy to share assets and also connect Air to shopify. It was very easy to implement air into our current workflow. I also know my coworker loved meeting with Air's customer support representatives. We now use air for all our creative assets, and it has become part of our daily routine.
What do you dislike about the product?
I wish you could look up multiple tags at once without excluding exact matches.
What problems is the product solving and how is that benefiting you?
Air makes it a lot easier for us to managae and look up images. We use a NAS system to maintain all our assets, but it was becoming hard to find products within model images customers were asking for. This has cut our work in half.
Air has been a great asset for my team.
What do you like best about the product?
I like how easy it is to share files internally and externally at my company. It's a secure way to store and share assets. I also like how easy it is to stay organized and search for files within sub-boards. When my company was implementing Air, we had great support form our representative. She was there any time we needed help and whenever an issue came up, she was quick to pass it on to the technical team.
What do you dislike about the product?
They offered to give an Amazon gift card for my review and never did.
What problems is the product solving and how is that benefiting you?
Air solves the problem managing our digital assets internall and externally. It really helps when it comes to sharing assets with external clients. It's secure and helps us separate our confidential internal assets from what we share publicly.
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