ZoomInfo
ZoomInfoExternal reviews
8,291 reviews
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Great platform to find contacts for Mid-Market and Enterprise companies.
What do you like best about the product?
No charge for exports or pushing contacts to your CRM. I've used others that charges a per contact fee even if the contact has been exported before or is already in your database. Sometimes it's nice to just be able to run a report in DiscoverOrg and export.
What do you dislike about the product?
Doesn't have the best coverage on SMB companies. Searching for contacts is difficult, you have to first search through the company and then try to find the contact within the company. They limit the titles based on job function so you have to pay for C-suite, Operations, Finance, IT all separately in order to access these contacts.
What problems is the product solving and how is that benefiting you?
Identifying key contacts for prospect companies during outbound business development.
Recommendations to others considering the product:
It's very expensive so you may be able to find alternative solutions depending on your need and budget. With the acquisition of ZoomInfo, their data will most likely improve but they now own the market and dictate pricing.
Big database, outdated data
What do you like best about the product?
DiscoverOrg is easy to use and a great resource for basic account planning/sales outreach efforts. It's a much more comprehensive tool than others out there due to its contact lists, contact information (including direct lines), reporting hierarchies, and tools the company & employee are using.
What do you dislike about the product?
Information is often very far out of date:
- titles need updated
- phone numbers are inaccurate
- contacts have left the company
- tools are way out of date: it seems that they will find out what the company is using, and never ask what tools it replaced or what they stopped using. Additionally, the grouping of some of these tools is highly inconsistent across account
- Missing contacts: you can easily go on LinkedIn and find a slew of people with the titles you're looking for, and many of them are not in DiscoverOrg
- titles need updated
- phone numbers are inaccurate
- contacts have left the company
- tools are way out of date: it seems that they will find out what the company is using, and never ask what tools it replaced or what they stopped using. Additionally, the grouping of some of these tools is highly inconsistent across account
- Missing contacts: you can easily go on LinkedIn and find a slew of people with the titles you're looking for, and many of them are not in DiscoverOrg
What problems is the product solving and how is that benefiting you?
DiscoverOrg is used as a sales intelligence tool as a starting point to identify potential contacts for cold calling & sales outreach. It is a great starting point, but the information nearly always needs to be verified due to the lack of upkeep.
Recommendations to others considering the product:
I'm excited about the direction of the product and company as they continue to grow and acquire others in the market, most recently ZoomInfo.
Great Source of Information
What do you like best about the product?
easy access to the right people in the industry.
What do you dislike about the product?
Not always up to date for previous employees.
What problems is the product solving and how is that benefiting you?
Saves us time looking for the right contacts to reach out to. Benefits our company because we can focus time on other aspects of the sale.
Good baseline information to start a search
What do you like best about the product?
The deep data contained per company makes it a good starting point for research
What do you dislike about the product?
I have found several people that are no longer with the organization as they are listed in DiscoverOrg. Data could be cleaner.
What problems is the product solving and how is that benefiting you?
We are using the data to launch ourABM strategy
Recommendations to others considering the product:
Do not think it is 100%. It is a tool to help find prospects, not the absolute database
Vital Content Access
What do you like best about the product?
The org charts. The bulk add features. The smart views & account preferences for sorting based on criteria. SUPER fast & awesome customer support!
What do you dislike about the product?
Outdated prospect information. The interface does seem a bit clunky (too many clicks to get somewhere) at times.
What problems is the product solving and how is that benefiting you?
Reaching out to the correct people & avoiding wasting time on those who can’t make decisions. We have seen a huge leap in time added back into our day just by narrowing our criteria & using filters, whereas before it was a Sales Navigator scavenger hunt.
Recommendations to others considering the product:
Do it.
Discover Org is great for finding new prospects for our company
What do you like best about the product?
The search function is really good and the ability to track changes made to groups of companies is also very useful.
What do you dislike about the product?
The coverage for non US businesses could be better.
What problems is the product solving and how is that benefiting you?
Finding prospects for our software, defining which contact has a role to play in decision making at an organisation and where people fit in a company hierarchy.
Best User Experience & a True Friend
What do you like best about the product?
It has been an absolute pleasure to be on ZoomInfo! I’ve had so much of success because of the information I’ve found on the website. It’s true and relevant, and I’d recommend people who’re in the job of Sales specifically to be on ZoomInfo. You won’t regret it.
What do you dislike about the product?
Honestly, I don’t dislike anything. There are times when I don’t find the information I’ve been looking for, and that’s about it. Rest is fine.
What problems is the product solving and how is that benefiting you?
I’ve reached out to hundreds of potential clients as I’ve found out their details on ZoomInfo, and I couldn’t have done it through any other channel partner.
Recommendations to others considering the product:
Just go for it!
DiscoverOrg = Harvard | Other Prospecting Apps/Platforms = Community College
What do you like best about the product?
The platform is extremely easy to use, and functionally makes a lot of sense. As you dive deeper into each function and filter, you begin to access more data than you could ever imagine. And I have a serious piece of mind when using this platform, because you can truly tell their backend team puts in a lot of work to ensure the data you're looking for is accurate.
What do you dislike about the product?
It's hard to find anything to dislike. If I had to think of something, i'd say the platform unfortunately isn't for a the beginner marketer or sales person. There's almost too many factors that come into play when you're searching for your data, so if you're really new to the platform I feel as if time spent exploring and learning the features is extremely important.
What problems is the product solving and how is that benefiting you?
Accurately finding key members of large businesses on DiscoverOrg has made our sales cycle more efficient. Less time is spent trying to get doors open, and more time is spent conversating with the right people to talk to.
Recommendations to others considering the product:
Give it a shot!
Very Accurate tool
What do you like best about the product?
You can't get data that's better quality than DiscoverOrg. Contact info is very up to date.
What do you dislike about the product?
They don't have many companies in the mid-market space.
What problems is the product solving and how is that benefiting you?
Great for our outbound team when they work on building their target account list
RPA Developer
What do you like best about the product?
Easy to navigate and great amount of people
What do you dislike about the product?
Everything works great. However, sometimes is difficult to find specific people within a company
What problems is the product solving and how is that benefiting you?
Getting customers. People extracted from discoverORG are active and their info is upodated
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