We use Red Hat Enterprise Linux for our applications. I use it for many applications, especially SAP.
We install it on the server so that we can install our applications running on that server.
Red Hat Enterprise Linux for SAP with HA and Update Services 8.8
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Offers good security and clustering but virtualization management and support need improvement
What is our primary use case?
How has it helped my organization?
The benefits I get from this operating system are that it's secure, easy to use, and stable.
What is most valuable?
I find the clustering feature of Red Hat Enterprise Linux the most useful. It helps us to cluster our application service to maintain high availability.
I access the knowledge base offered by Red Hat Enterprise Linux through their websites. The knowledge base is helpful to me.
The Image Builder is easy to set up, and overall, it is helpful to me.
What needs improvement?
I recommend that they improve their virtualization product, specifically the management console.
Support should definitely be improved.
What do I think about the stability of the solution?
I do not have any complaints with the stability of Red Hat Enterprise Linux.
What do I think about the scalability of the solution?
We use Red Hat Enterprise Linux in multiple locations. We are using it in the IT industry.
How are customer service and support?
I would rate their support a three out of ten. I find them slow to respond. The quality of support is not acceptable in the way they provide solutions.
How would you rate customer service and support?
Negative
How was the initial setup?
I manage Red Hat Enterprise Linux (RHEL) systems by installing it from the disk, specifically from a CD-ROM. It requires maintenance from our side. We have 11 people for maintenance in the team.
What was our ROI?
I have not seen a return on investment since I started using it. The cost is a reason for that.
What's my experience with pricing, setup cost, and licensing?
I find the cost of this solution expensive.
What other advice do I have?
I would recommend not using Red Hat Enterprise Linux because there are better products out there. I prefer SUSE because of the cost and other features.
I would rate Red Hat Enterprise Linux as four out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Good
What do you like best about the product?
Availability and speed
The seller's attention
The seller's attention
What do you dislike about the product?
The times when the download is performed
What problems is the product solving and how is that benefiting you?
No
The reason why I use RedHat
What do you like best about the product?
What I liked most about Enterprise Linux is that it is a solid and reliable platform.
What do you dislike about the product?
Being available for businesses is complicated for people who are just learning.
What problems is the product solving and how is that benefiting you?
License cost
Learning curve
Learning curve
Secure to work with
What do you like best about the product?
I like the fact that it's secure and stable out of the gate, there is great support for enterprice software that needs to run with as minimal downtime as posible
What do you dislike about the product?
The thing I like the least about RHEL is trying to get a licence to work with it in a home lab setting
What problems is the product solving and how is that benefiting you?
Its solving the problem of having a stable OS on servers with a ecosystem that is constantly getting better and better
Frequent need for updates and lack of stability can be problematic
What is our primary use case?
We use Red Hat Enterprise Linux across different versions, from six to nine, to run various applications. Our main area of focus involves using Satellite support to manage and patch both the Red Hat Enterprise Linux OS and specific applications like OpenShift and other products supported by Red Hat. We have multiple environments, including Azure, AWS, and a standalone eXs host.
What needs improvement?
Red Hat Enterprise Linux's patching process needs improvement, particularly in achieving consistency. Currently, when you patch, you might not have control over the timing, leading to different software packages ending up at different patch levels. This lack of consistency can make it challenging to manage and control the various components effectively. My background is in IBM AIX, so the patching is based on the technology level and the service pack level, so all the related patches stay at the same level.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux for ten years.
How are customer service and support?
I would rate the knowledge base offered by Red Hat as average. I would rate their support as a three out of ten.
How would you rate customer service and support?
Negative
Which solution did I use previously and why did I switch?
We also use IBM AIX. I prefer AIX, but Red Hat Enterprise Linux is cheaper. However, IBM has real technical support. You can call a 1-800 number and get a technician on the line. That's real technical support. Red Hat requires you to email them and schedule a call.
What other advice do I have?
Overall, I rate Red Hat Enterprise Linux as a five out of 10.
I don't see Red Hat Enterprise Linux's built-in security features as effectively simplifying risk reduction and compliance. We use AIX, but still, we face a lot of vulnerabilities from Red Hat that need frequent patching, often monthly. This frequent need for updates, along with the rapid changes in Red Hat Enterprise Linux releases, can be frustrating and lead to instability. In the banking industry, where we take vulnerabilities seriously, these frequent releases and lack of stability can be problematic.
Which deployment model are you using for this solution?
On-premises
It's a bit of hard for first time user
What do you like best about the product?
The visualization is way much better than the traditional Linux interface.
What do you dislike about the product?
It's not that intuitive for me as a first-time user.
What problems is the product solving and how is that benefiting you?
Building an internal project. I am using it to manage the files and system performance.
The best linux env to deploy your applications
What do you like best about the product?
It is industrial grade and easy to manage and scale anywhere platform to deploy nifi services for us , it can fit upto your usecase
What do you dislike about the product?
Inability to auto scale is the biggest dissapointment here
What problems is the product solving and how is that benefiting you?
We are not solving any problems but deploying our nifi services in RHEL
Recommendations to others considering the product:
You must go witht rhel on aws , this combination works really fine for most of the use cases
it is more stable and comfortable desktop development.
What do you like best about the product?
software appearance, which helps to look for what I want exactly
What do you dislike about the product?
it has become old and hoping we will have a new one
What problems is the product solving and how is that benefiting you?
the Best interface for google but not anymore
The operating system
What do you like best about the product?
It is a multiplatform product, it has adequate support, it supports several critical level applications, it is a good option for the deployment of any application.
It is supported on various virtual and hardware platforms.
It is supported on various virtual and hardware platforms.
What do you dislike about the product?
The cost of the product, and the complexity of implementing control tools, it is necessary to have advanced knowledge to carry out a correct deployment of some fairly complex application.
What problems is the product solving and how is that benefiting you?
Server deployment and control for the distribution of security patches.
Recommendations to others considering the product:
Consider other alternatives to the Linux distribution, since there are others on the market that provide better service at the level of support and product.
RHEL is still an industry standard, but there are other compelling options to consider.
What do you like best about the product?
Red Hat offers great support and their education and certificate options are second to none. The company has a rich history and thus far it appears as though IBM is going to allow them to continue without meddling. It appears that their entry into containerization is well thought out. I also liked the length of time they support their releases -- this is important if you don't need to kep on the bleeding edge of distributions and value stability over feature set. In this way you don't sacrifice security.
What do you dislike about the product?
We found that we were having to compile too much software that we could get pre-packaged using a debian/Ubuntu distribution. Support, while very good, did cost more than from Canonical. Automated patching was not easy or straightforward for us without significant work and customization. There are some specialized packages, especially dealing with image and pdf conversions, which are much easier to install and keep up to date on debain based operating systems. We found that this ease of updating was more important to us in many cases than the other benefits Red Hat provides.
What problems is the product solving and how is that benefiting you?
We have platforms which require a unix-like operating system to run. Red Hat provided that for us. We have not yet made the pivot to containerized workloads, however. Uptimes for our Red hat servers were much better on the whole than for those servers we ran on Windows. Where possible we opted to go with Linux based operating systems rather than Windows, for both cost and stability reasons.
Recommendations to others considering the product:
Consider looking at containerization if it fits your use case. Look at specific packages you require and determine their availability on multiple platforms if you are not able to containerize. Support costs should be considered as well, of course.
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