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Excellent pro-active approach
What do you like best about the product?
My account rep, Ben Croll, has taken a professional and extremely pro-active approach to ensuring Continental Resources and me personally, acquire the greatest value possible from their services.
What do you dislike about the product?
While the change to the user interface has presented some challenges on the learning curve and overall comfort level, Ben Croll's support has helped ease the transition.
What problems is the product solving and how is that benefiting you?
My team is evaluating approaches to building an inside sales practice via either the 'build' or the 'buy' approach. DiscoverOrg and the tools they offer are helping me build a solid case for the 'build' approach Unlike with many vendor-customer relationships, Ben Croll and his team have pledged tremendous resources to help us in this process. They are really willing to put skin in the game.
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Supportive team with a great product!
What do you like best about the product?
Accuracy is very high when compared to list companies such as Avention, Data.com and ZoomInfo. While we do get bounced emails, the nature of email outreach is such that you cannot guarantee 100% accuracy because people are constantly moving jobs.
We have closed a number of profitable deals as a result of using DiscoverOrg, deals where that data was simply not available from competitors.
The opportunity alerts and ability to filter by technology used in a business has significantly honed our sales playbook to invest our time better, rather than chasing our tail.
We have closed a number of profitable deals as a result of using DiscoverOrg, deals where that data was simply not available from competitors.
The opportunity alerts and ability to filter by technology used in a business has significantly honed our sales playbook to invest our time better, rather than chasing our tail.
What do you dislike about the product?
The product is continually evolving. If you had asked me this question a couple of months ago, I would have said contacts being limited to technology, but with the recent release of their sales data, this has significantly improved the value we get from DiscoverOrg.
What problems is the product solving and how is that benefiting you?
DiscoverOrg allows us to map the correct level of seniority of contact for us to tailor specific messages that enable us to close more business. This is infinitely better than the previous solutions that we have invested in and used to little success.
Recommendations to others considering the product:
Technology is constantly evolving and no data product is 100% accurate all of the time. You will get out what you put in. If emails are bouncing, pick up the phone and call the prospect. Just because an email bounces does not always mean the person is no longer with the business. If you use a mix of calling and emailing, you will see your ROI.
Very helpful in finding the contacts we are looking for
What do you like best about the product?
The fact that those people in my target audience are there, in the system, with the contact information I need. The other great thing is the ability to customize my searches into what I want and then having the ability to save those searches. And oh yea, the emails I get after subscribing to those searches are helpful as well.
What do you dislike about the product?
When going back and forth between saved searches and the businesses within those searches, the refresh rate gets slower the more time you spend on the site. Not a huge problem, but really the only thing that I "dislike".
What problems is the product solving and how is that benefiting you?
Other resources out there seem to be somewhat outdated, not fully vetted. I have yet to find a prospect that is no longer at the company DiscoverOrg says they are with. I feel DiscoverOrg's research team is second to none!
Recommendations to others considering the product:
If you need contact info for prospects, you need DiscoverOrg.
Great working with DiscoverOrg and Ben Croll!
What do you like best about the product?
Working with an organization that is so dedicated on our success is a great surprise and a joy! Ben and the extended team are very focused on our success and have asked for very little, if anything in return.
The product is rich in capabilities and more extensive than others I have used in the past. I find that the data is very robust and spot on.
It is great to work with the entire team at DiscoverOrg and would recommend the product and services to anyone.
The product is rich in capabilities and more extensive than others I have used in the past. I find that the data is very robust and spot on.
It is great to work with the entire team at DiscoverOrg and would recommend the product and services to anyone.
What do you dislike about the product?
Have not run into anything that we dislike as of yet!
What problems is the product solving and how is that benefiting you?
Insight into companies that we sell to. Org charts of organizations that are important to our sales efforts
Recommendations to others considering the product:
You will be pleasantly surprised with the level of customer support that you will receive by being a customer. DiscoverOrg takes it to a new, higher, level!
Great tool, great team behind it!
What do you like best about the product?
It goes way beyond lists of dials. It's a true hub for salespeople and is the only other site I truly need outside of my CRM. If there is an incomplete account or a missing number, they will fix it. If I have a question, the team responds right away.
What do you dislike about the product?
The UI is a little dated and it can take a little while to get up to speed on best practices.
What problems is the product solving and how is that benefiting you?
Making each sales call count, getting out of dial-by-name purgatory.
Recommendations to others considering the product:
It's a huge part of the toolbelt and an actual enabler in an age of over-sold "sales stacks."
Great tool!
What do you like best about the product?
This tool saves so much time and also makes it a lot easier to get in touch with the right people in an organization. I love being able to get a direct dial and not have to go thru a gatekeeper. The customer support (specifically Christina) is awesome as well. If there is ever an issue she is on it right away and will help out any way she can. The Tilt training with Chris and the extended Disc.Org training with Ricky was suuper beneficial as well!
What do you dislike about the product?
I really love the tool and use it all the time. Wish there was a mobile app option.
What problems is the product solving and how is that benefiting you?
It gives me the right contact information all in one location so I don't have to spend hours searching online for inaccurate or outdated info. I also use the information and triggers to help initiate conversations and research the company before I call to make sure I am in the right space.
Recommendations to others considering the product:
Great tool and time saver!
Ultimate Sales Tool
What do you like best about the product?
The ability to have a vast list of direct dials and ability to distinguish a chain of command.
What do you dislike about the product?
Some of the overall look is somewhat clunky and not as sleek.
What problems is the product solving and how is that benefiting you?
Finding more relevant information and contact info for companies I am sourcing. Realized a huge amount of ease to target and source out new potential companies and contacts to reach out to.
Consistently Work to Provide Relevant Contact Information on Enterprise Level
What do you like best about the product?
I would have to say the DiscoverOrg research team. They work hard to find contacts for our sales team. This is not an easy task, as our company is a niche software company. Often, the people I'm looking for have a variety of job titles . At any rate, DiscoverOrg's team always tries to find the contacts I need. Additionally, they often provide other useful information, such as the contact's direct supervisor.
They also will make my search a priority (or try to) when I have identified a lead and need more contacts on a particular account.
Their turnaround time between requests is good. I ask them for help pretty much daily!
They also will make my search a priority (or try to) when I have identified a lead and need more contacts on a particular account.
Their turnaround time between requests is good. I ask them for help pretty much daily!
What do you dislike about the product?
I've not had the best of luck utilizing the "trigger" information contained under an account.
I've tried to call accounts where DiscoverOrg has identified projects we could work on (we are in the telecom field). Perhaps I'm just not following up fast enough!
Also, much of the time the "trigger" information is quite generic, and sometimes does not link a contact name to the particular trigger.
I've tried to call accounts where DiscoverOrg has identified projects we could work on (we are in the telecom field). Perhaps I'm just not following up fast enough!
Also, much of the time the "trigger" information is quite generic, and sometimes does not link a contact name to the particular trigger.
What problems is the product solving and how is that benefiting you?
Our company works to reduce telecommunications expenses: fixed, mobile, data and Unified Communications. I've benefited from DiscoverOrg in my job, which is sales development, for the above stated reasons: fast turnaround, providing more information than I've asked for....
Recommendations to others considering the product:
If you are looking for a good source of organizational charts, DiscoverOrg.com fits the bill. I believe they work hard to provide in-depth organizational information. They have a high rate of accuracy with their information, as well.
Their team of researchers work hard and usually provide a quick turnaround when I request additional contact(s) and information.
Their team of researchers work hard and usually provide a quick turnaround when I request additional contact(s) and information.
Can't live without it anymore
What do you like best about the product?
Getting through gatekeepers is tougher these days so having instant access to direct dials is a game changer for saving time and getting to the right people at the right time. Also that they have a list of all the technology the company is using which makes it real simple to see if they would be a good fit. Customer Success is also the best I've ever worked with!
What do you dislike about the product?
It's been really hard to find something i dislike.
What problems is the product solving and how is that benefiting you?
My team is saving a ton of time manually sourcing for numbers and having to go through gatekeepers. The integration with SFDC makes everything seamless enabling the team to make the calls they need to each day.
Helps streamline the time to value for your business and your prospects
What do you like best about the product?
Triggers and technology responsibility info helps identify the people who will benefit most from doing business with your organization.
What do you dislike about the product?
When bulk matching companies, distinguishing where some of the results have come from and what they are linked to can be both time consuming and confusing.
What problems is the product solving and how is that benefiting you?
Time to identify the right decision makers is reduced
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