ZoomInfo
ZoomInfoExternal reviews
8,291 reviews
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Great resource for people to call
What do you like best about the product?
Zoom info is easy to utilize and get pertinent information about potential customers. It helped me find many people and worthy contacts to call.
What do you dislike about the product?
Repeatedly clicking to find the information you want can be cumbersome. Sometimes there is too much information that you don't necessarily need.
What problems is the product solving and how is that benefiting you?
Gaining insight into hierarchy has proven to be extremely useful. Finding new contacts that we not available to me before has been great.
Recommendations to others considering the product:
Provides a plethora of contacts to make new connections.
Its good. Has some faults here and there but overall good.
What do you like best about the product?
The human research element. It's great to have really good data at our finger tips like this that can sync right into our systems.
What do you dislike about the product?
When information is out of date, but says it was verified recently.
What problems is the product solving and how is that benefiting you?
Outbound sales - and getting contact and mailing information.
Pretty Accurate Data
What do you like best about the product?
The contact info is fairly accurate. I would say 90% of he time the data in Zoominfo is spot on.
What do you dislike about the product?
Not much really. Maybe a little more background info on the contact.
What problems is the product solving and how is that benefiting you?
Use ZoomInfo as a daily calling/e-mail strategy.
Wonderful Tool
What do you like best about the product?
DiscoverOrg is a great lead generation tool. With accurate information about key decision makers and the business I can reach out and have an excellent idea of what key areas of training would most likely be needed. If any of the information about key decision makers in incorrect, I have a quick response for the person responsible for the data as to an update. Never had that with any other program we have used.
What do you dislike about the product?
Actually I don't have any cons that come to mind.
What problems is the product solving and how is that benefiting you?
Finding those key decision makers in the various departments along with their emails and direct phones. Greatly reducing the amount of research to find the needed information.
Mission critical tool for prospecting
What do you like best about the product?
Very easy to import accounts list to find contacts, easily filter contacts by title and BU. This is my key use case as each and every campaign I run targets a different subset of people. DiscoverOrg makes my prospecting process WAY more efficient allowing me to save time and reach more prospects in the work day.
What do you dislike about the product?
Sometimes when I'm targeting a certain geography, I end up with some accounts outside the scope of my search. It's never anything too offsetting, but I always scrub my export list prior to reaching out.
What problems is the product solving and how is that benefiting you?
Connecting the gap from sales outreach quality with quantity. DiscoverOrg helps tremendously on the quantity side allowing me to focus on the quality of my messaging.
Recommendations to others considering the product:
More integration with Salesforce. If it were allow me to search accounts by the Account Owner in Salesforce, it would be much easier to pull lists from accounts that I know belong to my team.
Has everybody
What do you like best about the product?
That is has everyone in the database.It has just about everyone I searched direct contact info.
What do you dislike about the product?
The natural downside is it is expensive. Also, the way the data is collected feels borderline intrusive - albeit inventive.
What problems is the product solving and how is that benefiting you?
Access to hard to reach people. High quality lead generation by the search function.
Recommendations to others considering the product:
Worth the cost if you are calling hard to access people. Literally has 99/100 peoples direct information.
ZoomInfo is the professional Google!
What do you like best about the product?
My entire team has been pleased with the timeliness, accuracy and user friendliness of the ZoomInfo platform. We use it daily to connect with existing and future clients which is extremely helpful to the business.
What do you dislike about the product?
I have no complaints at this time since everything is pretty convenient.
What problems is the product solving and how is that benefiting you?
We're connecting the gap with sales leads created from in person networking, and finishing the search on ZoomInfo.
Recommendations to others considering the product:
If you're interested in using a platform to streamline the process of connecting the dots and loose ends, ZoomInfo is the right place for you.
Exceptional search capabilities
What do you like best about the product?
Verified information is absolutely the best there is. Emails and direct-dial phone numbers are exceptional.
What do you dislike about the product?
IT is the traditional focus. Areas like Manufacturing and Operations, Mechanical and Electrical Design Engineering needs work
What problems is the product solving and how is that benefiting you?
Validating higher level contacts, Updating contact data for our CRM system, Finding contacts for targeted campaigns
Recommendations to others considering the product:
For Marketing IT HR works great for the data provided. The verified data is top notch. No vendor provides a complete picture with accurate data for all contacts. The verified data is top notch.
I think this is a useful product, but I don't necessarily trust all of its information.
What do you like best about the product?
The best feature is the integration into SalesForce, which allows me to pull new and updated contact information very easily. There is also a feature (ReachOut) that allows you to pull this info from LinkedIn. While helpful, it takes a few months of someone being at a job to get them updated in the ZI system.
What do you dislike about the product?
Sometimes the information is lacking from an accuracy standpoint, and I end up using LinkedIn to get the job done. I have also had functionality issues with the platform. There are certain functions that have worked for teammates, but not for myself. This makes it hard to fully utilize the platform in the way that I am supposed to. I have also had issues figuring out how to use all of the features, so some training would be useful.
What problems is the product solving and how is that benefiting you?
I am solving the issue of having to manually update SalesForce. In this, it has saved me a ton of time. It also allows me to view company hierarchies vey easily. This lets you know who you are targeting, and how they fit within an organization. For sales, this is a useful way to work around contacts who are not friendly.
Recommendations to others considering the product:
Use this as a resource, but not the ultimate source of truth for all of your information. I find the information helpful, but it doesn't contain everything I need and it would be better used as a supplementary tool to another more robust platform.
Limiting Content Equals Limited Value For End-User
What do you like best about the product?
The Chrome extension was pretty cool (when it worked). It was very helpful to eliminate the need for searching for leads.
What do you dislike about the product?
We have access to IT leads which make up maybe 25% of the leads we should be reaching out to. The TEDD leads seem to be a much better fit for our business and for some reason this wasn't conveyed to the purchasing contact on our end. Also, I am unable to export personal numbers which makes it very redundant when reaching out to leads (having to pull them up in SFDC and then DiscoverOrg to see if they had a personal number) .
What problems is the product solving and how is that benefiting you?
The business problem is finding accurate contact information. That is one of the major benefit that I have realized.
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