Air Inc
Air Labs, IncReviews from AWS customer
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Love the consistency in feature rollouts and updates!
What do you like best about the product?
I'm in the platform daily as the DAM administrator at my company. I really like that I can select specific folders and assets to sync locally to my Mac. And being able to create sub boards and reorganize files in the native Mac Finder window is an enormous time-saver for me. Their customer support has been excellent the couple of times I've needed it. They've been great at listening to my issues and actually understanding my use-case or imperative, and then communicating updates with incredible consistency. I also like that I can integrate it with some of my creative toolsets as well.
What do you dislike about the product?
I wish it showed the boards an asset was included in by default when you're viewing the asset in a general search. This would be another time-saver.
What problems is the product solving and how is that benefiting you?
File sharing for creative assets and working files that are always in sync to avoid duplication and errors. The ability to create version stacks with feedback and annotations to share with stakeholders.
Air is a lifesaver!
What do you like best about the product?
Air makes managing creative resources so much easier. Instead of digging through messy cloud drives or chasing down files over email, everything lives in one clean, visual workspace. You can upload, tag, comment, and share assets in real time, which keeps everyone on the same page and speeds things up. It’s super intuitive to use, and the search tools actually work—so you’re not wasting time hunting for that one version of a logo. Plus, with features like version control, custom permissions, and integrations with Slack and Adobe, your whole creative process becomes way smoother and more collaborative.
What do you dislike about the product?
Air is super useful, but it’s not perfect. If you're used to traditional folders and file systems, switching to Air’s more visual, tag-based setup can take some getting used to. It’s great for creative teams, but if you're dealing with a lot of non-visual or super technical files, it might feel a bit limiting. Also, while it’s great for organizing and collaborating, it doesn’t totally replace full-on project management tools—especially for bigger teams with more complex workflows. And since it's cloud-based, a slow internet connection can definitely slow you down. Plus, if you're working with a ton of large files, storage costs can start to creep up.
What problems is the product solving and how is that benefiting you?
As a graphic designer at ecoATM, Air has been a game changer for managing our creative assets. Before, we were juggling scattered folders, endless email threads, and trying to track down the latest version of a file—which slowed everything down. Now with Air, everything is in one place, organized visually, and easy to search. I can quickly find past campaign assets, collaborate with team members by leaving comments directly on files, and stay on top of version history without second-guessing if I’m using the right file. It’s made our creative process faster, more collaborative, and way less chaotic—giving me more time to actually focus on design work instead of file wrangling.
Great platform to store/organize company photos.
What do you like best about the product?
Tag features, organizational aspect, ease of use. Used across varies departments, and user friendly
What do you dislike about the product?
There is no dislikes that I can identify worth noting.
What problems is the product solving and how is that benefiting you?
Streamlining our photos across multiple brands
The tool our whole workflow centers around
What do you like best about the product?
I love the way i can give feedback on my coworkers cuts. Absolutely loved the new transcript feature, it's made our lives a thousand times easier.
Version control updates have been amazing in the last months.
Version control updates have been amazing in the last months.
What do you dislike about the product?
There seems to be a glitch with vertical video when you hover to skim through, it shows a broken mess, I hope it get's addressed soon.
What problems is the product solving and how is that benefiting you?
I use it to give rounds of feedback to editors and distribute content to our clients. It helps a lot with keeping the workflow organized and compact.
VP Brand experience
What do you like best about the product?
simplicity of sharing the links without having to download to see what's inside
What do you dislike about the product?
Air needs to add an easy way to export file names from their boards
What problems is the product solving and how is that benefiting you?
sharing large files easily and getting to view them before you choose to download.
Getting rid of several third party solutions with Air
What do you like best about the product?
file sharing and storing. Security and ease of use. we use it frequently as if it was our desktop folder and it's easy comfortable across different countries and several stakeholders.
What do you dislike about the product?
Sometimes search is not so intuitive, not so easy to find which is the exact folder where one specific item I'm looking at, is located.
What problems is the product solving and how is that benefiting you?
Secutity issues and file sharing when prior solutions like wetransfer and dropbox were used with all the consequent security and copyright issues. This is an actual workspace to help share resources with sales team, get resources from them, share creativity across agencies and approval stakeholders.
Great for team access to all photos
What do you like best about the product?
How easy it is to navigate, download, and share with team members. It is easy to learn as well- i found my way around quickly.
What do you dislike about the product?
I don't think there are any! it is much easier than dropbox which is what I used at my last company.
What problems is the product solving and how is that benefiting you?
Organization and Accessability
Easy to organize and tag files
What do you like best about the product?
Easy to tag, easy to organize. Ability to store large files. I like the interface - it seems from pretty user friendly.
What do you dislike about the product?
I wish it were more mobile-friendly. That is my only criticism: I struggle to download videos directly to my phone from Air, or it's a tedious process due to the large file sizes. Maybe there is some trick I am not getting.
What problems is the product solving and how is that benefiting you?
We have a team of people in different locations across the county who need to upload large files and access them. We also needed a better systems of organizing our files than what we were able to do in DropBox.
A very concise and useful tool for file management
What do you like best about the product?
Air is intuitive to use, and smooth to operate.
Uploads are really fast, also If you are playbacking videos there are no buffering problems.
Organizing directories is very easy as well.
I use Air daily as a part of my job.
Uploads are really fast, also If you are playbacking videos there are no buffering problems.
Organizing directories is very easy as well.
I use Air daily as a part of my job.
What do you dislike about the product?
I personally haven't encountered any memorable things to dislike about Air at the moment.
What problems is the product solving and how is that benefiting you?
It solves many problems that for example our previous cloud tools had.
Faster, easier and smoother for use.
Faster, easier and smoother for use.
The best digital asset manager I've ever used
What do you like best about the product?
Air is particularly good at asset management and avoids unnecessary duplicates. The use of boards and the way they've developed the file structure is SO functional. It makes regular File Explorer/Finder feel archaic it's so good. The search function and filters I've found to be all very functional and useful. Their support team has been great and they're particular good at listening to my role and my company's sometimes quite odd use cases and are always helping us develop solutions.
What do you dislike about the product?
My biggest issue with Air is that my coworkers often have issues uploading content from mobile devices, which we often need to do because to the nature of our work. The content collection forms I have people submit content through are most functional when people are using laptops with really really fast internet, which isn't always possible for us.
What problems is the product solving and how is that benefiting you?
My company needs to collect a lot of content from all around the world. The content collection forms allow us to get that content from internal and external contacts without giving unrestricted access to boards (albums) that we don't want them to. It also allows us to share content with our partners and we keep libraries of marketing materials. This asset manager has been the easiest for me to organize, communicate, and control access.
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