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Reviews from AWS customer

57 AWS reviews

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1,119 reviews
from and

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4-star reviews ( Show all reviews )

    Mohammed Shariff

Resilient, cost-effective, and has good support

  • May 26, 2023
  • Review provided by PeerSpot

What is our primary use case?

We've implemented OpenShift on top of OpenStack. It's a Red Hat OpenStack environment, which is the virtualization layer, and then OpenShift is for the cloud technologies.

It's currently on-prem on a private cloud. In the future, we might utilize a public cloud if the government approves that. Currently, the banking industry isn't allowed to go to the public cloud.

How has it helped my organization?

There is a big move towards digital banking. They prefer to have their solution up and running as soon as possible when the request comes in. They have to have the libraries and all the containers up and running. In a couple of minutes or seconds, they have their whole infrastructure up and running.

With regard to security, most companies are moving towards the black box approach and Red Hat. It's much more secure compared to the other vendors.

What is most valuable?

There's consistency, and it's resilient as well.

With regards to OpenShift, everything is related to cost. If you need a vanilla OS, you have to spend a lot on the licensing that is tagged. You have to spend on the infrastructure and the licensing on a core basis, and whatever is required on your containers, you just have to give minimum hardware specs.

What needs improvement?

Red Hat Enterprise Virtualization isn't up to the mark as compared to VMware and Hyper-V, but they're moving everything on OpenShift for containers and virtual machines, which is stable. If you go into the virtualization layer, they still need to improve a lot of things, but with regards to OpenShift, containers, Docker, and other things, they are doing well. 

For how long have I used the solution?

We've been using it for three to four years.

What do I think about the stability of the solution?

Compared to Windows and other operating systems that I've used, it's stable. 

What do I think about the scalability of the solution?

I'd rate it a nine out of ten in terms of scalability. We have plans to increase its usage in the future. Our infrastructure will be able to scale. We have a plan to grow it every three years.

How are customer service and support?

Their support is very good. Most of the things are already listed in their knowledge base. Support cases are only raised when you end up with any critical situation. I'd rate their support a nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We've used Windows, Solaris, and AIX. The reason for switching to it was that everything is moving to the black box. People want everything to be secured. We got a lot of updates on Red Hat, and it was doing very well in the market.

How was the initial setup?

It was very straightforward. When we did the proof of concept, we had everything ready within two or three days, and then the engineers who came to deploy it did it in a day's time once we had all the infrastructure up and running. This was just for the proof of concept.

With regard to the implementation, they had a timeline, and they did deliver before the timeline.

It has been deployed on Nutanix as well. They are present even in the marketplace for AWS. It's a straightforward installation. They have two categories: UPI and IPI, and the installations are very straightforward, but it requires a lot of expertise if you want to deploy it on a public cloud.

What about the implementation team?

It was implemented by Red Hat. In terms of maintenance, it does require maintenance, but once it is highly available, it's easily done.

What was our ROI?

We've seen an ROI. It has had cost benefits. 

It has saved us money. We did a proof of concept with the VMware Cloud Foundation and OpenShift. We saw the feasibility and how fast it can be deployed. There were a lot of considerations. We evaluated it from all perspectives. Compared to the VMware Cloud Foundation, we noted that it was just 50% of the cost. If you go for VMware, they charge you on a core basis, and the licensing costs are huge. You'll have to spend on Microsoft licensing, and then you'll have to spend on the OS as well. Comparatively, it's much cheaper.

What's my experience with pricing, setup cost, and licensing?

We purchased it directly from Red Hat. Compared to open source, it's very pricey, but you get the support, which makes it much better.

What other advice do I have?

You have to deploy it and evaluate it. You can see that there's a lot of difference compared to other operating systems. It also depends on where exactly you're going. There are mainframes and other different places where you can deploy it. Even on the mainframe, it makes a lot of difference.

With Red Hat, there are a couple of things you need to consider while building your infrastructure. You need to have good hardware, and you need to have a compatibility matrix to be able to have a stable environment. It has to be tested in a proper way, rather than deploying it on any box.

In terms of the golden images created by the image builder tool, we have vendors who come with their solutions. They come with the containers, and they deploy them. Most of them are using GitHub, and we just provide the infrastructure. From a technical perspective, there's a solutions department that's into APIs. They handle everything, and we just provide the infrastructure.

Overall, I'd rate it an eight out of ten. 


    Harrison Bulley

Helps us build with confidence and ensures availability across physical, virtual, and cloud infrastructures

  • May 25, 2023
  • Review provided by PeerSpot

What is our primary use case?

When I worked for an MSP, we had a lot of requirements for Linux servers. Any customer services that were deemed to be on Linux were on Red Hat 6 or 7. In fact, a good forty percent of our estate was on Red Hat 6 or 7.

How has it helped my organization?

Red Hat Enterprise Linux's built-in security features simplify risk management. The operating system is very secure, and we used tools like Puppet to further limit and lock down access with configuration files from a central location. This made Red Hat Enterprise Linux both more secure and easier to configure. The fact that Red Hat Enterprise Linux is open source means that there are a wide variety of tools available to help with security, and the lack of a user interface for some of these tools makes them even more secure.

Maintaining compliance is easy. We used another tool called Spacewalk to deploy patches and update RPMs. It was very easy to connect to a repository. We didn't have any problems with that either.

The portability of applications and containers built on Red Hat Enterprise Linux is beneficial for keeping our organization agile. Red Hat Enterprise Linux is a lightweight operating system that can be deployed on a variety of hardware platforms, from small clusters to large industrial servers. This allows us to easily move applications and containers between different environments, which makes it easier to scale our infrastructure and respond to changing business needs.

Red Hat Enterprise Linux has helped improve our organization's efficiency by allowing employees to use a leave service to work remotely. One of the benefits of using Red Hat Enterprise Linux and other Linux distributions is that they are more stable and less likely to break than Windows. This makes it possible to automate many tasks, such as patching, which can save time and money. In contrast, Windows is more prone to errors and requires more manual intervention. As a result, Red Hat Enterprise Linux has been a valuable tool for our organization.

The time to value with Red Hat Enterprise Linux was quick. It took us only a few months to half a year to realize that we didn't have to do so much tweaking with it. We could just let it run and do its own thing, configuring it once at most, and then leave it alone.

Red Hat enables us to achieve security standards and certifications.

Red Hat Enterprise Linux helps us build with confidence and ensures availability across physical, virtual, and cloud infrastructures. We use PuTTY to connect to them. All of our SSH connectivity was locked down to be only from jump servers, so none of it was public-facing. This was a clustered approach, where users had to first connect to a Windows server and then use SSH or PuTTY to connect to the Red Hat Enterprise Linux server.

The ability to automate security configurations is very beneficial. Once we set it up, it can do its job very well without any further input from us. We found it easy to set up and configure, and it has made our lives a lot easier.

Red Hat Enterprise Linux helps to implement and manage security best practices with reduced overhead.

Red Hat Enterprise Linux has made our lives a lot easier. It is one of those tools like Terraform that takes a lot of the time constraints away from us. This is because we can leave it to do its own thing, and we know that it will do what it is meant to do properly. I think this is because Red Hat Enterprise Linux is lightweight and has a single purpose. As a result, it only needs to be concerned with that purpose. For example, we only have one role for that server, and we are happy and content knowing that it will perform that role.

What is most valuable?

Red Hat Enterprise Linux is lightweight and can be run on almost anything. It is a valuable product because it can do its job almost perfectly even with limited resources.

What needs improvement?

Although the price is reasonable, there is room for improvement in order to stand out from other open source solutions.

For how long have I used the solution?

I am currently using Red Hat Enterprise Linux.

What do I think about the stability of the solution?

The stability of Red Hat Enterprise Linux is extremely good. Red Hat Enterprise Linux is lightweight, so it does not consume a lot of resources. It can handle a variety of workloads, and we have never had any problems with servers crashing or other issues. The software is also easy to set up and configure, and it runs smoothly once it is up and running.

What do I think about the scalability of the solution?

The system's scalability is good. We deployed it across multiple locations, departments, and other areas. I give scalability a nine out of ten.

How are customer service and support?

The support team is very helpful and knowledgeable about the product. They knew what they were doing and were able to resolve any issues I had very quickly.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used CentOS. We still have Windows servers, and they can be a bit of a headache. However, we have since moved from CentOS to Route 6 and 7, and we found that this improved things a bit.

We switched because we had a better partnership with Red Hat themselves.

How was the initial setup?

The initial setup is straightforward. We used Terraform to make it even simpler, but I don't think it was complex, to begin with. Deployment for one server takes a couple of hours. If we're just looking at a single server, or if we're building out a small cluster, deployment may take a day or two.

What was our ROI?

From a technical user perspective, we have seen a return on investment in terms of efficiency. This is because we can now set up a server and let it do what it needs to do without having to babysit it with patching, updates, and upgrades. This frees up time for engineers to work on other tasks, such as developing new features or fixing bugs.

What's my experience with pricing, setup cost, and licensing?

The price is reasonable. I think it's a good value for what it is. It's not overpriced or extortionate. If it's something that's right for our environment, our infrastructure, and other factors, I think it's definitely worth considering. I don't think the price is a major concern.

What other advice do I have?

I give Red Hat Enterprise Linux an eight out of ten.

I think open source software is generally cheaper than Red Hat. However, I don't think that cheaper software is always better. And I don't think that Red Hat is necessarily better than open source just because it costs more. It really depends on our specific needs. If we're comparing Red Hat to an open source equivalent, I would say that Red Hat would probably be a better fit for us. This is because Red Hat offers support, a back-end, and a team of experts who can help us if we need it. With open-source software, we're often on our own and have to figure issues out on our own. With Red Hat, we have the peace of mind of knowing that we can get help if we need it.

We have Red Hat Enterprise Linux deployed across multiple contracts and multiple data centers. It was not on the cloud; it was all on-premises. However, we were able to deploy it across multiple data centers, multiple customers, and multiple departments. This flexibility was a major advantage.

We used Red Hat Enterprise Linux to patch and update the system, including drivers, the OS itself, and security updates. We also monitored disk space usage and swap usage, but this was not too time-consuming. We had a team of three or four people to rotate tasks, so no one person was stuck on the same thing all the time.

Red Hat Enterprise Linux is a good product. It has a good ecosystem and support. It is lightweight and does what we need it to do. It is a good alternative to Windows for lightweight containers or servers. It is also good for specific roles.

The operating system is a great way to learn about Linux. While some people will always choose Windows, it is not always the best answer. Red Hat Enterprise Linux is more stable and less resource-intensive than Windows, and it is also more trustworthy. This makes it a good choice for environments where reliability and security are important.

Which deployment model are you using for this solution?

On-premises


    Rolando G.

very good

  • May 24, 2023
  • Review provided by G2

What do you like best about the product?
what I like most about Redhat Enterprise Linux is the security it offers and the compatibility with applications in the telecommunications industry
What do you dislike about the product?
access to cheap support is not easy to obtain
What problems is the product solving and how is that benefiting you?
the problem that solves for me is the compatibility with the applications that we use


    Financial Services

Solid and dependable, but not as many applications available to install out of the box

  • May 24, 2023
  • Review provided by G2

What do you like best about the product?
RHEL is dependable and well documented. It's stable and there's experienced support available if you need it.
What do you dislike about the product?
It doesn't have as many packages available out of the box as some other distros.
What problems is the product solving and how is that benefiting you?
It underlies our Ceph cluster and our AAP installation. It provides a solid based that is much more likely to work well with the workloads that run on top of it.


    Stephane K.

A cloud ready operating system

  • May 24, 2023
  • Review provided by G2

What do you like best about the product?
The security and compliance profiles during the installation
What do you dislike about the product?
The filesystem, i prefere btrfs and snap abilities
What problems is the product solving and how is that benefiting you?
Deploy secure echosystem easily managed with satellite


    Jason B.

Solid and Ubiquitous Build

  • May 23, 2023
  • Review provided by G2

What do you like best about the product?
Pretty much everything supports it and is trusted by enterprises everywhere.
What do you dislike about the product?
I don't really have any complaints but haven't used it in years.
What problems is the product solving and how is that benefiting you?
Supports our software-defined storage initiatives.


    Michael S.

RHEL4U

  • May 23, 2023
  • Review provided by G2

What do you like best about the product?
Redhat is a powerful OS that can be used for enterprise-level applications and work.
What do you dislike about the product?
A bit of a learning curve for novice users, but in a workstation GUI setup, should be fairly straight fowqrd
What problems is the product solving and how is that benefiting you?
RHEL provides a user desktop for our customers.


    Computer Software

Reliable, easy management

  • May 23, 2023
  • Review provided by G2

What do you like best about the product?
Reliability, ease of management. Support is good and responses quickly to any issues
What do you dislike about the product?
Lack of best practice configuration around security
What problems is the product solving and how is that benefiting you?
Secure reliable operating system for enterprise private clouud


    Education Management

RHEL REview

  • May 23, 2023
  • Review provided by G2

What do you like best about the product?
It is easy to admin and the support through Red Hat.
What do you dislike about the product?
Also the support through red hat. It depends on the engineer
What problems is the product solving and how is that benefiting you?
We deploy rhel 7 through Chef config and are moving away from that for rhel9


    Khaled Raad

Offers performance stability, and it's easy to scale up or down by adding servers

  • May 12, 2023
  • Review provided by PeerSpot

What is our primary use case?

We are a fintech company that uses Red Hat Enterprise Linux for enterprise and financial applications. Red Hat Enterprise Linux is deployed on servers at two sites. Access is mostly limited to IT staff because it is only used on our servers, not employee workstations. 

How has it helped my organization?

Red Hat Enterprise Linux offers performance stability, and it's easy to scale up or down by adding servers. The OS is easy to monitor and integrate with other systems. We use all these applications as containers. Red Hat has a container platform called OpenShift that we use to deploy containers. It's effortless to deploy and redeploy Red Hat Enterprise Linux. You can easily deploy it across multiple platforms and move it from one provider to another.

The operating system helps us meet security standards for the financial industry. You need high levels of security in this business to protect your financial data. Red Hat Enterprise Linux has various security features. 

We use the System Roles feature primarily with Ansible. It's powerful. You can use it to perform complex tasks, and it simplifies processes. For example, it helps you change network settings for storage, security, monitoring, etc. System roles help us automate security configurations and maintain consistency across systems. They have playbooks we can get from their website, and it's all based on system roles. 

My company uses Red Hat Insights only for systems with internet access, but most of our environment is offline. 

What is most valuable?

Red Hat Enterprise Linux is easy to manage, update, and integrate. I also like Red Hat Enterprise Linux's built-in security features. You need to enable them by default or keep them enabled if you want your system to be secured. It protects most of the system components. 

What needs improvement?

Red Hat Enterprise Linux's monitoring could be improved. I would like additional monitoring features, like a greater ability to monitor services and workloads running. Satellite can provide centralized monitoring of subscriptions and deployments. You can build a monitoring console, but there is no native monitoring. 

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for four or five years.

What do I think about the stability of the solution?

Red Hat Enterprise Linux is stable like every other Linux distro. It works fine. We have had no issues. 

What do I think about the scalability of the solution?

Red Hat Enterprise Linux is easy to scale. You can clone it, deploy another instance, and scale it up with a few changes. 

How are customer service and support?

I rate Red Hat's support an eight out of ten. I contact them often. Red Hat's support is helpful. They can solve your issue most of the time or point you in the right direction. 

How would you rate customer service and support?

Positive

How was the initial setup?

Deploying Red Hat Enterprise Linux is mostly straightforward, but it depends on your requirements and the settings you need to apply. We typically do everything in-house. Red Hat Enterprise Linux requires a little maintenance. We need to do patching, clean up the file system, rotate logs, etc. 

What other advice do I have?

I rate Red Hat Enterprise Linux a nine out of ten. If you don't know anything about Red Hat Enterprise Linux, you should read up on it. It will do everything you want. Red Hat Enterprise Linux is excellent.

Which deployment model are you using for this solution?

On-premises