We are mostly using it for application servers, infrastructure servers, and database servers.
Red Hat Enterprise Linux for SAP with HA and Update Services 8.8
Amazon Web ServicesExternal reviews
External reviews are not included in the AWS star rating for the product.
Top-tier support, 100% stable, and helpful for doing more in less time
What is our primary use case?
How has it helped my organization?
Red Hat Enterprise Linux lends itself to a lot of automation. We are able to manage many more servers with less staff and by using other Red Hat products such as Ansible. Those are the things that I like.
We are using Red Hat Enterprise Linux for containerization projects. Their Podman product has made it easier. It comes with a lot of security. It is a drop-in product or replacement for Docker. I have used Docker before and switching to Podman was very easy. I just saw the demo for the Podman desktop, and I am looking forward to using that. It will hopefully help me streamline container usage and container deployment in Kubernetes or OpenShift.
It inherently has a lot of functions built in for risk reduction, business continuity, and maintaining compliance. For example, it has SELinux, certain firewalls, logging, and all those things. It has all the built-in features required to meet the needs. We can plug in other third-party tools to have it gather information, or we can send logs to centralized locations to track activity and do audits and things like that.
I use Red Hat Insights for different things. I do not use it much to look at security risks. I know that it has those features, but I use a different tool like a Satellite server to take care of patching and things like that. Red Hat Insights provides us with vulnerability alerts and targeted guidance, but it has not affected our uptime much. It is good to see that information. I can see those vulnerabilities, and I can see action steps or remediation steps that I can take. All my servers are patched on a cycle, so as the cycle goes through, each server gets patched based on its own cycle. It does not really affect the uptime.
What is most valuable?
I like the stability that comes with Red Hat. That has always been the feature that I like. They do not always have the newest features, but they prioritize stability, which is important in the production environment.
What needs improvement?
Red Hat should keep doing what they have always done. They should continue to be a leader in the open-source space. They should keep innovating and keep creating great products. They can allow more access to their training and their products' testing. There are ways to do it now. You might have to get a certain type of account to test their products. It might be easier if you can just download the product and test it out.
For how long have I used the solution?
In a production environment, I have been using Red Hat Enterprise Linux for about five years. I have used Red Hat Enterprise Linux clones such as Fedora and CentOS for about 15 years or maybe longer.
What do I think about the stability of the solution?
It is absolutely stable. It is 100% stable.
What do I think about the scalability of the solution?
It is good. It scales well. With the tools that Red Hat provides, it does not matter if you have 10 servers, 100 servers, or 1,000 servers. They make it simpler with Ansible. Ansible is your friend.
How are customer service and support?
They are top-tier. Support is probably their number one selling point. As long as you give the Red Hat engineers what they need, they are very good at providing new solutions. I would rate them a ten out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have used Red Hat clones in other positions. I might as well just say it is Red Hat because it is a clone, so I have been using Red Hat all along if we look at different products.
I have worked with CentOS, Rocky Linux, etc. The main difference is that Red Hat's support is top-tier. There is also stability. With the ecosystem that they have built, there are a lot of tools to help me manage. They have Ansible and other great tools to help manage the product. You cannot say the same about Windows. They might have a different way of doing things.
How was the initial setup?
We have deployed Red Hat Enterprise Linux on-premises. We have a hybrid cloud environment, but we run other types of servers there. They are mostly Windows, and they are run on Azure cloud. We do not run Red Hat Enterprise Linux in a hybrid cloud environment, but there is always an opportunity to do that in the future.
The Red Hat servers that we have are on-prem. We use VMware and the tools that they provide to deploy Red Hat.
Its initial deployment was done a long time ago. It is a straightforward process to install it as long as you are not trying to do anything complicated.
We do not have a deployment strategy. We install it based on the requirements. If it is a web server or database server, there are different things that you need to do, but it is pretty straightforward. It is a good process.
What about the implementation team?
We took help for deploying Red Hat and purchasing the license and maybe the hardware. We probably used CDW and Advizex. They are probably based in Pittsburgh.
What was our ROI?
Time savings is the biggest return on investment. I can do more in less or a shorter amount of time. The time savings depend on what you are working on, but you can potentially have about 75% time savings.
What's my experience with pricing, setup cost, and licensing?
I have very little experience with pricing and getting quotes. The whole VMware thing happened, and everybody is looking at different alternatives. At this point, any competitor is probably a good choice based on the cost.
What other advice do I have?
Everyone should evaluate what their needs are, test out different products, and pick the product that is best for their needs. I know that the Red Hat Enterprise Linux is a very good solid product. One thing I would say is that their support is top-tier, so from that aspect, I would recommend Red Hat.
At this time, I am trying to develop a platform that facilitates developer workflows. We may adopt more of a GitHub mindset and use Red Hat tools, such as OpenShift and Ansible.
We are currently not using containers as much as we would like to. We are working on setting standards. That is going to come down the road. Our workloads right now are mostly virtual machines and monolithic applications built on VMs. We will use them more. We will make more microservices and use pods to contain the applications. We will use more Red Hat tools.
Overall, I would rate Red Hat Enterprise Linux a nine out of ten. There are many things to take into account. From a production perspective, it is a ten out of ten. From the innovation and latest features perspective, it is probably a seven. That is not necessarily a bad thing because that is their unique point. They prioritize stability, but if you want something with your features, you can use Fedora.
Used it for years, best distro in my opinion
An OS For the Enterprise
Fast, Reliable, Stable, Secure, Doesn't need reboots :)
Cost reduction in licensing
Paves a path for other RedHat solutions
Linux engineer review
They make solutions for challenges that we do not even think about but we may consume later
What is our primary use case?
We are doing image building. Our team focuses on the image of the platform and presenting it in a secure way for everybody to consume.
How has it helped my organization?
My organization had already been using it before I started, so I am not sure what benefits they got from Red Hat Enterprise Linux. They were already a Red Hat shop when I started.
We do not utilize Red Hat Insights as much as we would like, but we know that it is there. It provides the data, and we can act on that data, but we do not use Red Hat Insights the way we should. However, it does tell us when things are critical and need to be patched. If something is on there and it is critical, we can at least see that it is patched. The alerts and targeted guidance from Red Hat Insights have not affected our uptime so far.
What is most valuable?
It is open source. Most of the features are already there for you. They make solutions for challenges that we do not even think about sometimes, but we may consume them later.
What needs improvement?
I have not put in many feature requests. They have mainly been around small things such as monitoring with Ceph. I cannot remember the name, but monitoring was needed for a specific function. It was a pretty important function, but there was no monitoring set up. It took some extra effort. That was the only feature I asked for. I asked them if they could set up a monitor to make sure that the system was healthy or working correctly.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux for about five years.
What do I think about the stability of the solution?
Its stability is fine. I have not seen too many issues with stability.
What do I think about the scalability of the solution?
Its scalability is great. We can scale up or down.
How are customer service and support?
I do not have any issues with the customer service or tech support. It is good. I would rate them a ten out of ten because they can usually resolve anything.
How would you rate customer service and support?
Positive
How was the initial setup?
The deployment of Red Hat Enterprise Linux is pretty simple. There are not so many issues.
We are using it on the cloud and on-prem. We are trying to get to Azure. We are not using it in a hybrid cloud environment. I know we are setting up OpenShift in Azure and on-prem.
We have been using TerraForm to create images and Ansible to make sure everything is fine. We have some things on Azure, but we are trying to make it easier for people to consume Azure. We are trying to get that automation together so that it is a lot easier if anybody wants to spin anything up in Azure. They have a container to use that is secure. All of our business tools are on it.
What about the implementation team?
We just use Red Hat. We do not use any integrator or consultant.
What was our ROI?
Our team does not use a lot of containerization, but we probably will be doing that soon with VMware changes. We are trying to get more of the monolithic stuff down to containerized workloads. We will hopefully see some return on investment after we get our VMware stuff out and get more things containerized. We are working with the OpenShift team, and we will be able to see some ROI.
What's my experience with pricing, setup cost, and licensing?
That has been mostly handled by Red Hat. As we are a Red Hat shop, we have a lot of people around that already.
What other advice do I have?
We do not use the security features of Red Hat Enterprise Linux. There are so many scanners out there. We do not use what is on Red Hat Enterprise Linux, but we do set it up. They are at least available to consume. We do not use them because we have so many security compliance tools. As a bank, we have to use those for auditing and other things like that.
To a colleague who is looking at open-source, cloud-based operating systems for Linux instead of Red Hat Enterprise Linux, I would say to get something that is close to Red Hat. Red Hat is killing a lot of the downstream stuff. All my Linux is Rocky Linux because it is based on Red Hat Enterprise Linux. I would suggest getting something that is close to Red Hat Enterprise Linux so that if they or their company does not want to go for Red Hat, they would still have the same tooling and the same infrastructure.
I would rate Red Hat Enterprise Linux a ten out of ten. I have not seen a lot of issues with Red Hat Enterprise Linux. I am overall satisfied with it.
RedHat is RedHat for a reason
The go to operating system for enterprise operations
Makes it easy to go back and look at all the Open CVEs
What is our primary use case?
We need to build a lockdown version of Red Hat Enterprise Linux to build our application on top.
How has it helped my organization?
It gives us a stable and secure platform on top of which we can build our applications.
We use Red Hat Enterprise Linux for containerization projects. It allows us to do better application isolation using containers. If I want to take a program that runs on my system and put it in its own network namespace, I can put it in a container. I can put a physical interface in with it and run them together in that container.
It definitely makes it easy to go back and look at all the Open CVEs and things like that.
It works well for us in terms of the portability of applications and containers for keeping our organization agile. We are able to do the kind of things we need to do. We are able to modify the system to do whatever we need to do to get where we want to go.
What is most valuable?
Things like packaging and the stability you get from things being downstream are valuable. A lot of times, upgrades are more security-based and not feature-based, so things do not break API-wise as we go forward a lot of times.
What needs improvement?
I feel like it is going all over the place now. Sometimes it is hard to figure out what is going on. I would like more guidance.
We definitely spend a lot of time developing on top of things, but I am not sure what on the Red Hat Enterprise Linux side can be better.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux for ten years.
What do I think about the stability of the solution?
It is very stable.
What do I think about the scalability of the solution?
It is very scalable. I would rate it a ten out of ten for scalability.
How are customer service and support?
It has been great when we needed it. We have not needed a lot of it, but we have had no problems when we needed it.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We did not use a similar solution previously. We have only been using Red Hat Enterprise Linux.
How was the initial setup?
We use it on-premises. We use the ISO installer. We install it via CD ROM on-site.
I was not involved in its initial deployment.
What was our ROI?
It is the guarantee that we are getting the updates that we could backport into the system and we have a stable system to build on.
Which other solutions did I evaluate?
We have been using Red Hat Enterprise Linux since I have been with the company. They might have evaluated other solutions before I joined.
What other advice do I have?
To a colleague who is looking at open-source, cloud-based operating systems for Linux instead of Red Hat Enterprise Linux, I would ask, "Why?" We plan to stick with Red Hat as far as we see in the future, and we have no plans to change.
Red Hat Enterprise Linux has not helped us to centralize development. It is not something we are looking to use it for.
We use Red Hat Insights very little. We work mostly in an offline environment. It is hard to use Red Hat Insights in an offline environment.
I would rate Red Hat Enterprise Linux a nine out of ten.