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    GraftonCole

Provides strong email protection and accurate threat detection with effective multi-layer defense mechanisms

  • June 26, 2025
  • Review provided by PeerSpot

What is our primary use case?

In the dealership group, we were running about 60,000 emails a month and we were finding that Perception Point Advanced Email Security was kicking back approximately 30 to 35% of those emails as either being spam, outright malicious, or POAs.

What is most valuable?

They run us through about seven layers of protection, and the reporting is excellent. I found it to be very effective.

It has a very high level of protection with Perception Point Advanced Email Security. They continually modernize their surveillance. They use a lot of AI. They run it through several layers of detection, deep packet inspection, which takes a lot of horsepower. I just think it is a good system.

Perception Point Advanced Email Security has helped address specific email threats within my organization. I get weekly reporting, and by doing that, I can go and talk to these people directly and make them aware of how many attacks they had and where the attacks are coming from and not only the source of the email, but what category of emails that they are receiving. With the combination of KnowBe4 PhishER, I think it is a good security process that we have in place.

What needs improvement?

Maybe a couple of improvements on their portal would be good, but other than that, I think it is good.

What other advice do I have?

That is part of their service with Perception Point Advanced Email Security or what we pay for.

I use the detailed reporting feature with Perception Point Advanced Email Security every week. That's what I use to inform people because with a lot of this reporting, you'll find they tailor certain people within a company, upper managers, finance people, etcetera. Therefore, you keep them informed as to where their attacks are coming from. You'll see the attacks hitting numerous people within the dealership, and so you make them aware that email from here is malicious. Half the time they never see it because KnowBe4 filters it out or Perception Point Advanced Email Security does.

It is essential that Perception Point Advanced Email Security integrates with our existing infrastructure for me because it's part of our cybersecurity requirements for our cybersecurity insurance coverage. There are certain companies that are highly recognized within insurance companies that you should use, so Perception Point Advanced Email Security is one.

I think it's a good product as is, and I know they're continually improving their AI detection. I think as it is, Perception Point Advanced Email Security is a really good product. I'd recommend it to everybody.

For what it does, I think pricing for Perception Point Advanced Email Security is fair. You pay on a per-user basis, so I think the pricing is fair for what you get. You log into the portal, and you can do filtering, you can see who got hit with what, where the threats are coming from.

On a scale of 1-10, I rate this solution a 10.


    reviewer2679780

Offers real-time threat detection and very good email filtering capabilities

  • April 01, 2025
  • Review provided by PeerSpot

What is our primary use case?

We use Perception Point Advanced Email Security for email protection against phishing and malicious content.

What is most valuable?

Perception Point Advanced Email Security has a correct price point and offers very good email filtering capabilities. Its real-time threat detection feature is better than most.

What needs improvement?

There are always places for improvement, but this needs deeper thought and planning. Integration and end-user interaction can be improved as the current system does not allow end-users to send back information to the platform, unlike Google Workspace or competitive tools like Ironscales.

For how long have I used the solution?

I have been using Perception Point Advanced Email Security for about five years.

What do I think about the stability of the solution?

Perception Point Advanced Email Security is very stable.

What do I think about the scalability of the solution?

Perception Point Advanced Email Security is very scalable, and I rate its scalability at eight points.

How are customer service and support?

Customer service and support are good, but there is room for improvement in response time.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup was very easy. It can be completed by one person.

Which other solutions did I evaluate?

I evaluated other products, and Perception Point Advanced Email Security was better than others.

What other advice do I have?

I would rate the overall solution an 8 out of 10.


    Fabio Amorim Araujo

Has good detection and response capabilities

  • June 20, 2024
  • Review provided by PeerSpot

What is our primary use case?

We're using Perception Point Advanced Email Security for several purposes. In one customer, we use it for disclaimers, VIP users, SharePoint, Teams, and OneDrive personnel.

What is most valuable?

After integration, the tool is very easy to use. I had a problem with scripts for one customer, but my team did the integration for other customers without issues. So, I think I made a mistake in my integration. Both inline and API work fine.

The features that help detect threats in emails are easy to use. For example, finding out if emails are spam or malicious is simple in security operations. If they're not spam, it's easy to refresh the customer database. The detection and response capabilities are very good, especially for zero-day threats.

What needs improvement?

To improve the solution, maybe a portal for end users to consult their emails would be helpful. The end user could access the portal and see their emails or events. They could also refresh the names.

What do I think about the scalability of the solution?

We've scaled from 10 to 100 users without any problems. Four customers currently use the solution, and they're all satisfied with the results.

How was the initial setup?

The deployment process is very easy. The documentation is helpful and clear for deployment and configuration. We don't need a lot of resources or people for maintenance. All our clients are in the public cloud.

What was our ROI?

The return on investment is good because the cost isn't expensive, and it works well with Microsoft.

What's my experience with pricing, setup cost, and licensing?

In Brazil, the dollar price affects the cost. Perception Point Advanced Email Security is about 50 percent less expensive.

What other advice do I have?

The solution is very easy to use. We don't have any difficulty with transactions. Finding information, customizing configurations, and getting support or documentation is simple. I don't have any negative points to mention. I would recommend this solution to others. On a scale of one to ten, I'd give it a ten.

It's amazing for us—the protection, the analysis time compared to Microsoft 365, and the pricing are all good. We're using both solutions—spam and protection channels. Recently, we presented two-week results to a customer, and they liked them and wanted to buy the solution. Our feedback is positive. 

We're developing a strategy to increase sales of the solution. When we deliver executive summaries to customers, we present good news about our company and discuss how Perception Point Advanced Email Security can help improve their security.

Which deployment model are you using for this solution?

Public Cloud


    GOUTHAM KRISHNA P S

User-friendly platform with efficient scalability

  • January 05, 2024
  • Review from a verified AWS customer

What is our primary use case?

We use the product to safeguard your organization's email communication from various threats, particularly targeting senior-level employees. The aim is to prevent phishing attempts, spam, and other malicious attacks that often target executives or individuals accessing sensitive information.

What is most valuable?

The most valuable feature is the technical support services. They are doing a notable work. We can easily send requests to resolve issues in case of malicious attacks. Their response time is good. Additionally, the user interface is accessible. Even users from non-technical backgrounds can easily understand the status and nature of emails, whether they're spam, phishing, or malicious. This user-friendliness stands out as a significant positive point.

What needs improvement?

They could provide additional data loss prevention features as we encounter different kinds of attacks in today's scenario. It leads to data losses. It would be beneficial to include such functionality.

For how long have I used the solution?

We have been using Perception Point Advanced Email Security for five months.

What do I think about the stability of the solution?

The product is stable.

What do I think about the scalability of the solution?

The product scalability has been much appreciated. We do not encounter any lag or downtime. It doesn't impact the email flow aspect as well.

Which solution did I use previously and why did I switch?

We have used Mimecast before. Their user interface was complex and complicated to navigate. During the POC, it was evident that Perception Point could detect and prevent certain malicious emails that Mimecast had missed.

We switched to Perception Point as it has better reviews than other competitors in email security scenarios.

How was the initial setup?

The initial setup of Perception Point, whether deployed on-premises or in the cloud, was straightforward and efficient. The installation and configuration process took approximately an hour, including onboarding and DNS settings. Compared to other email security solutions, it was a quick setup process, requiring minimal time.

What was our ROI?

The product generates a good return on investment.

What other advice do I have?

Some features related to the user interface need improvement. While the pricing for email security alone remains reasonable, their additional offerings for collaboration apps like Teams, Zoom, and other web security vendors might entail a slightly higher cost.

I rate Perception Point Advanced Email Security an eight out of ten.

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


    Jijin Joseph

A stable and scalable solution with an easy initial setup phase that offers protection to the email inbox of its user

  • October 18, 2023
  • Review provided by PeerSpot

What is our primary use case?

I use Perception Point Advanced Email Security for the protection of my emails.

What is most valuable?

I like the fact that Perception Point Advanced Email Security possesses the knowledge and the visibility to figure out what exactly my problems are or what kind of attacks or threats I face. It is a super easy tool that offers me a very easy console to use since it helps me to have a better clarity and understanding of the product.

What needs improvement?

Dashboard is an area of concern in the solution where improvements are required. The solution also needs to consider adding DMARC to the tool and providing phishing awareness training since such initiatives can be helpful for users. Usually, I need to opt for a solution to get DMARC and receive phishing awareness training since the aforementioned aspects are not available in Perception Point Advanced Email Security.

For how long have I used the solution?

I have been using Perception Point Advanced Email Security for three years. I use the solution's latest version since it is an area where the product makes continuous improvements. My company basically functions as a solution provider.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution a ten out of ten.

My company deals with around 40 to 45 users of the solution, and we offer protection to around 7,000 to 8,000 email inboxes with the help of Perception Point Advanced Email Security.

How are customer service and support?

I have contacted the solution's technical support.

Which solution did I use previously and why did I switch?

My company's clients were using some other solutions like Mimecast, IRONSCALES, and Proofpoint in the past, but my company later managed to replace them all with Perception Point Advanced Email Security.

How was the initial setup?

The product's initial setup was straightforward and can be done in 30 to 45 minutes.

Currently, my company helps others to deploy the product and their environments.

The solution is deployed on the cloud and on an on-premises model.

What about the implementation team?

My company did seek the help of an integrator during the deployment process of the product.

What's my experience with pricing, setup cost, and licensing?

Perception Point Advanced Email Security offers an option to its users to make either monthly or yearly payments. The exact amount a user has to pay to Perception Point Advanced Email Security depends on the number of email inboxes protected by the product. If a user only wants protection for email, then the price of the product is okay, but if they opt for the collaboration options offered by the product, then it becomes a little expensive.

What other advice do I have?

To those who plan to use Perception Point Advanced Email Security in the future, I would like to say that it is all about selecting an appropriate partner with the right side of knowledge to help you deal with your issues and help you with the support part whenever required.

I rate the overall product a ten out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud


    Belgin Abraham

Provides valuable insights into threat scenarios, enhancing the understanding of potential risks and highly stable solution

  • August 14, 2023
  • Review provided by PeerSpot

What is our primary use case?

There are multiple use cases. There are those who are facing big-time, sophisticated attacks through emails. Those who are looking for not only email security but also security for other cloud collaboration channels. Both scenarios. We sold the Perception Point.

What is most valuable?

One is the hardware-assisted platform that provides more insight into the threat scenarios. And the other is their instant response team's availability, 24/7, for identifying and responding to incidents. These are the two main things that everyone likes.

What needs improvement?

There is room for improvement in terms of adding the DLP (Data Loss Prevention) solution, which would be a good option for Perception Point to look into.

In future releases, additional features that our clients would like to see included in the next release of Perception Point are Phishing Link Protection (PLP) and security awareness training. Security awareness training used to come along with email security solutions.

For how long have I used the solution?

I have been selling this solution for two and a half years. We currently offer the latest version with web security. 

What do I think about the stability of the solution?

I would rate the stability a ten out of ten. 

What do I think about the scalability of the solution?

I would rate the scalability a ten out of ten. There have been no restrictions till now. We didn't face any issues.

We have around 50 clients. They are a mix of small, medium, and enterprise businesses.

How are customer service and support?

The customer service and support are okay. We didn't face any problems.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is super easy because, from the last year's end, I didn't even miss any renewals. All the clients renewed. So, ten out of ten. I would rate it a ten on ten, where one being difficult and ten being easy. 

What about the implementation team?

The solution is deployed both on the cloud and on-premises. 

However, most of our clients have deployed the solution on the public cloud and either use G-Suite or Microsoft 365 as the cloud provider. 

If it's a straightforward deployment, around 15 to 20 minutes, or a maximum of 40 minutes with all configurations and training. There are multiple ways. If we do it within 15 minutes, that's for basic configurations. If there are extra configurations required for the client, it could reach 30 to 45 minutes.

ur deployment process is API-based and in-line mode. The basic 90% is in-line mode.

What's my experience with pricing, setup cost, and licensing?

I would rate the pricing model a five out of ten, where one being cheap and ten being expensive. 

The solution is neither cheap nor expensive. There are no additional costs to the standard license. 

What other advice do I have?

I would suggest believing in the solution's technology and believing in the right partners who are supporting the implementation of the solution.

Overall, I would rate the solution a ten out of ten. 


    StephenEboda

An easy-to-deploy and highly scalable solution that can analyze and block malicious links embedded inside a document or PDF file

  • August 03, 2023
  • Review provided by PeerSpot

What is most valuable?

Our customers use the solution for email security in a gateway. The solution is used to block malicious items hidden inside a document or PDF file. Perception Point Advanced Email Security could also analyze affected links embedded inside PDF documents.

The solution is also used to block the email gateway. Perception Point Advanced Email Security is similar to IRONSCALES.

What needs improvement?

Perception Point Advanced Email Security should make available more use cases.

What do I think about the stability of the solution?

I rate Perception Point Advanced Email Security a nine out of ten for stability.

What do I think about the scalability of the solution?

I rate Perception Point Advanced Email Security a nine out of ten for scalability.

How are customer service and support?

Perception Point Advanced Email Security's technical support is excellent. The solution has 24/7 technical support that you can always contact.

How would you rate customer service and support?

Positive

How was the initial setup?

The solution's initial setup is very easy. The POC would take or two; it doesn't take long.

What about the implementation team?

Perception Point Advanced Email Security's deployment doesn't take long. It can be done within a week, and sometimes it takes less than a day.

What other advice do I have?

Perception Point Advanced Email Security is deployed on-cloud.

Perception Point Advanced Email Security is a good solution to try. It's easy to deploy, highly scalable, and really granular. It's a solution users can use that will really help the organization.

Overall, I rate Perception Point Advanced Email Security a nine out of ten.


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