ZoomInfo
ZoomInfoExternal reviews
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ZoomInfo is an integral part of our sales team
What do you like best about the product?
Ease of use & large directory of contacts
What do you dislike about the product?
I think the new update of ZoomInfo 2.0 was a little hard to adapt to at first, but now I like it much more than 1.0
What problems is the product solving and how is that benefiting you?
I used ZoomInfo at my previous company, and pushed to get it at my current company. The large database of contacts, combined with its ease of use, has made it a key tool for our sales team. I also love the Chrome plugin!
Recommendations to others considering the product:
Do a trial, I'm sure you'll love it.
High quality contact data and easy to use
What do you like best about the product?
Love the user experience and how easy it is to target by company or contact. There's more sub categories than I have ever seen inside the platform. This makes targeting and segmenting quick and easy.
What do you dislike about the product?
I dislike that you have to manually select to include leads with all the contact data you want each time (email, phone, direct dial). I made the mistake of purchasing leads that didn't have all the data I needed.
What problems is the product solving and how is that benefiting you?
We're able to purchase all the data we need in one shot. No more using virtual assistants to clean up our data. Everything we need the first time around.
Recommendations to others considering the product:
Get a demo. It has the best value of any data provider.
Uncovering Legal Contacts
What do you like best about the product?
The system is extremely easy to use. From searching to running reports the entire process is user-friendly. The searching abilities are fantastic. You can search on many different levels, you can search by filters, and you also have the ability to search by simply providing a list. It's an essential tool for any marketing team. Also a hidden notification called "scoops" has been instrumental in helping us identify accounts to reach out to that have needs for our product.
What do you dislike about the product?
The only negative I have experienced is when DiscoverOrg is unable to locate a prospect and their information. Aside from that, there isn't anything that I dislike.
What problems is the product solving and how is that benefiting you?
DiscovOrg works perfectly for our team when we are targeting companies and unable to find the legal contacts. Another bonus for marketing is the correct email addresses and all the additional information outside of name, title, and email that are provided. The sales team also uses the tool to find contacts when ours are outdated.
Recommendations to others considering the product:
I would highly recommend this tool for any marketing team. It helps keep your database clean and update, it's a great tool for ABM, and it works well for verifying contacts. I also recommend this tool for sales teams, while they might use it differently they would still see the benefit and ROI within a month of use.
Best sales tool I have ever had!
What do you like best about the product?
The ease of use and the amount of good contact data.
What do you dislike about the product?
That I cant easily return to a company search after I have opened a contact. When I back up in the browser it takes me back to start the search again.
What problems is the product solving and how is that benefiting you?
Getting to the C-Level of an organization and pushing a sale to close much faster.
Amazing application
What do you like best about the product?
Everything, DiscoverOrg has the best product on the market.
What do you dislike about the product?
There is nothing to dislike. A feature request, track funded status, and then upload contacts to our CRM directly based on funding rounds.
What problems is the product solving and how is that benefiting you?
Identifying top prospects.
Recommendations to others considering the product:
Great data - beats ZoomInfo hands down.
Must have tools for all sales reps
What do you like best about the product?
The google plug in. The plug in makes it super easy to use linkedin to browse for potential contacts and find their contact information (email, phone number) right there. This makes prospecting 10x easier.
The actual website tools are great too to build out sales list and export them easily to your CRM or an excel doc.
The actual website tools are great too to build out sales list and export them easily to your CRM or an excel doc.
What do you dislike about the product?
The data is not 100% accurate. It is close enough (about 90%) to not be a huge problem. Emails are usually good but some HQ numbers are not accurate.
What problems is the product solving and how is that benefiting you?
Sales prospecting and attaining new clients. Without zoom, it would be very hard to break into new companies and hit my sales numbers.
They are very deceptive in what they are selling.
What do you like best about the product?
If they had sold me what they said I was getting I would have been pleased. However what was received was not what I was told.
What do you dislike about the product?
They conned me into signing a contract. It was not what i agreed to purchase over the phone. Be careful do not sign a contract until you know what you are buying. I was told I would have access to hundred of thousands of email address's from different companies. The email address of the IT director was all I wanted and they knew that. In reality once the contract was signed and I was able to look in the actual database what i found were companies with 20 to 50+ contacts per the same company which was ridiculous. If they had told me that upfront I never would have agreed to this. I signed up in March and less than 2 weeks later after seeing what they really had sold me I told them I wanted to cancel they laughed and they told me they wouldn't let me out of my contract. Also they only want to talk on the phone anything they send in a email does not describe in detail what you are getting. I am now being sued. BEWARE of what you are buying.
What problems is the product solving and how is that benefiting you?
none
Recommendations to others considering the product:
Beware
AWFUL Support & Mediocre product! BUYER BEWARE
What do you like best about the product?
The plugin. It actually doesn't work based on what was sold to me. We never know if the account is already in Salesforce or who owns it. They couldn't solve my problem, blamed salesforce, and sent me a horrible workaround. It's clear there are no engineers working for them (no bug fixes or software updates).
What do you dislike about the product?
Support is awful, they treat you like dirt. We didn't have an account manager for a year. Every time you ask them for help they apologize and tell you "it has been crazy over here". We are now on our 3rd account manager, which has been a frustrating experience.
Oddly enough they asked me to do a reference call, shows how much they know about your account...
Oddly enough they asked me to do a reference call, shows how much they know about your account...
What problems is the product solving and how is that benefiting you?
It's a redundant tool, it's helpful next to nothing but there are way better tools in the space I will be switching shortly. Clearbit or LeadIQ are much better. BUYER BEWARE
Recommendations to others considering the product:
Stay away and pick a modern tool!
Director of National Accounts
What do you like best about the product?
the company and individual date that is always being updated is invaluable. This saves hours oh research and frees us up to do other tasks.
What do you dislike about the product?
I wish there was an ability to view company locations
What problems is the product solving and how is that benefiting you?
It will increase sales activity greatly
Zoominfo is the best tool I use everyday for finding and importing leads quickly and easily
What do you like best about the product?
I love being able to while on a SFDC account page add contacts from the plugin in salesforce. I can quickly import 20 contacts like nothing to get into campaigns fast and easily.
What do you dislike about the product?
I don't like the credit limit structures. I didn't even know I was running out of credits until the tool didn't let me import anymore contacts.
What problems is the product solving and how is that benefiting you?
We're able to quickly pinpoint exactly who to reach out to in order to sell. We're also able to save energy going into multiple tools within LinkedIn vs. just use a SFDC plugin.
Recommendations to others considering the product:
I'd recommend using it as somebody who has used a lot of SI tools this is one that will help you tremendously.
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