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Commercient review
What do you like best about the product?
It's easy to see where eveything is. Also easy to do some troubleshooting.
What do you dislike about the product?
We have it set up so that it syncs 4 times per day. I believe it can be optimized so it can capture more records per sync.
What problems is the product solving and how is that benefiting you?
It's transforming the data before it dropps the file into our other system so that the users doesn't have to do this manually.
SYNC helps us work efficiently!
What do you like best about the product?
SYNC has a team behind it that gets the job done right!
What do you dislike about the product?
It took a bit longer to get setup then intially expected, but they helped us figure out the process since we had never done a connection like this!
What problems is the product solving and how is that benefiting you?
It moves our Data from Salesforce B2B Commerces to our Sage500 ERP.
Commercient and AWS is a Revelation
Our integration, powered by AWS, has been a revelation. While we didn't directly purchase AWS services, its rock-solid stability, effortless scalability, and top-notch security shine through. We experience minimal downtime, handle growth seamlessly, and trust in AWS's security features. The wealth of AWS resources aids us in troubleshooting, making this integration a top choice for reliability and robust functionality
Commericent a top notch partner
What do you like best about the product?
The Commercient helped us intergrate quickly and without any complication. They under stood the process without tying other tech sources.
What do you dislike about the product?
Nothing to note everthing has been working great for the past 6 months.
What problems is the product solving and how is that benefiting you?
It is keeping our Salesforce data in sync with our ERP
Excellent Customer Service. Committed to Your Success
What do you like best about the product?
The implementation team was accessible, committed to my clients success and resolved any issues quickly.
What do you dislike about the product?
Honestly, I do not have anything negative to say about SYNC.
What problems is the product solving and how is that benefiting you?
SYNC was connected to an on-prem, antiquated version of SXe. With SYNC my client was able to have the line of site it need to fully develop their sales program. With SYNC the entire sales history was migrated into the CRM, we had all purchases imported and additional details, in addition, because Commercient has such a long standing relationship with Salesforce the subscription cost includes several Salesforce Managed Custom Objects (MCOs) which included even more data to help the sales team drive revenue.
Lost without it
What do you like best about the product?
Seamless, efficient and reliable. Sync elliminates any room for error when sedning from our CRM to Sage. Its easy to use and makes our day to day much more effecient.
What do you dislike about the product?
Not many, there can very rarely be an issue with the sync. This is always correceted when I raise a Ticket.
What problems is the product solving and how is that benefiting you?
It makes the handover from Sales to accounts quick and efficint, saving us time and eliminating any human errors if we were to manually input into Sage.
Commercient SYNC helped our company integrate our CRM and ERP.
What do you like best about the product?
Helps us communicate better to our customers now that we can connect our ERP data to our CRM.
What do you dislike about the product?
It was a little tricky to set up in the beginning, but that was mostly because I was a one man team managing it all.
What problems is the product solving and how is that benefiting you?
Connecting our ERP data to our CRM
Ahead of schedule, thorough communication
What do you like best about the product?
Delivered ahead of shcedule exactly what we expected
What do you dislike about the product?
There are no drawbacks to using SYNC. I'll use them every time.
What problems is the product solving and how is that benefiting you?
INtegration between ERP and CRM
Infor Visual to Salesforce
What do you like best about the product?
It has been a pleasure working with Commericent on the integration of our ERP and CRM systems. The success, application, and technical support teams have been extremely reliable in assisting with the integration. The Help Desk center streamlined timely support when needed.
What do you dislike about the product?
The feature I liked the least about Commercient Sync was the Customer Guided Implementation (CGI).
What problems is the product solving and how is that benefiting you?
SYNC is solving the need for manual data entry into our CRM system by syncing new records and updating existing records on a daily basis, which saves our team valuable time.
Commercient was the best solution we found (Sage to Salesforce)
What do you like best about the product?
It's a very affordable way to get almost live data from Sage to Salesforce. Helps make our sales team expenentially more effective.
What do you dislike about the product?
Had a few issues getting data in the right buckets during the sync but it was quickly remedied.
What problems is the product solving and how is that benefiting you?
It moves our ERP data to Salesforce
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