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Reviews from AWS customer

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External reviews

111 reviews
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External reviews are not included in the AWS star rating for the product.


    Sri D.

Easy Log Search, No Complaints

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
Ease to search for logs, properly grouped logging structure
What do you dislike about the product?
Nothinng to dislike about this amazing product
What problems is the product solving and how is that benefiting you?
I used sumo logic to log our backend server logs. It was very helpful in terms of debugging and monitoring


    Jerry J.

Sumo Logic great product

  • September 26, 2025
  • Review provided by G2

What do you like best about the product?
Very easy to search through large amounts of logs. The query language allows me to filter to exactly what am looking for.
What do you dislike about the product?
There is a bit of a learning curve for advanced queries and they sometimes take a bit longer to come back with results.
What problems is the product solving and how is that benefiting you?
Sumo Logic has provided us with a great tool to aid in security incidents to correlate events and quickly pinpoint issues.


    Computer Software

Sumologic, real time log processing review

  • August 21, 2025
  • Review provided by G2

What do you like best about the product?
Good for real time log processing, easy to understand query language
What do you dislike about the product?
There is no option to go to the selected page, I have to click too many times
What problems is the product solving and how is that benefiting you?
Easy to debug with sumologic log processing, many filter availability sorts out unwanted logs.


    Ishita K.

Great tool for insights and reporting

  • July 04, 2025
  • Review provided by G2

What do you like best about the product?
The way it helps us track the usage of our customers and we can filter on the basis of dates plus the reports and dashboards help in data driven decision making
What do you dislike about the product?
None - it’s awesome. I’d recommend to all IT companies
What problems is the product solving and how is that benefiting you?
Basically we need to track data of our customers and share their journeys with us- it gives all types of widgets like concurrency trends, max queue timeout which are beneficial


    Dinesh K.

Sumo Logic is a great Tool

  • May 29, 2025
  • Review provided by G2

What do you like best about the product?
I use Sumo Logic on a every day basis to debug the Call flow. Sumo Logic Log search is a fantastic tool that provides good log search mechanisam. Sumo Logic rich in tools helps to quickly debug the voice call flow with its clear log details.

Traces are very clear in Sumo Logic helps to find what we required.

Metrics are also very helpful.
What do you dislike about the product?
Everything is fantastic. No issues in Sumo Logic.
What problems is the product solving and how is that benefiting you?
Sumo Logic helps me to quickly understand the voice call flow and find the issue in the flow. It helps to debug the issue quickly.


    Construction

Sumo is best tool to get the collective information like logs, features and monitoring

  • March 21, 2025
  • Review provided by G2

What do you like best about the product?
I like the way of easy usage while writing queries to get collective information with the help of Copilot. Very easy to implement to get the data by the number of features and integration in the application as well.
What do you dislike about the product?
Not storing more than 90 days of data to fetch, if they can keep at least 180 days of data, that would be great.
What problems is the product solving and how is that benefiting you?
We have added triggers to get collective of information by features and log, to analyze from our side to improve our product day to day.


    Accounting

SumoLogic review

  • March 20, 2025
  • Review provided by G2

What do you like best about the product?
For simple queries, usage feels relatively intuitive and easy to pick up
What do you dislike about the product?
Query language has a learning curve - can take some time to pick up and get used to for complex queries
What problems is the product solving and how is that benefiting you?
Observability, particularly in an incident resolution context. Being able to narrow down on affected entities and root causes


    Rohan D.

Great observability tool!

  • March 04, 2025
  • Review provided by G2

What do you like best about the product?
I like the current UX it is simple to understand, I also like the query language ie the search syntax. Also has great visualization tools in built which we use.
The integration in our project was also pretty simple. We use it quite frequently to investigate incidents.
What do you dislike about the product?
The UI design could be better it seems a bit dated, There could be more of UI feedback on executing queries.
The customer support is something which was a bit hard to reach to as we use it through the client.
What problems is the product solving and how is that benefiting you?
It solves the problem of incident investigation and log searches are easy to do. It helps us in monitoring metrics for our applications and have dashboards.


    Accounting

Sumo is the best tool for Log Management

  • January 23, 2025
  • Review provided by G2

What do you like best about the product?
Its a great single pane of glass that integrates well with our other ERP solutions and SAAS products. Ease of Use and implementation is also a great plus.
What do you dislike about the product?
The customer support hasn't been as expected and there have delays in processing tickets and inquiries.
What problems is the product solving and how is that benefiting you?
Log Management and monitoring


    Computer Software

SumoLogic is pretty good

  • January 22, 2025
  • Review provided by G2

What do you like best about the product?
I have been enjoying using the API with sumologic, as well as the excellent technical support I have frequently received while setting up and learning about automations.
What do you dislike about the product?
The new UI has slowed me down, even having me click on more buttons before I get to a log search, the most common page. The documentation has been lacking when setting up the automations and when creating rules in CSE, which has a slightly different syntax than the search query in the main log search (CIP).
What problems is the product solving and how is that benefiting you?
Sumo logic is helping me by keeping all of our logs in a single place for ease of access.