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Exceptional Error Logging and Real-Time Alerting
What do you like best about the product?
Sumo is our first line of defense and insight. The best time is its deep error logging reporting mechanism with real time traces. It has proven to be a worthy alerting tool helping in detecting in issue before users escalate. The error logs gives meaningful insights in bug reporting.
What do you dislike about the product?
The UX feels clunky to me, also for a beginner can be difficult to get hold of things quickly. The queries differs from standard SQL hence requiring little extra efforts.
What problems is the product solving and how is that benefiting you?
Real time monitoring has alerting has proven to be very worthy ensuring critical issues are detected early. It has also helped me in finding root causes of underlying issues. Cloud SIEM has everything I need from security endpoint. Sumo dashboard helps significantly in our E-com sites monitoring any alarms. As a QA I rely heavily on sumo to find root cause associated with a basket id, ensuring better bug reporting.
Seamless SIEM with Comprehensive Data Retention
What do you like best about the product?
I like the ease of use of Sumo Logic and its ability to be thorough and complex with the code required to extract data. I appreciate the option to save our code as searches, enabling us to create multiple modules of necessary datasets. Additionally, the GUI facilitates easy navigation.
What do you dislike about the product?
There should be sets of code instead of having to write it, unless we are missing something. For example, pre populated data sets would be nice
What problems is the product solving and how is that benefiting you?
I use Sumo Logic for SIEM, data retention, and compliance. It extends our data retention past thirty days to months, aiding in pattern recognition, data isolation, and compliance discovery.
Centralized, cloud-native log ingestion & analytics
What do you like best about the product?
Centralized, cloud-native log ingestion & analytics, Sumo Logic makes it fairly easy to collect logs (and other machine data) from many sources (cloud, servers, apps) into a centralized platform and analyze them.
What do you dislike about the product?
For very large volumes of logs or long time-range searches, queries may be slow. Some users report significant delays or slowness compared to alternatives.
What problems is the product solving and how is that benefiting you?
real-time monitoring and alerting, For log analytics, operations, security use cases (e.g. cloud/SIEM), Sumo’s near real-time ingestion + alerting helps spot and respond to problems faster.
Effortless Setup and User-Friendly with Fast Issue Detection
What do you like best about the product?
I really appreciate how easy it is to set up and how user-friendly it feels. The straightforward cloud integration is another highlight, and I’m impressed by how quickly it detects problems.
What do you dislike about the product?
Technical support can be slow to respond at times, which often leads to unnecessarily long waits for issue resolution.
What problems is the product solving and how is that benefiting you?
This platform has demonstrated itself to be exceptionally powerful and highly scalable. It provides comprehensive infrastructure visibility by centralizing logs and metrics that are essential for both security and operational needs. In addition, its advanced machine learning capabilities enable proactive anomaly detection, further enhancing its value.
Easy to Use with Powerful Trace Finding
What do you like best about the product?
I like how easy it is to use Sumo Logic, which makes my tasks smoother, particularly when it comes to searching for traces I am looking for. The usability of the search feature stands out as it simplifies finding necessary information effectively. Additionally, the initial setup of Sumo Logic was very easy, which made the transition seamless and quick. This has enhanced my security operations as I can efficiently utilize the software without unnecessary hurdles, boosting my overall productivity.
What do you dislike about the product?
I dislike the speed at which Sumo Logic loads results. It can be slow, which hampers efficiency and creates frustration when waiting for important search outcomes.
What problems is the product solving and how is that benefiting you?
I use Sumo Logic for security operations, as it helps me find traces effortlessly. Its ease of use, especially the search functionality, makes it intuitive and user-friendly.
Seamless Log Management with Powerful Analytics
What do you like best about the product?
I love how Sumo Logic seamlessly brings together powerful analytics with an incredibly user-friendly experience. The platform’s real-time search and visualization capabilities stand out for their ability to update dashboards instantly and alert tickets with minimal delays, even when dealing with massive volumes. I appreciate the optimized query language, which offers the flexibility of advanced analytics at a field level while still being approachable enough for new team members to pick up quickly. Another standout feature is the platform’s reliability and scalability; its performance remains consistent whether we’re ingesting a few gigabytes or terabytes of data. Additionally, the built-in integration with cloud services like AWS, Kubernetes, and security tools saves a huge amount of setup time. Overall, Sumo Logic feels like a twofold multiplier for both operational and security teams, enhancing efficiency and reducing the manual burden significantly.
What do you dislike about the product?
While Sumo Logic is a robust platform, there are a few areas needing improvement. During peak ingestion periods, the dashboard and search functions can slow down, especially when handling very large datasets or complex queries. Although the query language is powerful, it can initially seem challenging, and the learning curve for deep dive analysis is steeper than expected for new users. Additionally, managing ingestion volume and associated costs require careful tuning to prevent unexpected log spikes. More proactive recommendations or automatic optimization features could help maintain predictability. Furthermore, while integrations are generally effective, some newer cloud services demand more manual configuration than preferred.
What problems is the product solving and how is that benefiting you?
I use Sumo Logic for centralized log management and security analysis, enabling real-time monitoring and anomaly detection. It consolidates fragmented logs, reduces downtime, and streamlines compliance reporting, significantly enhancing both operational efficiency and security posture across our cloud-native infrastructure.
Intuitive Interface and Centralized Login Make Workflows Easy
What do you like best about the product?
User interface is nice and easy to use, provide centralized login option
What do you dislike about the product?
query sometime take long time to process and result is not real time
What problems is the product solving and how is that benefiting you?
Application logs monitoring and perform real time healthcheck. We use Sumo logic for application alerts
Effortless Log Search and Data Consolidation at Scale
What do you like best about the product?
I appreciate the quick log search feature, as it allows for efficient searching through records even at the petabyte scale. Additionally, I find the data consolidation helpful, since it simplifies the process of generating reports.
What do you dislike about the product?
Junior analysts encounter a steep learning curve when trying to master the complex on-site security queries.
What problems is the product solving and how is that benefiting you?
Sumo Logic is a solid and reliable solution that integrates seamlessly with modern cloud-based IT infrastructures. It has proven valuable for both performance monitoring and effective data management.
Unified Dashboard and Predictive Analytics Streamline Workflow
What do you like best about the product?
I appreciated the native integration of logs, metrics, and tracking within a single dashboard, as it means I no longer need to switch between multiple tools. I also found the predictive analytics feature helpful, since it saves me time.
What do you dislike about the product?
While the API itself is robust, I found the configuration of the control panel and alerts to be less intuitive and not as smooth as I would have liked. Additionally, I was not a fan of its syntax, which I found to be quite cumbersome.
What problems is the product solving and how is that benefiting you?
Sumo Logic addresses a variety of challenges for us and has been extremely helpful, particularly due to its strong core capabilities in analyzing logs and metrics. This has significantly reduced our mean time to resolution, and the level of confidence it offers is truly impressive. Additionally, its scalable data ingestion has proven to be a valuable advantage.
Flexible Pricing and Powerful Insights
What do you like best about the product?
Sumo Logic's Flex pricing model and insight generation.
What do you dislike about the product?
User experience (UX) design does not match a friendly interface.
What problems is the product solving and how is that benefiting you?
This tool is useful for both log management and security monitoring.
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