ZoomInfo
ZoomInfoExternal reviews
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Decision Maker Discovery
What do you like best about the product?
Being able to find DMs is key to any salesperson.
What do you dislike about the product?
Too many clicks to get where I need to be to find the right information.
What problems is the product solving and how is that benefiting you?
Access to the right people at the right time.
Recommendations to others considering the product:
Elaborate more on Scoops
EU lack
What do you like best about the product?
UI very good. Very systematic. Love the hierarchy
What do you dislike about the product?
That it lacks enough data for companies in EU and ROW
What problems is the product solving and how is that benefiting you?
Lead gen and lead enrichment
Recommendations to others considering the product:
If you are US focused then you good. If ROW then you will struggle
Discover Org Comments
What do you like best about the product?
I like the detailed information and the ability to upload information into SF.
What do you dislike about the product?
It's a little hard to set scoops like it was in Rain King. needs to be easier
What problems is the product solving and how is that benefiting you?
Being able to get multiple levels of decision makers across an organization is extremely helpful plus knowing the information is up to date.
Finding the right contacts in target accounts
Finding the right contacts in target accounts
DiscoverOrg feedback
What do you like best about the product?
Discoverorg gives the most update and best information.
What do you dislike about the product?
A few contacts don't have email or phone numbers attached.
What problems is the product solving and how is that benefiting you?
Reaching the right contacts the first time.
OK but there are better solutions out there
What do you like best about the product?
It's cheaper than other options but you get what you pay for.
What do you dislike about the product?
Software is buggy, browser add-ons work intermittently and contact info is often very out of date or wrong.
What problems is the product solving and how is that benefiting you?
Lead generation for campaigns.
Recommendations to others considering the product:
Look at Datafox. If you use Salesforce then go with Clearbit, it has the best data by far and an amazing integration.
ZoomInfo Review
What do you like best about the product?
I love that I can find contact info for prospects and add them to Salesforce quickly and in bulk. It's a great tool for uploading new finding prospects. They often provide email addresses and sometimes direct phone numbers for those prospects as well. If they do not already have a prospect's contact info in their database, you can make a request and they will hunt it down for you. It used to be that there was a 50/50 chance they'd find it but now with ZoomInfo, it seems like the information quality and completeness is even better. When you make a contact info request I believe they test out various emails the find the correct one for that person and then they call the contact and their company to find the correct phone number. I'd say it usually takes about 1-3 business days for them to get back to me with the info, but it's usually really fast and it's almost always super accurate. Every once in a while, they can't find the info but that's very rare.
What do you dislike about the product?
What I dislike is that some of the prospects I find on LinkedIn at a company I'm trying to prospect into and want to upload into Salesforce aren't always in the database. It used to be that when I make a request for to the team to find their contact info asking for them to be added to the database, it's only a 50/50 chance they'll find it but it's gotten much much better. When they can't find the contact info, I do have to add the prospect to Salesforce myself manually and hunt down their contact info on my own which can be annoying and time-consuming.
What problems is the product solving and how is that benefiting you?
I love that I can find contact info for prospects and add them to Salesforce quickly and in bulk. It used to be that many of the prospects I was looking for were not in the database, or their contact info was missing, incomplete, or incorrect. However, ZoomInfo has made the database so so much better! Every prospect I'm looking for is usually available in the database and typically accurate. When I can't find someone I just quickly submit a contact request and the team at ZoomInfo gets back to me quickly. The business problems I'm solving are speed to outbounding. The fast I can find prospects' information, the sooner I can upload them into Salesforce and the sooner I can get them into Outreach and into a sequence so I can send them a prospecting email. The sooner I send more emails, the more conventions I can have and the more deals I will close! Path to quota. :)
Recommendations to others considering the product:
It's a great tool but it needs to be supplemented with other tools and manual activity. Prospects, their email addresses, and their direct phone numbers are often not available in their database. I have to call and send emails myself to verify contact info and I previously used Zoom Info at the same time as DiscoverOrg and ZoomInfo seemed to have more direct lines and much higher accuracy.
Great Lead Information, but lags in it's operation
What do you like best about the product?
I like the amount of detail you get on each company and employee, as well as the ease to import Account/Contacts to your CRM. I also like how accurate and up to date the data is.
What do you dislike about the product?
One of the biggest issues I have is how slow the website operates. I've tried on multiple computers and devices and when you move from the different aspects of the site (from overall info to lets say the technology tab, it lags. When you try to search employees it lags.
What problems is the product solving and how is that benefiting you?
I am using it for my lead generation. The benefits are the amount of data available and how accurate it is.
Recommendations to others considering the product:
If you are looking for a tool to help with your sales teams lead generation, this is definitely a viable option.
Always find what I need
What do you like best about the product?
DiscoverOrg always has the contact info and news blurbs I need.
What do you dislike about the product?
I always want more information. can't get enough
What problems is the product solving and how is that benefiting you?
Sales prospecting. The info included in DiscoverOrg is perfect for prospecting.
Recommendations to others considering the product:
just look around at the accounts you're interested in. you'll find something useful
Customer for 1 year
What do you like best about the product?
Contact information is very good...if we have any questions or issues about the information, the customer services team resolves them quickly
What do you dislike about the product?
I would like to have the scoop information be more timely, as when we see something about an initiative, sometimes the project is already done
What problems is the product solving and how is that benefiting you?
We were looking for an good source of contact information and organization chart
Maybe the best tool of its kind
What do you like best about the product?
Unlike some of their competitors, it is pretty rare for me to get incorrect contact info from DiscoverOrg. Very few of my emails bounce!
It's really easy to use, and if you like to dial they have direct dials for many contacts.
It's really easy to use, and if you like to dial they have direct dials for many contacts.
What do you dislike about the product?
I often cross-reference with Sales Navigator and notice there are contacts at many companies not in DiscoverOrg. Sometimes DiscoverOrg will have contacts that don't have emails or phone numbers.
What problems is the product solving and how is that benefiting you?
We are able to reach out to people we otherwise wouldn't be able to contact via email/phone.
Recommendations to others considering the product:
It's expensive but worth it.
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