Air Inc
Air Labs, IncReviews from AWS customer
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Surprisingly Powerful Bang for Buck
What do you like best about the product?
Given that the basic level is free, there are a lot of great, useful features that similar platforms charge enormous amounts of money for. It's easy to batch upload, tag and share and my team found the basic layout to be user friendly and easy to navigate.
What do you dislike about the product?
I am struggling with sharing collections of photos without having to duplicate them to an entirely new board. I want to be able to select a variety of photos from various boards and share them externally without having to duplicate them or share the entire boards. There may be a solution to this, but I haven't quite figured it out just yet. Regardless, I am hopeful that it's meeting expectations in other areas.
What problems is the product solving and how is that benefiting you?
Centralization of our assets.
AIR Digital Asset Management System - Quick & User Friendly. Avoid those awkward "kick-off calls".
What do you like best about the product?
I recently had the pleasure of using the AIR Digital Asset Management system, which has exceeded my expectations in several ways.
Ease of Use:
One of the standout features of AIR is its user-friendly interface. As someone who deals with digital assets regularly, I found the system to be intuitive and easy to navigate. The learning curve was minimal, allowing me to quickly adapt to the platform and start managing my digital assets efficiently.
Customer Service:
The customer service provided by the AIR team is truly commendable. They were friendly and helpful during my initial interactions and went above and beyond by following up a few days later. This proactive approach demonstrated their commitment to ensuring user satisfaction and addressing potential questions or concerns.
Follow-up Support:
I was particularly impressed when the customer service team contacted me a few days after my initial system use. They wanted to check if I had any questions or needed further assistance. This level of attentiveness is rare and greatly appreciated, as it shows that AIR values its users and is dedicated to ongoing support.
Overall Experience:
The combination of an easy-to-use interface and exceptional customer service makes the AIR Digital Asset Management system a top-notch solution for anyone looking to streamline their digital asset management processes. The team behind AIR clearly has put a lot of thought into both the product and the user experience.
In conclusion, I highly recommend the AIR Digital Asset Management system to individuals and businesses alike. Its user-friendly design and outstanding customer support make it a valuable tool for efficiently managing digital assets. The AIR team's commitment to user satisfaction sets them apart in the digital asset management landscape.
Ease of Use:
One of the standout features of AIR is its user-friendly interface. As someone who deals with digital assets regularly, I found the system to be intuitive and easy to navigate. The learning curve was minimal, allowing me to quickly adapt to the platform and start managing my digital assets efficiently.
Customer Service:
The customer service provided by the AIR team is truly commendable. They were friendly and helpful during my initial interactions and went above and beyond by following up a few days later. This proactive approach demonstrated their commitment to ensuring user satisfaction and addressing potential questions or concerns.
Follow-up Support:
I was particularly impressed when the customer service team contacted me a few days after my initial system use. They wanted to check if I had any questions or needed further assistance. This level of attentiveness is rare and greatly appreciated, as it shows that AIR values its users and is dedicated to ongoing support.
Overall Experience:
The combination of an easy-to-use interface and exceptional customer service makes the AIR Digital Asset Management system a top-notch solution for anyone looking to streamline their digital asset management processes. The team behind AIR clearly has put a lot of thought into both the product and the user experience.
In conclusion, I highly recommend the AIR Digital Asset Management system to individuals and businesses alike. Its user-friendly design and outstanding customer support make it a valuable tool for efficiently managing digital assets. The AIR team's commitment to user satisfaction sets them apart in the digital asset management landscape.
What do you dislike about the product?
One of the main drawbacks of AIR is its rigid approach to customization. Users looking to tailor the platform to their needs may be hitting roadblocks. The system's one-size-fits-all approach can be restrictive, especially for businesses with unique workflows or specific industry requirements.
What problems is the product solving and how is that benefiting you?
We use AIR to share approved assets among our team members and our dealer network.
Very Intuitive & Flexible
What do you like best about the product?
The ease of use. Within 15 minutes I can explain the platfrom to a new team member and they are up and running.
What do you dislike about the product?
The main item that I would like to see is facial recognition, but my understanding is that the feature is in the pipeline.
What problems is the product solving and how is that benefiting you?
We were scattered in how we organized our visual assets (between individual hard drives, One Drives, etc...) but Air let us easily roll a single platform that everyone likes. And the link sharing makes it easy to share assets with the outside world.
Easy Onboarding and Flexible Plan with Air
What do you like best about the product?
I appreciate Air's ease of use, making onboarding and setup a breeze without requiring complicated processes. The search functionality is robust, aiding in quickly finding resources. Its cloud-based structure is ideal for our remote work setup, allowing seamless collaboration and user management from anywhere. Air provides significant storage options and is cost-effective, proving more affordable than other solutions. I love how it integrates smoothly with tools like Adobe Creative Suite and Figma. The flexibility in licensing, such as monthly plans, without long-term commitments is a big plus.
What do you dislike about the product?
I would really appreciate it if SSO could be included in our plan because we are very focused on security. Currently, while the Google sign-on is good, it doesn't fully meet our security requirements.
What problems is the product solving and how is that benefiting you?
I find Air simplifies our remote collaboration with easy access and asset management, enhancing cross-functional work. Its cloud-based platform resolves infrastructure limits, and it offers cost-effective solutions with secure permission control and seamless onboarding.
Creative Necessity
What do you like best about the product?
Every team has access to critical creative which eliminates pinch points during product launches and campaigns. It is easy for management to organize folders, share access, and keep everybody in the loop.
What do you dislike about the product?
If you don't start by organizing your assets, it can be easy to lose them once your account grows.
What problems is the product solving and how is that benefiting you?
Air is allowing the creative team to disseminate assets to multiple channels with ease.
Great free tools available
What do you like best about the product?
Some platforms make the free version of their software almost unusable, but Air has allowed us to store our photography assets easily within reasonable limitations.
What do you dislike about the product?
There is a storage limit on the plan I'm on, but I do think it's reasonable.
What problems is the product solving and how is that benefiting you?
It's giving us an easy way to store and see photos
So much value
What do you like best about the product?
I love how much just the free tier provides. It gives me the functionality I need and will easily scale when the time is right.
What do you dislike about the product?
Honestly nothing that I can think of. It's met my needs.
What problems is the product solving and how is that benefiting you?
I need a way to manage all of my digital assets. I don't have time to tag everything so I'm doing it on the fly. Air's AI works great to help me find pics I know exist and then tag them afterwards.
Easiest to use DAM
What do you like best about the product?
Air isn't just for better organization and tagging of assets, it also allows for really easy review and feedback on created assets, which is huge. At other jobs, we've had to use a different software to get time-coded feedback on videos, but Air puts it all into one place. It also plays back high quality and shows photos in a truer quality versus compressed, which is huge. Air is extremely user-friendly with little to no learning curve.
What do you dislike about the product?
I wish there was an alternative navigation of folders similar to G Drive, but that's a personal navigation preference.
What problems is the product solving and how is that benefiting you?
Digital asset management, and Air simplifies and makes it so easy and natural to organize. It goes beyond simple management, it has an integrated review flow which is huge.
Love Air for client reviews!
What do you like best about the product?
I love the simple design, easy to navigate, and the price point (free!)
What do you dislike about the product?
The folder structure and adding new videos is just a tad clumsy - asking me where I want to put my footage when I'm dropping it right in the folder I want it in seems like an unneccesary step. But other than that i have no complaints.
What problems is the product solving and how is that benefiting you?
Air is a great way to send videos to my clients for their review.
Air has been a very helpful tool for our team!
What do you like best about the product?
Air's standout feature is its ease of use and intuitive navigation. The ability to seamlessly share essentially a 'drive' with external contractors is a game-changer, and I find myself using it constantly. I also rely on the content collection tool for gathering UGC, which has been incredibly efficient. Air has become an essential part of my daily workflow, completely replacing Google Drive for me. Compared to Air, Google Drive feels clunky and outdated.
What do you dislike about the product?
I don't have any real complaints about Air. While some might say it's just a more polished version of Google Drive, for me and my team, it's absolutely worth it!
What problems is the product solving and how is that benefiting you?
Air helps me easily get content/resources to contractors and affiliates.
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