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111 reviews
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    Ravinder T.

Logging of the application data and create business related graph

  • July 07, 2022
  • Review provided by G2

What do you like best about the product?
Logging, is easy to deploy and configure. Integration with different platforms.
What do you dislike about the product?
There is nothing specific that i didn't like about sumo logic
What problems is the product solving and how is that benefiting you?
Logging and generate graph


    Vishal P.

Great Experience with SOAR software

  • January 01, 2022
  • Review provided by G2

What do you like best about the product?
Easy to implement, customize and to integrate with other IT systems, The software is really very easy to implement and use. Has a lot of powerful functionalities that permit a complete management of security incidents and the automation of responses.
What do you dislike about the product?
We are very satisfied with the software and we have nothing to dislike.
What problems is the product solving and how is that benefiting you?
The Playbook section is well designed, powerful and totally customizable (as you can expect from a SOAR platform). Architectural options and openness provide a lot of flexibility.


    Information Technology and Services

Cloud based Intelligent SIEM

  • October 06, 2021
  • Review provided by G2

What do you like best about the product?
The best part of Sumo logic is that it's so user-friendly and so easy to manage and integrate the applications, solutions to get the consolidated logs. It gives the complete dashboard and reporting.
What do you dislike about the product?
I won't say i disliked it, but it should have a solution on-premises as well as few customers are not cloud-friendly and don't want their data to go to the Cloud.
What problems is the product solving and how is that benefiting you?
With Sumo Logic, we have a single pane of glass platform from where we can see the logs for our on-premises solutions and cloud/Saas-based solutions. It gives the complete visibility of the Threats in the Infra. We have Threat Intel feed integrated, and it correlates the traffic with Intel feeds to deliver the verdict.
Recommendations to others considering the product:
Sumo Logic is the Best Solution for all types of Organizations. Be it a small or large organization. It captures the logs from on-premises as well cloud solutions. Trust me, Integration is so easy and can be done within the minutes.


    Kshitija D.

Makes life easy for support!

  • March 03, 2021
  • Review provided by G2

What do you like best about the product?
Searching is very powerful and nimble

UI is very simple and easy to use

Data sharing can be private or can be shared with the organization, allowing developers to create searches and share them with Support folks.

Dashboard layout provides clear information

It's easy to create email alerts when certain conditions are detected.
What do you dislike about the product?
Training definitely has a scope for improvement

In the search filter, adding the customised timing can be a bit time consuming
What problems is the product solving and how is that benefiting you?
Checking and pulling the logs to investigate the issues related to environments

Creating the alerts when any threshold point is reached

Monitoring the dashboards to keep an eye on the application performance monitoring
Recommendations to others considering the product:
Overall good product and at good value


    Joseph T.

Excellent for historic logs analytic.

  • December 15, 2020
  • Review provided by G2

What do you like best about the product?
It's a virtual task control panel. It's extraordinarily navigable and has a user interface. Sumo Logic offers essentially extendable Rest API in admiration of factors like log sources, queries, dashboard information and font preferences. Sumo Logic is readily suitable for most cloud vendors. You are able to usually contact client support and fix issues in time that is due, in case you cannot progress at any stage. Sumo Logic supports excellent AWS too.
What do you dislike about the product?
If we were to adjust the online converter to local conditions, Sumo would be more substantial. Furthermore, there's simply no choice to continuously update the submission of yours. Besides, Sumo Logic is impressive.
What problems is the product solving and how is that benefiting you?
We enable historic analytic usage of Sumo Logic, since we think it over extremely confidential as well as versatile. Sumo Logic will help us to produce notifications that we're definitely channelling for more historical evaluation in the event of mistakes in our log data. To deal with the specific problem of the customer, we use the accounts to check out the functionality and the folks we approach.
Recommendations to others considering the product:
Sumo Logic is excellent in case you have a Flat Log file that is currently well used in the system of yours, or even in case you don't get useful details into your files through your utilities and programmes. More companies, customer allowances as well as database personnel are many, much so that Sumo Logic is managed and used easier.


    Rengarajan K.

Made collecting and accessing logs a lot easier!

  • December 10, 2020
  • Review provided by G2

What do you like best about the product?
With numerous integration ports as well as configurable agents SumoLogic creates setup of log aggregations very simple and fast. It's relatively simple, however, you are able to easily review logs from various and distributed methods working with the query language. It's essential in a world of micro services for logs from each working app as well as dependency to monitor process health and also debug problems. Sumo tends to make gathering logs from a lot of systems a short time, whether through installed agencies or rSyslog.
What do you dislike about the product?
I wouldn't expect a business product to control alerting. We've lots of people that sign in and make alerts and the sole method to centralise them is usually to share them all.
What problems is the product solving and how is that benefiting you?
Awareness of alternative program throughout the stack. The application logs, databases, virtual hosts, message systems along with other critical infrastructure are making Sumo easy to access. It makes it possible for us to see activities that correlate and dive rapidly during or perhaps after incidents.
Recommendations to others considering the product:
Sumo causes it to be very simple when you wish to start logging quickly.


    Jorbel B.

Finding potential issues in your system.

  • April 14, 2020
  • Review provided by G2

What do you like best about the product?
With Sumo Logic, you can enter your data, keeping it safe no matter what. The graphic interface is simple and easy to understand. With some great features and better than other similar monitoring tools, Sumo Logic can answer most monitoring questions, Sumo Logic is easy to find and export and is compatible with SAML, so manual testing of user accounts can be done regularly and in the shortest time.
What do you dislike about the product?
When Sumo Logic agents look for errors that can't be logged, there is no other clear way to see what the problem is than to search deep inside the file.
What problems is the product solving and how is that benefiting you?
We have been using Sumo Logic to update documentation of various applications and to synchronize and schedule common events. This allows teams of programmers who are not familiar with their own software to simply navigate their own programs.
Recommendations to others considering the product:
For many business users, Sumo Logic is a very useful tool. Frankly speaking, I think that any company with technical needs will come in handy because it allows business users to easily and quickly provide detailed information about computer systems.


    Alvaro M.

Check common incidents concurrently with Sumo Logic

  • October 17, 2019
  • Review provided by G2

What do you like best about the product?
With Sumo Logic we are sure we can input our data and it will remain safe no matter what. The GUI is simple and straightforward. It has several great functionalities that makes it superior to most other similar monitoring tools. Sumo Logic offers a response to most monitoring questions. In Sumo Logic it's very easy to search and export and with the SAML compatibility, we can do periodically manual user account tests in a breeze.
What do you dislike about the product?
When Sumo Logic operatives track errors which cannot be recorded, there is no a transparent way for seeing there is problem, except if you deeply search for it in the records, which takes a lot of time and tends to be very cumbersome and it’s probable to mistakes, as it has to be done manually. Sumo Logic does have symbols for functional agents, which works as to show the state checkmark of source hosts, but most of those sources are not fully compatible.
What problems is the product solving and how is that benefiting you?
We use Sumo Logic to maintain documentation for our different applications and build a graph of common incidents concurrently. As a consequence, it allows most development teams who originally didn't know their software to easily navigate the working of their programs.
Recommendations to others considering the product:
Sumo Logic is a useful tool for many business users. I honestly feel it is beneficial to any company that requires technological requirements, as this can help to easily provide business users with easy and fast details about IT systems.


    Kevin T.

Outstanding Log Management Solution and provides Brilliant Actionable Insights in Real-Time

  • September 26, 2019
  • Review provided by G2

What do you like best about the product?
Sumo Logic has really blown me away with what the product has to offer out of the box. We have like 6 servers and we used to monitor each of them separately by running scripts on each of them for the services they hosted. But since Sumo Logic has come into the picture, We have merged all our log stream on the cloud to Sumo logic and have customized scripts running to filter out any service which fails or times out due to any reason.
We have a dashboard setup and it keeps track of all the services which are running on the different servers like the number of hits the service got, the response time, service fails, etc. We have a team dedicated to reading the Sumo Logic’s machine data analytics work. It provides you with great value insights which can be very useful in real-time.
JSON field formatting is found to be very useful because many of the services are based on the REST platform these days. The ability to filter the logs based on timestamp, service name or a specific period of time is extremely useful because it saves us a lot of time by not having to go through all the logs from top to bottom.
The fact that it is cloud-based makes it the most viable solution available in the market because it means that it can be accessed from anywhere and everywhere at any time. You just need access to the internet.
What do you dislike about the product?
The thing which I'll like to better in this product is the ability to write complex queries. The syntax and logic to write complex queries inside the tool take a lot of time and technical know-how.
The retrieval of archived files is really a tough task because it the file size is big and has been archived quite a long back then there is a good chance that the connection might get broken or the screen may freeze.
It takes time for new real-time logs to appear on the screen or dashboard which may be a problem if we are dealing with very high volume and production crticial services.
What problems is the product solving and how is that benefiting you?
Sumo logic has been very helpful because it not only helped to decrease our workload by aggregating the incoming log stream from different servers into a centralised portal, It has also helped a lot to identify patterns and trends based on the incoming data. Because of that we are having excellent insights and can take our final decision based on the data.
Sumo Logic has helped to resolve production issues much faster because we can directly use the filter and search for that particular service and timeframe rather than looking through the complete service logs. I have really enjoyed working on Sumo Logic and the dashboard makes the life very easy because everything is visible to you in a single screen only.
Recommendations to others considering the product:
It is the best solution available in the market for log management and machine data analytics platform. Definitely give a chance and you will see the difference especially if you are having a huge infrastructure.


    Non-Profit Organization Management

Excellent tool

  • August 21, 2019
  • Review provided by G2

What do you like best about the product?
Really like that we can throw any imaginable kind of log format into Sumo, have it parsed & make sense of the data via search queries.
What do you dislike about the product?
Can get very expensive very quickly if using at enterprise scale to ingest large volumes of log data.
What problems is the product solving and how is that benefiting you?
Primarily log aggregation & centralisation. Benefits realised are reduction of MTTI & MTTR - it gives us the ability to spot issues faster, & to underltake deep-dive root-cause analysis.
Recommendations to others considering the product:
Ensure you have a plan & ring-fenced resources to implement well & achieve RoI.