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Mac Management Got You Down?
What do you like best about the product?
*VERY easy to install and deploy
*Streamlined standards management
*Reporting is a breeze
*MDM functionality (iOS/Android) and Apple Desktop Management from a single pane of glass
*Realtime scripting/ application deployment
*VERY good support team
*Config profile management is SUPER easy
*Customizable self service (branding)
*Streamlined standards management
*Reporting is a breeze
*MDM functionality (iOS/Android) and Apple Desktop Management from a single pane of glass
*Realtime scripting/ application deployment
*VERY good support team
*Config profile management is SUPER easy
*Customizable self service (branding)
What do you dislike about the product?
*Management console CAN be wonky at times
*Some aspects of MCX cannot be controlled via config profiles as of late
*Initial gathering of machines requires a common admin username and password
*Does not import groups well from LDAP for management (single users work great!)
*Some aspects of MCX cannot be controlled via config profiles as of late
*Initial gathering of machines requires a common admin username and password
*Does not import groups well from LDAP for management (single users work great!)
What problems is the product solving and how is that benefiting you?
Apple management was our end goal. It has since evolved into an application and MDM platform for us.
Recommendations to others considering the product:
If you already have a Windows platform for management/imaging (i.e.: SCCM) and have had terrible heartaches with the mac management portion of it or some other management tool (i.e.: Dell Kace), then this product will steer you in a totally different direction. I was a previous Kace admin and, while I was able to get everything from imaging to software deployment to work, had a difficult time with it (everything is manual). SCCM really doesn't have the needed pieces to work with Apple products either. Jamf Pro provided the seamless experience for apple users and management for the admins for us. It has saved so many headaches.
Pleased Overall
What do you like best about the product?
It's very powerful and there are many things that can implemented through Jamf Pro. You can really get control over your infrastructure should you chose to properly utilize everything Jamf Pro can offer.
What do you dislike about the product?
Honestly, not much. I had a slight issue with how the JSS looked and was organized, but I know with the newest update that will be improved.
What problems is the product solving and how is that benefiting you?
-the most simple would be the ability to manage our macs.
-offering employees a way to install their own software.
-monitoring licenses for software through VPP. Another would be how quickly we set up macs now.
-the ability to push out policies that for example give admin access to a user for a few minutes if they are having trouble.
-monitoring what problematic software users my have on their machine. For example, if someone has managed to install Tor.
-offering employees a way to install their own software.
-monitoring licenses for software through VPP. Another would be how quickly we set up macs now.
-the ability to push out policies that for example give admin access to a user for a few minutes if they are having trouble.
-monitoring what problematic software users my have on their machine. For example, if someone has managed to install Tor.
Recommendations to others considering the product:
Jamf Pro is an incredible product that has taken the management of Macs to a whole new level. I truly believe in the direction it is headed in and in it's ability to solve future problems that we will face. They constantly make it easier to navigate and use Jamf Pro, to a level where you don't need to be tech savvy to successfully make the most of Jamf Pro for your users. Jamf Pro isn't just a product but a mission now, as I saw when I went to the JNUC conference for it last year. I am truly curious about where Jamf Pro will be as the years go on.
Jamf Pro is amazing!
What do you like best about the product?
I like how with a click of a few buttons I can automate a task that would take my team weeks to complete. I like the quick response and thoroughness from Jamf Support. After moving from open source management solutions to JAMF I have had much more time to implement ways that increases the quality of service for our environment.
What do you dislike about the product?
While Jamf is working hard on implementing patch management, I wish it was here sooner.
What problems is the product solving and how is that benefiting you?
We are able to image a computer and have a computer on a users desk within the hour. If I need to push out a policy in order to comply with our security team's request I can do that. We are able to store File Vault recovery keys on the Jamf server, in the event that someone is out of town and needs to get into their computer than can. We pull application usage logs in our computer lab environment to justify the need for licensed software.
Recommendations to others considering the product:
Look at the time that is spent trying to get the other products to work for you and you will likely see it is worth the money.
jamf Pro- Best for iOS-OS X Enterprise Management
What do you like best about the product?
As a long time customer, there are many things I could include here, but time and again the number one has to be the level of support provided.
I have never had a case closed without resolution.
I have never had a support contact drop my issue.
I have never had my support specialist declare any issue to be "Third Party" and not their problem.
I have never had a case closed without resolution.
I have never had a support contact drop my issue.
I have never had my support specialist declare any issue to be "Third Party" and not their problem.
What do you dislike about the product?
I guess if I have to list something here, i dislike that I do not have the time to delve into every feature that is offered in the standard jamf Pro Suite.
What problems is the product solving and how is that benefiting you?
As a systems administrator for a K12 school district, I manage over 4200 iOS devices and 2200 OS X devices. Without jamf Pro, I cannot imagine what this would look like, but my guess is, it would be a mess.
My jamf Pro system is robust and agile. ! can manage situations that arise quickly and with minimal impact to network or end user.
My jamf Pro system is robust and agile. ! can manage situations that arise quickly and with minimal impact to network or end user.
Recommendations to others considering the product:
If your organization wants top quality in product features and support, then jamf Pro is the only choice!
jamf also promises and delivers on Zero-Day support on Apple iOS and OS X Operating System releases.
jamf also promises and delivers on Zero-Day support on Apple iOS and OS X Operating System releases.
JAMF PRO enables Apple devices to be used in an enterprise enviornment
What do you like best about the product?
JAMF Pro is very customisable, most solutions are only limited by your own creativity rather than product restrictions.
What do you dislike about the product?
Some of the core technologies involved in the JAMF platform could be updated, support of enterprise data solutions would go along way.
What problems is the product solving and how is that benefiting you?
We have been able to provide a mac OS build tailored to our needs, that is secure enough for our enterprises needs.
Recommendations to others considering the product:
JAMF is the most mature Enterprise Mac management solution available. Many other solutions are lacking functionality.
Consistently Great Support
What do you like best about the product?
Support personnel are easy to communicate with and helpful. The product continues to improve each year and user feedback is listened to and incorporated into product updates.
What do you dislike about the product?
I don't have any major issues with JAMF Pro.
What problems is the product solving and how is that benefiting you?
Efficient deployment and management of iPads.
Highly Recommended - Best in its class!
What do you like best about the product?
It is EXTREMELY easy to use. Configuration and back end setup can be a bit daunting, especially if you're new to Apple device management, but use of the JAMF product on a day to day basis is borderline common sense.
What do you dislike about the product?
My biggest complaint is the documentation, specifically the docs that reference making OS, Java, Apache Tomcat, or MySQL changes. Those pieces of information are often vague, which JAMF says is intentional due to many supported server configurations. I would personally like to see more detailed "best practice" documentation for the 4 major supported OS's: OS X, Ubuntu Server, RHEL, and Windows Server.
What problems is the product solving and how is that benefiting you?
I work in a K-12 institution and the biggest reason I love JAMF Pro so much is that it allows me to solve issues before they even become issues. For example, in the past VPN's have been a big issue here, kids trying to circumvent the network restrictions, however with JAMF it's extremely easy for us to keep undesired software, apps, and configurations off of our kids' devices.
Love JAMF!
What do you like best about the product?
JAMF Pro allows me to single-handedly manage over 16,000 iPads, over 800 Apple TVs, and 1400 Macs.
What do you dislike about the product?
I wish there were more management options for Apple TVs, but I understand this is a limitation from Apple and not JAMF.
What problems is the product solving and how is that benefiting you?
We need to deploy approximately 3000 new devices a year to students. JAMF Pro offers an easy, seamless deployment and management solution allowing us to deploy thousands for devices with a small staff.
Recommendations to others considering the product:
Evaluate other solutions on the market first and chose the one that will fit your needs.
JamfPRO is exactly what we need
What do you like best about the product?
The massive amount of options. I can do anything from a minimal amount of control and configuration, to detailed settings and configuration lockdown. It's definitely got a learning curve, but once the basics are mastered the sky is the limit.
What do you dislike about the product?
I like using the Casper Suite, but the interface is outdated.
What problems is the product solving and how is that benefiting you?
Maintaining HIPAA compliance with enforced security controls.
Makes controlling a large deployment very easy!
What do you like best about the product?
I manage 500 iPads in an elementary school with Jamf, and it has made my life a lot easier. Easy to deploy an app to multiple devices quickly, giving teachers immediate access with no delay. Lost/misplaced devices can be locked and a message displayed on the lock screen, allowing them to be recovered quickly and easily. Other campuses in my district are planning to adopt Jamf for their iPad management in the upcoming school year, largely on my recommendation.
What do you dislike about the product?
I have really found nothing to dislike. Any issues have been resolved quickly and to my satisfaction.
What problems is the product solving and how is that benefiting you?
We are able to control the apps our teachers use. We can control each device and wipe them clean if necessary.
Recommendations to others considering the product:
Don't hesitate!
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